Title: citizenM San Francisco Union Square Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=69551553&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM San Francisco Union Square Travelers enjoy delicious breakfast options at this San Francisco hotel while staying connected with high-speed WiFi throughout their stay ## Photo gallery for citizenM San Francisco Union Square ![Daily buffet breakfast (USD 22.50 per person) - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/w5519h4629x0y0-614e04d9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/1ab366ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/4835e3a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/7b37a507.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/cadb58e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of San Francisco, citizenM San Francisco Union Square offers a modern urban retreat. Enjoy meals at canteenM, a 24-hour gym, and a business center. The hotel provides free WiFi and multilingual staff, praised by guests for the convenient location. ## Reviews 9.4 Exceptional ## Popular amenities - Free WiFi - Air conditioning - Business services ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/a8e1cc14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Refrigerator LED TV Pillowtop bed Separate bedroom Premium bedding Rainfall showerhead Hydromassage showerhead - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/c39be3eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 8.6 Excellent 4 reviews ### Highlights Air conditioning Refrigerator LED TV Pillowtop bed Separate bedroom Premium bedding Rainfall showerhead Hydromassage showerhead - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/9f405925.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Refrigerator LED TV Pillowtop bed Separate bedroom Premium bedding Rainfall showerhead Hydromassage showerhead - 151 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/10600/10538/5971a3e7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Golden Gateway by IHG Downtown San Francisco - Pool - Free WiFi - Air conditioning - Gym 9.0 Wonderful 5,392 reviews $132 nightly $155 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Holiday-Inn-Golden-Gateway.h10538.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=cabfc40a-eba9-4b8b-96f2-3045bcdc735b&top_cur=USD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/900/876/bf356ca7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Warwick San Francisco Union Square - Restaurant - Air conditioning - Breakfast available - Parking available 8.2 Very Good 1,008 reviews $125 nightly $147 total Apr 13 - Apr 14 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Warwick-San-Francisco.h876.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=cabfc40a-eba9-4b8b-96f2-3045bcdc735b&top_cur=USD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/24600/24540/a689a8ce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel G San Francisco Union Square - Restaurant - Air conditioning - Gym - Breakfast available 9.0 Wonderful 1,001 reviews $161 nightly $190 total Apr 3 - Apr 4 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Hotel-G-San-Francisco.h24540.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=cabfc40a-eba9-4b8b-96f2-3045bcdc735b&top_cur=USD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6280000/6272000/6271901/e4f706d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stanford Court San Francisco Downtown San Francisco - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,340 reviews $171 nightly $201 total Apr 9 - Apr 10 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Stanford-Court-San-Francisco.h6271901.Hotel-Information?chkin=2026-4-9&chkout=2026-4-10&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=cabfc40a-eba9-4b8b-96f2-3045bcdc735b&top_cur=USD) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/329de2c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Cartwright Hotel - Union Square BW Premier Collection Union Square - Pet friendly - Free WiFi - Business services - Housekeeping 8.8 Excellent 1,004 reviews $95 nightly $112 total Mar 15 - Mar 16 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-The-Cartwright-Hotel-Union-Square-BW-Premier-Collection.h26015.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=cabfc40a-eba9-4b8b-96f2-3045bcdc735b&top_cur=USD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/4400/4302/77af977e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton San Francisco Financial District Downtown San Francisco - 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San Mateo by IHG Foster City - Pool - Pet friendly - Parking included - Free WiFi 8.4 Very Good 1,001 reviews $134 nightly $152 total Apr 10 - Apr 11 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Crowne-Plaza-Hotel-Foster-City-San-Mateo.h9647.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=cabfc40a-eba9-4b8b-96f2-3045bcdc735b&top_cur=USD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/5900/5875/525c8394.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Zeppelin San Francisco Union Square - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews $167 nightly $197 total Mar 27 - Mar 28 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Hotel-Zeppelin-San-Francisco.h5875.Hotel-Information?chkin=2026-3-27&chkout=2026-3-28&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=cabfc40a-eba9-4b8b-96f2-3045bcdc735b&top_cur=USD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/22400/22303/e828523b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Galleria Park Hotel Downtown San Francisco - Pet friendly - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,002 reviews $153 nightly $180 total Mar 15 - Mar 16 Total with taxes and fees [](https://www.expedia.com/San-Francisco-Hotels-Galleria-Park-Hotel.h22303.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=cabfc40a-eba9-4b8b-96f2-3045bcdc735b&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-CitizenM-San-Francisco-Union-Square.h69551553.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lC7YwixN%26affcid%3DUS.DIRECT.PHG.1101l279805.1100l68075%26ref_id%3D1100lC7YwixN%26my_ad%3DAFF.US.DIRECT.PHG.1101l279805.1100l68075%26afflid%3D1100lC7YwixN%26affdtl%3DPHG.1100lC7YwixN.PZkQNa7s_s)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-CitizenM-San-Francisco-Union-Square.h69551553.