Title: Alila Ventana Big Sur Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=177505&destination=Big+Sur%2C+California%2C+United+States+of+America&selected=574252&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alila Ventana Big Sur Travelers can find serenity at the ocean-facing restaurant after hiking through nature trails at this adults-only retreat in Big Sur. ## Photo gallery for Alila Ventana Big Sur ![2 outdoor pools, pool umbrellas, sun loungers - Alila Ventana Big Sur (Big Sur)](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8cd57b88.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Caligirlwholoves2travel](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/a2383703-e323-40a0-950b-e47f26c870fe-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Premium bedding, minibar, in-room safe, desk - Alila Ventana Big Sur (Big Sur)](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/22f33493.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Alila Ventana Big Sur (Big Sur)](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/6e650f84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Alila Ventana Big Sur (Big Sur)](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/54a8c4e8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Alila Ventana Big Sur offers an all-inclusive adult experience near Pfeiffer Big Sur State Park. Guests can refresh in the mineral hot spring or sauna, schedule a body treatment, join yoga classes, or work out in the 24-hour gym with views of the surrounding landscape. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Spa - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Mar 15 - Mar 16](https://www.expedia.com/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 16 - Mar 17](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Room, 1 King Bed, Accessible, Bathtub (Fireplace) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8488ba74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub (Fireplace) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Minibar - Hill view - 414 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (Big Sur) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/597312b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Big Sur) 10.0 Exceptional 1 review ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - 619 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite (Big Sur Forest Shower) ![Suite (Big Sur Forest Shower) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/909864ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Big Sur Forest Shower) 10.0 Exceptional 3 reviews ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - Hill view - 619 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Bathtub (Hot Tub) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/0fd83836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Bathtub (Hot Tub) 10.0 Exceptional 2 reviews ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - 499 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (Spa, Big Sur) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/597312b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Spa, Big Sur) ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - 619 sq ft - Sleeps 2 - 1 King Bed ### View all photos for House, 1 King Bed (Pacific) ![House, 1 King Bed (Pacific) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/db4ac3e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### House, 1 King Bed (Pacific) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Minibar - Sleeps 2 - 1 King Bed ### View all photos for Villa, 1 King Bed (Big Sur) ![Villa, 1 King Bed (Big Sur) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/5f916206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 King Bed (Big Sur) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Minibar - 930 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (Coast House) ![Suite, 1 King Bed (Coast House) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/aa26534a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Coast House) ### Highlights Patio Fireplace Air conditioning Kitchenette Flat-screen TV Premium bedding Hair dryer Private bathroom - Sleeps 2 - 1 King Bed ### View all photos for Cottage ![Cottage | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/010cba6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - 722 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, Bathtub (vista Hot Tub) ![Suite, Bathtub (vista Hot Tub) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/e85734ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Bathtub (vista Hot Tub) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Minibar - 773 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Fireplace (Roll-In Shower) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/556c7553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Fireplace (Roll-In Shower) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Minibar - Valley view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Fireplace ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8488ba74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Fireplace ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Separate bedroom Hair dryer Private bathroom - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Fireplace ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8488ba74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Fireplace ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Separate bedroom Hair dryer Private bathroom - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8fbf11c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Separate bedroom Hair dryer Private bathroom Bathrobes - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonterey-Hotels-Alila-Ventana-Big-Sur-Adults-Only.h574252.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lD89o9dp%26affcid%3DUS.DIRECT.PHG.1101l288183.1100l68075%26ref_id%3D1101lD89o9dp%26my_ad%3DAFF.US.DIRECT.PHG.1101l288183.1100l68075%26afflid%3D1101lD89o9dp%26affdtl%3DPHG.1101lD89o9dp.)