Title: Eichardt's Private Hotel Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eichardt's Private Hotel Queenstown's perfect balance of thrills and culinary delights awaits at this central retreat where adventure activities and local flavors come together ## Photo gallery for Eichardt's Private Hotel ![The Penthouse | Lake view - Eichardt's Private Hotel (Queenstown)](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/7a297168.jpg?impolicy=resizecrop&rw=598&ra=fit) ![The Penthouse | Terrace/patio - Eichardt's Private Hotel (Queenstown)](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/a155e86e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Earl St by Eichardt's | Living area | 43-inch flat-screen TV with cable channels, DVD player, iPod dock - Eichardt's Private Hotel (Queenstown)](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/113ffe40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Residence by Eichardt's | Mountain view - Eichardt's Private Hotel (Queenstown)](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/0e3be39a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Eichardt's Private Hotel (Queenstown)](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/f277c159.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Queenstown City Centre, Eichardt's Private Hotel offers luxury comforts and adventure. Enjoy Swedish massages, take the ski shuttle to nearby slopes, or savor local cuisine at Eichardt's Bar for lunch and dinner. The hotel provides free in-room WiFi and valet parking. ## Reviews 9.4 Exceptional ## Popular amenities - Breakfast included - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=6457943&PinnedHotelID=6457943&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=6457943&PinnedHotelID=6457943&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=6457943&PinnedHotelID=6457943&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=6457943&PinnedHotelID=6457943&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6457943&PinnedHotelID=6457943&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6457943&PinnedHotelID=6457943&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=6457943&PinnedHotelID=6457943&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=6457943&PinnedHotelID=6457943&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Heritage Suite ![Heritage Suite | Premium bedding, pillowtop beds, free minibar items, desk](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/9e123168.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Suite 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Fireplace Air conditioning Heating Club Lounge Free cribs/infant beds Minibar (some free items) Flat-screen TV - Mountain view - 747 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ### View all photos for Lake View Suite ![Lake View Suite | Premium bedding, pillowtop beds, free minibar items, desk](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/dca1d099.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Suite 10.0 Exceptional 1 review ### Highlights Fireplace Air conditioning Heating Club Lounge Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding - Lake view - 753 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ### View all photos for The Residence by Eichardt's ![The Residence by Eichardt's | Mountain view](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/0e3be39a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Residence by Eichardt's ### Highlights Balcony or patio Separate dining area Fireplace Air conditioning Heating Club Lounge Free cribs/infant beds Kitchen - Lake view - 1722 sq ft - 3 bedrooms - Sleeps 6 - 3 King Beds ### View all photos for The Penthouse ![The Penthouse | Terrace/patio](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/a155e86e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Penthouse ### Highlights Balcony or patio Fireplace Private outdoor hot tub Air conditioning Heating Club Lounge Free cribs/infant beds Kitchen - Lake view - 2598 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for The Gold Vault Suite ![The Gold Vault Suite | Premium bedding, pillowtop beds, free minibar items, desk](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/763c939e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Gold Vault Suite ### Highlights Air conditioning Heating Club Lounge Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 645 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Earl St by Eichardt's ![Earl St by Eichardt's | Premium bedding, pillowtop beds, free minibar items, desk](https://images.trvl-media.com/lodging/7000000/6460000/6458000/6457943/c046b420.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Earl St by Eichardt's ### Highlights Balcony Fireplace Air conditioning Heating Club Lounge Free cribs/infant beds Kitchen Dishwasher - Lake view - 90 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42010000/42004700/42004669/031bafcf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Queenstown by IHG Queenstown City Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,000 reviews $167 nightly $192 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Queenstown-Hotels-Holiday-Inn-Express-Suites.h42004669.