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Andamantra Resort and Villa Phuket

4.0 star property
Stylish resort on the shore with 3 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Andamantra Resort and Villa Phuket

Exterior
Exterior
Grand Deluxe Honeymoon | Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (THB 750 per person)
Reception
Reviews
6.8

Popular amenities

  • Pool
  • Spa
  • BarBarBar
  • Hot TubHot TubHot Tub
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
290/1 Prabaramee Rd., Patong, Phuket, 83150
  • Popular LocationJungceylon Shopping Center3 min drive
  • Popular LocationBangla Road5 min drive
  • Popular LocationPatong Beach6 min drive
  • AirportPhuket (HKT-Phuket Intl.)48 min drive

Most relevant reviews

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2/10 Terrible

nara
May 10, 2024
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Room options

View all photos for Premium Deluxe Family with Bunk Bed

Premium Deluxe Family with Bunk Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Deluxe Family with Bunk Bed

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 969 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room (Twin bed)

Premium Room (Twin bed) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room (Twin bed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Mini-fridge
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Ocean Facing (King bed)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Deluxe Ocean Facing (King bed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Ocean Facing (Twin bed)

Premium Deluxe Ocean Facing (Twin bed) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Deluxe Ocean Facing (Twin bed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room (King bed)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room (King bed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe 2 Bedroom Family Suite

Grand Deluxe 2 Bedroom Family Suite | Living room | Flat-screen TV

Grand Deluxe 2 Bedroom Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Deluxe Honeymoon

Grand Deluxe Honeymoon | Premium bedding, pillowtop beds, in-room safe, desk

Grand Deluxe Honeymoon

Highlights

Separate sitting area
Air conditioning
Mini-fridge
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 452 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedrooms Pool Villa

3 Bedrooms Pool Villa | Premium bedding, pillowtop beds, in-room safe, desk

3 Bedrooms Pool Villa

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 3423 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom Pool Villa

2 Bedroom Pool Villa | View from room

2 Bedroom Pool Villa

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 2745 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for 1 Bedroom Pool Villa

1 Bedroom Pool Villa | Private pool

1 Bedroom Pool Villa

Highlights

Separate sitting area
Private pool
Air conditioning
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 1938 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Ocean Facing

Grand Deluxe Ocean Facing | Premium bedding, pillowtop beds, in-room safe, desk

Grand Deluxe Ocean Facing

Highlights

Separate sitting area
Air conditioning
Mini-fridge
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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includes taxes & fees
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About the neighborhood

Patong

Located in Patong, Andamantra Resort and Villa Phuket is in the entertainment district and on the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Kalim Beach. Patong Go-Kart Speedway and Andamanda Phuket are also worth visiting. Looking to get your feet wet? Scuba diving, snorkeling and parasailing adventures can be found near the property.
Visit our Patong travel guideOpens in a new window
View more Resorts in PatongOpens in a new window

What's nearby

  • Nurul Islam Mosque - 10 min walk
  • Jungceylon Shopping Center - 3 min drive
  • Bangla Road - 5 min drive
  • Patong Beach - 6 min drive
  • Kalim Beach - 6 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 48 min drive

Restaurants

  • ‪ร้านกาบกล้วย - ‬3 min walk
  • ‪BBQ โค้งวัดสุวรรณคีรีวงก์ - ‬3 min walk
  • ‪Weedland - ‬4 min walk
  • ‪สเต็กลุงหนวด สาขาภูเก็ต - ‬10 min walk
  • ‪Tukimays - ‬9 min walk

About this property

Andamantra Resort and Villa Phuket

Upscale resort near Bangla Road
Patong Beach is located near Andamantra Resort and Villa Phuket, which provides a poolside bar, a terrace, and a coffee shop/cafe. With amenities like a white sand beach and a free beach shuttle, this resort is the perfect place to soak up the sun. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and wedding services
  • Luggage storage, beach towels, and a billiards/pool table
Room features
All 274 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
Extra amenities include:
  • Hydromassage showers, separate tubs/showers, and free toiletries
  • HDTVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

Chinese (Mandarin), English, Filipino, Hindi, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 750 for adults and THB 375 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • 4 floors
  • 9 buildings
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1250.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 750 for adults and THB 375 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 1500 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Blue Marine Phuket Managed Centara
Blue Marine Phuket Managed Centara Kathu
Blue Marine Resort Phuket Managed Centara
Blue Marine Resort Phuket Managed Centara Kathu
Centara Blue Marine Resort Phuket
Centara Blue Marine Resort Phuket Patong
Centara Blue Marine Phuket Patong
Centara Blue Marine Phuket
Blue Marine Hotel Patong
Centara Blue Marine Resort And Spa Phuket Patong
The Blue Marine Resort Spa Phuket Managed by Centara
Centara Blue Marine Resort Spa Phuket

Frequently asked questions

Does Andamantra Resort and Villa Phuket have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Andamantra Resort and Villa Phuket?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Andamantra Resort and Villa Phuket on Jun 20, 2024 start from $34.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andamantra Resort and Villa Phuket pet-friendly?

