Title: The Springs Resort and Spa at Arenal Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=3000007687&destination=Monterrey%2C+Alajuela+Province%2C+Costa+Rica&selected=2307339&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Springs Resort and Spa at Arenal Travelers discover natural hot springs and 15 refreshing pools at this adventure-filled resort where they can unwind on sun loungers after exploring Arenal ## Photo gallery for The Springs Resort and Spa at Arenal ![Poolside bar - The Springs Resort and Spa at Arenal (Monterrey)](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/85c59d58.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/39fc5c5a-b6a3-4c58-9c1b-6bbf3900f9a8-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Three Bedroom Premier Suite | Balcony view - The Springs Resort and Spa at Arenal (Monterrey)](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/5921c285.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Vista Guest Room | View from room - The Springs Resort and Spa at Arenal (Monterrey)](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/b7a62cea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, swim-up bar, poolside bar - The Springs Resort and Spa at Arenal (Monterrey)](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/048ff537.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Springs Resort and Spa at Arenal, near Arenal Volcano National Park, offers Swedish massages, five dining options from sushi to breakfast, and activities like hiking, biking, and kayaking. Enjoy free in-room WiFi, on-site shopping, a coffee shop, and attentive staff. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Parking included - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Apr 5 - Apr 6](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2307339&PinnedHotelID=2307339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2307339&PinnedHotelID=2307339&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 6 - Apr 7](https://www.expedia.com/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2307339&PinnedHotelID=2307339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2307339&PinnedHotelID=2307339&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2307339&PinnedHotelID=2307339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2307339&PinnedHotelID=2307339&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2307339&PinnedHotelID=2307339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2307339&PinnedHotelID=2307339&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 8 of 8 rooms ### View all photos for Vista Grande Guest Room ![Vista Grande Guest Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/64d23024.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Vista Grande Guest Room 10.0 Exceptional 6 reviews - Mountain view - 915 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Large Twin Sofa Bed ### View all photos for Alta Vista Guestroom ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/6dc15b65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alta Vista Guestroom 9.8 Exceptional 8 reviews - Mountain view - 731 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Honeymoon Vista Guest Room ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/b1066cb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Vista Guest Room 10.0 Exceptional 1 review - Mountain view - 731 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Three Bedroom Premier Suite ![Three Bedroom Premier Suite | Balcony](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/916e5b4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Premier Suite 10.0 Exceptional 1 review - Mountain view - 2551 sq ft - 3 bedrooms - Sleeps 11 - 1 King Bed, 3 Queen Beds, 1 Twin Bed and 1 Twin Sofa Bed ### View all photos for Villa Palacio ![Villa Palacio | Living area | Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/77052cfa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Palacio - Mountain view - 4574 sq ft - 5 bedrooms - Sleeps 18 - 7 King Beds and 1 Double Trundle Bed ### View all photos for Vista Grande Double Queen ![Vista Grande Double Queen | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/5ec1bce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Vista Grande Double Queen 10.0 Exceptional 15 reviews - Mountain view - 915 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds ### View all photos for Family Suite ![Family Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/0cbd050c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 10.0 Exceptional 2 reviews - Mountain view - 1249 sq ft - 2 bedrooms - Sleeps 8 - 2 King Beds ### View all photos for Vista Guest Room ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2310000/2307400/2307339/b1066cb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Vista Guest Room 9.8 Exceptional 21 reviews - Mountain view - 723 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-The-Springs-Resort-And-Spa-At-Arenal.h2307339.Hotel-Information%3Fclickref%3D1110l36IgHjK%26affcid%3DUS.DIRECT.PHG.1101l408757.1100l68075%26ref_id%3D1110l36IgHjK%26my_ad%3DAFF.US.DIRECT.PHG.1101l408757.1100l68075%26afflid%3D1110l36IgHjK%26affdtl%3DPHG.1110l36IgHjK.PZjW3cvc23)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-The-Springs-Resort-And-Spa-At-Arenal.h2307339.Hotel-Information%3Fclickref%3D1110l36IgHjK%26affcid%3DUS.DIRECT.PHG.1101l408757.1100l68075%26ref_id%3D1110l36IgHjK%26my_ad%3DAFF.US.DIRECT.PHG.1101l408757.1100l68075%26afflid%3D1110l36IgHjK%26affdtl%3DPHG.1110l36IgHjK.PZjW3cvc23) ## About