Best Western Smoky Mountain Inn

Property class: 2.5

Choose dates to view prices

Consider a stay at Best Western Smoky Mountain Inn and take advantage of free continental breakfast, a gym, and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a bathroom with a mirror and sink.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A bathroom with a shower, toilet, sink, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

A hotel room with two beds, a desk, a television, and a minibar.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Waynesville is home to Best Western Smoky Mountain Inn. Shelton House and Colonial Theater are local landmarks, and some of the area's activities can be experienced at Cataloochee Ski Area and Lake Junaluska Golf Course. Barber Orchard Fruitstand and Waynesville Recreation Center are also worth visiting. Visit our Waynesville travel guide
Map
130 Shiloh Trl, Waynesville, NC, 28786

What's nearby

  • A sign reading "Richland Balsam Overlook" with an elevation of 6053.
    Blue Ridge Parkway Balsam Entrance
    6 min drive - 5.8 miles
  • Hazelwood Soap Company
    2 min drive - 1.5 miles
  • Folkmoot Friendship Center
    2 min drive - 1.3 miles
  • LoneBackpacker Gallery of World Photography
    4 min drive - 2.9 miles
  • Barber Orchard Fruitstand
    4 min drive - 3.5 miles

Getting around

  • Asheville Regional Airport (AVL)
    44 min drive

Restaurants

  • Blue Ridge Beer Hub
    5 min drive
  • Taco Bell
    15 min walk
  • Bogart's Restaurant and Tavern
    4 min drive
  • Papas & Beer
    2 min drive
  • Bocelli's Italian Eatery
    5 min drive

About this property

Best Western Smoky Mountain Inn

  • Property highlights
  • You can look forward to free continental breakfast, a gym, and a 24-hour business center at Best Western Smoky Mountain Inn. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self parking
    • A 24-hour front desk, a front-desk safe, and a vending machine
    • Smoke-free premises and luggage storage
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with bathtubs and free toiletries
    • Flat-screen TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

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Frequently asked questions

Does Best Western Smoky Mountain Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Smoky Mountain Inn?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Best Western Smoky Mountain Inn on Nov 3, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Smoky Mountain Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Smoky Mountain Inn?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Smoky Mountain Inn?

Check-out is at 11 AM.

Where is Best Western Smoky Mountain Inn located?

Situated in Waynesville, this hotel is within 3 mi (5 km) of Folkmoot Friendship Center, Hazelwood Soap Company, and Shelton House. Museum of North Carolina Handicrafts is 2.9 mi (4.7 km) away.

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Reviews

Best Western Smoky Mountain Inn Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 598 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and setting
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, and clean room.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, for older faculty it is very well maintained and clean.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, staff were incredibly nice, clean rooms, there are currently containers all over the property making it hard to park if you have a large vehicle but it was fine for a single night stay. Would stay there again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff was wonderful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Breakfast area needs to be bigger and linens need to be softer. Property was well kept and the employees were very friendly and helpful.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bit old, but the room was clean and comfortable, the breakfast offered a nice variety in a small space, and the staff was always cheerful and helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms clean very nice staff easy parking breakfast was good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there will visiting everyone is very nice. The location is convenient to everything and very quiet.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean room,we appreciate that a lot!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Friendly and knowledgeable staff. Not much to chose from on the breakfast choices.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick overnight stay, however, all the staff was polite and helpfiull. I would definitely stay there again when coming thru
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always kind and helpful and the rooms are super clean and they have comfy beds.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick overnight stay for us but the staff was friendly, the room was clean and quiet and the coffee was good. All we needed for a quick turn around.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean room it’s so nice, staff was on but great place to stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This is my go to hotel when in the area, clean comfortable quiet plenty of parking
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly staff. Will stay again!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and well-maintained. Rooms were organized properly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super friendly staff and comfortable bed
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean comfortable room.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and near everything.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room, so quiet.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
I good place to lay your head. Not much impressive about the property except the view of the mountains and it was clean. Nothing special about the breakfast, but enough to have something to eat before heading out. For people traveling through, it’s quiet and clean and worth the stay. For those wanting something special for a couple days on vacation, I would look elsewhere.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Decent and good location.
Stayed 1 night in Nov 2025