No, pets are not allowed at this property.

How much is parking at Andamantra Resort and Villa Phuket?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Andamantra Resort and Villa Phuket?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Andamantra Resort and Villa Phuket?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Andamantra Resort and Villa Phuket provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.

Where is Andamantra Resort and Villa Phuket located?

Located in Patong, this beachfront resort is in the entertainment district and within 2 mi (3 km) of Nurul Islam Mosque, Patong Beach, and Bangla Road. Jungceylon Shopping Center is 1.4 mi (2.3 km) away.

Reviews

6.8
Rating 10 - Excellent. 74 out of 368 reviews" "
Rating 8 - Good. 117 out of 368 reviews" "
Rating 6 - Okay. 73 out of 368 reviews" "
Rating 4 - Poor. 64 out of 368 reviews" "
Rating 2 - Terrible. 40 out of 368 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in May 2024

2/10 Terrible

nara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Amber

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Peggy

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No staff to help with luggage upon arrival. We had 5 luggages with 3 kids and a stroller, lugged our own luggage up a flight of stairs to lobby. Waited over 30 minutes to get checked in. This resort is huge with very limited shuttle carts so it was extremely inconvenient to get to places within the resort. There is also no elevator. Morning of check out we called front desk at 6:30am for someone to help with our luggage. Waited 30 minutes, called again and staff finally came 10 minutes after calling the second time. Needless to say we didn’t have time to have breakfast and was in a major rush because of the delay from staff. How this resort markets themselves as 5 star is beyond me. Do not recommend this resort.
Stayed 4 nights in Mar 2024

2/10 Terrible

Prasamsa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel doesn’t even provide a toothbrush and charged us for a toothbrush. Hotel at this scale should at least have a courtesy to provide a toothbrush to the guests.
Stayed 1 night in Jan 2024

6/10 Okay

NIMISH

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Cleaning staff is very rude, They does not clean rooms properly. I checked in and found sand on the bed with bedsheet over it. Similarly room was not cleaned next day. When asked cleaning staff to do it again they replied very rudely. Staff in Tower 7
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and views
The staff were very friendly. Check in/out was simple enough. The location is excellent. There are a few pools. It pretty much has everything you could need. We had the honeymoon room. It was our actual honeymoon but no real fuss was made for us. The rooms are slightly dated. Overall it was an interesting excellent stay. The only negative was our room was quite far from the actual lobby but that is at the cost of some excellent views. The hotel do provide transport from your room so you can use this if needed. I’m still easy to book tours and taxis from the lobby
Stayed 3 nights in Jan 2024

6/10 Okay

Elijah

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
House keeping was terrible, couldn’t get towels.
Stayed 7 nights in Jan 2024

4/10 Poor

Shannon

Disliked: Staff & service, property conditions & facilities
This is just solely based on my experience. When I first checked in the room was half way cleaned. I had no towels and there were strands of hair on the pillows. I don’t think they ever dust. Where the head lamp was at was extremely dirty and dusty. I’ve stayed a total of 6 days. I asked for an iron or steamer because one was not in my room. I never received it, even after being reassured that one will get to me. I asked everyday for an iron and never received it. In my room there seemed to be some type of plumbing issues with the toilet. After every like 5 flushes the toilet gets clogged. The bed wasn’t the most comfortable but I can look past that. The jacuzzi on the balcony needs major renovation. I used it one time and the paint from the jacuzzi from where my skin was in contact with the jacuzzi, peeled off and was stuck into me. I did like location of the hotel. There’s a 7-11 right outside the property, which was convenient. It’s about a 5-10 ride to patong beach and bangla road. The food was also mediocre. Not the best but definitely not the worse. Overall, would I stay here again, probably not. Do I recommended this hotel? No I do not.
Stayed 5 nights in Jan 2024

4/10 Poor

Edwin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon entering our room, we were overwhelmed by the smell of paint, and then we noticed the paint stains on the floor, and it was a room that were newly painted for high season, and immediately people get stuffed in there. They should clean the rooms thoroughly and make sure the toxic fumes are completely gone before letting people stay in there. Also, the shower drain needs to get declogged. The water flooded the bathroom because hair built up in the drain preventing water to flow freely when taking a shower. Also on the balcony, the tea table was covered with cement, the builders probably lived in that room.
Stayed 2 nights in Dec 2023

2/10 Terrible

Jack

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lot of construction on the property. Lots of noise, dirt, exposed construction areas and debris. I do not recommend staying here for now. Maybe next year when all upgrades are done this will be a nice place. For now I would recommend staying somewhere else. Even if you complain the staff won’t help you much. They do have a nice breakfast and upper pool area. If you are staying in the area above the big upper pool you will be ok. Anywhere lower than the upper pool save yourself a big disappointment. Lots of other properties to stay at around here.