the neighborhood Located in Monterrey, The Springs Resort and Spa at Arenal is in the mountains and on a river. While the natural beauty of Arenal Volcano National Park and Lake Arenal can be enjoyed by anyone, those looking for an activity can check out Ecoglide Arenal Park. Don't miss out on a visit to Natura Eco Park. Discover the area's water adventures with water skiing and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and ziplining. [Visit our Arenal Hot Springs travel guide](https://www.expedia.com/Arenal-Hot-Springs.dx6290786) [View more Resorts in Arenal Hot Springs](https://www.expedia.com/Arenal-Hot-Springs-Resorts.d6290786-aaResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.51927%2C-84.68825&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4fBuxzsUWF5selDUKYeE51vCj0I=) 9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007 ### What's nearby - ![Panorama of volcano Arenal and view of beautiful nature of Costa Rica, La Fortuna, Costa Rica. Central America](https://images.trvl-media.com/place/3000007687/1d660caf-c13c-415a-be22-d9d19f5f4930.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arenal Volcano National Park 13 min drive \- 4.8 miles - Go Adventure Park 9 min drive \- 3.3 miles - Natura Eco Park 10 min drive \- 3.5 miles - Titoku Hot Springs 11 min drive \- 3.7 miles - Los Lagos Hot Springs 12 min drive \- 4.8 miles ### Getting around - Juan Santamaria Intl. Airport (SJO) 173 min drive ### Restaurants - Shangri-La Gardens 12 min drive - Virgita Ristorante 12 min drive - Soda La Palma 10 min drive - Coffee Time 8 min drive - Lemnos Wetbar 11 min drive ## About this property ### The Springs Resort and Spa at Arenal Luxury resort near Natura Eco Park Located close to Ecoglide Arenal Park and Arenal Volcano, The Springs Resort and Spa at Arenal provides a swim-up bar, a poolside bar, and a terrace. Active travelers can enjoy ecotours, fishing, and rafting at this resort. Indulge in a body wrap, a Swedish massage, and reflexology at Sanctuary Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and sushi. Enjoy the gym, as well as activities like hiking/biking, horseback riding, and rock climbing. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe. Other perks include: - 15 outdoor pools and a children's pool, along with a waterslide, sun loungers, and a swim-up bar - Free self parking and valet parking - Hot springs on site, RV/bus/truck parking, and a roundtrip airport shuttle (surcharge) - Supervised childcare (surcharge), an elevator, and a front-desk safe - Guest reviews speak highly of the helpful staff, first-rate property condition, and location Room features All 74 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Highchairs and childcare services - Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses - Jetted tubs, designer toiletries, and hair dryers - Flat-screen TVs with premium channels and DVD players - Furnished balconies or patios, recycling, and coffee/tea makers ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/2000000/1320000/1312400/1312339/16ca50cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Lagos Spa & Resort La Fortuna - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 1,391 reviews $139 nightly $157 total May 3 - May 4 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=1312339&PinnedHotelID=1312339&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2490000/2486300/2486262/492276c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Corin Thermal Water Spa & Resort - 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Spa 9.4 Exceptional 793 reviews $276 nightly $312 total May 4 - May 5 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=1690575&PinnedHotelID=1690575&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=2307339&PinnedHotelID=2307339&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2307339,1312339,2486262,1671981,1521607) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site - RV/bus/truck parking on site ### Food and drink - 2 bars/lounges - 5 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Ginger Sushi - Las Ventanas - Tres Cascadas ### Things to do - 15 hot springs - 15 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Ecotours - Fishing - Full-service spa - Gym - Helicopter/airplane tours - Hiking/biking trails - Horseback riding/rentals - Hot tub - Kayaking - Rafting - Rock climbing - Sauna - Shopping - Steam room - Waterslide ### Family friendly - 15 outdoor pools - Arcade/game room - Children's games - Children's pool - Children's toys - DVD player - High chair - In-room babysitting (surcharge) - Laundry facilities - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference center (2,313 square feet of space) - Meeting room ### Outdoors - Barbecue grill - Garden - In a national park - In the mountains - On a river - Picnic area - Pool loungers - Terrace ### Full-service spa - 15 hot springs - 6 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot springs open from 6:00 AM - 9:00 PM - Hot springs water temperature - 99 ºF - Hot stone massages - In-room massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (31 inch wide door) - Wheelchair accessible (may have limitations) ### More - 3 buildings - 3 floors - Banquet hall - Built in 2008 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Jetted bathtub - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - DVD player - Flat-screen TV with premium satellite channels - iPod dock ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Recycling ## Policies ### Check-in Check-in start time: 3:30 PM; Check-in end time: 11:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CRC 35000.0 per day ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: CRC 96000 per vehicle (one-way) - Rollaway bed fee: CRC 35000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Hot springs access available from 6:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Arenal Springs Arenal Springs Resort Springs Resort Arenal Monterrey Springs Arenal Fortuna Springs Arenal Monterrey Springs Resort Arenal Fortuna Springs Resort Arenal La Fortuna Springs Arenal La Fortuna ## Frequently asked questions ### Does The Springs Resort and Spa at Arenal have a pool? ### How much does it cost to stay at The Springs Resort and Spa at Arenal? ### Is The Springs Resort and Spa at Arenal pet-friendly? ### How much is parking? ### What time is check-in at The Springs Resort and Spa at Arenal? ### What time is check-out at The Springs Resort and Spa at Arenal? ### Does The Springs Resort and Spa at Arenal provide a shuttle to the airport? ### Where is The Springs Resort and Spa at Arenal located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Springs Resort and Spa at Arenal Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Amenities ### 10 Staff & service ### 10 Property conditions & facilities 10 - Excellent 916 8 - Good 55 6 - Okay 18 4 - Poor 7 2 - Terrible 5 ## Reviews Verified ### 10/10 Excellent #### Nicola Jan 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing rooms and property ##### Nicola Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Elizabeth Mar 12, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the best resort my husband and I have ever stayed at, the staff were so accommodating and friendly and we always had good laughs with them. They have the best recommendations for tours. The rooms will leave you speechless they’re so beautiful! The pools and springs are amazing and somehow even though there are a lot of guest it never feels too crowded. ![](https://a.travel-assets.com/ugc/hotel-reviews/4bcdd016-cbb6-4f7a-8483-cf2f0548f452-1773323744845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e17ca44-3cd2-4f26-8721-a4285bf21d8b-1773323759363.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dc81d265-7096-405e-9250-2b3995634aa2-1773323769801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2c9d5153-807e-425a-862e-92beec4e2594-1773323777586.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Rachael Mar 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, beautiful views, wonderful food and plenty of activities to keep you busy for days. The staff make this place exceptional. Extremely kid friendly. We were there in high season and it never felt overcrowded. The views though. Breathtaking. Worth every penny!!! ##### Rachael Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Julianne Feb 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Incredible resort. Friendly staff across the board. Would definitely recommend staying here in La Fortuna with or with out kids. Loved the natural hot springs! Best massage hands down! ##### Julianne Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Kimberly Mar 8, 2026 Liked: Cleanliness, staff & service, amenities Everyone was so welcoming, they are very organized. Love that they have somewhere that books activities and transportation so it’s easy to get around. Food was a 10/10\. I used the spa during my stay and the massage was a 10/10\. Everything was amazing! ##### Kimberly Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Mariah Ann Mar 9, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had such a great stay at The Springs Resort & Spa at Arenal! The rooms and grounds were super clean, and everything felt really well taken care of. There are so many amenities, hot spring pools, a spa, restaurants, and even fun activities on-site. The views of Arenal Volcano are amazing and make the whole place feel like a true getaway. What really stood out was the staff, they’re so friendly and helpful, always willing to answer questions or point us to the best spots. Definitely a place I’d recommend to anyone visiting the area! ##### Mariah Ann Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### George C Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very nice rooms a so many pools that aren't busy. ##### George C Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Ramsey Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, high end, great food, excellent service and so much to do ![](https://a.travel-assets.com/ugc/hotel-reviews/01e0cb68-b4a7-4378-8304-9c8bb407635b-1768626198228.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/94ee73d9-ac4d-4b76-a699-a21b0c9b1496-1768626197984.