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Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

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Luxury
VIP Access
4.5 star property
9.0

Wonderful

Luxury all-inclusive property near Quinta Avenida

Located close to Playa del Carmen Main Beach and Mamitas Beach, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive provides 3 poolside bars, a swim-up bar, and concerts and live shows. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body treatment, a Swedish massage, and a body wrap at Innan, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Yoga classes and fitness classes are offered at the gym; Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive also has a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.

Popular amenities

  • Parking included
  • Free WiFi

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About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

  • Luxury all-inclusive property near Quinta Avenida
  • Located close to Playa del Carmen Main Beach and Mamitas Beach, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive provides 3 poolside bars, a swim-up bar, and concerts and live shows. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body treatment, a Swedish massage, and a body wrap at Innan, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Yoga classes and fitness classes are offered at the gym; Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive also has a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • Other perks include:
    • 3 outdoor pools along with cabanas, sun loungers, and pool umbrellas
    • Free self parking and valet parking
    • An outdoor tennis court, a front-desk safe, and outdoor furniture
    • Bicycle parking, a 24-hour front desk, and wedding services
    • Guest reviews say great things about the beach locale, pool, and helpful staff
  • Room features
  • All 524 rooms boast comforts such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and designer toiletries
    • 55-inch LED TVs with satellite channels
    • Balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Free rollaway/extra beds

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive on Jun 1, 2026 start from $311, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront property is in the city center, just steps from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1603 out of 2294 reviews
Rating 8 - Good. 384 out of 2294 reviews
Rating 6 - Okay. 162 out of 2294 reviews
Rating 4 - Poor. 80 out of 2294 reviews
Rating 2 - Terrible. 65 out of 2294 reviews

Reviews

Verified

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay , perfect location
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Desma Charlemagne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean grounds, clean room, friendly staff and a very enjoyable stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Harlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vivd property was perfect. The staff was amazing, the property was clean, there was a lot to do and the food was great.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property with great food.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, drink, food, pool, rooms all amazing!!!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional staff
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Staff very friendly and helpful.
Stayed 5 nights in May 2026
Verified

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very nice staff
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to everything and very friendly staff 10/10!!!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Stephen Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was amazing and friendly! The resort is beautiful and very clean.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and staff was wonderful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property very clean staff were amazing. Would go again
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Valerie E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice at the hotel and the service was excellent
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort! The grounds are gorgeous and very well kept. The entire staff was great and very attentive. The pools were fun, bars were all very good and we enjoyed all the restaurants. With a group of 10 we were pleasantly surprised at how easy it was to get reservations. The entertainment was better than the last 3 resorts we’ve been to. We had a wonderful time and will return in the future!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was enjoyable!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice, staff was super friendly. If you wanted to relax you could and if u want to party you can.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jose Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
This was such a sweet and relaxing place to stay at. I stayed for 4 nights and the staff is super helpful and really nice! I would come here again. Everything is walking distance.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Patrick Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and the staff where excellent always went out of their way for you.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Scott

The resort was excellent! Mario at Spice breakfast was the best. He was very attentive and always glad to help!😀
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Osvaldo A

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great and everyone was friendly
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Jayda

Liked: Cleanliness, property conditions & facilities
The staff was very nice, especially Marissa from the Aroma cafe. However I stayed for 6 nights and it was not enjoyable while I was there, food was not good. Also, didn’t like how some of the staff singled us out trying to get us out of the hotel most days and do excursions when all we wanted to do is relax.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Nicholas Paul

Liked: Cleanliness
Pool’s were great…Spa was also great All in all it was a great experience
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every day had so many activities, so different and fun
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing, best food I’ve had at a resort. The service was top notch!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well kept, food was really good for an all inclusive.
Stayed 5 nights in Feb 2026