2/10 Terrible

Ahmad

Disliked: Cleanliness, property conditions & facilities
Very old property, it's for sure not 4 stars hotels as what Expedia rate this property, it not even 2 stars, its the worst hotel i ever stayed in
Stayed 4 nights in Jun 2023

10/10 Excellent

Rhyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort is lovely, staff were very attentive. Room was a little bit worn, but in a tropical climate, that’s to be expected. Air condition worked amazingly! Food was delicious too and not over the top expensive. Lots of different choices at the buffet breakfast. The resort is on the side of a mountain so does have a lot of stairs, but you can get shuttle from rooms to lobby.
Stayed 5 nights in May 2023

4/10 Poor

Shiv

Stayed 1 night in May 2023

6/10 Okay

Christina Carrie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Definitely gone down hill since our last visit in 2017 😔
Stayed 8 nights in Apr 2023

2/10 Terrible

Banthita

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Vinh

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We stayed In the honeymoon room 1 king bed with an out door jacuzzi tub on the balcony .... way too hot and dusty to use the jacuzzi tub so its useless ...roooms are very out dated and have alot of moldy smells ... we kept finding dark black hairs short and long all over the bed and room .. we both have dyed blond hair so we knew it wasnt ours. Towels are extremely thin and tearing at the corners This reflects the low price of the hotel... If you can overlook all that then its a great hotel in a great location close to all the main tourist attractions and night life.. Breakfast was basic ..pool was nice staff were friendly.. hotel is set on a steep hill so required mini trucks to take you from room to anywhere in hotel.. If you just need place to crash safely at night ..this is the perfect place.. if you have high expectations and money to spend then I recommend a higher end hotel so you wont be dissapointed or pointing out their numerous faults
Stayed 3 nights in Apr 2023

2/10 Terrible

Battuya

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was terrible, didn’t get my room first day that room I got toilet used then they move me other room which is not I booked too also no towels at all I asked towels, towels were disgusting. I asked for make a room just one time they didn’t change sheets and used my toilet didn’t clean too. Reception was horrible rude. Furniture are so old not like photos
Stayed 5 nights in Mar 2023

8/10 Good

Suet Ying Winnie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Excellent service, location and view
Even issues happened during our stay. But Front Office Manager - Pond assist solve the problem with her professional service. Besides, Front Office - Jimmy and Joy are friendly. Hotel location and views are excellent. But rooms facilities are ageing. Suggest to renew or it waste the location and view.
Joy
Jimmy
Stayed 7 nights in Mar 2023

2/10 Terrible

Nemo

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was given the wrong rooms because they sold the rooms we reserved and paid for until the next day. A/C didn't work. You have to take a security truck to and from building. When you call for pick up they don't come. Rooms are dirty. Stains on bed broken knobs broken faucet.
Stayed 3 nights in Feb 2023

6/10 Okay

Adel

Traveled with family
Disliked: Cleanliness, staff & service
The pool, view and restaurant were all amazing but the hotel room is very run down and old needs renovation.
Stayed 7 nights in Feb 2023

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2023

4/10 Poor

Rhonda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it is cracked up to be!
Looks good on the surface but there were many problems! Several of us traveling together and we had several rooms. All rooms look run down and like they haven't been updated since being built. My room, had a leaking toilet and we had a couple bugs in the restroom (thinking due to the water leak), and the rooms have lists of items you'll be charged for if taken but several listed items were never in any of our rooms (even a 2nd room I was moved to). This is very concerning! My second room, the shower door wasn't set properly so it wouldn't shut so water flows out the shower. Another family member's room, water backed up so flowed out the shower. My first room, the room door sometimes wouldn't catch so we always moved stuff into family members' rooms for safety. Techs would come and leave saying they'd return and never would. We had to wait to move rooms on our 3rd day even with the continued problem! Also, shuttle service was limited though we were told to use it instead of walking to our rooms/lobby...we had to walk up/down hill due to often having to wait with no shuttle in sight. This location comes off as top notch but it truly fell short and no accommodations were made for us since we paid through hotels.com instead of the hotel directly...at least that was the reasoning they provided.
Stayed 3 nights in Jan 2023

4/10 Poor

Nurshirah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Close to the beach.

2/10 Terrible

Hanifa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean
This hotel is not clean. And customer service ok. The hotel is on a uphill. The AC was not working. So you have to do hiking to go to your room or breakfast room. I cancelled and rebooked 4 points at Sheraton instead.
Stayed 3 nights in Nov 2022