Title: La Réserve Eden au Lac Zurich Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=4191&destination=Z%C3%BCrich%2C+Canton+of+Z%C3%BCrich%2C+Switzerland&selected=20728&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Réserve Eden au Lac Zurich Travelers discover adventure on nearby hiking trails and local landmarks, returning to La Réserve Eden au Lac Zurich for evenings of Asian cuisine and cocktails ## Photo gallery for La Réserve Eden au Lac Zurich ![Premier Room, Terrace | Terrace/patio - La Réserve Eden au Lac Zurich (Zürich)](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/8259da9b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, Balcony (Prestige) | Balcony - La Réserve Eden au Lac Zurich (Zürich)](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/a8c71045.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - La Réserve Eden au Lac Zurich (Zürich)](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/376e5067.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, Lake View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes - La Réserve Eden au Lac Zurich (Zürich)](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/07197056.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Room, Terrace | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes - La Réserve Eden au Lac Zurich (Zürich)](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/97d3b203.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Réserve Eden au Lac Zurich, in Zürich Center, features a rooftop terrace with stunning views. Enjoy two Asian restaurants, nearby hiking/biking trails, and two bars. Free in-room WiFi, babysitting services upon request, and laundry/dry cleaning are available. ## Reviews 9.2 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar 14 - Mar 15](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=20728&PinnedHotelID=20728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=20728&PinnedHotelID=20728&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 15 - Mar 16](https://www.expedia.com/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=20728&PinnedHotelID=20728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=20728&PinnedHotelID=20728&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=20728&PinnedHotelID=20728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=20728&PinnedHotelID=20728&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=20728&PinnedHotelID=20728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=20728&PinnedHotelID=20728&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Premier Room, Terrace ![Premier Room, Terrace | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/33dd959c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, Terrace 10.0 Exceptional 1 review ### Highlights Terrace Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu - Lake view - 409 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Eden Suite ![Eden Suite | View from room](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/1127a237.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eden Suite ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - Lake view - 807 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, Balcony (Prestige) ![Room, Balcony (Prestige) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/45cbf514.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Balcony (Prestige) 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu - Lake view - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, Lake View ![Hypo-allergenic bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/d18e21f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Lake View ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - Lake view - 614 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, Corner ![Room, Corner | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/619e6706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Corner 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - Partial lake view - 388 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds OR 1 King Bed ### View all photos for Room, Lake View ![Room, Lake View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/d653dc46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Lake View ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - Lake view - 291 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe City Room ![Deluxe City Room | Room amenity](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/75d26414.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe City Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - City view - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 1 King Bed ### View all photos for Standard Room (Courtyard) ![Standard Room (Courtyard) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/20800/20728/3557f647.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Courtyard) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 237 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Steam room, body treatments, Thai massages, sports massages, body wraps](https://images.trvl-media.com/lodging/1000000/20000/10200/10151/b6af2869.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Dolder Grand Zürich Center - Pool - Spa - Pet friendly - Free WiFi 9.6 Exceptional 440 reviews $758 nightly $795 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Zurich-Hotels-The-Dolder-Grand.h10151.