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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
An all-inclusive adventure awaits with multiple pools, pristine beaches, and endless fun at this luxurious tropical retreat near popular eco attractions

Choose dates to view prices

Hotel Xcaret Mexico, near Cenote Santa Cruz and Xcaret Eco Theme Park, offers an All Parks/All Fun Inclusive experience. Enjoy ten outdoor pools, a children's pool, and a white sand beach. The spa provides deep-tissue massages, and the staff is praised for their helpfulness.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has an indoor pool, 15 outdoor pools, and a children's pool.

How much does it cost to stay at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks / All Fun Inclusive on May 22, 2026 start from $1,085, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-out is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Xcaret Mexico - All Parks / All Fun Inclusive located?

Located in Playa del Carmen, this beachfront property is on the riverwalk and within 1 mi (2 km) of Xenses Park, Cenote Santa Cruz, and Xcaret Eco Theme Park. Xplor Theme Park and Mahi Golf Course are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.4

Cleanliness

9.2

Amenities

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1015 out of 1513 reviews
Rating 8 - Good. 180 out of 1513 reviews
Rating 6 - Okay. 127 out of 1513 reviews
Rating 4 - Poor. 78 out of 1513 reviews
Rating 2 - Terrible. 113 out of 1513 reviews

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, lots of activities and good food.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff is very polite Perfect
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and our kids from age 3-9 all had plenty of activities and options to keep them busy!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with nice design and a local touch that makes it one of kind. Very big but with many different sections and a good choice of restaurants
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Hotel Xcaret México. The all-inclusive experience is amazing—not just food and drinks, but also access to parks, which makes it very unique. The resort is beautiful, surrounded by nature, and the rooms are clean and comfortable. Food quality was excellent, though reservations for popular restaurants can be hard to get. Overall, a perfect mix of relaxation and adventure—highly recommend!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property. We were able to enjoy the fun adventures at the parks as well as the hotel. Although expensive, if you and your family are adventure enthusiasts, it’s a good deal.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I agree with Miguel Quintana Pila, Xcret has the best Parks in the world!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Meghan Marie

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely time - rooms were great, food was great, pools were numerous and lovely, staff was kind and courteous - just an incredible vacation from beginning to end.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! Very clean and friendly!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xcaret was an experience. the property is massive and even if you're planning to partake in all of the all-fun-inclusive park activities, you should take a day to explore the hotel's property. Because there are so many employees, there were some crossed wires with
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was?amazing. My family and I can’t wait to go again. ❤️
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was amazing and everything was readily available at any time! Food throughout the entire resort was excellent
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, very helpful staff, and transportation to the the parks was convenient and easy to use.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities amazing.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Steven marcus

Liked: Cleanliness, amenities, property conditions & facilities
This was the best holiday ive ever had . The staff was wonderful The room was perfect .
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Carmen Ayala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you expect a huge sandy beach this resort is not for you. But if you’re wanting a variety of pools, restaurants, comfortable seating options, top notch service and breathtaking views this place has it all.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

Rebecca

Liked: Cleanliness
Beautiful niche areas, very clean property, kind and pleasant staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and very convenient to all parks, especially with little kids. Will come back for vacation again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jenifer

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I’ve ever stayed that! The service was amazing and the food and drinks were great! I have nothing negative to say about my experience there
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and the property is extraordinary. Great food and helpful staff throughout the property. You will be lost on the property the first few days. We found we didn’t need to put our request list in for restaurants and walked in regardless but came at a slower time. Only thing I wasn’t a fan of is not being able to see menus before booking/going into the restaurants.. leading to being in a place we had two people out of three not having any food choices and we had to walk away. We will be returning and recommend it to anyone who it fits within their budget.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and the staff was very courteous.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Phenomenal food. Great parks. Amazing photo package. An amazing vacation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
The best All Inclusive vacation ever!Resort, staff, food 3rd time going and will be back soon….
Stayed 5 nights in Dec 2025