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonterey-Hotels-Alila-Ventana-Big-Sur-Adults-Only.h574252.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lD89o9dp%26affcid%3DUS.DIRECT.PHG.1101l288183.1100l68075%26ref_id%3D1101lD89o9dp%26my_ad%3DAFF.US.DIRECT.PHG.1101l288183.1100l68075%26afflid%3D1101lD89o9dp%26affdtl%3DPHG.1101lD89o9dp.) ## About the neighborhood Located by the ocean, Alila Ventana Big Sur is in Posts, a neighborhood in Big Sur. McWay Falls and Point Sur State Historic Park are notable landmarks, and the area's natural beauty can be seen at Pfeiffer Big Sur State Park and Andrew Molera State Park. Big Sur Station and Julia Pfeiffer Burns State Park are two other places to visit that come recommended. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby. [Visit our Big Sur travel guide](https://www.expedia.com/Big-Sur.dx177505) [View more Resorts in Big Sur](https://www.expedia.com/Big-Sur-Resorts.d177505-aaResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.22647%2C-121.76147&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ty1wip7eV4Z_DnMnNrFSTpkLg8E=) 48123 Highway One, Big Sur, CA, 93920 ### What's nearby - ![Point Sur Lightstation State Historic Park](https://images.trvl-media.com/place/6327645/e906354a-80d8-45e0-a104-472fa8a3a83a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Big Sur Station 4 min drive \- 2.5 miles - ![Pfeiffer Big Sur State Park featuring landscape views, rugged coastline and a river or creek](https://images.trvl-media.com/place/6089215/dc432c88-3c4f-4218-bf86-1715d0a08d18.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pfeiffer Big Sur State Park 4 min drive \- 1.2 miles - ![McWay Falls featuring rugged coastline, a waterfall and a sandy beach](https://images.trvl-media.com/place/6327636/0a3a9b92-d77d-4813-978f-0ab119789a87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) McWay Falls 15 min drive \- 10.1 miles - The Henry Miller Memorial Library 16 min walk \- 0.9 miles - Big Sur Spirit Garden 18 min walk \- 1.0 mile ### Getting around - Monterey Peninsula Airport (MRY) 51 min drive ### Restaurants - Big Sur River Inn & Restaurant 7 min drive - Nepenthe 20 min walk - The Sur House 5 min walk - Big Sur Taphouse 18 min walk - Big Sur Coast Gallery 5 min drive ## About this property ### Alila Ventana Big Sur Luxury resort near Big Sur Station Located close to Pfeiffer Big Sur State Park, Alila Ventana Big Sur provides a poolside bar, an outdoor mineral hot spring (onsen), and a terrace. Adventurous travelers may like the hiking/biking, fitness classes, and ecotours at this resort. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a Thai massage, aromatherapy, or Ayurvedic treatments. The on-site Regional cuisine fine-dining restaurant, The Sur House Restaurant, offers breakfast, brunch, lunch, dinner, and ocean views. Yoga classes are offered at the 24-hour gym; the property also has an art gallery on site, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and a library. Other perks at this resort include: - 2 outdoor pools along with sun loungers and pool umbrellas - Free self parking and valet parking - A free area shuttle, an electric car charging station, and a front-desk safe - Concierge services, a gift shop, and a 24-hour front desk Room features All 54 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and hair dryers - Flat-screen TVs with premium channels and DVD players - Patios, coffee/tea makers, and daily housekeeping ### All inclusive details All-inclusive room rates at Alila Ventana Big Sur are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12600/12573/b4e5b370.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Big Sur Lodge Big Sur - Pool - Pet friendly - Parking included - Free WiFi 8.6 Excellent 1,006 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=12573&PinnedHotelID=12573&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/1100/1024/0221d503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portola Hotel & Spa at Monterey Bay Downtown Monterey - Pool - Spa - Pet friendly - Restaurant 9.0 Wonderful 2,993 reviews $236 nightly $280 total Apr 1 - 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Hot tub - Spa - Free WiFi - Restaurant 9.6 Exceptional 1,452 reviews $323 nightly $373 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=25067&PinnedHotelID=25067&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=574252,12573,1024,101307022,8495) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free area shuttle up to 5 mi - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Private picnics ### Restaurants on site - The Sur House Restaurant ### Things to do - 2 hot tubs - 2 outdoor pools - 24-hour gym - Arcade/game room - Art gallery - Ecotours - Fitness classes - Full-service spa - Hiking/biking trails - Library - Sauna - Shopping - Yoga classes ### Family friendly - 2 outdoor pools - Arcade/game room - DVD player - Free area shuttle ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Turndown service - Wedding services ### Business services - 12,000 square feet of conference space - 24-hour business center ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Public outdoor mineral hot springs (onsen) - Reflexology - Separate men/women areas in public bath - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors - 8 buildings - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - DVD player - Flat-screen TV with premium channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - In-room dining only - Limited room service - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Iron/ironing board - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests should be aware that 2 cats reside at this property Information provided by the property may be translated using automated translation tools An adult age 18 or older must assume all liability for the booking. