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citizenM San Francisco Union Square

Property class: 4

Choose dates to view prices

Near Union Square and San Francisco Museum of Modern Art, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a red chair, a desk with a lamp, a TV, and a small bathroom.

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a large window offering a city view, a bed with white linens, and a modern pendant light.

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a wooden floor, a bed with white linens, a desk with a chair, and a headboard with a red accent.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Located in Union Square neighborhood, citizenM San Francisco Union Square is connected to a rail/subway station. Ferry Building and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • A cityscape with prominent buildings, including a tall skyscraper, and a central plaza with benches and trees.
    Union Square
    2 min walk - 0.1 miles
  • A cityscape with tall buildings, a fountain, and a modern building with a circular design.
    Moscone Convention Center
    10 min walk - 0.5 miles
  • Westin St Francis Hotel Glass Elevators
    3 min walk - 0.2 miles
  • SHN Curran Theatre
    5 min walk - 0.3 miles
  • Warfield Theatre
    7 min walk - 0.4 miles

Getting around

  • Market St & 4th St Stop
    2 min walk
  • San Francisco Station
    19 min walk
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • The Cheesecake Factory
    3 min walk
  • Carl's Jr.
    3 min walk
  • Cable55
    3 min walk
  • Bodega SF
    3 min walk
  • Kin Khao
    2 min walk

About this property

citizenM San Francisco Union Square

  • Upscale hotel near Moscone Convention Center
  • Near Union Square and San Francisco Museum of Modern Art, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests.
  • Other perks include:
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Smoke-free premises, coworking spaces, and a 24-hour front desk
    • A front-desk safe, coffee/tea in the lobby, and a water dispenser
    • Guest reviews speak highly of the breakfast, helpful staff, and location
  • Room features
  • All 195 rooms include comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and eco-friendly toiletries
    • LED TVs with cable channels
    • Wardrobes/closets, refrigerators, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is citizenM San Francisco Union Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM San Francisco Union Square?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on Sep 18, 2026 start from $190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM San Francisco Union Square?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM San Francisco Union Square located?

Located in Union Square, this hotel is within a 5-minute walk of Westin St Francis Hotel Glass Elevators and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 15 minutes. Market St & 4th St Stop and Market St & Stockton St Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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