Title: Montcalm Piccadilly Townhouse, London West End Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=2114&destination=London%2C+England%2C+United+Kingdom&selected=3551&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Montcalm Piccadilly Townhouse, London West End Find your perfect blend of luxury and convenience in this vibrant area. Indulge in world-class amenities like fine dining, fitness facilities, or simply unwind with friendly multilingual staff. ## Photo gallery for Montcalm Piccadilly Townhouse, London West End ![Front of property - Montcalm Piccadilly Townhouse, London West End (London)](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/c7876ed5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Montcalm Piccadilly Townhouse, London West End (London)](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/6382c4f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Montcalm Piccadilly Townhouse, London West End (London)](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/296010a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa treatment - Montcalm Piccadilly Townhouse, London West End (London)](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/4b588f5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Montcalm Piccadilly Townhouse, London West End (London)](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/5ed2bce1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Montcalm Piccadilly Townhouse, London West End offers a luxurious retreat in the heart of the city. Unwind at the gym, enjoy a drink at the bar or savor a meal at the restaurant - with dry cleaning services and luggage storage on hand to make your stay seamless. Guests rave about helpful staff and prime location near Trafalgar Square. ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi - Air conditioning - Gym - Room service ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ### View all photos for Premier Single Room ![Premier Single Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/8b76c5cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Single Room 7.6 Good 12 reviews - 1 bedroom - Sleeps 1 - 1 Twin Bed ### View all photos for Club Twin Room ![Club Twin Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/edf39da4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room 9.2 Wonderful 14 reviews - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Junior Suite ![Junior Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/9aa86d9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 5 reviews - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Suite (Four Poster) ![Suite (Four Poster) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/w4263h3200x0y0-dd6d14f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Four Poster) 8.8 Excellent 3 reviews - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Premier Single Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/w641h440x0y0-9242e82a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Single Room - Sleeps 1 ### View all photos for Premier Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/9f65724c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room - Sleeps 2 ### View all photos for Premier Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/5aed3d36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room - Sleeps 2 ### View all photos for Club Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/d45d1c77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Double Room - Sleeps 2 ### View all photos for Junior Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/b4cbd1e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 3 ### View all photos for Four Poster Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/w646h440x0y0-c6c20133.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Four Poster Suite - Sleeps 2 ### View all photos for Economy Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/5e103e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/w4264h3200x0y0-503b394e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 9.2 Wonderful 20 reviews - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Club Room ![Club Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/w4263h3200x0y0-fdf6f08c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room 7.8 Good 11 reviews - 1 bedroom - Sleeps 2 - 1 Queen Bed ### Club Twin Room - Sleeps 2 ### Basic Double Room - Sleeps 2 ### View all photos for Double Room ![Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3600/3551/w4263h3200x0y0-cac8162f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.8 Excellent 49 reviews - 1 bedroom - Sleeps 2 - 1 Queen Bed ### Twin Room - Sleeps 2 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/480000/470300/470265/b49888f2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sanderson London, a Morgans Originals hotel London City Centre - Pet friendly - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 568 reviews $256 nightly $307 total May 4 - May 5 Total with taxes and fees [](https://www.expedia.com/London-Hotels-The-Guardsman.h41888314.Hotel-Information?chkin=2026-5-4&chkout=2026-5-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=9e115b5e-6a85-4179-a24c-98fd4a44a5ad&top_cur=USD) Ad ![Miscellaneous](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4740000/4735900/4735824/1d4b5601_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Club Quarters Hotel Covent Garden Holborn London City Centre - Pet friendly - Free WiFi - Air conditioning - Gym 8.4 Very Good 1,000 reviews $175 nightly $209 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/London-Hotels-Club-Quarters-Hotel-Covent-Garden-Holborn.h4735824.