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per accommodation, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: USD 105 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Set meals are served in guestrooms only (no menus or public dining) Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ventana Inn Joie de Vivre Boutique Hotel Ventana Inn Joie de Vivre Boutique Hotel Big Sur Ventana Joie de Vivre Boutique Ventana Joie de Vivre Boutique Big Sur Ventana Inn JdV Hotel Adults Big Sur Ventana Inn JdV Hotel Adults Ventana JdV Adults Big Sur Ventana JdV Adults Ventana Big Sur Alila Resort Adults Ventana Alila Resort Adults Ventana Big Sur Alila Adults Ventana Alila Adults Ventana Inn Spa a JdV Hotel – Adults Only Ventana Big Sur an Alila Resort Adults Only Ventana Big Sur Adults Only Ventana Inn Spa Adults Only Ventana Inn Spa a Joie de Vivre Boutique Hotel ## Frequently asked questions ### Does Alila Ventana Big Sur have a pool? ### How much does it cost to stay at Alila Ventana Big Sur? ### Is Alila Ventana Big Sur pet-friendly? ### How much is parking? ### What time is check-in at Alila Ventana Big Sur? ### What time is check-out at Alila Ventana Big Sur? ### Are there all-inclusive benefits at Alila Ventana Big Sur? ### Where is Alila Ventana Big Sur located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Alila Ventana Big Sur Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 247 8 - Good 47 6 - Okay 21 4 - Poor 9 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Michael Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Alway a beautiful place to stay at. The staff is exceptional in all areas. ##### Michael Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Ashley Aug 31, 2025 Liked: Cleanliness, property conditions & facilities The resort and grounds are absolutely stunning — the perfect place to relax and reset with a peaceful, restorative atmosphere. Most of the staff were a pleasure and made our stay feel special, though we did have 1–2 interactions where it felt like we were a bother for asking for anything. That’s disappointing anywhere, but especially on a $3k+ per night trip. When booking, I chose a suite specifically for its forest view. We came to Big Sur to be surrounded by giant trees. At check-in, we were told we’d been “upgraded” to a Pacific view suite. While well-intentioned, it wasn’t what we came for. From the suite we couldn’t see the water, the outdoor furniture wasn’t comfortable enough to enjoy, and it lacked the lounge chairs/hammock the original suite had advertised. We asked to move back to our booked room but were told the property was fully committed. I understand that happens, but it was frustrating to have our experience shifted by a change we didn’t request. Overall, Alila Ventana Big Sur is a breathtaking property with (mostly) a wonderful team. But if you’re going for a specific experience — like the forest views we wanted — make sure your reservation is honored as booked. At this level, the details really matter. ##### Ashley Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### sun Feb 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything from the time we arrived to the time we left, and the staff was so polite. We will definitely be visiting again. ##### sun Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Verified traveler Aug 26, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nature stay in Big Sur This is a great facility with rooms distributed in the forest. Very compassionate to nature. Nice hammock on the balcony next to the redwoods. Food at restaurant fresh and well prepared. Good degree of cleanliness. Only issue was that may mobile phones would not connect to the router in my room, Only one night stay so didn't sort it out. ##### Verified traveler ### 10/10 Excellent #### Roland Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Roland Stayed 3 nights in May 2024 ### 10/10 Excellent #### Verified traveler Feb 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved every moment AMAZING!!! 5 star ##### Verified traveler Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### Natasha N Jan 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow , I was blown away but this resort. From views, to friendly and helpful staff, to cleanliness of the room. Had massage as well and absolutely loved it. The gourmet meals were so delicious and to my surprise they were all included in your stay, breakfast, lunch and dinner. If you are looking for a quiet romantic getaway this place is a must! I will definitely come back. I don’t usually write reviews but i was so impressed buy this hotel. Every detail was taught through. Loved it ♥️ ##### Natasha N Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Nancy Nov 30, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is in an incredible setting. The facility itself is beautiful. It is, however, very expensive. The biggest drawback is the food. Very uneven in quality. Breakfasts are good, other food is mediocre. In spite of that, I had an amazing time. ##### Nancy Stayed 2 nights in Nov 2020 ### 8/10 Good #### Rachel Jul 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Much needed: kinks need to be worked out Check in took FOREVER. Instructions for reception were unclear. Our room wasn’t ready at check in time, and when we received our key cards, they didn’t work! The key cards would deactivate multiple times during our stay as well, and replacements were needed each time. Stay here for the stunning environment and views, but expect some operational/management issues. ##### Rachel Stayed 2 nights in Jul 2020 ### 8/10 Good #### Verified traveler Mar 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect! The only thing my wife and I can think of is: For the cost of staying at Ventana, plus the Entertainment fee, the food should have been free! No joke! ##### Verified traveler Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Pamela Mar 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This