Title: Conrad Tulum Riviera Maya Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=70501666&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Conrad Tulum Riviera Maya Travelers enjoy local cuisine and spa treatments by day at this Riviera Maya retreat, then gather under the stars at three beachfront bars. ## Photo gallery for Conrad Tulum Riviera Maya ![3 outdoor pools, pool umbrellas, sun loungers - Conrad Tulum Riviera Maya (Tulum)](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/02fb29ce-5d51-415f-9b40-7b5026d7f8a8-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Terrace/patio - Conrad Tulum Riviera Maya (Tulum)](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/0ab973e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Conrad Tulum Riviera Maya (Tulum)](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c7274caa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Conrad Tulum Riviera Maya (Tulum)](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/04ebaee9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Conrad Tulum Riviera Maya, near Akumal Beach, offers a luxury family retreat. Enjoy drinks at beach bars or visit the spa for a manicure, pedicure, or massage. Multiple dining venues and attentive staff create memorable experiences at this well-appointed hotel. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=70501666&PinnedHotelID=70501666&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Partial Ocean View Guestroom with King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean View Guestroom with King Bed 8.8 Excellent 6 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillowtop bed Blackout drapes/curtains Premium bedding - Partial ocean view - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for CEIBA Governors Suite BDRM ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CEIBA Governors Suite BDRM ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Private plunge pool Private indoor hot tub Air conditioning Connecting rooms available Dining table - Ocean view - 1561 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Tropical View Guestroom with King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c9c1ed2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View Guestroom with King Bed 9.2 Wonderful 9 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillowtop bed Blackout drapes/curtains Premium bedding - Resort view - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Ocean View Guestroom with King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Guestroom with King Bed 10.0 Exceptional 3 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillowtop bed Blackout drapes/curtains Premium bedding - Ocean view - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Roll-in Shower) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/12fb560c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll-in Shower) 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillowtop bed Blackout drapes/curtains Premium bedding - Ocean view - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for CEIBA Presidential Suite ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CEIBA Presidential Suite ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Private plunge pool Private indoor hot tub Air conditioning Connecting rooms available Refrigerator - Ocean view - 2002 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Partial Ocean View Guestroom w/ 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean View Guestroom w/ 2 Queen Beds 8.0 Very good 4 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillowtop bed Blackout drapes/curtains Premium bedding - Partial ocean view - 506 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Tropical View Guestroom with 2 Queen Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/00406324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View Guestroom with 2 Queen Beds 10.0 Exceptional 13 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillowtop bed Blackout drapes/curtains Premium bedding - Ocean view - 506 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Ocean View Guestroom with 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Guestroom with 2 Queen Beds 8.8 Excellent 8 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillowtop bed Blackout drapes/curtains Premium bedding - Ocean view - 506 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for CEIBA Family Ste 2 BR Connecting Rooms ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CEIBA Family Ste 2 BR Connecting Rooms ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Pillowtop bed 2 bedrooms - Garden view - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Room, 2 Queen Beds, Ocean View (Ceiba) ![View from room](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/738c6741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillowtop bed Blackout drapes/curtains Premium bedding - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Ocean View (Ceiba) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Pillowtop bed Blackout drapes/curtains Premium bedding - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Ocean View (Ceiba) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Pillowtop bed Separate bedroom - Ocean view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Partial Ocean View (Ceiba) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/4b1d1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Partial Ocean View (Ceiba) 9.0 Wonderful 2 reviews ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Pillowtop bed Separate bedroom - Partial ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Partial Ocean View (Ceiba) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/00406324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Partial Ocean View (Ceiba) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Pillowtop bed Separate bedroom - Partial ocean view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed (Ceiba Tropical View) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/c9c1ed2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Ceiba