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=9e115b5e-6a85-4179-a24c-98fd4a44a5ad&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Piccadilly-London-West-End.h3551.Hotel-Information%3Fclickref%3D1101lDaSqErv%26affcid%3DUS.DIRECT.PHG.1101l391271.1100l68075%26ref_id%3D1101lDaSqErv%26my_ad%3DAFF.US.DIRECT.PHG.1101l391271.1100l68075%26afflid%3D1101lDaSqErv%26affdtl%3DPHG.1101lDaSqErv.PZOtcuAVJF)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Piccadilly-London-West-End.h3551.Hotel-Information%3Fclickref%3D1101lDaSqErv%26affcid%3DUS.DIRECT.PHG.1101l391271.1100l68075%26ref_id%3D1101lDaSqErv%26my_ad%3DAFF.US.DIRECT.PHG.1101l391271.1100l68075%26afflid%3D1101lDaSqErv%26affdtl%3DPHG.1101lDaSqErv.PZOtcuAVJF) ## About the neighborhood Located in London City Centre, a neighborhood in London, Montcalm Piccadilly Townhouse, London West End is in the entertainment district and near a metro station. The British Museum and Big Ben are notable landmarks, and travelers looking to shop may want to visit Piccadilly and Oxford Street. London Eye and Natural History Museum are not to be missed. [Visit our London travel guide](https://www.expedia.com/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51205%2C-0.13183&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0V2FpvO7JUEAybytI2ThnXuAck8=) 65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX ### What's nearby - ![Theatreland](https://images.trvl-media.com/place/2114/ca568261-b65a-4155-a4fe-3518801ef723.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Theatreland 1 min walk \- 0.0 miles - ![Leicester Square](https://images.trvl-media.com/place/508411/da548a44-2724-43e8-9967-cc5b2c20edcd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Leicester Square 2 min walk \- 0.1 miles - ![Piccadilly Circus](https://images.trvl-media.com/place/508415/25fac650-10bc-4102-80bc-bca970642bb0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piccadilly Circus 4 min walk \- 0.3 miles - ![Piccadilly](https://images.trvl-media.com/place/2114/16bbd327-ed94-4b7e-b3e6-2cd5a81d406e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piccadilly 4 min walk \- 0.3 miles - ![Trafalgar Square](https://images.trvl-media.com/place/508420/6904859a-b41a-457e-8cd5-1b9d66f2e5d8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Trafalgar Square 8 min walk \- 0.4 miles ### Getting around - Piccadilly Circus Underground Station 4 min walk - Tottenham Court Road Station 8 min walk - London City Airport (LCY) 45 min drive ### Restaurants - Poppies Fish & Chips 2 min walk - Comptons 2 min walk - Sakurado 1 min walk - De Hems 1 min walk - Four Seasons 1 min walk ## About this property ### Montcalm Piccadilly Townhouse, London West End Luxury hotel near Leicester Square A short walk from Piccadilly Circus and Trafalgar Square, Montcalm Piccadilly Townhouse, London West End provides a coffee shop/cafe, a gym, and a snack bar/deli. Guests can connect to free in-room WiFi. You'll also find perks like: - Breakfast (surcharge), a reception hall, and luggage storage - Smoke-free premises, concierge services, and coffee/tea in the lobby - A front-desk safe, tour/ticket assistance, and a porter/bellhop - Guest reviews give top marks for the helpful staff and location Room features All 67 rooms boast comforts such as premium bedding and heated floors, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Bathrooms with tubs or showers and hair dryers - 20-inch plasma TVs with cable channels - Heated floors, LED light bulbs, and coffee/tea makers ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![City view from property](https://images.trvl-media.com/lodging/1000000/10000/5700/5627/64d86520.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thistle London Piccadilly London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,001 reviews $209 nightly $251 total May 4 - May 5 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=5627&PinnedHotelID=5627&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; British cuisine ](https://images.trvl-media.com/lodging/1000000/10000/200/179/6848fd94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Strand Palace Hotel London City Centre - 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Air conditioning - Breakfast available 8.4 Very Good 1,002 reviews $209 nightly $251 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=25875&PinnedHotelID=25875&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=3551&PinnedHotelID=3551&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3551,5627,179,5169,25926) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available ### Food and drink - Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - GAIL's Bakery ### Things to do - Gym ### Family friendly - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Accessibility - Elevator ### More - 5 floors - At least 80% lighting from LEDs - Double-glazed windows - No plastic coffee stirrers - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 20-inch smart TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Heated floor - Iron/ironing board - LED lighting - Safe - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 3:00 PM ### Check-out Check-out before 11:00 AM Contactless check-out available A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a debit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Best Western London Piccadilly Best Western Piccadilly Best Western Piccadilly London Best Western Premier Piccadilly Best Western