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Buoy Haus Beach Resort St. Thomas, Autograph Collection

3.5 star property
Beachfront hotel with 2 restaurants and bars

Choose dates to view prices

Frenchman's Reef welcomes travelers to Morningstar Buoy Haus Beach Resort, part of the Autograph Collection. Enjoy sailing excursions, authentic Caribbean dishes at two on-site restaurants, in-room WiFi, outdoor pool access, and convenient dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

View all photos for Room, 1 King Bed with Sofa bed, Garden View (Guest room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa bed, Garden View (Guest room)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View, Ground Floor (Guest room, Patio)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa bed, Ocean View, Ground Floor (Guest room, Patio)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 375 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Ocean View (1 King, Sofa bed)

View from room

Suite, 1 Bedroom, Balcony, Ocean View (1 King, Sofa bed)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Separate bedroom
Egyptian cotton linens
Pillowtop bed
  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Hearing Accessible)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Patio, Ocean View (Hearing Accessible)

View from room

Room, 1 King Bed with Sofa bed, Patio, Ocean View (Hearing Accessible)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 374 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Patio, Ocean View (Mobility/Hearing Access, Roll-in Shwr)

View from room

Room, 1 King Bed with Sofa bed, Patio, Ocean View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 375 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

View from room

Suite, 1 Bedroom, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2023
Premium bedding
Separate bedroom
  • 670 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Oceanfront (Top Floor, Guest room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa bed, Balcony, Oceanfront (Top Floor, Guest room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View, Beachfront

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa bed, Ocean View, Beachfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2023
Premium bedding
Separate bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Partial Water View, Guest room)

Room, 1 King Bed with Sofa bed (Partial Water View, Guest room) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa bed (Partial Water View, Guest room)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront (Middle Floor, Guest room)

View from room

Room, 1 King Bed with Sofa bed, Oceanfront (Middle Floor, Guest room)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2023
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Map
2 Estate Bakkeroe, St. Thomas, VI, 802

What's nearby

  • Frenchman's Bay - 1 min walk - 0.0 miles
  • Skyride to Paradise Point - 19 min walk - 1.1 miles
  • Bluebeards Beach - 2 min drive - 0.8 miles
  • Bolongo Bay - 4 min drive - 2.3 miles
  • Magens Bay Beach - 10 min drive - 4.9 miles

Getting around

  • Cyril E. King Airport (STT) - 20 min drive

Restaurants

  • ‪Virgin's Haven - ‬4 min drive
  • ‪Paradise Point - ‬6 min drive
  • ‪The Tap & Still - ‬3 min drive
  • ‪Dockside Bar - ‬4 min drive
  • ‪Shorebird - ‬7 min walk

About this property

Buoy Haus Beach Resort St. Thomas, Autograph Collection

Hotel remodeled in 2023 and located near Bolongo Bay
Take advantage of a poolside bar, dry cleaning/laundry services, and 2 bars at Buoy Haus Beach Resort St. Thomas, Autograph Collection. With a beachfront location, beachfront dining, and sailing, this hotel is the perfect place to soak up some sun. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Caribbean cuisine. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • A 24-hour front desk, outdoor furniture, and a paddleboard on site
  • Concierge services, luggage storage, and smoke-free premises
Room features
All 94 rooms include comforts such as premium bedding and furnished balconies, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and tubs or showers
  • Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

2 bars/lounges, swim-up bar, poolside bar, beach bar
The Westin St. Thomas Beach Resort & Spa
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 1,007 reviews
$518 nightly
The price is $581
Nov 16 - Nov 17
Total with taxes and fees
The Westin St. Thomas Beach Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Uncovered valet parking on site (USD 35 per day)

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Isla Blue
  • Salt Shack
  • Sandbar
  • Tide Pool Cabanas & bar

Things to do

  • Boat
  • Outdoor pool
  • Paddleboard
  • Sailing

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the beach
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2023
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Uncovered valet parking fee: USD 35 per day
  • Rollaway bed fee: USD 35 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Buoy Haus Beach Resort St. Thomas, Autograph Collection Hotel

Frequently asked questions

Does Buoy Haus Beach Resort St. Thomas, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Buoy Haus Beach Resort St. Thomas, Autograph Collection?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Buoy Haus Beach Resort St. Thomas, Autograph Collection on Dec 11, 2025 start from $487.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Buoy Haus Beach Resort St. Thomas, Autograph Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Buoy Haus Beach Resort St. Thomas, Autograph Collection?

Valet parking is available for USD 35 per day.

What time is check-in at Buoy Haus Beach Resort St. Thomas, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Buoy Haus Beach Resort St. Thomas, Autograph Collection?

Check-out is at 11:00 AM.

Does Buoy Haus Beach Resort St. Thomas, Autograph Collection provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 42 per person applies.

Where is Buoy Haus Beach Resort St. Thomas, Autograph Collection located?

Nestled on the beach, this St. Thomas hotel is just steps from Frenchman's Bay and Morningstar Beach. Pacquereau Bay and Charlotte Amalie Harbor are also within 1 mi (2 km).

