Hotel Mousai Cancun Adults Only - All Inclusive

Choose dates to view prices

Luxury
VIP Access
5.0 star property
9.6

Exceptional

Beachfront haven with private hot tubs

Exceptional cuisine takes center stage across twelve restaurants, with guests raving about the best all-inclusive dining. A rooftop pool offers stunning sunrise views with attentive drink service. Evenings transform the garden into an entertainment venue with live music and dancing under the stars.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite 2 Queen Beds Ocean Front

A modern hotel room with a large bed, a bench, a desk, and a view of the ocean.

Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

A hotel room with a bed, a yellow armchair, a striped armchair, a desk with a laptop, and a large TV. There is a balcony with a view of the ocean.

Suite 1 King Bed Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of the ocean through floor-to-ceiling windows.

Corner Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1370 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 2 Queen Beds Ocean Front

A hotel room with two beds, a large window with a view of the ocean, a ceiling fan, and a flat-screen TV.

Ultra Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Suite 1 King Bed Ocean Front

A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the sea.

Ultra Suite 1 King Bed Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of the ocean through floor-to-ceiling windows.

Ultra Corner Suite Ocean Front

  • Ocean view
  • 1370 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Corner Suite Ocean Front

A hotel room with a bed, a sofa, a chair, a TV, and a balcony with a view of the sea.

Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of the ocean through floor-to-ceiling windows.

Ultra Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Master Suite

A modern hotel room with a large bed, a bench, a glass partition, a desk, and a chair.

Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Master Suite

A modern living room with a large flat-screen TV, comfortable seating, a ceiling fan, and a view of the city through large windows.

Ultra Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

You may also like

Ad
A resort with a large pool, palm trees, and a beach view.

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Playa Mujeres
  • On private beach
  • Pool
  • All inclusive
  • Spa
8.4 out of 10, Very good, 896 reviews
$488 nightly
The price is $589
Nov 16 - Nov 17
Total with taxes and fees
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Punta Sam, Hotel Mousai Cancun Adults Only - All Inclusive is on the beach. Cancun Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Cancun Cultural House and El Sol de Cancun are also worth visiting. Visit our Punta Sam travel guide
View more Resorts in Punta Sam
Map
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • A beach with thatched umbrellas, palm trees, and lounge chairs.
    Mujeres Beach
    4 min drive - 1.8 miles
  • A beach with clear turquoise water, palm trees, and a thatched-roof structure.
    North Beach
    46 min drive - 5.7 miles
  • A wooden pier with a sign for 'Isla Mujeres Dolphin Discovery' and a thatched-roof structure in the background.
    Dolphin Discovery
    53 min drive - 9.1 miles
  • Punta Sam Beach
    14 min walk - 0.8 miles
  • Playa Mujeres Golf Club
    6 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    27 min drive

Restaurants

  • Restaurant Flamingos
    15 min walk
  • Don Fernando Lobby Bar
    6 min drive
  • La Casona STK
    13 min walk
  • Twiggy
    19 min walk
  • Davinos
    13 min walk

About this property

Hotel Mousai Cancun Adults Only - All Inclusive

  • Property highlights
  • Consider a stay at Hotel Mousai Cancun Adults Only - All Inclusive and take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a massage, aromatherapy, and Ayurvedic treatments at Spa Imagine, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Yoga classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and 3 bars. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a 24-hour business center and a hot tub.
  • You'll also enjoy perks such as:
    • 2 outdoor pools
    • Free valet parking
    • Airport drop-off service (surcharge), a porter/bellhop, and concierge services
    • Smoke-free premises, a gift shop, and a 24-hour front desk
  • Room features
  • All 88 rooms have comforts such as private outdoor hot tubs and 24-hour room service, as well as perks like premium bedding and furnished balconies.
  • More amenities include:
    • Hypo-allergenic bedding and down comforters
    • Rainfall showers, free toiletries, and hair dryers
    • 50-inch Smart TVs with digital channels
    • Smart speakers, daily housekeeping, and desks

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and select beverages included
    • Premium alcoholic beverages included
    • 24-hour room service
    • Meals and beverages at companion properties

Similar properties

A sunlit outdoor lounge area with a view of the sea, featuring a wooden ceiling, geometric wall tiles, and a wicker sofa with cushions.
Atelier Playa Mujeres - Adults Only - All Inclusive
Playa Mujeres
  • Pool
  • Hot tub
  • All inclusive
  • Spa
9.6 out of 10, Exceptional, 1,590 reviews
$700 nightly
The price is $851
Dec 2 - Dec 3
Total with taxes and fees
Atelier Playa Mujeres - Adults Only - All Inclusive
Compare similar properties

Frequently asked questions

Does Hotel Mousai Cancun Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Mousai Cancun Adults Only - All Inclusive?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Mousai Cancun Adults Only - All Inclusive on Nov 11, 2026 start from $1,237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mousai Cancun Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-out is at 11:00 AM.