Premier Piccadilly London Best Western Premier Shaftesbury Piccadilly Best Western Premier Shaftesbury Piccadilly Hotel Best Western Premier Shaftesbury Piccadilly Hotel London Best Western Shaftesbury Piccadilly Piccadilly Best Western Shaftesbury Premier London Piccadilly Hotel London Shaftesbury Premier London Piccadilly Hotel Shaftesbury Premier London Piccadilly London Shaftesbury Premier London Piccadilly Piccadilly London West End Hotel London Piccadilly London West End Hotel Piccadilly London West End London Piccadilly London West End The Piccadilly London West End England Piccadilly London West End House London Piccadilly London West End House The Shaftesbury Premier London Piccadilly Best Western Premier Shaftesbury London Piccadilly Piccadilly London West End Guesthouse London Piccadilly London West End Guesthouse The Piccadilly London West End England Piccadilly End Guesthouse Piccadilly End ## Frequently asked questions ### Is Montcalm Piccadilly Townhouse, London West End pet-friendly? ### How much does it cost to stay at Montcalm Piccadilly Townhouse, London West End? ### How much is parking? ### What time is check-in at Montcalm Piccadilly Townhouse, London West End? ### What time is check-out at Montcalm Piccadilly Townhouse, London West End? ### Where is Montcalm Piccadilly Townhouse, London West End located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Montcalm Piccadilly Townhouse, London West End Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 559 8 - Good 233 6 - Okay 113 4 - Poor 57 2 - Terrible 39 ## Reviews Verified ### 8/10 Good #### Sarah Mar 29, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable and convenient place to stay. ##### Sarah Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Hannah Mar 29, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff super friendly and helpful - had 3 single rooms which were all different sizes, but all comfortable beds (though tall people might struggle with the length!). For a one night stay kn central london was perfect. ##### Hannah Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Veronica Mar 27, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff friendly and helpful. Complimentary fruit, tea and coffee with a glass of Prosecco on arrival. Room was clean and the beds were comfy. The room was quiet with no banging doors. Location was ideal for the theatres etc. Only downside was the breakfast which was pretty expensive in the adjoins cafe ##### Veronica Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Carolyn Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities A great hotel in a fantastic location with exceptional staff ready to help with any query ##### Carolyn Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Craig Dec 16, 2025 Liked: Cleanliness, staff & service, amenities Lovely hotel clean and cosy great staff and great location ##### Craig Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Vanessa Jan 22, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect stay Great staff Upgraded our room ##### Vanessa Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Neil Jan 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, 5 star service and close to amazing shops and night life. ##### Neil Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Joseph Nov 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, nice staff. ##### Joseph Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Steven Dec 9, 2025 Liked: Cleanliness, staff & service, amenities Staff were courteous, great location. ##### Steven Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Hazel Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful Location and staff are really nice and kind ##### Hazel Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### John Dec 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel in a fabulous location. Staff always very welcoming and helpful. ##### John Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Tom Dec 6, 2025 Liked: Cleanliness, staff & service, amenities Practicality of location coupled with great clean, spacious hotel is a winner !! ##### Tom Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Corina Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean, staff were helpful, and fantastic location ##### Corina Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Michael Nov 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very convenient location for the theatre and hotel staff were very friendly and helpful. ##### Michael Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Alan Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely room, very clean and the staff were very helpful and friendly. The bed was vey comfortable. ##### Alan Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Christina Mar 23, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed one night as we were in London for a Birthday celebration. Hotel in wonderful position for theatres, lovely just walking a couple of minutes to restaurant for pre theatre meal then back from Les Mis after show. Reception staff are exceptional, a warm welcome with a glass of Prosecco and a quick check in. We were upgraded to a lovely room, at the front of hotel but no issues with road noise. Room was clean and comfortable and had everything we could need and lots of extra touches. At present there is no restaurant for breakfast, this wasn’t an issue for us as so many nice places nearby to choose from. We went into Covent Garden for breakfast at Dishoom. Will definitely choose this hotel for our next stay. ##### Christina Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Mark Dec 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely room, friendly staff & very close to the theatres, soho & chinatown. ##### Mark Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Fran Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and friendly staff ##### Fran Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Gaynor Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great service, comfy beds and spotless! Brilliant location for theatres, shopping and nightlife! Wouldn’t hesitate to go back. Lovely staff who can’t do enough to help! ![](https://a.travel-assets.com/ugc/hotel-reviews/80c9338d-05dc-4f92-b91c-3ec5cd7b3958-1767921326913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf4cb04e-2253-4698-adc9-2519f395edf8-1767921326955.