MGM Grand Hotel & Casino

4.0 star property
Visitors try their luck at the casino, pamper themselves with spa treatments, and explore a wealth of dining options at this entertainment-focused hotel

Choose dates to view prices

Located near Dolby Live and MGM Grand Casino, the MGM Grand Hotel & Casino delivers entertainment through its casino, on-site shopping, and 18 restaurants. Guests relax at the spa or enjoy four outdoor pools complete with cabanas and sun loungers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 21 of 21 rooms

MGM Executive Two Queen Suite

7.8 out of 10
Good
(63 reviews)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Restore MGM Two Queen

8.4 out of 10
Very good
(78 reviews)
  • 446 sq ft
  • Sleeps 4
  • 2 Queen Beds

MGM King

8.2 out of 10
Very good
(977 reviews)
  • 446 sq ft
  • Sleeps 3
  • 1 King Bed

MGM Two Queen

8.2 out of 10
Very good
(1391 reviews)
  • 446 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio King

7.8 out of 10
Good
(1150 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Tower Spa Suite

8.0 out of 10
Very good
(33 reviews)
  • 694 sq ft
  • Sleeps 4
  • 1 King Bed

Restore MGM King

8.6 out of 10
Excellent
(98 reviews)
  • 446 sq ft
  • Sleeps 3
  • 1 King Bed

Restore MGM Patio Suite

  • 1300 sq ft
  • Sleeps 2
  • 1 King Bed

MGM Executive King Suite

8.4 out of 10
Very good
(18 reviews)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Restore MGM Executive King Suite

  • 675 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Restore MGM Executive Two Queen Suite

  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

MGM Accessible King

  • 446 sq ft
  • Sleeps 3
  • 1 King Bed

MGM Marquee Two Bedroom Suite

  • 1496 sq ft
  • Sleeps 4
  • 2 King Beds

MGM Executive King Suite Accessible with Roll-In Shower

  • 672 sq ft
  • Sleeps 3
  • 1 King Bed

MGM Accessible Two Queen

  • 446 sq ft
  • Sleeps 4
  • 2 Queen Beds

MGM Accessible Two Queen Roll-In Shower

  • 446 sq ft
  • Sleeps 4
  • 2 Queen Beds

MGM One Bedroom Suite

7.8 out of 10
Good
(8 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Skylofts One Bedroom Loft

  • 1400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Skylofts Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 3000 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

MGM Emerald One Bedroom Suite

  • 1338 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

MGM Emerald Two Bedroom King Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1784 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

In the entertainment district and near a metro station, MGM Grand Hotel & Casino is in an area with good airport proximity and shopping. Dolby Live and MGM Grand Casino are cultural highlights and Shark Reef at Mandalay Bay is a popular area attraction. Looking to enjoy an event or a game? See what's going on at T-Mobile Arena, or consider Michelob Ultra Arena for a night out. Spend some time exploring the area's activities, including golfing. Guests appreciate the resort's location for the sightseeing. Visit our Las Vegas travel guide
View more Resorts in Las Vegas
Map
3799 Las Vegas Blvd S, Las Vegas, NV, 89109

What's nearby

  • MGM Grand Casino
    MGM Grand Casino
    2 min walk - 0.1 miles
  • LasVegas_TMobileArena_553248622006901823_05
    T-Mobile Arena
    13 min walk - 0.7 miles
  • Las Vegas, USA - 22 June 2014: Aerial view of Las Vegas skyline at dusk, Las Vegas, Nevada, United States.
    Fountains of Bellagio
    15 min walk - 0.8 miles
  • MGM Grand Garden Arena
    7 min walk - 0.4 miles
  • Dolby Live
    10 min walk - 0.6 miles

Getting around

  • MGM Grand Monorail Station
    1 min walk
  • Las Vegas International Airport Station
    11 min drive
  • Harry Reid Intl. Airport (LAS)
    8 min drive

Restaurants

  • TAP Sports Bar
    7 min walk
  • MGM Grand Food Court
  • Lobby Bar
    5 min walk
  • Wolfgang Puck Bar & Grill
    5 min walk
  • Losers Bar
    5 min walk