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=553248635358954983&destination=Zürich (and vicinity)&destType=MARKET&latLong=47.370077,8.539325&searchId=e2cd56e7-67f1-47c1-a3c3-a177b0477488&top_cur=USD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1110000/1101500/1101486/f916ff82_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Hyatt Zurich Zürich Center - Spa - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 292 reviews $734 nightly $771 total Mar 20 - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews $309 nightly $330 total Apr 4 - Apr 5 Total with taxes and fees [](https://www.expedia.com/Zurich-Hotels-Zurich-Marriott-Hotel.h65990.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=553248635358954983&destination=Zürich (and vicinity)&destType=MARKET&latLong=47.370077,8.539325&searchId=e2cd56e7-67f1-47c1-a3c3-a177b0477488&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZurich-Hotels-La-Reserve-Eden-Au-Lac-Zurich.h20728.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lC87F3zA%26affcid%3DUS.DIRECT.PHG.1011l335453.1100l68075%26ref_id%3D1100lC87F3zA%26my_ad%3DAFF.US.DIRECT.PHG.1011l335453.1100l68075%26afflid%3D1100lC87F3zA%26affdtl%3DPHG.1100lC87F3zA.PZHWpW1vPg)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZurich-Hotels-La-Reserve-Eden-Au-Lac-Zurich.h20728.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lC87F3zA%26affcid%3DUS.DIRECT.PHG.1011l335453.1100l68075%26ref_id%3D1100lC87F3zA%26my_ad%3DAFF.US.DIRECT.PHG.1011l335453.1100l68075%26afflid%3D1100lC87F3zA%26affdtl%3DPHG.1100lC87F3zA.PZHWpW1vPg) ## About the neighborhood Located in Zürich Center, a neighborhood in Zürich, La Réserve Eden au Lac Zurich is in a shopping district and on a lake. Bahnhofstrasse and Lindt & Sprüngli Chocolateria are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Zoo Zurich. Traveling with kids? Consider Chinese Garden, or check out an event or a game at Letzigrund Stadium. Water skiing, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Zürich travel guide](https://www.expedia.com/Zurich.dx4191) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.36272%2C8.54717&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3ENUcx9DSNQ-RR88zGLH7JwKwns=) Utoquai 45, Zürich, ZH, 8008 ### What's nearby - ![Very close to the shores of Lake Zurich the building sits on a large public square. Very clean and nice area.](https://images.trvl-media.com/place/4191/2fd109a1-6818-435a-aad2-5fa18914a081.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zürich Opera House 5 min walk \- 0.3 miles - ![Lakeside Promenade featuring outdoor eating and a river or creek as well as a large group of people](https://images.trvl-media.com/place/6224424/ff552b02-83db-4099-8cad-aea9dededcac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lakeside Promenade 6 min walk \- 0.4 miles - ![Bahnhofstrasse showing a city and street scenes](https://images.trvl-media.com/place/6067659/f3075d94-587c-4573-b88d-63216e81c1c0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bahnhofstrasse 9 min walk \- 0.5 miles - ![Kunsthalle Zurich](https://images.trvl-media.com/place/503344/b62d1da8-4f1e-485f-9d69-8b49536dd9a4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kunsthaus Zurich 11 min walk \- 0.6 miles - ![Zurich Town Hall featuring heritage elements and a bay or harbor](https://images.trvl-media.com/place/503342/0dbecec0-8aeb-4a26-a925-591ffc68a0aa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zurich Town Hall 14 min walk \- 0.8 miles ### Getting around - Kreuzstrasse Tram Stop 3 min walk - Zürich Limmatquai Station 15 min walk - Zurich Airport (ZRH) 29 min drive ### Restaurants - Babus 5 min walk - MAME Seefeld 4 min walk - Pumpstation 3 min walk - tibits NZZ Bistro 4 min walk - Silk Lounge & Bar 3 min walk ## About this property ### La Réserve Eden au Lac Zurich Luxury family-friendly hotel near Bahnhofstrasse At La Réserve Eden au Lac Zurich, you can look forward to a rooftop terrace, dry cleaning/laundry services, and 2 bars. Adventurous travelers may like the hiking/biking at this hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym. Additional perks include: - Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge) - An electric car charging station, access to a nearby health club, and express check-out - Babysitting (surcharge), a 24-hour front desk, and a porter/bellhop Room features All guestrooms at La Réserve Eden au Lac Zurich offer comforts such as 24-hour room service and heated floors, as well as perks like pillow menus and air conditioning. Extra amenities include: - Children's slippers and childcare services - Children's robes, free toiletries, and hair dryers - 32-inch flat-screen TVs with cable channels - Heated floors, coffee/tea makers, and heating ### Awards and affiliations La Réserve Eden au Lac Zurich is listed in the 2020 Condé Nast Traveler Hot List. 