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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
Luxury property on the beach, with 10 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Water park
11 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Sauna, hot tub, steam room, Turkish bath, body treatments, mud baths
Water park
Suite (River Jump) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool | 10 outdoor pools, pool umbrellas, sun loungers

Room, Oceanfront (Swim-up Adults)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up Garden)

Room (Swim Up Garden) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room (Swim Up Garden)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Ocean View

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 657 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 1352 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite River Adults

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 640 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Jump)

Suite (River Jump) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Jump)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 640 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (River Spa)

Suite (River Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Spa)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 640 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa)

Suite (Garden Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden Spa)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 1352 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Adults

Junior Suite Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Adults

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
  • 1352 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront (Adults)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Oceanfront

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite With River View

  • River view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite Superior With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Suite Luxury With Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Suite Junior With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior With River View

  • River view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Suite Premium With Sea View

Living room | Flat-screen TV

Suite Premium With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Deluxe With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite Luxury With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury With River View

  • River view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Suite With Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite With Garden View

  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Suite Junior With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Suite Premium With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium With River View

  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite Standard With River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xplor Theme Park - 4 min drive - 1.1 miles
  • Ferry to Cozumel - 6 min drive - 1.4 miles
  • Playacar Golf Club - 14 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury eco-certified property near Xenses Park
Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free roundtrip airport shuttle, and 2 swim-up bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in Ayurvedic treatments, a deep-tissue massage, and a body scrub at the onsite spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include kayaking, rowing/canoeing, and fishing. Guests can also expect to find 2 poolside bars, a terrace and designer stores on site.
You'll also find perks like:
  • 10 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and supervised childcare (surcharge)
  • A computer station, a ballroom, and beach towels
  • Guest reviews speak highly of the helpful staff
Room features
All 900 rooms offer comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and pillow menus. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, balconies, and LED light bulbs

All inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Korean, Spanish

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  • Breakfast included
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Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 11 restaurants
  • 14 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 10 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (40 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks / All Fun Inclusive on May 12, 2025 start from $741.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-out is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Xcaret Mexico - All Parks / All Fun Inclusive located?

Located in Playa del Carmen, this beachfront property is on the riverwalk and within 1 mi (2 km) of Xenses Park, Cenote Santa Cruz, and Xcaret Eco Theme Park. Xplor Theme Park and Mahi Golf Course are also within 6 mi (10 km).

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Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 916 out of 1281 reviews
Rating 8 - Good. 132 out of 1281 reviews
Rating 6 - Okay. 87 out of 1281 reviews
Rating 4 - Poor. 56 out of 1281 reviews
Rating 2 - Terrible. 90 out of 1281 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort and love that all the parks are included
Stayed 4 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort.
Stayed 6 nights in Apr 2025

10/10 Excellent

DORIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place need to go back
Stayed 4 nights in Feb 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities
The Staff is excellent and the food options are fantastic. For an all inclusive the options and quality was top notch!
Stayed 5 nights in Apr 2025

10/10 Excellent

Ashley Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
We love this resort!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jeanette Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views. Clean and beautiful establishment
Stayed 5 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
What an incredIble stay! So much to do and so beautiful.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kimberly Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the Xcaret parks were included.
Stayed 4 nights in Apr 2025

6/10 Okay

Silvina Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place but the upscale it
Stayed 6 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So awesome that all of the parks were included in the hotel stay! Actually wish we spent more days at the resort, relaxing, such a beautiful property!
Stayed 7 nights in Mar 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Mexican food!
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacy

Liked: Amenities
It was amazing! I had a great time. The grounds are beautiful, and staff is amazing! My daughter got married at the resort. Everything was great. I would love to go back and experience more time. This place is beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation I’ve ever had!! Something for everyone with so much to explore both on site and at included parks!! One week isn’t enough! Will plan for a return eventually! Once I’ve paid off this stay (it’s is expensive) but you get what you pay for!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resort I ever stay I like the idea they go to all the Parks are included
Stayed 5 nights in Mar 2025

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for activities. Really good food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Shann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and parks! Great staff and service. Lots of great dining options. Only area of improvement is the reservation process for return shuttle to the airport.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kwame L

Liked: Cleanliness, staff & service, property conditions & facilities
Truly paradise ! Iur
Stayed 4 nights in Apr 2025

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family vacation!
Stayed 5 nights in Feb 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing from cleanliness of room to amazing food and top notch service from every single person
Stayed 3 nights in Mar 2025

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was relaxing
Stayed 2 nights in Apr 2025

10/10 Excellent

Dishita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Easily one of our best vacations ever. Everything was great, weather, location, beautiful landscapes in the middle of nature, all the fun activities at the parks. Food too was excellent, we loved eating at Bio, their all vegan restaurant. Hospitality was top notch. Xenses, Xplor and Xelha are must do parks. Hope to visit again in the future when Xavage their other park opens up.
Stayed 4 nights in Apr 2025

8/10 Good

jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lagoon area was beautiful they work so hard to take care of this property. Very beautiful hotel
Stayed 6 nights in Mar 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is unbelievable. Exelent place to spend your vacation.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best experience for our family 😃
Stayed 5 nights in Mar 2025