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gaynor Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Hamish Nov 18, 2025 Liked: Cleanliness, staff & service, amenities Staff were excellent Room was clean and well serviced ##### Hamish Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### John Nov 27, 2025 Lovely check in, helpful staff, everyone we came into contact with had a smile and a hello. Room was comfortable, minimal noise even though it’s right in the middle of town. ##### John Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Karen Feb 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff were absolutely lovely. The room was in great condition but the shower was disappointing, water trickled out with no power. Hotel is in an excellent location, but a caveat to that is the noise from Shaftesbury Avenue is very loud until all hours of the night, not for light sleepers! ##### Karen Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Angela Dec 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely room, well laid out with clean facilities. The staff, especially Tilly, couldn’t have been nicer, really made the effort to make you feel special. Central to all London has to offer. Would definitely stay there again. ##### Angela Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Jodi Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location! Very happy with the accomodations. ##### Jodi Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Xochitl Nov 1, 2025 Liked: Cleanliness, property conditions & facilities Very clean and comfortable rooms. I have stayed here before, very close to shops , restaurants and Musical theaters. Staff is very polite and professional, makes you feel special. ##### Xochitl Stayed 1 night in Oct 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Point A Hotel London Kings Cross – St Pancras](https://www.expedia.com/London-Hotels-Point-A-Hotel-London-Kings-Cross-St-Pancras.h5173526.Hotel-Information) - [Hilton London Paddington](https://www.expedia.com/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) - [Holmes Hotel London](https://www.expedia.com/London-Hotels-Holmes-Hotel-London.h6473.Hotel-Information) - [Clayton Hotel London Wall](https://www.expedia.com/London-Hotels-Apex-London-Wall-Hotel.h2816681.Hotel-Information) - [Montcalm East, Autograph Collection](https://www.expedia.com/London-Hotels-Montcalm-East.h9236409.Hotel-Information) - [Residence Inn by Marriott London Kensington](https://www.expedia.com/London-Hotels-Residence-Inn-By-Marriott-London-Kensington.h2270848.Hotel-Information) - [Pullman London St Pancras](https://www.expedia.com/London-Hotels-Pullman-London-St-Pancras.h535667.Hotel-Information) - [The Bailey's Hotel London Kensington](https://www.expedia.com/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) - [New Road Hotel](https://www.expedia.com/London-Hotels-New-Road-Hotel.h20574876.Hotel-Information) - [Hub By Premier Inn London King's Cross](https://www.expedia.com/London-Hotels-HUB-BY-Premier-INN-London-Kings-Crosse.h40112027.Hotel-Information) - [Page8, Page Hotels](https://www.expedia.com/London-Hotels-Page8.h38230129.Hotel-Information) - [The Resident Victoria](https://www.expedia.com/London-Hotels-The-Resident-Victoria.h12084011.Hotel-Information) - [Tower Suites by Blue Orchid](https://www.expedia.com/London-Hotels-Tower-Suites-BY-Blue-Orchid.h41549669.Hotel-Information) - [The Waldorf Hilton, London](https://www.expedia.com/London-Hotels-The-Waldorf-Hilton.h2065.Hotel-Information) - [The Tower Hotel, by Thistle](https://www.expedia.com/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) - [The Cavendish London](https://www.expedia.com/London-Hotels-The-Cavendish-London.h13891.Hotel-Information) - [Ibis London Earls Court](https://www.expedia.com/London-Hotels-Ibis-London-Earls-Court.h14264.Hotel-Information) - [Copthorne Tara Hotel London Kensington](https://www.expedia.com/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) - [Crowne Plaza London - Kings Cross by IHG](https://www.expedia.com/London-Hotels-Crowne-Plaza-London-Kings-Cross.h74.Hotel-Information) - [Hilton London Metropole](https://www.expedia.com/London-Hotels-Hilton-London-Metropole.h26134.Hotel-Information) - [Flights to London](https://www.expedia.com/Cheap-Flights-To-London.d178279.Travel-Guide-Flights) - [London Vacations](https://www.expedia.com/London.d178279.Destination-Travel-Guides) - [Car rentals near London](https://www.expedia.com/Car-Rentals-In-London.d178279.Car-Rental-Guide) - [London Vacation Rentals](https://www.expedia.com/London-Vacation-Rentals.d178279.Travel-Guide-VacationRentals) - [Things to do in London](https://www.expedia.com/Things-To-Do-In-London.d178279.Travel-Guide-Activities)