resort is fantastic. The accommodations are top notch and the property is absolutely gorgeous. It’s the perfect couples retreat getaway ![](https://a.travel-assets.com/ugc/hotel-reviews/EF9C27CB875FC9438D9D2BDA726B3E45644AFF581583601382823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pamela Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveler Feb 24, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from the breakfast patio is stupendous. We had a wonderful stay. ##### Verified traveler Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveler Feb 18, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Amazing property. Needs better device. The resort is gorgeous. The staff very friendly. But they are short staffed. Calls to room service always got an answering machine. One bartender for full bar waiting on drinks, etc. Service was not at the level you expect for such a top resort. ##### Verified traveler Stayed 3 nights in Feb 2020 ### 6/10 Okay #### MarK Feb 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was complicated as the person operating the gate didn't recognize my name and only after buzzing twice were we allowed in. Property is beautiful but room did not have a fireplace as described and we could hear our neighbors making "noises" (yuck!). The nature walk with Brian is a must! He is a great host and this hike followed by a nice stay in the hot tub was highlight. ##### MarK Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveler Jan 27, 2020 Liked: Cleanliness, property conditions & facilities So, I don’t like crabby reviewers who nitpick on smaller issues etc. I read the reviews on ventana and they were mixed but I booked anyway. Here’s the deal. The area is expensive. I don’t generally spend 1100 a night on a hotel so when I do, I expect it to be top notch. This was not. I would have paid 500-600 a night no problem and felt like I got my money’s worth. It has beautiful views, nice pools, the room was good. The spa was really a check in place more than a spa. The messages were outdoors and excellent (at 200/piece plus tip). ##### Verified traveler Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Verified traveler Jan 9, 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Amazing grounds. Beautiful location. With the exception of the Valet and Housekeeping staff, all others act like a 3 star resort. Cant be bothered. Irritated at any requests. For 1500$ a night I would have expected a different level of service. ##### Verified traveler Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### KL Dec 23, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exclusive. Well maintained. Keep up the maintenance and the trails management. ##### KL Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Mia Dec 17, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was told years ago, if I ever wanted a romantic getaway, ave Rana was the right place to indulge in a splurge. My husband and I arrived here for our 3 year wedding anniversary and as soon as we drove up, we were floored by the service and outright beauty of the property. Check in includes a welcome wine and cheese (SO yummy) and our room was immaculate. We took a walk around the grounds and later soaked in the Japanese Bath House before dinner. Morning checkout is later that usual, so even one nights stay felt more than it was. We woke up early in that summer morning and went for a swim in both pools. It was only us at 8am and it was INCREDIBLE. Highly recommend. I can’t wait to come back! ##### Mia Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveler Dec 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly stuff totally recommended for one night ##### Verified traveler Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveler Dec 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ventana is a beautiful well apportioned resort that was perfect for our parents only get away! ##### Verified traveler Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveler Nov 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. Beautifully done. Excellent staff service ##### Verified traveler Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveler Nov 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you Ventana for being the location of my recent engagement proposal! Your property is breathtaking and your staff is exceptional. I am so grateful for the room upgrade and your hospitality. I'll never forget my trip to this property. It was simply a dream and I can't wait for the opportunity to return! ##### Verified traveler Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveler Nov 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property exceeded our expectations. I heard there were a lot of negative reviews after we arrived and can’t imagine what anyone could complain about. Ventana was as close to heaven as I’ve ever been. ##### Verified traveler Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Jaems Oct 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing get away! This is an amazing location offering everything you could need for your stay. My girlfriend and I went up for a weeks get away and were super impressed. The rooms were large and very luxurious. They have serval places to eat and swim in (would recommend the Japanese bathhouse) . Massage and relaxation were AMAZING ! Will be going back. ![](https://a.travel-assets.com/ugc/hotel-reviews/49D9585C582C4FBC6F5ED529583C9539601C807D1571940384736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0BA639024C538D639FCFDAF2E06CF16A2FCD54011571940403249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2C24F7CF4716B0BF28BD1ADDC5151CD18DD869941571940402280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jaems Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveler Oct 23, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Peaceful, relaxing and dam right dreamy! 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