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Electric car charging station on site - Secured, uncovered self parking on site (CHF 35 per night) - Secured, uncovered valet parking on site (CHF 35 per night) - Wheelchair-accessible parking available ### Food and drink - Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 to 89 for adults and CHF 29 to 89 for children - 2 bars/lounges - 2 restaurants - Snack bar/deli ### Restaurants on site - Eden Kitchen and Bar - Eden Kitchen and Bar - La Muña - La Muña Terrace ### Things to do - 24-hour gym - Bicycle rentals - Hiking/biking trails - Winery release events ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - On a lake - Rooftop terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Built in 1909 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Children's robes - Children's slippers - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with cable/satellite channels ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Electrical adapters - Free daily newspapers - Heated floor - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CHF 50 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 150.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately CHF 29 to 89 for adults, and CHF 29 to 89 for children - Uncovered self parking fee: CHF 35.00 per night (in/out privileges) - Uncovered valet parking fee: CHF 35.00 per night - Pet fee: CHF 50 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CHF 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars. ### Property is also known as Eden Au Eden Au Lac Eden au Lac Hotel Zürich Eden Au Lac Zurich Hotel Eden Au Lac Zurich Eden au Lac Hotel Zurich Eden Au Lac zürich La Reserve Eden Au Lac Zurich La Réserve Eden au Lac Zurich Hotel La Réserve Eden au Lac Zurich Zürich La Réserve Eden au Lac Zurich Hotel Zürich ## Frequently asked questions ### Is La Réserve Eden au Lac Zurich pet-friendly? ### How much does it cost to stay at La Réserve Eden au Lac Zurich? ### How much is parking? ### What time is check-in at La Réserve Eden au Lac Zurich? ### What time is check-out at La Réserve Eden au Lac Zurich? ### Where is La Réserve Eden au Lac Zurich located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Réserve Eden au Lac Zurich Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.2 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 44 8 - Good 5 6 - Okay 2 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Brenda Apr 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel. Very upscale design. Staff very friendly. Rooftop restaurant is terrific. ![](https://a.travel-assets.com/ugc/hotel-reviews/37f65e77-fea4-483d-88c4-cacfbcb68117-1746010333481.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brenda Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Kim May 13, 2025 Liked: Amenities Excellent hotel, very attentive staff. Room was spacious, lovely view of the lake, with a balcony to sit out on & enjoy a drink. Half bottle of champagne and chocolates on arrival in room was a lovely surprise. Both Eden Kitchen & La Muña dinning was of a very high standard. ##### Kim Stayed 3 nights in May 2025 ### 10/10 Excellent #### Lorenzo Jun 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort An amazing hotel with exceptional client service . Would strongly recommend ##### Lorenzo Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Cami Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Stylish, spacious, comfortable room. Great view of the lake. Fantastic location. Very welcoming warm staff, very helpful. Nice welcoming gift delivered to room. Chic hotel and staff. Construction was taking place down the road. Somewhat noisy at times outside. I was shocked at how inside none of the noise could be heard. Inside the hotel I immediately felt relaxed and pleased at the atmosphere. In our room as well could not here any external noise. Surprisingly fantastic. I hated to leave, we were very comfortable in our beautiful room. Lobby warm, elegant design. ##### Cami Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Reem Jul 7, 2024 Liked: Amenities It’s mediocre luxury at best. The rooms are the smallest cubicles I’ve seen in my life and facing a wall of a nearby building. I paid over 1100 CHF for a night for what felt at best a prison cell. There was no walking space between wall and bed that I bumped into the TV! When I even asked the receptionist about the rooms and all they were unapologetic. The breakfast was lovely and facing nice views. The only thing redeeming the place is that it’s facing the lake and is greatly located in the walkable part of Zurich. ##### Reem Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Anna Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All around great ##### Anna Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Alysia Jan 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful! ##### Alysia Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mei Han Oct 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is right in the city center by the Zurich lake, this hotel is very meticulous, preparing almost everything in the room to bring more convenience to all people who travel abroad. It's one of my favorite hotel. Good service, Great food and Convenient. ##### Mei Han Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### david Apr 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You must stay at this hotel as it is one of the only hotels that caters for all and gives more. I travel a lot and it is one of the best hotels I have ever stayed at and it simply is amazing !!! Service , food , staff , and facilities are amazing and great location and amazing view of the river. When in Zurich I will always stay here as it is wonderful in