Jungle-fringed canals wind through this beachfront resort, where guests spot wildlife during eco tours. The rooftop bar offers mixology classes before sunset cocktails with ocean views. Five pools, including a family-friendly lagoon, provide relaxation spaces amid lush tropical landscape.
Popular amenities
Pet friendly
Parking included
Free WiFi
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Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 38.00 per person, per night
The resort fee includes:
Additional inclusions
Beach access
Beach loungers
Beach towels
Concierge service
Fitness/yoga classes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Sporting facilities or equipment
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 48 to 53 per person
Airport shuttle fee: USD 299 per vehicle (roundtrip, maximum occupancy 7)
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Fairmont Mayakoba have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
How much does it cost to stay at Fairmont Mayakoba ?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba on Jun 19, 2026 start from $433, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Fairmont Mayakoba pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Fairmont Mayakoba ?
Check-in start time: 3:00 PM; Check-in end time: noon.
What time is check-out at Fairmont Mayakoba ?
Check-out is at noon.
Does Fairmont Mayakoba provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 299 per vehicle applies.
Are there all-inclusive benefits at Fairmont Mayakoba ?
Some rate plans available at this property are all-inclusive.
Where is Fairmont Mayakoba located?
Nestled on the beach, this Playa del Carmen hotel is steps from El Camaleón Mayakoba Golf Course and 2 mi (3.3 km) from Gran Coyote Golf. Playa del Carmen Main Beach and Maroma Beach are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Exceptional service all around! All facilities were well maintained. Our family was very impressed with the restaurants! One of the best steaks we have had in a while at Tauro. The property is a great escape for families who seek luxury accommodations.
5 ladies (2rooms), we had a wonderful trip and loved the resort and overall property. Excellent food! Wonderful, friendly staff! It is so nice that bikes, boat rides, paddle boards and more are included!
Jennifer
Stayed 5 nights in Feb 2026
Verified
10/10 Excellent
Terri
Jan 30, 2026
Liked: Cleanliness, staff & service, amenities
Almost perfect resort. Staff is great. Rooms are clean.
It was amazing our room stay clean anytime we left I believe our cleaners name was Anna. She was so sweet and the staff overall at the entire resort was just amazing.
Everything about this hotel stay was relaxing from the beach chairs seaside with a giant wooden Palapa and full service all day drinks and lunch whatever you want
We had massages which at first the $300 price tag seemed high but then when you realize it is a time to go and spend at least three hours in the spa with a private pool just for the spa patrons, a coffee bar with yogurt and complementary drinks, outdoor hot tub and the staff is so friendly. It’s just a place to go and really have a Zen moment.
All the restaurants are fabulous and they treated us like royalty at the Toro steak restaurant. We were taken into the dry age, beef room, and given a small sample of the chef’s favorite steak and explained the process of the meat drying, the food was wonderful and we thoroughly enjoyed our entire stay at this hotel resort. A bonus was visiting the adjoining hotels for dinner at the Banyan tree and Rosewood.
Golf carts are your taxi which the resort runs a very efficient service
Amazing hotel overall .very luxurious room Great staff . Over all no complains.
Over all only complaint is booking through Expedia is always a challenge in foreign countries .
It is not well honourned
The resort is beautiful and the jungle setting is magnificent! This would easily be a 5 star review except for one flaw - the food at the Fairmont is very expensive and mostly average at best. Outside of the breakfast buffet and lobby sushi bar - which were very good - the other restaurants we tried were not what you'd expect from a resort of this caliber. This issue seems to be a problem for all of the Mayakoba hotels. We ate the very fancy and expensive Cello restaurant at the Banyan Tree and while the setting was gorgeous the food was just not very good. We ended up cancelling some restaurant reservations at the hotel and going into Playa Del Carmen instead, which is a 15 minute cab ride. That turned out to be a great option - the town is fun and we had some great meals on the lovely, tree-lined Avenue 38. Overall, I highly recommend the Fairmont just know what to expect about the food, especially the dinners.
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife