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Holiday Inn London - West by IHG

4.0 star property
Art Deco hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Holiday Inn London - West is near Wembley Stadium, featuring a rooftop terrace. Guests can dine at the Restaurant for breakfast or dinner and enjoy in-room WiFi. The helpful staff offers express check-in, free newspapers, and 24/7 front desk assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 213 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 213 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Renovated in 2014
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
4 Portal Way, London, England, W3 6RT

What's nearby

  • Wormholt Park - 6 min drive - 1.5 miles
  • TeamSport Acton - 6 min drive - 1.5 miles
  • MATRADE Loftus Road Stadium - 8 min drive - 2.3 miles
  • The Depot - 8 min drive - 1.5 miles
  • London Transport Museum Depot - 8 min drive - 1.5 miles

Getting around

  • North Acton Underground Station - 5 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪By Max - ‬9 min walk
  • ‪Awakener Speciality Coffee - ‬4 min walk
  • ‪Al Enam - ‬10 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Holiday Inn London - West by IHG

Upscale hotel near Westfield London Shopping Centre
Located close to Wembley Stadium and London Designer Outlet, Holiday Inn London - West by IHG provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, concierge services, and a banquet hall
  • A 24-hour front desk, multilingual staff, and free newspapers
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to public transit
Room features
All 225 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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8.6 out of 10, Excellent, 1,007 reviews
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The price is $122
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Renovated entire property - 2014
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
London West By Ihg London
Holiday Inn London West an IHG Hotel
Holiday Inn London - West by IHG Hotel
Holiday Inn London - West by IHG London
Holiday Inn London - West by IHG Hotel London

Frequently asked questions

Is Holiday Inn London - West by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn London - West by IHG?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - West by IHG on Dec 19, 2025 start from $92.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 18 per night.

What time is check-in at Holiday Inn London - West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn London - West by IHG?

Check-out is at noon.

Where is Holiday Inn London - West by IHG located?

Located in Acton, this hotel is 2.6 mi (4.2 km) from Westfield London Shopping Centre and within 6 mi (10 km) of Portobello Road Market and London Designer Outlet. OVO Arena Wembley and Wembley Stadium are also within 6 mi (10 km). North Acton Underground Station is only a 5-minute walk and East Acton Underground Station is 20 minutes.

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Reviews

Holiday Inn London - West by IHG Reviews

8.4

Very Good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 442 out of 1003 reviews
Rating 8 - Good. 385 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

Reviews

10/10 Excellent

Silvia Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Prabpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very helpful staff, very clean and nice breakfast! Staff also helped with parking 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel the room was exceptional with views over London to match we stayed on floor 7
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and drinks in lobby area. Comfortable beds. Very pleasant staff. Very close to North Acton tube.
Stayed 2 nights in Aug 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet given it's position on the A40. Clean, friendly receptionist and comfy night's stay. Could do with improving the selection of the on tap beer in the bar.
Stayed 1 night in Sep 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a minimal decor room. The television was good. The bed was comfy but it was a little minimal.
Stayed 7 nights in Aug 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, spacious,and modern. The choices for breakfast were excellent and delicious. The staff are friendly and helpful. Would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

dan

Liked: Cleanliness, amenities, property conditions & facilities
Great for where I needed to be with way transport links Got a good deal especially as near Wembley with shows on
Stayed 1 night in Jun 2025

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with welcoming, knowledgeable and helpful staff. A hotel that serves a good English breakfast. A hotel with spacious and clean rooms. A hotel for the whole family in a quiet location in London.
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Wembley Stadium events

We picked the hotel due to the proximity to Wembley stadium as we were going to a concert there. We had a family room for 3 adults and a 16 year old. The sofa bed mattress was a little thin but it was perfectly adequate for one night. All the staff were hood, check in was easy and parking was available. Breakfast was a lovely buffet with quite a lot of choice. The price we paid was extremely hood value considering the hotel prices on the Wembley campus. It was an easy drive from the hotel to Wembley
Stayed 1 night in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, modern and clean hotel. 10 minute walk to train station
Stayed 1 night in May 2025

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were all friendly . Good choice for breakfast and evening meal. Room was clean. Would be nice to have some hooks in bathroom on door and a towel rail as there wasn’t much room to put your towels on once used especially when you were a family of three.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean and quiet property, but it was in an inconvenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raudel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, quiet and comfortable room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation

Very clean & great accommodation. Lovely large bed, slept well. Good choice for breakfast. Would highly recommend.
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities

Not near anything.

Not really their fault, but for tourists, this is not really in London. Take 45 minutes by rail or Uber to get downtown. Hotel itself was clean and adequate, but not worth the $$$.
Stayed 2 nights in Jul 2025

8/10 Good

Sudesh

Liked: Cleanliness, staff & service
The property is a comfortable stay. The rooms could use an update - There was visible wear and tear in the headboards and the metal sink in the bathroom feels very prison like.
Stayed 7 nights in Mar 2025

10/10 Excellent

kristofer

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed great staff, nice room, very good food
Stayed 1 night in Jan 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Spent a long weekend at this hotel with my partner. The hotel is situated just outside of central London and is a short ride on the central line underground train. It’s very easy to get to. It’s only a short walk from the station to the hotel. There is a Tesco and Sainsbury’s near to the hotel. Check-in was easy and staff at the hotel with very accommodating. We had a family room that was a good size and comfortable. If you’re happy being just outside of Central London then I would certainly recommend recommend this hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made welcome as soon as we walked in very helpful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable modern rooms with the option of breakfast. Easy access to transport links, restaurants nearby.
Stayed 1 night in Jan 2024

10/10 Excellent

Carmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great spot. Affordable and very clean.
Stayed 4 nights in Jul 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2024

10/10 Excellent

SHERRY ANN

Liked: Cleanliness, amenities, property conditions & facilities
The manager Will was extremely helpful during our stay . Definitely would stay here again. Also close to metro station. Excellent dining choices as well.
Stayed 4 nights in Jun 2024