Tropical View) ### Highlights Furnished balcony or patio Private plunge pool Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Pillowtop bed Separate bedroom - Resort view - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Children's play area - outdoor](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All inclusive - Spa - Kids pool 8.4 Very Good 1,971 reviews $422 nightly $513 total Feb 26 - Feb 27 Total with taxes and fees [](https://www.expedia.com/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=11f03a34-1d01-4b0f-9809-f2a0726aad9c&top_cur=USD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - 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On private beach - Pool - Hot tub - Breakfast included 8.2 Very Good 1,001 reviews $371 nightly $449 total Mar 9 - Mar 10 Total with taxes and fees [](https://www.expedia.com/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=11f03a34-1d01-4b0f-9809-f2a0726aad9c&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1011lC44ij4u%26affcid%3DUS.DIRECT.PHG.1011l335453.1100l68075%26ref_id%3D1011lC44ij4u%26my_ad%3DAFF.US.DIRECT.PHG.1011l335453.1100l68075%26afflid%3D1011lC44ij4u%26affdtl%3DPHG.1011lC44ij4u.)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1011lC44ij4u%26affcid%3DUS.DIRECT.PHG.1011l335453.1100l68075%26ref_id%3D1011lC44ij4u%26my_ad%3DAFF.US.DIRECT.PHG.1011l335453.1100l68075%26afflid%3D1011lC44ij4u%26affdtl%3DPHG.1011lC44ij4u.) ## About the neighborhood Located in Tulum, Conrad Tulum Riviera Maya is in a rural area and on a private beach. While the natural beauty of Akumal Beach and Half Moon Bay can be enjoyed by anyone, those looking for an activity can check out Puerto Aventuras Marina. Traveling with kids? Consider Xel-Há Park and Akumal Ecological Center. Discover the area's water adventures with kayaking and snorkeling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. [Visit our Tulum travel guide](https://www.expedia.com/Tulum.dx182189) [View more Resorts in Tulum](https://www.expedia.com/Tulum-Resorts.d182189-aaResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.35879%2C-87.33779&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oxBXyeCUiu2Fy1BPoeoEzgVTgrA=) Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774 ### What's nearby - ![Golf course](https://images.trvl-media.com/place/6231954/594365fd-e657-4232-b63a-3a1881a788d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Riviera Maya Golf Club 19 min walk \- 1.0 mile - ![Ecopark Aktun Chen underground cenote](https://images.trvl-media.com/place/6231952/9096045c-70a5-4123-b00b-4657533d567f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aktun Chen 19 min walk \- 1.0 mile - ![Half Moon Bay which includes boating and a bay or harbor](https://images.trvl-media.com/place/6074378/a64f284f-5ead-4ff3-a78e-de5fc991c107.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Akumal Beach 9 min drive \- 4.4 miles - ![0_BXP44312](https://images.trvl-media.com/place/6113712/9329b2fe-45f6-4f05-b6d2-03e39bf530df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xel-Há Park 11 min drive \- 4.7 miles - Dolphinaris Tulum 10 min walk \- 0.6 miles ### Getting around - Cancun Intl. Airport (CUN) 75 min drive ### Restaurants - Bahia Principe Grand Coba 3 min drive - Restaurante Yucatan 4 min drive - Thali Restaurant 4 min drive - Maiko 4 min drive - The Truck 5 min drive ## About this property ### Conrad Tulum Riviera Maya Luxury family-friendly resort near Akumal Beach 3 beach bars, a swim-up bar, and a poolside bar are just a few of the amenities provided at Conrad Tulum Riviera Maya. Active travelers can enjoy amenities like cycling and fitness classes at this resort. Indulge in a massage, a manicure/pedicure, and a body wrap at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, shopping on site, and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area. Additional perks include: - 3 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar - Free valet parking - Bike rentals, express check-out, and express check-in - Supervised childcare (surcharge), ATM/banking services, and a reception hall - Guest reviews give top marks for the helpful staff Room features All 349 rooms feature comforts such as private plunge pools and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Extra conveniences in all rooms include: - Bathrooms with designer toiletries and hair dryers - 65-inch flat-screen TVs with premium channels - Furnished balconies or patios, wardrobes/closets, and daily housekeeping ### Awards and affiliations Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveler Hot List. ## Similar properties ![Children's play area - outdoor](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/e2306cdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All inclusive - Spa - Kids pool 8.4 Very Good 1,971 reviews $422 nightly $513 total Feb 26 - Feb 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![Down comforters, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/17000000/16180000/16173300/16173295/9f20a54c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unico Hotel Riviera Maya - 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Bicycle rentals - Billiards/pool table - Fitness classes - Free children's club - Full-service spa - Shopping - Yoga classes ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Free children's club - Private plunge pool - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - Computer station - Conference center (50,000 square feet of space) ### Outdoors - Beach towels - Beach umbrellas - On a private beach - On the bay - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 13 treatment rooms - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot tub - Manicures/pedicures - Outdoor treatment areas - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator (43 inch wide door) - Handrails in stairways (35 inches high) - Lever door handles - Low-height electrical outlets in bathroom - Phone accessibility kit - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible public washroom - Wheelchair-accessible spa - Wheelchairs on site ### More - 11 