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ramsey Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Jannet Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great clean spacious room, great place for family traveling with kids ##### Jannet Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Jinghao Dec 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort! With happy, respectful and nice staff! ##### Jinghao Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### amal Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great rooms and staff was great ##### amal Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### jing jing Dec 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel. Best hot spring. ##### jing jing Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Karen Jan 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pools were beautiful as was the view of the volcano from our room. The staff were all so kind & friendly. Tony Castro, one of the waiters was exceptional as well as Byron at the front entrance. ##### Karen Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Fleur Feb 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities This resort was amazing. The hotel staff were so friendly, we loved all of the pools, loved the spa and restaurants. The view of the volcano was amazing from our room. We celebrated our 25th anniversary here and it could not have been better. They upgraded our room and gave us a bottle of wine. The massage I had here was the best I’ve ever had. I would definitely stay here again! ##### Fleur Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Ahmed Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was very nice and amazing. The resort is absolutely beautiful with a lot of activities to do. All the food we tried was delicious and the best thing about the stay was the massage we received at the spa. Best ever. ##### Ahmed Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Ryan Dec 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Such a beautiful place! The staff was amazing and very helpful ##### Ryan Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Eric Dec 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pools, surroundings and landacaping are impecible!!Staff are most helpful. The main building and views are breathtaking. ##### Eric Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Claudianela Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is amazing, everyone is so helpful and they are so nice. ##### Claudianela Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Kelly Jan 5, 2026 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was so friendly. Room was comfortable and spacious. Beautiful volcano views. Fun activities for the kids. ##### Kelly Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Khin Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great amenities, friendly staff, and excellent cleanliness, though the food could be improved. ##### Khin Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Lucy Dec 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect , friendly staff , Carlos was very good giving us instructions , we loved the hot springs and the food was yummy in the restaurant in the pool ,from our room 124 we had a nice view to the volcano also have a extra jacussi with the volcano view , we would love to go back ![Our bedroom ( 124) view ](https://a.travel-assets.com/ugc/hotel-reviews/0ca68ee4-10f9-4025-acb0-31cd95d085f4-1766455234233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lucy Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Kalli Holmes Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Fabulous grounds, amazing staff, beautiful high-quality furnishing, exceptional views of Arenal. We loved every moment. ![View from the balcony.](https://a.travel-assets.com/ugc/hotel-reviews/0d98cc6a-b8d0-4d3f-b6f3-ed5268b2fd0d-1765057418437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from our bed.](https://a.travel-assets.com/ugc/hotel-reviews/33352e28-109b-4d30-ac96-75718142d910-1765057430881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kalli Holmes Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Tammie Dec 14, 2025 Liked: Cleanliness, staff & service, amenities Super courteous staff ![](https://a.travel-assets.com/ugc/hotel-reviews/3f3d9e8b-93b2-4bce-acb5-0366932ea2df-1765692428111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tammie Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Yury Jan 10, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dom Common areas and room and particularly mattress show aging, staff is amazing, breakfast could improve ##### Yury Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Elena Mar 17, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A million good things to say about this hotel. Our check-in team was incredibly friendly. When they learned that my mom was sick and had to go to a hospital in San Jose, they processed our refund without any problems. Everywhere we went, the staff exceeded our expectations. The rooftop even provided room service for us, and one staff member went out of their way to bring a special knife to cut open our coconut. This is the kind of place where you can truly relax and trust the people around you to take care of your needs. We will definitely come back. The hotel’s designer is also a genius—the property is beautifully laid out. The pools have great depth for little kids, and the whole place is very family-friendly with thoughtful safety considerations throughout. ##### Elena Stayed 4 nights in Mar 2026