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MUR Hotel Neptuno Gran Canaria - Adults Only

Property class: 4

Choose dates to view prices

A short walk from Yumbo Shopping Center, MUR Hotel Neptuno Gran Canaria - Adults Only provides a poolside bar, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, aromatherapy, or a massage. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use, Balcony

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the sea.

Double Room Single Use, Balcony

8.4 out of 10
Very good
(21 reviews)
  • Resort view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Balcony

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the sea.

Standard Double or Twin Room, Balcony

8.0 out of 10
Very good
(20 reviews)
  • Resort view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Balcony, Pool View

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Standard Double or Twin Room, Balcony, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Double Room Single Use, Balcony, Pool View

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room Single Use, Balcony, Pool View

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR

  • Sleeps 4
  • Free WiFi
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About the neighborhood

Located near the beach, MUR Hotel Neptuno Gran Canaria - Adults Only is in Playa del Ingles, a neighborhood in San Bartolomé de Tirajana. Maspalomas Lighthouse is a notable landmark, and the area's natural beauty can be seen at Maspalomas Dunes and San Agustin Beach. Lago Taurito Water Park and Maspalomas Botanical Garden are also worth visiting. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our San Bartolomé de Tirajana travel guide
Map
Av. 8 de Marzo, 29, 35100, San Bartolome de Tirajana, Las Palmas,, 35100

What's nearby

  • A town nestled in a valley with terraced fields and mountains in the background.
    Yumbo Shopping Center
    1 min walk - 0.1 miles
  • A beach at sunset with waves gently lapping the shore and a cloudy sky.
    English Beach
    13 min walk - 0.7 miles
  • A desert landscape with sand dunes and a person walking towards a building in the distance.
    Maspalomas Dunes
    6 min drive - 1.2 miles
  • Kasbah Shopping Center
    8 min walk - 0.5 miles
  • CITA Shopping Center
    12 min walk - 0.7 miles

Getting around

  • Gran Canaria Airport (LPA)
    26 min drive

Restaurants

  • Maná 264
    2 min walk
  • Restaurante Miramar
    3 min walk
  • Blue Havana
    4 min walk
  • Restaurant Valentines
    3 min walk
  • Tropicana
    3 min walk

About this property

MUR Hotel Neptuno Gran Canaria - Adults Only

  • Upscale hotel near Yumbo Shopping Center
  • Consider a stay at MUR Hotel Neptuno Gran Canaria - Adults Only and take advantage of a poolside bar, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, aromatherapy, or a massage. Be sure to enjoy international cuisine and more at the two on-site restaurants. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and 1 meeting room
    • A gift shop, tour/ticket assistance, and massage treatment rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 166 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Bathrooms with bidets and shower/tub combinations
    • Balconies, separate sitting areas, and electric kettles

All inclusive details

  • All-inclusive room rates at MUR Hotel Neptuno Gran Canaria - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Sirena
  • Sotavento

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10 AM to 6 PM
Children 18 years old and younger are not permitted at this adults-only property

Frequently asked questions

Does MUR Hotel Neptuno Gran Canaria - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–6 PM.

How much does it cost to stay at MUR Hotel Neptuno Gran Canaria - Adults Only?

As of Sep 3, 2026, prices found for a 1-night stay for 2 adults at MUR Hotel Neptuno Gran Canaria - Adults Only on Oct 1, 2026 start from $238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MUR Hotel Neptuno Gran Canaria - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at MUR Hotel Neptuno Gran Canaria - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at MUR Hotel Neptuno Gran Canaria - Adults Only?

Check-out is at noon.

Does MUR Hotel Neptuno Gran Canaria - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at MUR Hotel Neptuno Gran Canaria - Adults Only?

Some rate plans available at this hotel are all-inclusive.

Where is MUR Hotel Neptuno Gran Canaria - Adults Only located?

Located in Playa del Ingles, this hotel is steps from Yumbo Shopping Center and 1.3 mi (2.1 km) from Maspalomas Dunes. Kasbah Shopping Center and El Salvador Ecumenical Temple are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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