About this property

MGM Grand Hotel & Casino

Upscale resort near MGM Grand Casino
Located close to MGM Grand Garden Arena and Dolby Live, MGM Grand Hotel & Casino provides a casino, shopping on site, and 2 coffee shops/cafes. For those looking to try their luck, this resort boasts a sportsbook, a casino VIP room, and 2500 slot machines. Indulge in a massage, a facial, and aromatherapy at the onsite spa. At the 17 on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Guests can also expect to find a hair salon, dry cleaning/laundry services and 9 bars.
Additional perks include:
  • A seasonal outdoor pool along with a lazy river, cabanas, and sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, multilingual staff, and luggage storage
  • A 24-hour front desk, a banquet hall, and concierge services
  • Guest reviews speak highly of the pool, helpful staff, and proximity to shopping
Room features
All 4759 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean, quiet rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 19 to 35 for adults and USD 13 to 20 for children
  • 17 restaurants
  • 2 coffee shops/cafes
  • 9 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Craftsteak
  • Crush
  • Emerils
  • Morimoto
  • Wolfgang Puck Bar/Grill

Things to do

  • 2,500 slot machines
  • 200 gaming tables
  • 3 hot tubs
  • Casino (170,000 square feet of space)
  • Full-service spa
  • Golf driving range
  • Gym
  • Lazy river
  • Outdoor pool
  • Shopping
  • Sportsbook
  • Steam room

Family friendly

  • In-room crib
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Conference center

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day
  • Resort fee: USD 56.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 to 35 for adults, and USD 13 to 20 for children
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

The seasonal pool will be open from March to October
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does MGM Grand Hotel & Casino have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at MGM Grand Hotel & Casino?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at MGM Grand Hotel & Casino on May 21, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MGM Grand Hotel & Casino pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 20.00 per day. Valet parking is available for USD 40.00 per day.

What time is check-in at MGM Grand Hotel & Casino?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at MGM Grand Hotel & Casino?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is MGM Grand Hotel & Casino located?

Situated near the airport, this spa resort is within a 10-minute walk of MGM Grand Casino and MGM Grand Garden Arena. Dolby Live and T-Mobile Arena are also within 1 mi (2 km). MGM Grand Monorail Station is only a 2-minute walk and Ballys and Paris Las Vegas Monorail Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MGM Grand Hotel & Casino Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 11219 out of 21250 reviews
Rating 8 - Good. 4379 out of 21250 reviews
Rating 6 - Okay. 2780 out of 21250 reviews
Rating 4 - Poor. 1398 out of 21250 reviews
Rating 2 - Terrible. 1474 out of 21250 reviews

Reviews

Verified

10/10 Excellent

Arlyn

Liked: Cleanliness, property conditions & facilities
Loved how quiet the place was, and the bed was super comfortable.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness
I loved everything clean the food was great good hospitality
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. The hotel was clean, comfortable, and in a convenient location. Staff was friendly and made everything easy from check-in to check-out. The room had everything I needed, and the bed was super comfortable. I’d definitely stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here. Awesome pool. Staff was very helpful.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful. Staff very helpful, Casino kept very clean.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfastvmenu was
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Victoria Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice and clean. Housekeeping was amazing
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Garvish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean pools
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Yorka Arlovia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything staff/ food different restaurants and shopping so easy to walk a lot parking ($25 a day) … love the staff and every day cleaning …
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good value when compared to some of the surrounding properties. Don’t know the age but it felt refreshed and clean. Convenient to Top Golf and other area amenities. We would stay here again in the future.
Stayed 1 night in Apr 2026
Verified

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Good place as far as dining options and location but the prices over shadow everything to the fact I mostly went outside the resort to get what I needed
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MGM is a great place me and my family had a great time. Only thing I would say is the bar that's in your room do not touch it because if you lift it up and you do not use it you will get charged
Stayed 6 nights in Apr 2026
Verified

