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Waldorf Astoria Riviera Maya

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Luxury
5.0 star property
9.4

Exceptional

Tranquil retreat on Cancun shores

Serene ocean views frame every moment at this luxurious beachfront sanctuary with multiple pools and attentive service. The exceptional spa offers rejuvenating treatments. Evenings unfold at three restaurants where chefs transform fresh ingredients into culinary masterpieces.

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed, Oceanfront

A modern hotel room with a large bed, a desk with a chair, a TV, and a view of the ocean.

Room, 1 King Bed, Oceanfront

  • Partial ocean view
  • 675 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a TV, a balcony with a view of the ocean, and a seating area with a table and chairs.

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 675 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Ocean View

A modern living room with a large sofa, a blue armchair, and a view of the sea through a sliding glass door.

Deluxe Suite, 1 King Bed, Ocean View

  • Ocean view
  • 1680 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Ocean View, Corner

A modern hotel room with a large bed, a sofa, a glass coffee table, a TV, and a seating area with a chair and a small table.

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • 1680 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Bedroom

A modern hotel room with a large bed, a sitting area with a view, a TV, and a balcony.

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1680 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Oceanfront

A modern hotel room with two beds, a TV, a balcony with a view of the sea, and a dining area.

Room, 2 Queen Beds, Oceanfront

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 675 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

A modern hotel room with a large bed, a desk, a TV, and a balcony with a view of the sea.

Deluxe Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 675 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, (Master Suite, Swim up)

A modern indoor pool table with a wooden finish, a glass partition with frosted panels, and a colorful geometric wall art piece.

Suite, (Master Suite, Swim up)

  • Partial ocean view
  • 1680 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, (Swim up)

A pool area with a wooden fence, lush greenery, and a seating area with a table and chair.

Room, 1 King Bed, (Swim up)

10.0 out of 10
Exceptional
(1 review)
  • 675 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, (Swim up)

A pool area with a wooden fence, lush greenery, and a seating area with a table and chair.

Room, 2 Queen Beds, (Swim up)

10.0 out of 10
Exceptional
(2 reviews)
  • 675 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Oceanfront

A modern hotel room with a large bed, a view of the ocean, a seating area with a chair and a small table, and a wooden accent wall.

Suite, 1 King Bed, Oceanfront

  • Sea view
  • 1035 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Room, 1 King Bed, Accessible (Roll In Shower)

  • Sea view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

A modern bathroom with a toilet, bidet, and a small stool.

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sea view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Oceanfront (Connecting Room)

A modern hotel room with two beds, a TV, a balcony with a view of the sea, and a dining area.

Suite, 2 Bedrooms, Oceanfront (Connecting Room)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Ocean Front (Connecting Room)

A hotel room with a wooden wardrobe, a bed with white linens, a marble floor, and a view of a hallway with a wooden door.

2 Bedroom Ocean Front (Connecting Room)

10.0 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed and Two Double Beds (Amai)

A balcony with wicker chairs and a glass railing overlooking a beach and ocean.

Suite, 1 King Bed and Two Double Beds (Amai)

  • Ocean view
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)

A balcony with wicker chairs and a glass railing overlooking a beach and ocean.

Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)

  • Ocean view
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room 2 Queen Beds-Ocean Front

A hotel room with two beds, a TV, a large window with a view, and a balcony.

Deluxe Room 2 Queen Beds-Ocean Front

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe King Room-Oceanfront

A hotel room with a large bed, a TV, a balcony with a table and chairs, and a view of the ocean.

Deluxe King Room-Oceanfront

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ocean Front King Suite

A modern hotel room with a large bed, a sitting area with a view, a TV, and a balcony with a view.

Deluxe Ocean Front King Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Cancun, Waldorf Astoria Riviera Maya is in the suburbs and near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Arrecife de Puerto Morelos National Park and El Sol de Cancun are also worth visiting. Looking to get your feet wet? Snorkeling and swimming adventures can be found near the property. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580

What's nearby

  • Two sailboats on turquoise waters with a clear sky.
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    1 min drive - 0.2 miles
  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    1 min drive - 0.2 miles
  • A variety of dishes in blue and white bowls.
    Xoximilco
    11 min drive - 4.9 miles
  • Grand Outlet Riviera Maya
    10 min drive - 4.2 miles
  • Moon Palace Golf Club
    12 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    18 min drive

Restaurants

  • the cave
    17 min drive
  • Lobby Bar
    16 min drive
  • Grand Lobby Bar
    14 min drive
  • Diamond Club Lounge
    17 min drive
  • Boulangerie
    15 min drive

About this property

Waldorf Astoria Riviera Maya

  • Luxury resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Take advantage of a poolside bar, a terrace, and a firepit at Waldorf Astoria Riviera Maya. Indulge in a facial, a body wrap, and a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour gym; other things to do include kayaking. Free in-room WiFi is available to all guests, along with a garden and a bar.
  • Other perks include:
    • 2 outdoor pools
    • Free self parking and valet parking
    • Cooked-to-order breakfast (surcharge), a banquet hall, and outdoor furniture
    • A 24-hour front desk, an elevator, and a paddleboard on site
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 173 rooms boast comforts such as private plunge pools and 24-hour room service, in addition to perks like free WiFi and air conditioning.
  • Other amenities include:
    • Bathrooms with showers
    • 55-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, free infant beds, and electric kettles

All inclusive details

  • All-inclusive room rates at Waldorf Astoria Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 700 to 1,400 for adults and MXN 350 to 1,400 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Private plunge pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-time cleaning fee of MXN 1000
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children
  • Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 005-007-006502/2025

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Waldorf Astoria Riviera Maya have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Waldorf Astoria Riviera Maya?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Waldorf Astoria Riviera Maya on Sep 27, 2026 start from $637, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldorf Astoria Riviera Maya pet-friendly?

Yes, Waldorf Astoria Riviera Maya allows dogs (limit 2 total) with a maximum weight of up to 51 lbs per pet. There's a fee of MXN 1500 per accommodation, per day. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Waldorf Astoria Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Waldorf Astoria Riviera Maya?

Check-out is at noon.

Are there all-inclusive benefits at Waldorf Astoria Riviera Maya?

Some rate plans available at this property are all-inclusive.

Where is Waldorf Astoria Riviera Maya located?

Situated by the ocean, this luxury resort is steps from Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Grand Outlet Riviera Maya and Xoximilco are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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