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Reviews

Buoy Haus Beach Resort St. Thomas, Autograph Collection Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 99 out of 132 reviews
Rating 8 - Good. 22 out of 132 reviews
Rating 6 - Okay. 5 out of 132 reviews
Rating 4 - Poor. 2 out of 132 reviews
Rating 2 - Terrible. 4 out of 132 reviews

Reviews

10/10 Excellent

Taiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property!
Stayed 1 night in Sep 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We loved our ocean front room, the sound of the waves crashing as we sat in the balcony was superb. Beach was also beautiful.
Stayed 4 nights in Jul 2025

10/10 Excellent

JEAN M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location and Friendly Staff
Stayed 9 nights in Aug 2024

8/10 Good

Lauren K

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, but wish we had a better view. It said we had a “garden view”, but it wasn’t anything other than looking at the road and some trees. Pool was so nice. All staff were super friendly, but get used to “island time” because no one is in a rush to serve you. Great beach and views of the ocean from most spots on the resort.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa White

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so kind and helpful. The preparation for hurricane Erin was handled so well- we felt safe and still able to enjoy our time there. I will definitely visit again
Stayed 5 nights in Aug 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so attentive and caring. They went above and beyond to ensure we were well taken care of.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kevin Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly friendly and go out of their way to make your stay amazing. Shout out to the transportation supervisor Ms. Freeman, she went above and beyond to find a fruit that I had 40 years ago on the island and get me some. The property is very clean and the beach is awesome. Will definitely be coming back.
View from room
The beach
Stayed 4 nights in Aug 2025

10/10 Excellent

Paulette P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My day was very pleasant will definitely be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property would highly recommend
Stayed 6 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was a very good experience only things they could add to would be food options and the speed of the service waited 45min for breakfast at the restaurant not room service.
Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
amazing professional and beautiful hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Lakeema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again
Stayed 3 nights in Jun 2024

8/10 Good

Tanjirul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My goodness, where do I start? Lia (Resort Host), Kristal (Event Coordinator Manager),Tyeisha (Check In), Katelyn (Bar Tender), Brandon (Red Hospitality Transportation), and a host of other staff members were fantastic!! They made our 25th wedding anniversary perfect. There were so many hiccups with our flight that caused a domino effect of issues, but the staff 100% fixed all issues that arose. The room, grounds, restaurants, staff, and lobby were superb. The private beach was clean, and relaxing. We also had access to the Westin hotel next door with free shuttle to and from. I will definitely be back with my family. Keep doing a great job Buoy Haus!! Thank you so much for all that you did to make our Silver Jubilee a memorable one.
Stayed 3 nights in Sep 2025

2/10 Terrible

Norman

Liked: Cleanliness
Disliked: Staff & service
inconsistent service in restaurants and hotel staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Tamesha

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the close proximity to the private beach areas. Access to the Westin amenities and the short rib sliders and passion fruit frozen margaritas were the best.
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Other than food being a bit pricey, all was really great!!
Stayed 4 nights in Mar 2024

6/10 Okay

johnny

Liked: Cleanliness, property conditions & facilities
I think the hotel overall is very nice. The weather was great. The service was ok in some departments and not so good in others. Front desk staff and bell boys were great but I felt like the waiting staff at the restaurants weren’t up to par. The Salt Shack specifically I went to about 3 times and all 3 times I waited over and hour just to get the appetizers. How long does it take to make a salad or oysters on ice and serve, and when asking my server about the delay she gives me an Attitude that was very wrong of them.
Stayed 4 nights in Aug 2025

10/10 Excellent

barkev

Liked: Cleanliness, staff & service, property conditions & facilities
We had fun We’ll be back
Stayed 4 nights in Aug 2024

8/10 Good

Allyson

Liked: Cleanliness, amenities, property conditions & facilities
There was no separate refrigerator, microwave or iron/ironing board. The food at the Isla Blue was not good and very expensive. The staff at certain restaurants were not as attentive as they should have been. Waited a bit and the food prices were very expensive in general. The other hotel staff were very professional and knowledgeable. Loved the resort itself because it was so beautiful! At times there were very tiny ants on the desk in the room (size of a dot), though I realize we never reported that so I apologize for that. May want to keep an eye on that. Overall, it was a wonderful place to stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful "babymoon" stay at the Buoy House property and enjoyed the various dining options available on-site and from the sister property adjacent (Westin). The service team of the Buoy House was clearly dedicated to customer needs and comfort. We were impressed by and very comfortable with our room, and satisfied with the overall value. My wife and I would return to the Buoy House with our soon-to-be family another time, as we were encouraged by its boutique and tranquil atmosphere while still being family friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort. Will be back again

This hotel by far exceeded expectations! I loved everything about it. From the room, the theme of the resort, the closeness to the water, the restaurants, everything! The only thing that wasn’t good for me, personally, was the pillows. I prefer flatter pillows. My daughter loved the games in lobby. Her and her friend were able to head there and play while the parents enjoyed time at the bar having cocktails.
Stayed 3 nights in May 2024

10/10 Excellent

Jasen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, relaxing and secluded. You cannot walk anywhere from this property and that is a small inconvenience. Cab ride is $20 for two people to downtown each way. The food at the property is just ok, so go downtown to eat. The majority of the staff is great with the exception of a few restaurant workers. Bring small bills for tips, they don’t make change on the property. Overall we had a great time and got what we came for. We will absolutely go back!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a premium property for the island. The rooms are quite nice, well designed, with great views. There are great linens, furnishings and other accoutrements. Upon my arrival, my room was not ready, which is shocking giving the very low occupancy during the off-season. As a premium property, nothing is cheap. Restaurant prices, valet, parking, and bar prices are top of the range for the island. But that’s to be expected. What is not expected is a relatively poor beach - with mostly rocks except for one narrow strip away from the rooms. You can see that the facility has probably seen a lot of sand erosion along the beachfront, as stairs that should land you on the beach actually stop about 3 feet above it. I would stay here again - but be aware of the limited beach and higher prices.
Stayed 2 nights in Aug 2024

6/10 Okay

Marguerite

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No service coffee was late in the morning no water ever sent to our room when requested. No one was in charge. It is frustrating when they charge $85 a day for these services. It was clean and they cleaned our room daily but never replenished our complimentary expresso even when requested several times. They are only staffed correctly when the cruise ships are in port which seemed strange. Oh and the food is not good at all.
Stayed 4 nights in Nov 2025