buildings - 3 floors - Ballroom - Banquet hall - Built in 2021 - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 65-inch flat-screen TV with premium satellite channels - MP3 dock - Pay movies - Private plunge pool ### Food and drink - Espresso maker - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Free local calls - Laptop-compatible safe - Mobile key entry - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) Property Registration Number 009-007-007445/2025 ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ## Frequently asked questions ### Does Conrad Tulum Riviera Maya have a pool? ### How much does it cost to stay at Conrad Tulum Riviera Maya? ### Is Conrad Tulum Riviera Maya pet-friendly? ### How much is parking? ### What time is check-in at Conrad Tulum Riviera Maya? ### What time is check-out at Conrad Tulum Riviera Maya? ### Where is Conrad Tulum Riviera Maya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Conrad Tulum Riviera Maya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 220 8 - Good 35 6 - Okay 20 4 - Poor 10 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Sandeep Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful resort, service is unparalleled and great restaurants ##### Sandeep Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Carolina Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities The rooms were clean and spacious. Loved the pools and beachside access, along with the extracurricular activities presented. Beds were comfortable and staff attentive. Front desk staff could be a bit warmer, and not all were knowledgeable in addressing/resolving customer concerns. ##### Carolina Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Patrick Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and polite helpful staff. Very enjoyable and relaxing resort ![](https://a.travel-assets.com/ugc/hotel-reviews/0bb08b1a-16f3-4493-94b5-d73be628beab-1760935043081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrick Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Allison Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous. ![](https://a.travel-assets.com/ugc/hotel-reviews/06ee26e7-8356-45e3-b94d-c07aab4d56cb-1761346748571.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9ed68ad-902d-4330-a0b5-77073779aa76-1761346752815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/32ddc4ee-a05b-458f-98ea-1fbfeff2ad26-1761346760302.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb0b431b-c7b1-4caf-ac62-f72f4b569779-1761346749837.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Allison Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Juan Jan 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to relax and spend some days with the family ##### Juan Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Giulliana Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is amazing and service is excellent! ##### Giulliana Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Jossie Apr 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at. ##### Jossie Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Christine May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best service , beautiful jungle trail to room, beautiful pool ##### Christine Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jennifer Lee Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is so beautiful and clean. We were greeted with refreshing tasteful drinks. Alexander, the concierge, was so knowledgeable and gave great insights about the resort. Our room was directly across from the ocean and that made the views even more illuminating. The live bands at night was entertaining. The service and staff were very friendly and thoughtful. They helped with celebrating my daughter birthday. We enjoyed dining at several restaurants trying different delicious dishes and drinks. ![](https://a.travel-assets.com/ugc/hotel-reviews/70b799cc-c87e-4d93-af08-325bddf14755-1758459366192.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08413ea2-c186-46eb-a2f8-cc7a647713e5-1758459491724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b98ff847-9919-490c-ad99-b83894a10d6e-1758459488050.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7faa5079-1868-4820-81e9-bd3f11a50e65-1758459488806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Lee Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Verified traveler Jan 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can't wait to come back It was perfect - and the staff was warm and wonderful ##### Verified traveler Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Eric Feb 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely gorgeous property, wonderful staff and great food options. Treat yourself to this exceptional experience!! ##### Eric Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jennifer Jun 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such an amazing resort with super friendly staff! ##### Jennifer Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Michael Jan 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five-star luxury, excellent staff and service, all you need is on site ##### Michael Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Clarissa Aug 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was beautiful, and the staff was amazing!!! ##### Clarissa Stayed 5 nights in Jul 2023 ### 10/10 Excellent #### Anderson Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Time away from the Cold I truly enjoyed my stay at the Conrad. The staff were incredible and it was their hard work and engagement that made the experience so great. ##### Anderson Stayed 5 nights in Feb 2025 ### 8/10 Good #### Joseph Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, location - good food and service. broken hot tubs and slow towel service. ##### Joseph Stayed 4 nights in Mar 2025 ### 8/10 Good #### Stewart Feb 5, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Place was great… never had a any hot water in rooms or jacuzzis… ##### Stewart Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Adina Jan 27, 2024 Liked: Amenities Booked our