citizenM San Francisco Union Square

Central hotel with a restaurant connected to a rail/subway station in San Francisco

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Daily buffet breakfast (USD 22 per person)

Located in the heart of San Francisco, citizenM San Francisco Union Square offers a modern urban retreat. Enjoy meals at canteenM, a 24-hour gym, and a business center. The hotel provides free WiFi and multilingual staff, praised by guests for the convenient location.

Exceptional

Popular amenities

24/7 front desk
Free WiFi
Air conditioning

Room options

Check availability for these dates

Tonight

Oct 31 - Nov 1

Tomorrow

Nov 1 - Nov 2

All rooms

1 bed

Showing 1 of 1 room

Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Refrigerator

LED TV

Pillowtop bed

Premium bedding

Hair dryer

Hydromassage showerhead

Rainfall showerhead

151 sq ft
City view
Sleeps 2
1 King Bed

About the neighborhood

72 Ellis Street, San Francisco, CA, 94102

What's nearby

Union Square - 3 min walk - 0.2 miles
San Francisco Museum of Modern Art - 6 min walk - 0.4 miles
Moscone Convention Center - 10 min walk - 0.5 miles
Oracle Park - 3 min drive - 1.4 miles
Pier 39 - 4 min drive - 1.6 miles

Getting around

Market St & 4th St Stop - 2 min walk
San Francisco Station - 19 min walk
San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

‪Burger King - ‬1 min walk
‪Starbucks - ‬2 min walk
‪King of Thai Noodle House - ‬2 min walk
‪Caffé Central - ‬2 min walk
‪John's Grill - ‬1 min walk

About this property

citizenM San Francisco Union Square

Upscale hotel near Moscone Convention Center

Near Union Square and San Francisco Museum of Modern Art, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.

Other perks include:

Buffet breakfast (surcharge), express check-out, and express check-in
Coffee/tea in the lobby, smoke-free premises, and a front-desk safe
A 24-hour front desk, a water dispenser, and multilingual staff
Guest reviews speak highly of the breakfast, helpful staff, and location

Room features

All 195 rooms include comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.

Other conveniences in all rooms include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with hydromassage showers and eco-friendly toiletries
LED TVs with cable channels
Wardrobes/closets, refrigerators, and heating

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$199 nightly

Nov 27 - Nov 28

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

No onsite parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

canteenM

Things to do

24-hour gym
TV in common areas

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Safe at front desk
Water dispenser

Guest services

Housekeeping (on request)
Multilingual staff

Business services

24-hour business center
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (42 inch wide door)
Lever door handles
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (31 inches high)
Wheelchair-accessible restaurant

More

1 building
9 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Built in 2021
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoking not allowed

Room amenities

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

iPad
iPod dock
LED TV with cable channels

Food and drink

Refrigerator

More

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately USD 22 per person
Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses wind energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM San Francisco Union Square Hotel

citizenM San Francisco Union Square San Francisco

citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is citizenM San Francisco Union Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM San Francisco Union Square?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on Nov 23, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM San Francisco Union Square?

This hotel doesn't offer parking.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM San Francisco Union Square?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM San Francisco Union Square located?

Located in Union Square, this hotel is within a 5-minute walk of Westfield San Francisco Centre and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 15 minutes. Market St & 4th St Stop and Powell St & O'Farrell St Stop are within a 2-minute walk.

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citizenM San Francisco Union Square Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities

10/10 Excellent

Jeffrey

Oct 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay all the way around! Will definitely stay here again!

Stayed 2 nights in Oct 2025

10/10 Excellent

Keaton

Oct 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, great location

Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew Ryan

Sep 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

Oct 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

CitizenM is the best place to stay in the world

Stayed 2 nights in Oct 2025

10/10 Excellent

Syamsul

Aug 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and nice amenities!

Stayed 3 nights in Aug 2025

10/10 Excellent

Kirstin

Aug 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place!

Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Oct 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was exceptional

Stayed 1 night in Oct 2025

10/10 Excellent

Mackenzie

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay here! The rooms don’t feel as small as they actually are and are quite cozy.

Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Jul 16, 2025

Liked: Cleanliness

Trendy, great location, wonderful staff!

Stayed 1 night in Jul 2025

10/10 Excellent

Valeria

Oct 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just amazing!!!

Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was amazing, cool, trendy rooms, perfect for 2 of us, staff were fantastic & the location was perfect for everything we wanted to do

Stayed 4 nights in Jul 2025

10/10 Excellent

Justin Jerald

Jul 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean room & great location.

Stayed 2 nights in Jul 2025

10/10 Excellent

Daren

May 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful hotel!

Stayed 3 nights in May 2025

10/10 Excellent

Richard

Jul 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice hotel. Great rooms and really well placed for site seeing in San Francisco.

Stayed 3 nights in Jul 2025

10/10 Excellent

Curtis

Jun 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent location and affordable. Very nice hotel.

Stayed 5 nights in May 2025

10/10 Excellent

brandon marc

Aug 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property, felt like a japanese mini boutique hotel. Great staff and very hip. Accommodated us well and let us hold our luggage there afterwards til our flight home

Stayed 2 nights in Aug 2025

10/10 Excellent

ABIGAIL

Jun 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our stay at CitizenM. The vibe, aesthetic, the staff and breakfast buffet were all great!

Stayed 3 nights in Jun 2025

8/10 Good

Brian

Oct 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at this hotel was lovely and welcoming. The room was clean and of good size for two people for a few nights. The hotel is a 10 min walk from Union Square, 3 min walk from transport. The only negative was having the sink in the bedroom.

Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Aug 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small but well equipped rooms. Good breakfast.

Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Apr 14, 2025

Liked: Amenities

Was a nice stay

Stayed 3 nights in Apr 2025

10/10 Excellent

Sonia

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel! It was my first time in SF and the location was perfect to getting to all the main sites. Staff at hotel was very kind and accommodating. Highly recommend.

Stayed 3 nights in Jul 2025

10/10 Excellent

Umar

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable stay. I really appreciated the innovation with tying all of the room's control's to the iPad. Would highly recommend this hotel and would re-book if I pass through again.

Stayed 5 nights in Jul 2025

10/10 Excellent

Sze Wing

Jun 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean, simple, had everything that we needed for a great price!

Stayed 3 nights in Jun 2025

10/10 Excellent

Colin

Aug 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Had an excellent stay. Rooms are small but that is to be expected in downtown. The only issue I had was the mattress was VERY hard and firm.

Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda Robin

Jul 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel was amazing! The staff were always helpful and gave great suggestions on where to eat and what to see! The bed was comfy and the room was very modern and exactly what you need if you don’t plan on being in the room beyond sleeping and bathing! I will definitely be staying at CitizenM properties in future travels!

Stayed 3 nights in Jul 2025