every way and they absolutely do everything possible to please clients. Amazing !!! ##### david Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Maria Feb 15, 2026 Liked: Cleanliness, property conditions & facilities Great hotel ##### Maria Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Rebecka Oct 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Topp ##### Rebecka Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jan Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Top Hotel in Zürich und sehr gute Gastronomie ##### Jan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Liliana May 3, 2025 Liked: Amenities, property conditions & facilities Wir waren drei Tage in diesem Hotel und hatten einen wunderschönen, luxuriösen Aufenthalt. Das Personal war sehr freundlich und hilfsbereit und das Essen köstlich. Zudem hat man die Möglichkeit im gegenüberliegenden See kostenfrei baden zu können. Einfach top! ##### Liliana Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Dayamis Sep 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente! ##### Dayamis Stayed 6 nights in Sep 2023 ### 10/10 Excellent #### Jussi Jun 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hulppea rantaparatiisi, kympin näköala järvelle Erittäin mukava henkilökunta ja ylipäätänsä kokemus. Hulppeat maisemat järvelle ja bonuksena uimapaikka heti vastapäätä, jonne voi kipaista kylpytakeissa huoneesta. Hotelli panosti meidän viihtyvyyteen; ei kertaakaan tullut sellaista joistakin Helsingin nk. "luksushotelleista" tuttua fiilistä, että asiakkaat ovat pakollinen rasite joita täytyy sietää. Virheetön kokemus kaiken kaikkiaan, ja Zurich tietenkin omaa luokkaansa kaupunkina (Mikkeli tuli mieleen, mutta yksin omaan hyvällä tavalla). ##### Jussi Stayed 3 nights in May 2023 ### 10/10 Excellent #### Peter Jun 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the front desk were extraordinary. Were very helpful and endearin. The doormen were equally helpful. ##### Peter Stayed 3 nights in May 2022 ### 10/10 Excellent #### Adolfo J T Mar 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilha Incrível ##### Adolfo J T Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Remy Nov 25, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Magnifique hôtel Service parfait Resto incroyable ##### Remy Stayed 1 night in Nov 2021 ### 8/10 Good #### ANTONIO Nov 1, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We appreciate very much the overall ambience and decor, really first class, and the truly excelent restaurant on the sixth floor. We were disappointed that our room was not ready at 3PM. For a hotel of this class this is not acceptable. ##### ANTONIO Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Emmanouil Oct 28, 2021 Liked: Cleanliness Disliked: Staff & service Terrible customer service appalling attitude. The smallest room I have ever been in a hotel. The hotel made the most ridiculous suggestions to me. Unlike any five star hotel I have ever stay. They are always right no customer service, lack of commerciality. It’s a disgrace for La Reserve. Do not think it has anything to do with any other hotel of the group. The building and the renovation is to exacting standards. ##### Emmanouil Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Judith Oct 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Parfait Un hôtel impeccable joli service parfait Je vais dans tous les hôtels de la chaine et c est toujours parfait ##### Judith Stayed 5 nights in Aug 2021 ### 4/10 Poor #### kimberly Sep 20, 2021 Disliked: Staff & service #### Not worth it The staff made you feel like you were asking a favor. We asked for a 12:30/1:00 checkout and they said absolutely not with the same tone of displeasure. The curtains were broken in the bedroom. Turndown surface was sloppy. ##### kimberly Stayed 2 nights in Sep 2021 ### 4/10 Poor #### Boris Sep 6, 2021 Liked: Cleanliness Disliked: Staff & service The hotel has been amazingly newly renovated, but the reception staffs are not very friendly, there is no smile , no warm welcome. They looked like we owed them a million. They do their job, but no friendly service. We stayed in the same hotel a few years ago. They were better than the new staffs. Especially the receptionist male staffs , not very friendly. It is not worthy for the expensive price. ##### Boris Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveler Aug 19, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We reach at 5 pm , the rooms were ready and the staff told us that they were waiting for us . Staff are wonderful , concierge staff are amazing specially Kubilay Karaca , he helped and made even a daily plan for the site visits (Itinerary) The direct access to the lake is only on this hotel Location of the hotel is the best . I took the balcony room , I believe it was the best room on the hotel since we have a large balcony with direct view to the lake . We took our Breakfast daily on the room on the balcony . ( room number 42 ) Also we took another room for the children ( room 41 ) it was connected rooms with also a balcony but not direct view to the lake . ##### Verified traveler Stayed 5 nights in Aug 2021 ### 10/10 Excellent #### Vania Jun 21, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### à répéter Absolut einwandfrei. 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