Grand Velas Riviera Maya - All Inclusive

Choose dates to view prices

Luxury
VIP Access
5.0 star property
9.6

Exceptional

Riviera Maya sanctuary by the sea

Michelin-caliber dining awaits across eight exquisite restaurants with innovative cuisine rivaling top city establishments. The serene spa features an unforgettable hydrotherapy circuit. Perfectly manicured grounds lead to powder-white beaches with attentive staff providing cabanas and refreshments.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Nature View Suite - Zen Experience

A hotel room with two beds, a desk, and a view of greenery outside.

Nature View Suite - Zen Experience

8.8 out of 10
Excellent
(10 reviews)
  • Resort view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Nature View Suite with Pool - Zen Experience

A hotel room with a large bed, a desk, and a chair. There is a window with red curtains and a view of greenery outside.

Nature View Suite with Pool - Zen Experience

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Ambassador Suite Ocean View

A hotel room with two beds, a dining area, a TV, and a large window with a view.

Ambassador Suite Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Grand Class Pool Suite Ocean Front

A modern hotel room with a large bed, a sofa, a coffee table, and a ceiling fan.

Grand Class Pool Suite Ocean Front

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Pool Suite Ocean View

A modern hotel room with a balcony, a sofa, a coffee table, and a dining area with yellow chairs.

Ambassador Pool Suite Ocean View

  • Ocean view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Zen Grand Two Bedroom Family Suite Nature View

A hotel room with a large bed, a desk, a chair, a red curtain, a window with a view of trees, and a tent outside.

Zen Grand Two Bedroom Family Suite Nature View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 2368 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Ambassador Two Bedrooms Family Suite Ocean View

A baby room with a changing table, a baby rocker, a crib, and a stroller.

Ambassador Two Bedrooms Family Suite Ocean View

  • Ocean view
  • 2540 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

You may also like

Ad
A resort with a large pool, multiple swimming areas, and a building with balconies overlooking the pool.

The Riviera Maya EDITION At Kanai

Maroma
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.8 out of 10, Exceptional, 126 reviews
$608 nightly
The price is $721
Nov 1 - Nov 2
Total with taxes and fees
The Riviera Maya EDITION At Kanai
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Playa del Carmen, Grand Velas Riviera Maya - All Inclusive is connected to the convention center. The area's natural beauty can be seen at Tres Rios Ecopark and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. El Camaleón Mayakoba Golf Course is another place to visit that comes recommended. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and ziplining. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course
    9 min drive - 2.0 miles
  • Gran Coyote Golf
    13 min drive - 3.7 miles
  • Playa Xcalacoco
    14 min drive - 4.2 miles
  • Tres Rios Ecopark
    15 min drive - 5.0 miles
  • 28 de Julio Square
    15 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    48 min drive

Restaurants

  • Amaranto
    13 min drive
  • Alberca - Pool
    13 min drive
  • Yucatán Main Restaurant
    12 min drive
  • La Locanda
    11 min drive
  • Buffet Riviera
    12 min drive

About this property

Grand Velas Riviera Maya - All Inclusive

  • Property highlights
  • Located close to El Camaleón Mayakoba Golf Course, Grand Velas Riviera Maya - All Inclusive provides an adjacent golf course, 3 swim-up bars, and 2 beach bars. Treat yourself to a Thai massage, a body wrap, or aromatherapy at SE Spa, the onsite spa. Be sure to enjoy a Michelin star rated meal and Fusion cuisine at the 8 on-site restaurants. The gym offers yoga classes and Pilates classes; other things to do include beach yoga, beach volleyball, and hiking/biking. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 3 poolside bars and a free grocery shopping service.
  • Additional perks include:
    • 3 outdoor pools and a children's pool, along with 3 swim-up bars, sun loungers, and pool umbrellas
    • Limo/town car service, free bicycle rentals, and babysitting (surcharge)
    • Multilingual staff, a front-desk safe, and a banquet hall
    • Tour/ticket assistance, a gift shop, and a billiards/pool table
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 539 rooms boast comforts such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches like premium bedding and pillow menus.
  • Extra conveniences in all rooms include:
    • Childcare services and free infant beds
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with rainfall showers or jetted bathtubs plus designer toiletries and children's robes
    • 65-inch HDTVs with premium channels
    • Balconies or patios, wardrobes/closets, and daily housekeeping

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

    • Kayaking
    • Snorkeling

Land activities

    • Bicycling
    • Fitness facilities
    • Miniature golf
    • Soccer
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.
  • The property is a member of Preferred Hotels & Resorts.

