9Confidentiel was our first stop in Paris and before we even arrived, I called to confirm and ask for quieter room if possible. Jean (?) took my call and warmly welcomed me. That feeling continued. Everyone was kind and helpful always. They spoke better English than I did French and let me off the hook a bit on that. The room was perfect—nice facilities, heated bathroom floor, fun personality—each room is named. We also could not believe how quiet it was inside the hotel. Merci, 9Confidetiel!