Shangri-La Chiang Mai

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Downtown resort feel with mega pool

Shangri-La Chiang Mai delivers a true city-resort setup in downtown Chiang Mai’s commercial district, set across seven acres of lawns, gardens, and lotus ponds. The headline is the city’s largest free-form swimming pool with double cabanas, plus a kids’ splash zone with a waterslide. Dining stays easy with Kad Kafé’s à la minute international spread from an interactive open kitchen.

Amenities

  • Hydrotherapy circuit with sauna, steam room, hot whirlpool
  • Organized Muay Thai classes at the fitness center
  • On-site yoga sessions, from basic to power
  • Tennis courts for easy match play outdoors
  • Horizon Club Lounge on the top floors
  • Short walk to the Chiang Mai Night Bazaar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk, a chair, and a view of a forested landscape.

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Pool View

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Deluxe Room, 2 Twin Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

Room

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A spacious living room with a green sofa, a coffee table, and a television.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 926 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Deluxe Room, 1 King Bed

Room

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon, Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a TV, a chair, a view of the city, and wooden paneling.

Horizon, Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon, Premier Room, 1 King Bed

A hotel room with a television displaying a scenic view, a sofa with colorful cushions, a coffee table with a decorative bowl, and a painting on the wall.

Horizon, Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed

A hotel room with a television displaying a scenic view, a sofa with colorful cushions, a coffee table with a decorative bowl, and a painting on the wall.

Premier Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Twin Beds

A hotel room with a city view, a sofa, two beds, a desk, and a chandelier.

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet
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About the neighborhood

Located in Chang Khlan, a neighborhood in Chiang Mai, Shangri-La Chiang Mai is near the airport and near a train station. Iron Bridge and Wat Phra Singh are notable landmarks, and travelers looking to shop may want to visit Chiang Mai Night Bazaar and Warorot Market. Wua Lai Walking Street and Tha Phae Gate are two other places to visit that come recommended. Visit our Chiang Mai travel guide
Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • A vibrant market with colorful hanging ornaments and traditional pottery.
    Chiang Mai Night Bazaar
    7 min walk - 0.4 miles
  • A temple with ornate golden decorations and a staircase leading up to it.
    Riverside
    8 min walk - 0.5 miles
  • A long brick wall with evenly spaced windows and a tree to the right.
    Tha Phae Gate
    17 min walk - 0.9 miles
  • Mae Kha Canal Village
    9 min walk - 0.5 miles
  • Kalare Night Bazaar
    12 min walk - 0.7 miles

Getting around

  • Chiang Mai Railway Station
    10 min drive
  • Chiang Mai Intl. Airport (CNX)
    17 min drive

Restaurants

  • ก๋วยเตี๋ยวเสวย เชลล์ชวนชิม
    3 min walk
  • Roastniyom coffee - The Astra Condo
    3 min walk
  • Kad Kafé
    4 min walk
  • รถขายผลไม้ ช้างคลาน
    3 min walk
  • China Kitchen
    4 min walk

About this property

Shangri-La Chiang Mai

  • Luxury family-friendly hotel near Chiang Mai Night Bazaar
  • Located close to Iron Bridge and Tha Phae Gate, Shangri-La Chiang Mai provides a poolside bar, designer stores on site, and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a body scrub, or a body wrap at Chi Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with a waterslide, free cabanas, and sun loungers
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
    • Express check-out, supervised childcare (surcharge), and concierge services
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All 277 rooms offer comforts such as 24-hour room service and fireplaces, in addition to perks like premium bedding and pillow menus.
  • Other amenities include:
    • Baby baths, childcare services, and free infant beds
    • Bathrooms with separate tubs/showers and bidets
    • Free extra beds, electric kettles, and daily housekeeping

Similar properties

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9.2 out of 10, Wonderful, 1,000 reviews
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The price is $247
Oct 23 - Oct 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 720 for adults and THB 360 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to November 5:
  • Children's club

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 720 for adults and THB 360 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Shangri-La Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–7:00 PM.

How much does it cost to stay at Shangri-La Chiang Mai?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on Oct 25, 2026 start from $247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Chiang Mai?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Shangri-La Chiang Mai?

Check-out is at noon.

Where is Shangri-La Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge. Warorot Market and Tha Phae Gate are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Chiang Mai Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 695 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did a fantastic job of hosting our family. The room was ready ahead of time and they surprised us and our girls with a cure room setup (teddy bear, tent, kiddy bedsheets). Very thoughtful and thorough.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel. We had a light meal at the hotel coffee shop on the arrival and the food was amazing and staff were friendly and welcoming.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay as a family of 6 was truly exceptional. The hotel has a zen quality and there were activities for each member of our family. The staff is exceptional. The rooms are luxurious. If you can, get the Horizon level. We had a wonderful stay and would definitely return.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean Staff friendly polite and welcoming
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time at shangri la. Amazing experience! Very kid friendly. Without prompting, the staff rolled in an extra kids bed and left kids toothbrushes in the bathroom. Real attention to detail. Highly reccomend!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location, value for money , Staff Rody & Bella are very good
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but well maintained and clean. Less amenities compared to hotels in old city area. Overall great experience and stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities at the hotel
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really nice with decent facilities, however it does need modernising as it feels very dated. Staff were exceptionally helpful and friendly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Very friendly staff and excellent swimming pool for young kids.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 week and upgraded to the horizon club and it was worth it. The team there are so super helpful and friendly and really good with kids. They have a kids corner with activities and kids splash pad area and kids pool which kept our 4 year olds very entertained. The service was great and breakfast was delicious. I can’t speak much to the location as we didn’t leave the hotel lol.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and lobby. Helpful staff. Delicious breakfast and dinners.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family and kids friendly. The room was big and clean and an extra bed was provided. The staff are very courteous.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay in Chiang Mai. All the staff were incredibly helpful and kind. Location was great for night markets. Pool area was spacious and daughter loved the water slide.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the comfortable beds. Rooms was clean. Staff was amazing and very attentive. Breakfast, lots of options. Pool was beautiful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upscale hotel. They do their best to maintain the property, and the staff is amazing! One minor comment - The hotel fixtures and amenities are a bit out dated and is not up to par with other luxury hotels.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gym and great breakfast options.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Not what I was expecting from a ShangriLa propety. Property and rooms need renovating. Food was underwhelming.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were polite and helpful and the lifeguards also did very well in ensuring everyone was safe in the pool. My son had a cut and they were swift to clean him up and gave him some ointment. My kids had so much fun at the kids club and we really enjoyed our stay so much! Location was convenient and walkable to night markets, massage places and food places. Will definitely be back again!
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean and very spacious room, nice mountain views, good breakfast, nice pool and good amenities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the night market, staff are amazing, breakfast was delicious. We will definitely stay here again
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goodies - great amenities and kid-friendly - nice spread of breakfast - sound proofing good - location is not bad, only 15min to airport - spa is good and promotion price is good values considering the excellent service - all staff are helpful and friendly Room to improve: - limited tv channels for live sport events - need more variety for room service food options
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for families and those who want to go to the night market. The pool is great for kids, even has a slide! The lounge has nightly happy hour and breakfast has global food offering. The spa is amazing!
Stayed 3 nights in Apr 2026