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lC7YwixN%26affcid%3DUS.DIRECT.PHG.1101l279805.1100l68075%26ref_id%3D1100lC7YwixN%26my_ad%3DAFF.US.DIRECT.PHG.1101l279805.1100l68075%26afflid%3D1100lC7YwixN%26affdtl%3DPHG.1100lC7YwixN.PZkQNa7s_s) ## About the neighborhood Located in Union Square neighborhood, citizenM San Francisco Union Square is connected to a rail/subway station. Ferry Building and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park and San Francisco Bay. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. [Visit our San Francisco travel guide](https://www.expedia.com/San-Francisco.dx178305) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.78579%2C-122.40744&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=K7b-cH92FXo0IXQs5lF2iu3XXwU=) 72 Ellis Street, San Francisco, CA, 94102 ### What's nearby - ![Union Square, San Francisco](https://images.trvl-media.com/place/553248635974882755/68710748-5a02-4618-a14f-5e8d21f50b8c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Union Square 2 min walk \- 0.1 miles - ![San Francisco Museum of Modern Art featuring a city](https://images.trvl-media.com/place/6063201/6aeab40d-222c-4180-81c6-eee506e76f82.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Francisco Museum of Modern Art 6 min walk \- 0.4 miles - ![San Francisco](https://images.trvl-media.com/place/502553/71c389a2-d8c1-4356-bba9-bc61dd5ed0e9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Moscone Convention Center 8 min walk \- 0.5 miles - Westin St Francis Hotel Glass Elevators 3 min walk \- 0.2 miles - Warfield Theatre 7 min walk \- 0.4 miles ### Getting around - Market St & 4th St Stop 2 min walk - San Francisco Station 19 min walk - San Francisco Intl. Airport (SFO) 28 min drive ### Restaurants - Starbucks 2 min walk - Burger King 1 min walk - John's Grill 1 min walk - Kin Khao 2 min walk - Caffé Central 2 min walk ## About this property ### citizenM San Francisco Union Square Upscale hotel near Moscone Convention Center Near Union Square and San Francisco Museum of Modern Art, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests. Other perks include: - Buffet breakfast (surcharge), express check-out, and express check-in - Coworking spaces, a front-desk safe, and a water dispenser - Coffee/tea in the lobby, a TV in the lobby, and multilingual staff - Guest reviews speak highly of the breakfast, helpful staff, and location Room features All 195 rooms include comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - LED TVs with cable channels - Wardrobes/closets, refrigerators, and heating ## Similar properties ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/10600/10538/5971a3e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Golden Gateway by IHG Downtown San Francisco - Pool - Free WiFi - Air conditioning - Gym 9.0 Wonderful 5,392 reviews $132 nightly $155 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=10538&PinnedHotelID=10538&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/4400/4302/96ca1121.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton San Francisco Financial District Downtown San Francisco - 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Pet friendly - Restaurant - Air conditioning - Gym 9.2 Wonderful 1,192 reviews $157 nightly $185 total Apr 11 - Apr 12 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=15769&PinnedHotelID=15769&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/920000/913000/912982/9fbb800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Quarters Hotel in San Francisco Downtown San Francisco - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 3,006 reviews $110 nightly $129 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=912982&PinnedHotelID=912982&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/30000/23500/23406/b53af55a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nikko San Francisco Union Square - Pool - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 2,792 reviews $217 nightly $255 total Apr 3 - Apr 4 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=23406&PinnedHotelID=23406&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/101000000/100370000/100366800/100366713/32a804cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Julian Downtown San Francisco - Free WiFi - Gym - 24/7 front desk 8.6 Excellent 658 reviews $106 nightly $125 total Apr 2 - Apr 3 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=100366713&PinnedHotelID=100366713&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/30000/24700/24625/75f20517.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Plaza Fisherman's Wharf Fisherman's Wharf - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 7,334 reviews $176 nightly $208 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=24625&PinnedHotelID=24625&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/230000/225900/225819/48cf15fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zelos San Francisco Downtown San Francisco - Pet friendly - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,128 reviews $185 nightly $217 total Apr 10 - Apr 11 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=225819&PinnedHotelID=225819&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/32000000/31420000/31419900/31419890/91986f78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place San Francisco Downtown Downtown San Francisco - Pet friendly - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 2,037 reviews $169 nightly $199 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=31419890&PinnedHotelID=31419890&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=69551553,10538,4302,6666,15769) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - canteenM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Safe at front desk - Water dispenser ### Guest services - Housekeeping (on request) - Multilingual staff ### Business services - 24-hour business center - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (42 inch wide door) - Grab bar in shower (33 inches high) - Lever door handles - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (31 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Built in 2021 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoking not allowed ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - iPad - iPod dock - LED TV with cable channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 69 Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 22.50 per