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=180018&destination=Queenstown&destType=MARKET&latLong=-45.031799,168.659088&searchId=0ea1e335-91b2-4643-8079-8accf8836f86&top_cur=USD) Ad ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/4000000/3220000/3218900/3218849/4a7df2e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swiss-Belsuites Pounamu Queenstown Queenstown - Washer - Dryer - Free WiFi - Outdoor Space 8.4 Very Good 1,494 reviews $216 nightly $249 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Queenstown-Hotels-Swiss-Belsuites-Pounamu-Queenstown.h3218849.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=180018&destination=Queenstown&destType=MARKET&latLong=-45.031799,168.659088&searchId=0ea1e335-91b2-4643-8079-8accf8836f86&top_cur=USD) Ad ![Bayview Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/72000000/71540000/71533000/71532915/cd2fe048.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Carlin Boutique Hotel Queenstown City Centre - Hot tub - Breakfast included - Spa - Parking included 9.6 Exceptional 32 reviews $1,349 nightly $1,551 total Mar 16 - Mar 17 Total with taxes and fees [](https://www.expedia.com/Queenstown-Hotels-The-Carlin-Boutique-Hotel.h71532915.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=180018&destination=Queenstown&destType=MARKET&latLong=-45.031799,168.659088&searchId=0ea1e335-91b2-4643-8079-8accf8836f86&top_cur=USD) Ad ![Villa, 3 Bedrooms | Private kitchen | Fridge, microwave, oven, stovetop](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/122000000/121410000/121400500/121400457/3c27b24e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swiss-Belvillas Coronet Peak Arthur's Point - Kitchen - Pet friendly - Parking included - Free WiFi 9.6 Exceptional 4 reviews $239 nightly $276 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Arthurs-Point-Hotels-Swiss-Belvillas-Coronet-Peak.h121400457.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=180018&destination=Queenstown&destType=MARKET&latLong=-45.031799,168.659088&searchId=0ea1e335-91b2-4643-8079-8accf8836f86&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueenstown-Hotels-Eichardts-Private-Hotel.h6457943.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lC3uXjDR%26affcid%3DUS.DIRECT.PHG.1101l373612.1100l68075%26ref_id%3D1100lC3uXjDR%26my_ad%3DAFF.US.DIRECT.PHG.1101l373612.1100l68075%26afflid%3D1100lC3uXjDR%26affdtl%3DPHG.1100lC3uXjDR.PZLbna81IM)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueenstown-Hotels-Eichardts-Private-Hotel.h6457943.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1100lC3uXjDR%26affcid%3DUS.DIRECT.PHG.1101l373612.1100l68075%26ref_id%3D1100lC3uXjDR%26my_ad%3DAFF.US.DIRECT.PHG.1101l373612.1100l68075%26afflid%3D1100lC3uXjDR%26affdtl%3DPHG.1100lC3uXjDR.PZLbna81IM) ## About the neighborhood Located in Queenstown City Centre, a neighborhood in Queenstown, Eichardt's Private Hotel is in the entertainment district and on a lake. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's attractions include Cookie Time and Underwater Observatory. CaddyShack City Mini Golf and Queenstown Gardens are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and sledding. [Visit our Queenstown travel guide](https://www.expedia.com/Queenstown.dx180018) [View more Lodges in Queenstown](https://www.expedia.com/Queenstown-Lodges.d180018-aaLodges.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-45.03292%2C168.66057&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UTCIEnol6CP1Wi6LJT4mjvWl5tA=) 2 Marine Parade, Queenstown, 9348 ### What's nearby - ![Queenstown Beach showing a pebble beach, kayaking or canoeing and bird life](https://images.trvl-media.com/place/6226404/4de209b5-8eee-452b-9b06-5c3c925b4b17.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queenstown Beach 1 min walk \- 0.1 miles - ![Landscape of Queenstown, New Zealand](https://images.trvl-media.com/place/553248621532608300/febababa-a228-4cc5-b1c7-c2b9b2c8b9af.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queenstown Mall 2 min walk \- 0.1 miles - ![TSS Earnslaw Steamship which includes a bay or harbor, picnicing and a sandy beach](https://images.trvl-media.com/place/502449/a0ff21e5-075f-489f-9414-d9d4db465831.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) TSS Earnslaw Steamship 3 min walk \- 0.2 miles - ![Skyline Gondola which includes a coastal town and a bay or harbor](https://images.trvl-media.com/place/502443/82b666ed-65dd-4e7f-9f62-ae9c46c2c37a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Skyline Queenstown 8 min walk \- 0.5 miles - Skycity Queenstown Casino 2 min walk \- 0.1 miles ### Getting around - Queenstown Intl. Airport (ZQN) 14 min drive ### Restaurants - Patagonia Chocolates 1 min walk - Botswana Butchery 3 min walk - Mrs. Ferg Beach Street 2 min walk - Erik's Fish and Chips 3 min walk - Eichardt's Private Hotel 1 min walk ## About this property ### Eichardt's Private Hotel Luxury lodge located in Queenstown City Centre You can look forward to free full breakfast, dry cleaning/laundry services, and a bar at Eichardt's Private Hotel. Skiers and snowboarders can spend time