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Kempinski Hotel Hangzhou

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Luxury
5.0 star property
9.6

Exceptional

Luxury retreat in Hangzhou

Scenic canal views complement the central location near shopping and dining. Inside, enjoy three dining venues and an indoor pool. The exceptional concierge team arranges everything from train tickets to personalized city recommendations with impressive attention to detail.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed (Executive King Room)

A modern hotel room with a large bed, a flat-screen TV, a desk, and a view of the city.

Deluxe Room, 1 King Bed (Executive King Room)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

A hotel room with two beds, a dining table, and a view of the city.

Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

  • River view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, City View (Junior Suite)

A wall with a mural depicting four figures in traditional attire.

Suite, 1 King Bed, City View (Junior Suite)

  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, River View (Grand Canal View King Room)

A modern hotel room with a large bed, a sitting area with a sofa and chairs, a bathtub, and a city view through large windows.

Superior Room, 1 King Bed, River View (Grand Canal View King Room)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View (Deluxe King Room)

A modern hotel room with a large bed, a sitting area with a sofa and chairs, a bathtub, and a city view through large windows.

Standard Room, 1 King Bed, City View (Deluxe King Room)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

A hotel room with two beds, a dining table, and a view of the city.

Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed (Executive Suite)

A modern living room with a sofa, armchairs, a coffee table, and a TV mounted on the wall.

Executive Suite, 1 King Bed (Executive Suite)

  • 957 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 King Bed (Superior Suite)

A modern bathroom with a large mirror, a white sink, a gold faucet, and a robe hanging on a rack.

Standard Suite, 1 King Bed (Superior Suite)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 King Bed (Deluxe Suite)

A modern bathroom with a large mirror, a white sink, a gold faucet, and a robe hanging on a rack.

Standard Suite, 1 King Bed (Deluxe Suite)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE CITY VIEW KING BED

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE EXECUTIVE

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Located in Gongshu neighborhood, Kempinski Hotel Hangzhou is connected to a shopping center. Wulin Square and Broken Bridge are notable landmarks, and the area's natural beauty can be seen at West Lake and Xixi National Wetland Park. Don't miss out on a visit to Hangzhou Botanical Garden. Visit our Hangzhou travel guide
Map
No. 66, Lishui Road, Gongshu District, Hangzhou, Zhejiang, 310015

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    7 min drive - 5.1 miles
  • A forest path with stone steps surrounded by greenery and trees.
    Hangzhou Botanical Garden
    7 min drive - 4.4 miles
  • Westlake Culture Plaza
    5 min drive - 3.2 miles
  • Hangzhou China Silk Town
    6 min drive - 4.0 miles
  • Zhejiang University Yuquan Campus
    6 min drive - 3.6 miles

Getting around

  • Xiangji Temple Station
    6 min walk
  • Yuhang Railway Station
    18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    45 min drive

Restaurants

  • Bellevue Cafe Hyatt
    8 min drive
  • 新开元大酒店
    7 min drive
  • 诸葛烤鱼
  • Chimney烟囱
    7 min drive
  • 圣都公寓

About this property

Kempinski Hotel Hangzhou

  • Luxury hotel near West Lake
  • Located close to Hangzhou Tower Shopping Mall and Wulin Square, Kempinski Hotel Hangzhou provides a rooftop terrace, a coffee shop/cafe, and a garden. Indulge in a body treatment, a body scrub, and a massage at Kempinski The Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), wedding services, and tour/ticket assistance
    • An elevator, luggage storage, and concierge services
  • Room features
  • All 326 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling, and LED light bulbs
    • Rainfall showers, designer toiletries, and separate tubs/showers
    • Children's slippers, daily housekeeping, and desks

Similar properties

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Four Seasons Hotel Hangzhou At Hangzhou Centre
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
10.0 out of 10, Exceptional, 44 reviews
$330 nightly
The price is $356
Aug 23 - Aug 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 186.56 for adults and CNY 93.28 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Berthold Delikatessen
  • Freida
  • Kitchen at K
  • Morph Rooftop Bar
  • Zi Chen

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 186.56 for adults and CNY 93.28 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Kempinski Hotel Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Kempinski Hotel Hangzhou?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Kempinski Hotel Hangzhou on Aug 23, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kempinski Hotel Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Kempinski Hotel Hangzhou?

Check-out is at noon.

Where is Kempinski Hotel Hangzhou located?

Located in Gongshu, this luxury hotel is within 6 mi (10 km) of Wulin Square, Hangzhou Tower Shopping Mall, and West Lake. Hangzhou Botanical Garden and Xixi National Wetland Park are also within 6 mi (10 km). Xiangji Temple Station is 6 minutes by foot and Daguan Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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