person - Late check-out fee: USD 69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Onsite parties or group events are strictly prohibited Long-term renters welcome This property uses wind energy, plus eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as citizenM San Francisco Union Square Hotel citizenM San Francisco Union Square San Francisco citizenM San Francisco Union Square Hotel San Francisco ## Frequently asked questions ### Is citizenM San Francisco Union Square pet-friendly? ### How much does it cost to stay at citizenM San Francisco Union Square? ### How much is parking? ### What time is check-in at citizenM San Francisco Union Square? ### What time is check-out at citizenM San Francisco Union Square? ### Where is citizenM San Francisco Union Square located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM San Francisco Union Square Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.6 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 1,146 8 - Good 218 6 - Okay 46 4 - Poor 22 2 - Terrible 18 ## Reviews ### 10/10 Excellent #### Hunter Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location! ##### Hunter Stayed 4 nights in Jan 2026 ### 8/10 Good #### Grace Jan 8, 2026 Liked: Cleanliness, property conditions & facilities Rooms were good, fast elevator, friendly staff. ##### Grace Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Nora Dec 5, 2025 Liked: Cleanliness, staff & service, amenities Friendly staff, clean room, great lobby area! ##### Nora Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Todd Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. ##### Todd Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Omar Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Another great stay at CitizenM. I love everything about this hotel. The rooms, staff, location and food. ##### Omar Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Arlindo Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service, great room!! ##### Arlindo Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ana Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Enjoyed our stay staff was friendly and helpful! Location was perfect! ##### Ana Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Christie Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful, minimalist hotel. Just what you need without the extras and needless price tag. Amazing location and super friendly staff. ##### Christie Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Sobhan Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room and service was great ##### Sobhan Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Paul Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very modern and energetic hotel with great staff and atmosphere. The lobby lounge is fun. ##### Paul Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Keaton Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, great location ##### Keaton Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Estela Nov 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Just a perfect stay. Clean room, comfortable bed, amazing shower!! ##### Estela Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kiera Feb 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff , very accommodating! My boyfriend and I were visiting San Francisco for the first time to see the Warriors game for his birthday! This location was in walking distance of everything we needed (train or bus) and wanted to do (Chinatown & little Italy)! ##### Kiera Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Sean Nov 26, 2025 central location close to transit and shopping, friendly staff, clean room. ##### Sean Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Sophia Jan 29, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was so Clean, the employees were so nice and I love that they always have security, I felt super safe. I also love how the iPad controls the room and the colors!! Blackout blinds always a plus too… I’d 100% stay here again ##### Sophia Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Carla A Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room and staff were FABULOUS ##### Carla A Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Kathleen Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff, fun environment, super clean rooms with quiet temperature control. Great location and convenient parking right next door ##### Kathleen Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Diana Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities 10/10 great stay! I would come back again and would definitely recommend for solo travelers. The room was clean, comfortable and very modern. The hair dryer was also a nice surprise since it was more modern than most hotels tend to use. The staff was very friendly and helpful! I always looked forward to coming back to my room at the end of the night. ##### Diana Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Matthew Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brilliant staff, lovely breakfast, big bed and perfect pillows! ##### Matthew Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Cathleen Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel to stay at! My husband and I stayed here for 4 days. Enjoyed the staff, the rooms, the breakfast, the roof space view. ##### Cathleen Stayed 4 nights in Aug 2025 ### 8/10 Good #### Abdul Qahar Jan 13, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic experience as far as the property and its staff is concerned. Dropping one star only because the periphery has significant number of homeless people especially in the night which can at time feel unsafe. Very friendly and supportive staff overall! ##### Abdul Qahar Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Syamsul Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and nice amenities! ##### Syamsul Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Will Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super clean and cozy! Would def stay here again :) ##### Will Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Salmah Ahmed Negash Haile Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Welcoming and Friendly staff ! ##### Salmah Ahmed Negash Haile Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Simon Dec 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great view. 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