6/10 Okay

Brooke

Liked: Cleanliness, staff & service, amenities
Too smokey in the lobby and first level. Lobby has a good Starbucks and other food shops. Pool was too far away with limited hours.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Patrick J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great. Sports and Race book was Fantastic. My only recommendation; They could use more of the 8 person mechanical horse racing games. It was hard to get a seat
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and so was room. Room and bathroom good size, we had two queens. Casino has good games at a decent price. Food everywhere is expensive. Skip stores inside resort and go to ABC store. Couldn’t really enjoy pool as it was too chilly. Be aware this is not centrally located but there is a monorail for a price.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the restore room which was wonderful as the smoke in the casino is always somwthing I don’t like but the air cleaner and extras in the room were great. Huge suite, everything you need. Be aware. No coffee machine ao head down to Starbucks if you need in the lobby. Pool complex was great. Noce big towels available and serving staff at your chair. Prices are ,well, resort prices for the drinks Stayed at a few other properties in Vegas and this is by Carle the cleanest, all elevators working and fairly fast. Lots of dining options in the hotel itself.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the cost of the $56.00 per night resort fee.. Used pool once. To get a fridge $35.00 per night. Rip Off. Too smoky in casino n smell of weed in hallways n casino. . Maid forgot to clean room twice in 7 days. All staff in hotel n casino were very friendly n helpful.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and cleaning staff were very friendly and attentive. Front desk staff were also really helpful during the check-in process. We also appreciated that the elevators were broken up by floors since it made getting to our room much faster… even when the elevators were really busy. We really enjoyed the pool area but it was very crowded so you have to get there early if you want a chair. On the down side, the beds were horribly hard and uncomfortable. For the price paid for these rooms I expected better beds and more amenities. We would have appreciated a coffee maker. Some rooms don’t even offer a small refrigerator, but fortunately ours did. Overall, the hotel was very good. I felt like prices at the hotel were overinflated for just about everything but I think that’s true everywhere in Las Vegas, not just the MGM Grand.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at MGM Grand was absolutely fantastic from start to finish. The check-in process was smooth and efficient, and the staff made me feel welcomed right away with their professionalism and friendliness. The room was spacious, clean, and well-maintained, with a comfortable bed and a great view of the Las Vegas Strip. Housekeeping did an excellent job each day, ensuring everything stayed fresh and organized throughout my stay. One of the highlights was the variety of amenities. From the incredible pool complex to the wide range of dining options and entertainment, there was always something to do without even leaving the property. The casino floor had a great atmosphere, and everything felt lively yet well-managed. A standout experience was seeing David Copperfield Show—it was truly unforgettable. The illusions were mind-blowing, and the storytelling added a personal, emotional touch that made the performance even more engaging. It’s definitely a must-see while staying at MGM Grand. The location is also a major plus, right on the Strip, making it easy to explore nearby attractions while still enjoying everything the hotel has to offer. Overall, I had a wonderful experience and would highly recommend the MGM Grand to anyone visiting Las Vegas. I’ll definitely be staying here again on my next trip!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

T Royal Adair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose The MGM Grand because I liked the way the pool looked in the photos, and the rooms seemed fine. The overall reviews were good as well. I was not disappointed in either. There are actually 4 pools, a big hot tub and a lazy river, but two of the pools were closed during our stay, probably because it was not terribly busy there yet. The hotel is massive, sprawling out in every direction, so the walk to anywhere in the hotel is exercise! One thing that has been frustrating in other hotels are the elevators, but at The MGM Grand, we never had to wait more than a minute for an elevator to arrive. It was also nice that the monorail was so convenient. The most we had to wait for a monorail to arrive was about 6 minutes, and its way cheaper than taxis or Ubers! We did not eat much at the hotel, but the one dinner we had there was in the Chinese restaurant and it was both expensive and not very good. I also wish there were other options for coffee, Starbucks being the only option (come on MGM, you can do better than Starbucks!). I was surprised that there were no coffee makers in the rooms, so there was no choice but to seek coffee elsewhere in the morning. The staff was always respectful and friendly, which really made us feel welcome. If we return to Las Vegas in the future, I would definitely consider returning to The MGM Grand for my stay.
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Ileana Ela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This casino should’ve been put out to rest like the rest of them in Vegas I mean the only extravagance that they have walking into this 1980 lobby is the big gold lion but with that being said, let’s see if you like being nickel and dime the minute, your feet hit the ground they charge $25 for parking , but you can’t go in and out $50 resort fee nightly I did not get the room I was promised on Expedia and I paid extra for they said they don’t guarantee rooms from a third-party booking nice to know now the room has been remodeled recently. It bed was comfortable sheets were good. But now they have a new trick up their sleeve to steal a couple more dollars from you. They have a mini bar that’s full and a few items on top that if you hold onto them for more than 30 seconds, it builds your credit card so there romance kit on top of the mini bar fridge that we thought that somebody left behind didn’t realize it was for sale did not open it put it back but still was charged $65 fee so then I had to waste my time to call back to the front desk dispute the charge with the lady, had talked to her for 10 minutes after being on hold, now the housekeeper has to make a inventory list, and then in 3 to 4 days I will see a credit back on my credit card for the $65 so wasted 10 minutes of my time 10 minutes of the ladies time that answer the phone and 10 more minutes of the housekeeper time that has to clean rooms so a total of 30 minutes to dispute a fake charge that could’ve been avoided.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jasmin

Great stay
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in May 2026