on the slopes at this lodge offering a ski shuttle and ski storage. Treat yourself to a Swedish massage or other spa services. The on-site local cuisine restaurant, Eichardts Bar, offers lunch and dinner. Enjoy the gym, as well as activities like boat tours. In addition to a business center, guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking and valet parking - Limo/town car service, an elevator, and concierge services - Wedding services, outdoor furniture, and massage treatment rooms Room features All guestrooms at Eichardt's Private Hotel include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars (stocked with some free items). Other conveniences in all rooms include: - Childcare services and free infant beds - Hypo-allergenic bedding and pillowtop mattresses - Rainfall showers, designer toiletries, and deep soaking tubs - 43-inch flat-screen TVs with cable channels and DVD players - Electric kettles, heating, and daily housekeeping ### Awards and affiliations The property is a member of the Small Luxury Hotels of the World. ## Similar properties ![Building design](https://images.trvl-media.com/lodging/1000000/990000/983600/983589/7ba2222c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamana Lakehouse Fernhill - Hot tub - Spa - Parking included - Free WiFi 9.2 Wonderful 583 reviews $238 nightly $274 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=983589&PinnedHotelID=983589&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/120000/110500/110468/6376c0fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Rees Hotel and Luxury Apartments Queenstown - 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The Grille ### Things to do - Boat tours - Gym - Helicopter/airplane tours - Private wine tours - Ski storage ### Family friendly - DVD player - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Living room ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting room ### Outdoors - On a lake - Outdoor furniture ### Spa - Couples treatment rooms - Deep-tissue massages - In-room massages - Sports massages - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (36 inch wide door) - Handrails in stairways (35 inches high) - Magnifying mirror - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance ### More - 2 floors - 3 buildings - Banquet hall - Built in 1876 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Free crib - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch flat-screen TV with cable channels - DVD player - iPod dock ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Free minibar (limited items) - Limited room service - Restaurant dining guides ### More - Air conditioning - Desk - Electrical adapters - Free local calls - Heating - Iron/ironing board on request - Living room ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The property charges 2.5 percent for credit card payments Front desk staff will greet guests on arrival at the property At check-in, guests must provide a record of full COVID-19 vaccination Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 550.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: NZD 260 per room (one-way) - Rollaway bed fee: NZD 550.0 per day - Credit card charges are subject to a surcharge of 2.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Eichardt's Eichardt's Hotel Eichardt's Private Eichardt's Private Hotel Eichardt's Private Hotel Queenstown Eichardt's Private Queenstown Eichardts Private Queenstown Eichardt's Private Hotel Lodge Eichardt's Private Hotel Queenstown Eichardt's Private Hotel Lodge Queenstown ## Frequently asked questions ### Is Eichardt's Private Hotel pet-friendly? ### How much does it cost to stay at Eichardt's Private Hotel? ### How much is parking? ### What time is check-in at Eichardt's Private Hotel? ### What time is check-out at Eichardt's Private Hotel? ### Does Eichardt's Private Hotel provide a shuttle to the airport? ### Where is Eichardt's Private Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Eichardt's Private Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.8 Cleanliness ### 10 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 61 8 - Good 9 6 - Okay 2 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### jitendra Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service and great staff ##### jitendra Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Mary Dec 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Waterfront and views were spectacular ##### Mary Stayed 1 night in Dec 2025 ### 10/10 Excellent #### weiping Nov 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location! ##### weiping Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Maria Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Outstanding service, gorgeous property, and heavenly room. Strongly recommend! ##### Maria Stayed 1 night in Jan 2026 ### 10/10 Excellent #### John Oct 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 1st class in every category. Friendly,young engaged staff. Just amazing all round. ![](https://a.travel-assets.com/ugc/hotel-reviews/4600861f-b0ff-4437-84c9-92d5a983184e-1760829526327.