San Juan de Gaztelugatxe Tours

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

Location is excellent, in front of property is the taxi stand. Apartment is clean and spacious. My only problem is the old styled elevator. I came back after hour and the last person who used the elevator did not manually close the door so elevator was stuck all the way up on the top floor. I had to walk up 4 flights of stairs. If u have mobility issues, do not book this place. Elevator barely fits 4 people and MUST be manually closed otherwise, it’s stuck esp if no one at the reception after hour.