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Hotel ZaZa Austin

4.5 star property
Luxury Austin hotel in Downtown Austin with full-service spa
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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel ZaZa Austin

Sundeck
Exterior detail
Signature Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Breakfast, lunch, dinner served; pool views
Meeting facility

Overview of Hotel ZaZa Austin

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Popular LocationMoody Theater4 min walk
  • Popular LocationSixth Street6 min walk
  • Popular LocationAustin Convention Center13 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)17 min drive
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Room options

Premium Room (2 King Beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

Signature Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Austin

Hotel ZaZa Austin is located in Downtown Austin, a neighborhood in Austin, and is in the entertainment district. The area's natural beauty can be seen at Lady Bird Lake and Zilker Park, while Moody Theater and Bob Bullock Texas State History Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Moody Center or Darrell K. Royal - Texas Memorial Stadium.

What's nearby

  • Moody Theater - 4 min walk
  • Sixth Street - 6 min walk
  • Austin Convention Center - 13 min walk
  • Texas State Capitol - 14 min walk
  • University of Texas at Austin - 3 min drive

Getting around

  • Downtown Station - 9 min walk
  • Austin Station - 18 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • Rain - 1 min walk
  • The Roosevelt Room - 1 min walk
  • Coconut Club - 2 min walk
  • Oilcan - 2 min walk
  • Highland Lounge - 2 min walk

About this property

Hotel ZaZa Austin

Luxury hotel near Sixth Street
Close to Moody Theater and Austin Convention Center, Hotel ZaZa Austin provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage at the onsite spa. The on-site restaurant, Group Therapy, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour gym.
Other perks include:
  • Swimming pool with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an outdoor pool
  • Free newspapers, ATM/banking services, and 20 meeting rooms
  • A 24-hour front desk, an elevator, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 159 rooms feature comforts such as premium bedding and wet bars, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Hydromassage showers, designer toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–100 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from March 30 to April 02
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Frequently asked questions

Does Hotel ZaZa Austin have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Hotel ZaZa Austin?

As of May 8, 2024, prices found for a 1-night stay for 2 adults at Hotel ZaZa Austin on May 19, 2024 start from $301.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel ZaZa Austin pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel ZaZa Austin?

Valet parking is available for USD 59 per night.

What time is check-in at Hotel ZaZa Austin?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel ZaZa Austin?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel ZaZa Austin located?

Located in Downtown Austin, this luxury hotel is within a 5-minute walk of W Austin Wet Deck and Moody Theater. Sixth Street and Lady Bird Lake are also within 10 minutes. Downtown Station is 9 minutes by foot and Austin Station is 18 minutes.

Hotel ZaZa Austin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 760 reviews" "
Rating 8 - Good. 81 out of 760 reviews" "
Rating 6 - Okay. 27 out of 760 reviews" "
Rating 4 - Poor. 15 out of 760 reviews" "
Rating 2 - Terrible. 15 out of 760 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My husband tried to check in before me and Jacob was extremely rude as well as the manager. He did not have the reservation number and was told he could not check in because the reservation was only in my name! Terrible customer service. On the other hand, the girls in the dining room were great; very friendly after such a horrible check in experience! Kudos to the bellman and valet as well! Zaza you need to up your game by hiring friendly folks… after all we’re in Texas… the Friendly state.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

james

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Said it was a short walk to Moody theatre,it was not. Asked if hotel was busy and they said no and stuck us in a room with no view. Drove us down to the theatre and couldn’t find us at the same drop off place to pick us up. It cost a lot to get home. Won’t recommend or stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Piero, Key Biscayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just amazing! Highly recommend
Stayed 5 nights in Mar 2024

10/10 Excellent

Ellen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Got upgraded to a huge room. Everyone at the hotel was nice and helpful. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Erik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always! ZaZa brand is consistent. We’ve stayed in Dallas and Houston several times but this was the first stay in Austin. Highly recommend!
Stayed 1 night in Apr 2024

6/10 Okay

Maria

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We love Austin and Hotel Zaza! Check in inside was wonderful! We did however have a terrible experience with the porter/ bellman outside. He did not want to help us get our things out from the car. We reported it to the front desk. Perhaps they are short staffed, but there is no excuse . The room and bed are AMAZING !
Stayed 1 night in Apr 2024

10/10 Excellent

Brande

Stayed 1 night in Apr 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

David, Burleson

Stayed 3 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5