Does Hotel Mousai Cancun Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Mousai Cancun Adults Only - All Inclusive Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 134 out of 151 reviews
Rating 8 - Good. 9 out of 151 reviews
Rating 6 - Okay. 1 out of 151 reviews
Rating 4 - Poor. 5 out of 151 reviews
Rating 2 - Terrible. 2 out of 151 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb getaway place for my family over the past years. Service , staff , food, drinks , amenities and everything so great and it gets better each year we go back. This hotel will always be our hide out each year
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality from everyone and gracious attention to detail. The cleanliness was above reproach. 8 am planning on visiting again soon. Would highly recommend this property.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property, stunning views, and the most accomodating staff! There were so many tiny details that made such a big difference, and people like me who appreciate those types of things will truly enjoy themselves here!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best vacation ever. Everything was top notch. The room, the service, the restaurants and bars were very luxurious. I would recommend to mature couples or honeymooners. It is also good and safe for solo travelers. Get the ultra all inclusive. You will thank me later.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and immaculate. We were treated like royalty. Foods were fantastic. The Gem of Cancun!
Stayed 6 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
They try to sell you a timeshare. Very annoying. The view is not great. One side is construction. The other view is the pool. If you stare straight ahead you can see the ocen.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beyond clean and staff and food were amazing. Can say enough about the entire experience and can’t wait to go back. The art work is very strange, not sure what they were thinking but everything else was exceptional
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff and food quality and choices remain five star incredible. However the pool staff and housecleaning was terrible this trip. The pool staff are all talking to each other and don’t seem to care about serving the guests at all. You have to complain to get a drink and that’s not for me. Housekeeping was a disaster. Our room often didn’t get cleaned at all or we had to wait until 5pm for it to get cleaned. They NEED to fix these two things to bring the hotel to the five star rating it boasts. Otherwise - todo bidets, hot tub on balcony, extremely friendly restaurant staff, modern rooms, incredible food choices and restaurant service all remains five stars.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing food, relaxing place
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel ever. The photos don’t show how wonderful and helpful the staff is. Sleek modern amenities with cool extras like a Toto bidet and automatic curtains and Bluetooth speakers in the room. The sunken true hot tub and balcony hammock make it one of the best balconies anywhere and every room is ocean front.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious hotel with top notch staff and food. Loved every minute here. The jacuzzi was the best one I have been in. Couldn't ask for a better vacation.
Rooftop pool was amazing as was service.
Noi was delicious!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very friendly staff that went out of their way to help and serve us.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, the hotel was new, clean and beautiful. Food was very good (except desserts which were just ok). Loved the pool. The adults only vibe was very relaxing!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service, the kindest and most attentive staff. The best food I’ve had at an all-inclusive (Noi was our favorite). Will definitely return in the future!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was amazing as usual. Our 3rd time here was our favorite. We would move here if we could!!! Phenomenal staff including Jose the GM. Wonderful training. Incredible restaurants and top not pristine grounds and pools.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, good service, quite place
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the rooftop pool. Blanca and Santiago always provide great service and the cocktails are wonderful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Superior customer service from staff. Everyone was extremely courteous and helpful. Rooms are beautifully and artfully decorated. Food options are great. À la carte so always hot and fresh.
View from balcony
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and facilities
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I cannot say enough great things about this resort! Everything was amazing. The room, the food, the staff. It was the most luxurious hotel I’ve ever stayed in. Everyone works so hard to make sure your stay is fantastic. The food here is the best I have ever had.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything is 10/10 . The staff is very nice and helpful. Rooms are clean, views are out of this world. Excellent food
Stayed 3 nights in Nov 2025