babymoon here and everything was perfect. Very clean property, attentive staff and great food. Will definitely come back! ##### Adina Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Ariel Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was wonderful and friendly. A good mix of food options. And the resort was beautiful. The design of resort is perfect for pictures. ##### Ariel Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Dharmesh Sep 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff & service, especially at the Ultramar bar! Thanks so much to the amazing hotel staff for a memorable stay! ##### Dharmesh Stayed 6 nights in Aug 2023 ### 2/10 Terrible #### Mariam Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities I was really excited about going to the Conard Tulum based on the wonderful reviews I read and the beautiful pictures. Unfortunately, the experience fell way below expectations. 1) In seeking a place off the beaten path in Tulum, I was hoping for a nice and serene place to relax, enjoy the water and the sun. What I got instead was loud EDM music playing all-day long, we could even hear the bass thumping from our hotel room well into the middle of the night. We just could NOT get any peace and quiet no matter where we went. It felt like we were at a music festival... 2) Food: pretty awful for the price you are paying. Kengai was the equivalent of asian food from a fast food place at the mall. Maritea, which they pride themselves on being the best place on the resort, was underwhelming. Ultramar was barely edible, and we tried a bunch of other bars by the pool and the food was sub-par. We couldn't wait to get to the airport and have a subway sandwich just to have something substantial and not completely disgusting. 3) Exploitative - I travel extensively and stay at various places all over the world and I have to say that I've never felt as exploited. We were told that we could not get any restaurant reservations to ANY hotel restaurant on the property for NYE. Imagine our surprise when we are dining that evening at Kengai and we are told that the staff can get us a dinner reservation at any restaurant on NYE if we agree to buy a bottle of champagne.... (con't) ##### Mariam Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Dangill Oct 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is amazing. I could stay here forever. Sofia at the front desk made our stay comfortable and memorable. She truly made out vacation awesome ##### Dangill Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Yamile Aug 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If I can describe this property in one word, it will be “Majestic” everything about this location is amazing. Next time I’m in Tulum, I’ll be sure to return to this location. ##### Yamile Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Jorge Sep 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property , amazing staff, but food and drinks are really expensive ##### Jorge Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Monica Sandy Nov 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was spectacular! Had a great private beach that you’re able to see fish and even stingrays! But best of all all the employees there made us feel very welcome and were super nice and helpful throughout the whole stay. I would definitely recommend going there and we had an amazing anniversary celebration ##### Monica Sandy Stayed 6 nights in Nov 2023 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.com/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.com/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) - [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.com/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) - [Moon Palace Cancun - All-Inclusive](https://www.expedia.com/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.com/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) - [Unico Hotel Riviera Maya - Adults Only - All Inclusive](https://www.expedia.com/Kantenah-Hotels-UNICO-20-87-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h16173295.Hotel-Information) - [Joia Paraíso by Iberostar - Adults Only - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information) - [Moon Palace Nizuc - All inclusive](https://www.expedia.com/Cancun-Hotels-Moon-Palace-Nizuc-All-Inclusive.h34975395.Hotel-Information) - [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.com/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) - [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.com/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.com/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) - [Hard Rock Hotel Riviera Maya - All Inclusive](https://www.expedia.com/Puerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information) - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.com/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) - [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.com/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.com/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) - [Barceló Maya Palace - All Inclusive](https://www.expedia.com/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) - [Garza Blanca Resort & Spa Cancun - All Inclusive](https://www.expedia.com/Cancun-Hotels-Garza-Blanca-Cancun-All-Inclusive.h20051835.Hotel-Information) - [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.com/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) - [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.com/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) - [Fairmont Mayakoba Riviera Maya - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Fairmont-Mayakoba-All-Inclusive.h10364193.Hotel-Information) - [Trs Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.com/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) - [Valentin Imperial Rivera Maya All Inclusive - Adult Only](https://www.expedia.com/Playa-Del-Carmen-Hotels-Valentin-Imperial-Riviera-Maya-All-Inclusive-Adults-Only.h1789787.Hotel-Information) - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information)