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Metropolitan at The 9, Autograph Collection

4.0 star property
Downtown Cleveland's boutique hotel experience combines attentive service with exceptional amenities including rooftop views and fine dining options

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Metropolitan at The 9, Autograph Collection provides an upscale retreat in downtown Cleveland. Travelers can take in city views from the rooftop garden, savor American cuisine at Ledgers restaurant, and appreciate convenient touches like dry cleaning services and valet parking.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 40.00 for adults, and USD 8.00 to 40.00 for children
  • Covered valet parking fee: USD 57.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Metropolitan at The 9, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much does it cost to stay at Metropolitan at The 9, Autograph Collection?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Metropolitan at The 9, Autograph Collection on Jun 22, 2026 start from $215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 57.00 per night.

What time is check-in at Metropolitan at The 9, Autograph Collection?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at Metropolitan at The 9, Autograph Collection?

Check-out is at noon.

Where is Metropolitan at The 9, Autograph Collection located?

Located in Downtown Cleveland, this boutique hotel is within a 5-minute walk of Progressive Field and Rocket Arena. JACK Cleveland Casino and Rock and Roll Hall of Fame are also within 1 mi (2 km). Tower City-Public Square Station is 11 minutes by foot and East 34th-Campus Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 699 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

Reviews

Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stays. Perfect for Guardians games
Stayed 1 night in May 2026
Verified

10/10 Excellent

Helina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel very classy and very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

melony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the Metropolitan swveral times. The staff is always very friendly and accommodating. Rooms are very nice and clean. I have never had the breakfast, but the reataurant has very good food, and LOVE the Vault! Great atmosphere and the drinks are always very, very good!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was accommodating, room was amazing and romantic!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities
Very clean room and very friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Zach

Liked: Cleanliness, staff & service, amenities
Staff was very nice, room was very clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the shower was a highlight. So cool! Staff was very friendly! Definitely the best hotel experience ive ever had!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Gorgeous hotel, wonderful rooms, delicious cocktails, and the friendliest staff. Always a wonderful experience here.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative is that if you plan on using the gym, there is no connectivity at gym level, not even in house wi-fi. If you can’t workout without tunes app you’re out of luck. They have above average equipment selection, but previous guests did not know how to re-rack equipment. Do not expect order and don’t blame staff, some guests think their mommy works there. Beside that, staff was courteous and helpful.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Christi

Liked: Cleanliness, property conditions & facilities
The staff are all very friendly and helpful! The room was clean and as stated.
Dinner from Centro.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, fabulous bars and restaurants, particularly The Vault and bartender Kat.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Vakeeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanisha was so helpful. The whole front desk staff was excellent. I almost thought I was at a resort. Thank you
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Great property & great area! Tons of dining options & activities in the area. Hotel is beautiful & staff was AMAZING!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Staff was terrific. Room was clean Walkable to Casino restaurants etc The Ledge Bar in the 9” was fun the drinks were Delicious
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Brenda

Liked: Property conditions & facilities
We stayed one night and tried three of the restaurant/Bars. Front desk staff and valet were super nice. Cleanliness of bathroom in our room was below average, notified the desk and they said they would take care of it, did not happen. More than half of employees we came in contact with were efficient but not friendly. Sooo many awesome places to stay in Cleveland we would probably choose a different one next time.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Very Clean and Unlimited amenities!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully stocked bar and hotel was definitely pet friendly. Room was clean for the most part with the exception of one night where the room wasn't cleaned that day. But overall we loved our stay and would definitely return in the future.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love it here. It’s fun, it’s sexy, it’s in proximity of everything..Staff are amazing and polite.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, excellent amenities. we had a wonderful time
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality! Staff, property, service, all excellent!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lisa

Liked: Amenities, property conditions & facilities
Could be less dusty but otherwise it is a good place to stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean, front desk staff was wonderful and accommodating!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Adel Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome staff.
Stayed 3 nights in Nov 2024