Similar properties

A poolside area with a view of the beach, lounge chairs, and thatched umbrellas.
Fairmont Mayakoba
Playa del Carmen
  • Pool
  • Spa
  • All inclusive available
  • Pet friendly
9.2 out of 10, Wonderful, 1,000 reviews
$400 nightly
The price is $488
Oct 28 - Oct 29
Total with taxes and fees
Fairmont Mayakoba
Compare similar properties

Frequently asked questions

Does Grand Velas Riviera Maya - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Grand Velas Riviera Maya - All Inclusive?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Grand Velas Riviera Maya - All Inclusive on Oct 24, 2026 start from $1,390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Velas Riviera Maya - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Grand Velas Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Velas Riviera Maya - All Inclusive?

Check-out is at noon. Late check-out is available for USD 65 (subject to availability).

Are there all-inclusive benefits at Grand Velas Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grand Velas Riviera Maya - All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 851 out of 993 reviews
Rating 8 - Good. 92 out of 993 reviews
Rating 6 - Okay. 21 out of 993 reviews
Rating 4 - Poor. 15 out of 993 reviews
Rating 2 - Terrible. 14 out of 993 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food! Clean beach. Good customer service.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing staff and food is fantastic.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vacation. Food and entertainment were top notch
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaron and Guillermo were always very attentive to our needs and went above and beyond to assist us. They helped us arrange special meals for our daughter, who has dietary restrictions, making our stay much more comfortable and enjoyable. I can't remember the names of the housekeeping, room service, and in-suite snack staff, but their service was also top-notch. Everyone was friendly, attentive, and professional throughout our stay.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family oriented resort with over the top service. The food was excellent wish they had an evening buffet to feed our toddlers who didn’t appreciate nice sit down dinners after an active pool and beach day
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and food is pretty good. The pools are a bit chilly.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful beach. All the restaurants are clean and foods are delicious. The room is very clean and service is excellent.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts in Cancun Area to stay with the family.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at the Grand Velas and it did not disappoint. From the moment we arrived until we checked out, everything was taken care for us. The staff is incredibly thoughtful and attentive. The entire property is stunning, especially the Zen pool. The restaurants have so much variety. The Water Ceremony at the Spa is a must. Specifically, Ernesto at Azul; he knew what we needed/wanted before we did - it was amazing and his recommendations were perfect. Alejandro, our concierge, was so thoughtful and really made us feel like celebrities. Karen at the spa made the Water Ceremony even better than it already is. Everything about this vacation was amazing and we can not wait to go back!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Hospitality was top notch! Overall really clean , the spa was amazing as well. The beach was kept clean all the time as well.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A True 5 Star resort. We (2 Adults and Twin Kids of 3.5 Yrs.) stayed for 9 days (8 nights) in The Grand and had an amazing time. The hotel is very clean. The food is overall good and the drinks are great. This was one of the resorts when you truly had the feeling the staff enjoyed working there something we did not always experience in other five star resorts. Genuinely nice warm people. The concierge was very helpful and communication went flawless.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It's our second time at this hotel, and our experience has exceeded our expectations. Great property, clean, and good food options.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with amazing staff and service.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach and gorgeous rooms. Excellent friendly service.
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Overall excellent. Very relaxing. Food of a high quality by all inclusive standards. Some knocks being the spa was hilariously expensive, and some of the housekeeping lacked thoroughness. Would return if looking for a relaxing break.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The food is in another LEVEL. And not just at the restaurants. The poolside food is excellent, and everything is so fresh and beautifully prepared. The service is some of the best I’ve ever experienced. The grounds are immaculate. It’s the best hotel experience I’ve had in Mexico, by FAR.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing restaurants. Very large, quiet pools.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The service was outstanding!
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite resort in the Cancun/Playa del Carmen area. It is indeed a five star hotel. The service is excellent, the rooms are great, the dining options are fantastic. The beach and pools are wonderful.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort stay with family. Beach area is a bit tricky with lots of sharp rocks.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff , amazing services
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent service. Food and drinks are amazing! This is the second time I stayed in this hotel and definitely I will come back. Highly recommend the spa if you want to pamper your self it was an Amazon experience.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The service was outstanding. They kept the rooms and property very clean. Our concierge Izamar was amazing and took care of us and our needs in a very timely fashion. The food was delicious. We had great meals the whole time at the resort.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spectacular; the pools are clean, the gardens are beautiful, and the rooms exceed your expectations. The beach had a lot of seaweed, but they made an effort to keep it clean and enjoyable.