Mezzanine by La Zebra, an SLH Hotel

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Luxury
VIP Access
4.0 star property
9.4

Exceptional

Seaside sanctuary in Tulum

Secluded in a protected national park, this adults-only boutique offers private beach access with hammocks and swings. Morning coffee arrives in charming baskets for sunrise views. The Thai restaurant becomes a romantic haven at night with sea views for sunset drinks.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Room options

View all photos for Penthouse with Plunge Pool

A hotel room with a bed, a sofa, a dining table, and a view of the ocean.

Penthouse with Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Room

A spacious bedroom with a large bed, wooden wardrobe, and a balcony with plants.

Sea View Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Interior Room

A hotel room with a large bed, a wooden wardrobe, a bathroom with a mirror, and a sink.

Interior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located on the beach, Mezzanine by La Zebra, an SLH Hotel is in Zona Hotelera, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Las Palmas Public Beach and Playa Paraiso. Tulum National Park and Tulum Mayan Ruins are two other places to visit that come recommended. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Tulum travel guide
View more Resorts in Tulum
Map
Carretera Tulum-Boca Paila km 1.5, Tulum, QROO, 77780

What's nearby

  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum National Park
    1 min walk - 0.0 miles
  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    1 min walk - 0.0 miles
  • A coastal area with a historical stone structure, a beach, and clear blue waters.
    Playa Paraiso
    10 min walk - 0.6 miles
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    4 min drive - 1.4 miles
  • Las Palmas Public Beach
    1 min walk - 0.1 miles

Getting around

  • Tulum Intl. Airport (TQO)
    57 min drive

Restaurants

  • Coco Cafe
    6 min drive
  • Jasmine
    6 min drive
  • Papaya Playa Beach Club
    3 min drive
  • Market Café
    6 min drive
  • Grotto
    6 min drive

About this property

Mezzanine by La Zebra, an SLH Hotel

  • Luxury upscale resort near Las Palmas Public Beach
  • Located close to Playa Paraiso and Tulum National Park, Mezzanine by La Zebra, an SLH Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Cooked-to-order breakfast (surcharge), beach towels, and tour/ticket assistance
    • A front-desk safe, smoke-free premises, and concierge services
    • A 24-hour front desk, luggage storage, and multilingual staff
  • Room features
  • All guestrooms at Mezzanine by La Zebra, an SLH Hotel boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and designer toiletries
    • Coffee/tea makers and daily housekeeping

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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Frequently asked questions

Does Mezzanine by La Zebra, an SLH Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mezzanine by La Zebra, an SLH Hotel?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Mezzanine by La Zebra, an SLH Hotel on Nov 30, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mezzanine by La Zebra, an SLH Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Mezzanine by La Zebra, an SLH Hotel doesn't offer parking.

What time is check-in at Mezzanine by La Zebra, an SLH Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Mezzanine by La Zebra, an SLH Hotel?

Check-out is at noon.

Where is Mezzanine by La Zebra, an SLH Hotel located?

Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Las Palmas Public Beach and Playa Paraiso. Tulum National Park and Tulum Mayan Ruins are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mezzanine by La Zebra, an SLH Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 185 out of 226 reviews
Rating 8 - Good. 27 out of 226 reviews
Rating 6 - Okay. 4 out of 226 reviews
Rating 4 - Poor. 6 out of 226 reviews
Rating 2 - Terrible. 4 out of 226 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property and the rooms are very cute. The food is delicious just a little limited.
Stayed 2 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, amazing time! Gorgeous hotel
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing botique hotel that provides a romantic quiet dream setting.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, safe, peaceful, laid back luxury! Food and drinks were top notch! Absolutely would return for a quiet getaway.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Great location for a 3-night stay
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is the best!!!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Set in calm and relaxed surroundings

Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mezzanine is the perfect stay for couples. The staff is very helpful and friendly and the property is very clean and well maintained.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from all the staff. Meals were thoughtfully curated. Beach view was something we looked forward ti each day we were there. Very quiet. Neighbouring beaches are within short walks or a shuttle.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy beach access and staff was very attentive..
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful private beach and an amazing thank restaurant
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull place
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredibly friendly and accommodating. Room was lovely and we slept very well. Gorgeous ambiance. We especially loved the breakfast and watching the sunrise with complimentary coffee. An added perk was the ability to use the cabanas at Mi Amor. Would definitely stay at Mezzanine again! Concierge was great and taxis were very easy. When we come again, we will be sure to make a stop at super aki on the way in to pack additional drinks and snacks because access to convenience stores is limited as the hotel is in the national park.
Stayed 4 nights in Feb 2026