JW Marriott Hotel Mexico City Polanco

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Luxury
5.0 star property
9.4

Exceptional

Urban sanctuary in Polanco

Sophisticated dining awaits at three onsite restaurants serving delectable Mexican cuisine in upscale Polanco. Guests can retreat to the seasonal outdoor pool with stunning city views. The attentive concierge team arranges private pyramid tours while spa staff provides exceptional treatments and service.

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the city.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Double Beds

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the city.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a sofa, a wooden coffee table, a chair, a TV, and a small kitchenette.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner (Corner)

A modern hotel room with a large bed, a flat-screen TV, a seating area with a table and chairs, and a balcony with a view of the city.

Suite, 1 King Bed, City View, Corner (Corner)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with two beds, a desk, and a large window offering a city view.

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(14 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

A cityscape with a mix of high-rise buildings and smaller structures, surrounded by greenery.

Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Terrace

A modern hotel room with a sofa, a round table, a TV, and a balcony with chairs.

Suite, 1 Bedroom, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

A modern hotel room with a large bed, a bedside table, a TV, a balcony with curtains, and a city view.

Presidential Suite, 1 Bedroom

  • City view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a bed, a desk, a TV, and a seating area.

Suite, 1 Bedroom

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Holiday Inn & Suites Mexico Zona Reforma by IHG

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 413 reviews
$127 nightly
The price is $152
Nov 29 - Nov 30
Total with taxes and fees
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About the neighborhood

Located in Polanco, a neighborhood in Mexico City, JW Marriott Hotel Mexico City Polanco is in the entertainment district and near a boardwalk/promenade. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Andres Bello No 29, Mexico City, 11560

What's nearby

  • A historic building surrounded by lush greenery, with a cityscape in the background.
    Chapultepec Park
    2 min walk - 0.1 miles
  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    3 min walk - 0.2 miles
  • A sailboat with a red and white sail on a river.
    Lincoln Park
    3 min walk - 0.2 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    3 min walk - 0.2 miles
  • A large stone building with steps leading up to it, a large metal sculpture, and a sign with text.
    Auditorio Nacional
    3 min walk - 0.2 miles

Getting around

  • Auditorio Station
    6 min walk
  • Mexico City Fortuna Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    30 min drive

Restaurants

  • Alfredo Di Roma
    3 min walk
  • Cantina La No. 20
    2 min walk
  • Starbucks
    2 min walk
  • Living Room Bar
    2 min walk
  • Karisma
    3 min walk

About this property

JW Marriott Hotel Mexico City Polanco

  • Luxury hotel remodeled in 2023 and located near Auditorio Nacional
  • Near Avenida Presidente Masaryk and Paseo de la Reforma, JW Marriott Hotel Mexico City Polanco provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free WiFi in public areas, with speed of 50+ Mbps.
  • Additional perks include:
    • A seasonal outdoor pool along with sun loungers
    • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
    • Valet parking (surcharge), express check-out, and express check-in
    • Concierge services, coffee/tea in the lobby, and a front-desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 312 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
  • More amenities include:
    • Free infant beds and free extra beds
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with rainfall showers and free toiletries
    • 49-inch Smart TVs with Netflix and premium channels
    • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does JW Marriott Hotel Mexico City Polanco have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JW Marriott Hotel Mexico City Polanco?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Polanco on Nov 8, 2026 start from $967, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Mexico City Polanco pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per night.

How much is parking?

Self parking is available for USD 25 per day. Valet parking is available for USD 28 per day.

What time is check-in at JW Marriott Hotel Mexico City Polanco?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Mexico City Polanco?

Check-out is at noon.

Where is JW Marriott Hotel Mexico City Polanco located?

Located in Polanco, this luxury hotel is within a 5-minute walk of Chapultepec Park, Paseo de la Reforma, and Auditorio Nacional. Avenida Presidente Masaryk and National Museum of Anthropology are also within 1 mi (2 km). Auditorio Station is 6 minutes by foot and Polanco Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Mexico City Polanco Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 782 out of 1001 reviews
Rating 8 - Good. 146 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, amazing service and great location
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Great location, clean and comfortable rooms, staff was very friendly and helpful when needed. Very professional and comfortable spot.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and helpful staff! Sauna and Steam were ell maintained. Breakfast buffet was a bit pricey for what you get.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Neighborhood very upscale and safe
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay with toddlers, great location and amazing staff. Would love to go back
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing & very friendly
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Would definitely stay there again.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and the food was delicious at the hotel
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff, clean hotel, and great area.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel and a great location Staff made me and my dog feel so welcome and eager to assist
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 8 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location with a lot of dining options.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our 10 nights. Perfect location!
Stayed 10 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location with easy access to museums. Great gym
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option to be safe and close to restaurants bars and walking day and night life
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property in the best neighborhood! Great dining options. The staff was so friendly. Will only stay here on future visits.
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Marriott stays I’ve ever had. The staff were delightful, the food was excellent, and the property itself was impeccable.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful! The hotel rooms are comfortable and really nice. The staff is great! Food is a bit pricey but delicious
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best hotel we’ve stayed at in many years. The people were incredibly friendly. The dining options were amazing the best bed the best shower the best room we’ve had in a long time.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine modern hotel.

Fine hotel In upmarket Polanco. Very safe area with lots of restaurants museums and galleries.
Stayed 8 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient. Felt comfortable coming and going. Near popular neighborhoods, attractions, and restaurants.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
This was the perfect place to stay when visiting Mexico City. Our room was, clean, well maintained and quiet. There were lots of great restaurants nearby. There is also a hop on, hop off stop across the road we took advantage of to see the city. The Archeological Museum is in walking distance and worth visiting.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice
Stayed 2 nights in Feb 2024