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Four Seasons Hotel Madrid

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Luxury
5.0 star property
9.8

Exceptional

Urban sanctuary in Madrid

A soaring lobby with elegant marble accents welcomes you to this chic property. The central location puts Madrid's attractions within a 10-minute walk, while concierge arranges cars and provides restaurant recommendations via text. Guests can enjoy the full-service spa, indoor pool, and excellent gym.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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About this property

Four Seasons Hotel Madrid

  • Luxury hotel near Puerta del Sol
  • A short walk from Gran Via and Plaza Mayor, Four Seasons Hotel Madrid provides a terrace, a shopping mall on site, and a hair salon. Treat yourself to a massage, a facial, or a manicure/pedicure at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
    • A banquet hall, tour/ticket assistance, and a porter/bellhop
    • Massage treatment rooms, a reception hall, and smoke-free premises
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 200 rooms feature comforts such as iPads and air conditioning, in addition to perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Separate tubs/showers, free toiletries, and hair dryers
    • 65-inch Smart TVs with satellite channels
    • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in the Ecostars and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Four Seasons Hotel Madrid is listed in the 2021 Condé Nast Traveler Hot List.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 47 to 58 for adults, and EUR 47 to 58 for children
  • Airport shuttle fee: EUR 300 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: EUR 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Four Seasons Hotel Madrid have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Four Seasons Hotel Madrid?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Madrid on Jun 16, 2026 start from $1,330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Madrid pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 250 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Four Seasons Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Seasons Hotel Madrid?

Check-out is at noon.

Does Four Seasons Hotel Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 300 per vehicle applies.

Where is Four Seasons Hotel Madrid located?

Located in Madrid Centro, this luxury hotel is within a 5-minute walk of Puerta del Sol and Gran Via. Plaza Mayor and National Prado Museum are also within 10 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 314 out of 340 reviews
Rating 8 - Good. 15 out of 340 reviews
Rating 6 - Okay. 5 out of 340 reviews
Rating 4 - Poor. 2 out of 340 reviews
Rating 2 - Terrible. 4 out of 340 reviews

Reviews

Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing very close to everything
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay with amazing staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great,service and staff was amazing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Marc G.

Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent! Very helpful staff, great lobby ambiance, food and drinks.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very polite and attentive. I experienced some housekeeping issues during the first few days, but they were promptly resolved. The spa closes a bit too early, and unfortunately there is limited availability with the massage therapists.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, great location.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and helpful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Charmaine

Liked: Amenities, property conditions & facilities
Amazing staff who are very helpful and quick to help in anything.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Hessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Rooftop with excellent dining and cocktails We want to express our gratitude to Orlando our wonderful waitress at Rooftop bar
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

The hotel lobby, pool, and room bathrooms were beautifully designed. The room was very comfortable, quiet, and conveniently located within a 10-minute walk of major attractions.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Froylan

Liked: Cleanliness, amenities, property conditions & facilities
Hands down the best hotel in Madrid. Service was fantastic and rooms were stunning. Look forward to coming back here!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! The location is great and the restaurant is awesome.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service. Highly recommended
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

absolutellly perfect

the hotel is amazing the location is easy to all places in madrid the staff is the hotel are careful, pleasent anda helpful in all your needs
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities
Ideal hotel and location. Newly renovated rooms and absolutely awesome!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Hanen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The BEST! As always! Thank you!

The best service!! Thank you!!! Will be Back for sure!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, congenial, well-trained staff.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service. Impeccable cleanliness and responsiveness. They remember things about your trip when they greet you that I’m amazed by. Relatively new property so has all the new tech you need to make your trip great including all the plugs and adapters you need in the room. Fantastic lighting in the room
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, especially housekeeping. They wound our charging cords for example. Excellent lighting in the rooms. The tech in the rooms is really modern meaning: plenty of charging ports and adapters.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our favorite part of the trip, service was good and we felt well rested. Our room was clean and spacious.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Mehrnoush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is incredible, the location, impeccable service, courteous and kind staff every single one of them, food is out of this world, quiet and the list can go on. The best place to stay in Madrid.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Shavila

Love Four Seasons location. Everything is in walking instance for travelers
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with every amenity imaginable. Rooms are modern and comfortable and the service is on another level.
Stayed 2 nights in Oct 2024