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rebecca Nov 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful Accommodations! ##### Rebecca Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Sandra Jul 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect - this is the place to stay! Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time. We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back! ![Shared Parlor ](https://a.travel-assets.com/ugc/hotel-reviews/EFE073CDAC78840CC5F6F9E1CD4795199B780CFC1720661484921.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/8288CAFC0DEAEA0165ABC7AB10137D6037D4B4F11720661475507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/84A676EC1D01E4475F3B72F1E36F7CCE8F2A83671720661478576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room 2](https://a.travel-assets.com/ugc/hotel-reviews/B1817624A68BE2914CB07C99393AFCE9C9B4C4471720661480302.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Sandra Jul 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect - this is the place to stay! Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time (there are only 5 rooms in the main building). We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back! ![Shared Parlor ](https://a.travel-assets.com/ugc/hotel-reviews/EFE073CDAC78840CC5F6F9E1CD4795199B780CFC1720661484921.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/8288CAFC0DEAEA0165ABC7AB10137D6037D4B4F11720661475507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/84A676EC1D01E4475F3B72F1E36F7CCE8F2A83671720661478576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room 2](https://a.travel-assets.com/ugc/hotel-reviews/B1817624A68BE2914CB07C99393AFCE9C9B4C4471720661480302.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### YUIKA Sep 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 市街地の中心部にあり、観光に非常に便利。目の前が湖で、景観も良い。スタッフは常に我々ゲストを気にかけてくれ、快適な滞在だった。 ##### YUIKA Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Liv J Mar 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door. ##### Liv J Stayed 2 nights in Mar 2022 ### 4/10 Poor #### Pei-Yi Sep 11, 2020 Liked: Cleanliness, room comfort #### Location is good but facilities need to be upgarde I was staying for 2 nights , the secobd night , There were some problems. 1:The light bulbs were flickering randomly in the living room, need to turn off and on for few times. 2 : I wanted to take a bath, but I wasn't sure if the blue bottle is for the bath. The receptionist came to see it, but he was not very sure as well and told me better not to use it, so i couldn't take a bath , and the next day , when I checked out , they told me oh yes it's for bath :( Feel very disappointed about that, their stuff need to be trained properly. 3: when I was in a shower , the water wasn't hot , it was warm and getting colder and colder , I could only finished the shower quickly, basically I finished my shower in cold-warm water. It was a cold night. And when we called the receptionist ,he apologized for that and couldn't do anything for us ,only can respond to the maintenance team on the next day. It was a very bad experience for the last night , especially for this high-grade hotel , NZD$920 for a night , I think it didn't worth it ,facilitates need to be upgarde ![The stuff wasn't sure about if this is for bath ](https://a.travel-assets.com/ugc/hotel-reviews/6E961B02E93315F006DCA8A28E8770D5BA38B72B1599815036275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pei-Yi Stayed 2 nights in Sep 2020 ### 10/10 Excellent #### Geraldine, Bay of Plenty Jun 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location and overall beautiful property. ##### Geraldine Stayed 3 nights in Jun 2020 ### 10/10 Excellent #### Tim, New York, NY Nov 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning view, well appointed rooms, friendly and accommodating staff ##### Tim Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Verified traveler Oct 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So good, we booked another night! We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt. ##### Verified traveler Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Neil, Sydney Sep 23, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful. ##### Neil Stayed 2 nights in Sep 2019 ### 8/10 Good #### Verified traveler Sep 12, 2019 Liked: Cleanliness, staff & service, amenities Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window. ##### Verified traveler Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Annie, Brisbane Aug 20, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon. ##### Annie Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Emily Aug 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Elegance! This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown! ##### Emily Stayed 4 nights in Jul 2019 ### 8/10 Good #### Michael Feb 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged ##### Michael Stayed 1 night in Feb 2019 ### 6/10 Okay #### Lori Feb 22, 2019 Liked: Cleanliness, room comfort Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of? ##### Lori Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveler Jan 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages). ##### Verified