Nestled in Tulum's lush jungle, Orchid House offers a perfect retreat with a poolside bar and sports massage services. Guests enjoy a cooked-to-order breakfast, then borrow bikes to explore Playa Paraiso and ancient ruins, guided by knowledgeable staff.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Free WiFi
Air conditioning
Bar
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Located near a private beach, Orchid House Tulum Jungle is in Zama, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Gran Cenote and Sian Ka'an Biosphere Reserve are two other places to visit that come recommended. Looking to get your feet wet? Snorkeling and fishing adventures can be found near the property. Visit our Tulum travel guide
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760
What's nearby
Jaguar Park
14 min walk - 0.8 miles
Tulum Mayan Ruins
8 min drive - 4.2 miles
Hunab Lifestyle Center
16 min walk - 0.9 miles
Dos Aguas Park
16 min walk - 0.9 miles
Hospital de Tulum
5 min drive - 1.1 miles
Getting around
Tulum Intl. Airport (TQO)
48 min drive
Restaurants
Coco Cafe
7 min walk
Jasmine
7 min walk
Olio
11 min walk
Nimeño Bakery
8 min walk
Carl's Jr.
17 min walk
About this property
Orchid House Tulum Jungle
Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Orchid House Tulum Jungle provides free continental breakfast, an airport shuttle, and a swim-up bar. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a beach bar and a poolside bar.
You'll also find perks like:
Bike rentals, a roundtrip airport shuttle (surcharge), and luggage storage
Tour/ticket assistance, smoke-free premises, and a front-desk safe
Concierge services, a nature reserve, and wedding services
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Orchid House Tulum Jungle offer comforts such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
Rainfall showers, hair dryers, and shampoo
Wardrobes/closets, freezers, and coffee/tea makers
24-hour roundtrip airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Limited onsite parking
Food and drink
Free continental breakfast available daily 7:30 AM to 11:30 AM
A bar/lounge
A beach bar
A poolside bar
A restaurant
A swim-up bar
Private picnics
Snack bar/deli
Things to do
Bicycle rentals
Pool
Family friendly
Snack bar/deli
Conveniences
Guidebooks
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Outdoors
Direct access to a private beach
Garden
In a nature reserve
Picnic area
Terrace
Spa
2 treatment rooms
Couples treatment rooms
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height electrical outlets in bathroom
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Freezer
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board on request
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum
Frequently asked questions
Is Orchid House Tulum Jungle pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Orchid House Tulum Jungle?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Orchid House Tulum Jungle on Mar 17, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Limited spots are available. There is free parking nearby.
What time is check-in at Orchid House Tulum Jungle?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Orchid House Tulum Jungle?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Orchid House Tulum Jungle provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.
Where is Orchid House Tulum Jungle located?
Located in Zama, this luxury hotel is 1.8 mi (2.9 km) from Tulum National Park and 2.7 mi (4.4 km) from Tulum Mayan Ruins. Playa Paraiso and Gran Cenote are also within 6 mi (10 km).
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Reviews
Orchid House Tulum Jungle Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I had the best experience staying in this hotel. The staff were all super friendly - the best host was Frank at the front desk. He did absolutely everything possible to make sure we had a great stay. He was always willing to help out with anything I needed or any questions I had about the city. They were so thoughtful to even upgrade our room before we arrived! The restaurant at the property had the best fish tacos!
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
I cannot say enough wonderful things about this little hidden gem of a hotel. The ambience is magical, the food is extraordinary, and the staff is wonderful. They truly did everything to make our stay fantastic.
We stayed in the Orchid Room, which is a simple studio suite that has an amazing charm to it. The structure is almost a polished concrete "igloo", with smooth flowing curved lines. This is built directly into and around the trees which form the center open plaza of the hotel. The suite opens onto a private patio deck that overlooks this plaza and the swim-up pool/bar and restaurant below. You can enjoy a drink or meal as beautiful birds light on the trees in the open air.
We tried multiple items on the menu over five days. Every single dish was fantastic. The continental breakfast with yogurt and fresh fruit was fabulous. The Huevos Rancheros, Salmon, and Risotto were all excellent as well.
All this is enough. But the thing most special about Orchid House is the staff. Antonio, Jose, Luis, and especially the manager Frank (Frank deserves a special mention) were superbly hospitable and made our stay everything it could be. Housekeeping was special, to say the least. We were celebrating a birthday and anniversary, and every day we would return from our travels to find the room decorated celebrating the event with creative bath towel designs; swans, rose petals, candles, and congratulatory messages. You're just not gonna get this kind of special service in a chain.
Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Mary
Stayed 3 nights in May 2025
8/10 Good
Marienny
Aug 31, 2025
Liked: Staff & service
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
Property did not let us know it was closed took us to a sister property wasn’t to my liking also was no one else at the property but workers. Which made us nervous. So we ended up booking another property. Staff was friendly though
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!