traveler Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### damien, Melbourne Dec 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Excellent hotel with great service and food. Rooms were clean and very spacious with balcony and excellent breakfast and service ##### damien Stayed 1 night in Dec 2018 ### 4/10 Poor #### Verified traveler Dec 15, 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Disappointing: Room without any windows! Disappointing to be given a room that did not have any windows! A bit cheeky for a so-called 5 star hotel, as it felt quite claustrophobic. A mention of this at booking would have been appreciated. In addition, soundproofing was terrible - our room was next to a kitchen, and all sounds were clearly audible, from conversations, to the radio, pots and pans and more. We left feedback in the room on the hotel's feedback form as we were checking out very early and couldn't address it in person. No one has been in touch since. Shame to be let down by what should not have been offered as a room without warning. In contrast, staff and service are really great, and location is unrivalled. Overall, the feeling of the place is a bit like a B&B, rather than a hotel, it's main income source looks like the bar and restaurant. ##### Verified traveler Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Sue Nov 27, 2018 the hotel stay was superb. Luxurious suite of rooms, excellent food and great staff. ##### Sue Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Maealiuaki Sep 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantabulous The most amazing experience ever. Service was phenomenal, food was awesome. ##### Maealiuaki Stayed 5 nights in Sep 2018 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Queenstown Park Boutique Hotel](https://www.expedia.com/Queenstown-Hotels-Queenstown-Park-Boutique-Hotel.h2363135.Hotel-Information) - [Ora Retreat](https://www.expedia.com/Queenstown-Hotels-Ora-Retreat.h88379973.Hotel-Information) - [Marina Apartments Element Escapes](https://www.expedia.com/Queenstown-Hotels-Marina-Apartments-Element-Escapes.h4606446.Hotel-Information) - [Rendezvous Heritage Hotel Queenstown](https://www.expedia.com/Queenstown-Hotels-Heritage-Queenstown.h69589.Hotel-Information) - [Kamana Lakehouse](https://www.expedia.com/Queenstown-Hotels-Kamana-Lakehouse.h983589.Hotel-Information) - [Absoloot Hostel Queenstown](https://www.expedia.com/Queenstown-Hotels-Absoloot-Hostel-Queenstown.h20296829.Hotel-Information) - [The Glebe Apartments](https://www.expedia.com/Queenstown-Hotels-The-Glebe-Apartments.h4451560.Hotel-Information) - [Chalet Queenstown](https://www.expedia.com/Queenstown-Hotels-Chalet-Queenstown.h5052327.Hotel-Information) - [Scenic Suites Queenstown](https://www.expedia.com/Queenstown-Hotels-Scenic-Suites-Queenstown.h1338360.Hotel-Information) - [The best Queenstown accommodation offering lake and mountain views.](https://www.expedia.com/Queenstown-Hotels-The-Best-Queenstown-Accommodation-Offering-Lake-And-Mountain-Views.h45209052.Hotel-Information) - [Coronation Lodge](https://www.expedia.com/Queenstown-Hotels-Coronation-Lodge.h3430397.Hotel-Information) - [Holiday Inn Queenstown Frankton Road by IHG](https://www.expedia.com/Queenstown-Hotels-Holiday-Inn-Queenstown-Frankton-Road.h83616.Hotel-Information) - [Sofitel Queenstown Hotel & Spa](https://www.expedia.com/Queenstown-Hotels-Sofitel-Queenstown-Hotel-Spa.h1246483.Hotel-Information) - [Copthorne Hotel and Resort Queenstown Lakefront](https://www.expedia.com/Queenstown-Hotels-Copthorne-Hotel-And-Resort-Queenstown-Lakefront.h523244.Hotel-Information) - [The Carlin Boutique Hotel](https://www.expedia.com/Queenstown-Hotels-The-Carlin-Boutique-Hotel.h71532915.Hotel-Information) - [Whistler Holiday Apartments](https://www.expedia.com/Queenstown-Hotels-Whistler-Holiday-Apartments.h967115.Hotel-Information) - [Rydges Lakeland Resort Queenstown](https://www.expedia.com/Queenstown-Hotels-Rydges-Lakeland-Resort-Queenstown.h548794.Hotel-Information) - [Hidden Lodge Queenstown](https://www.expedia.com/Queenstown-Hotels-Hidden-Lodge-Queenstown.h4617261.Hotel-Information) - [Swiss-Belsuites Pounamu Queenstown](https://www.expedia.com/Queenstown-Hotels-Swiss-Belsuites-Pounamu-Queenstown.h3218849.Hotel-Information) - [Blue Peaks Lodge](https://www.expedia.com/Queenstown-Hotels-Blue-Peaks-Lodge.h119404.Hotel-Information) - [Flights to Queenstown Lakes District](https://www.expedia.com/Destinations-In-Queenstown-Lakes-District.d553248635975750277.Flight-Destinations) - [Queenstown Lakes District Vacations](https://www.expedia.com/Queenstown-Lakes-District.d553248635975750277.Destination-Travel-Guides) - [Car rentals near Queenstown Lakes District](https://www.expedia.com/Destinations-In-Queenstown-Lakes-District.d553248635975750277.Car-Rental-Destinations) - [Queenstown Lakes District Vacation Rentals](https://www.expedia.com/Destinations-In-Queenstown-Lakes-District.d553248635975750277.Vacation-Rental-Destinations) - [Things to do in Queenstown Lakes District](https://www.expedia.com/Things-To-Do-In-Queenstown-Lakes-District.d553248635975750277.Travel-Guide-Activities)