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The St. Regis Kanai Resort, Riviera Maya

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Luxury
5.0 star property
9.4

Exceptional

Riviera Maya sanctuary by the sea

Mangrove-surrounded luxury awaits at this beachfront haven with personalized butler service. Five pools and six restaurants offer relaxation after exploring "the best beach in Mexico." Impeccably decorated spaces with ocean and forest views create a tranquil retreat from everyday life.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

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The Riviera Maya EDITION At Kanai

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9.8 out of 10, Exceptional, 102 reviews
$413 nightly
The price is $492
Jun 21 - Jun 22
Total with taxes and fees
The Riviera Maya EDITION At Kanai
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 85.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 16 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 50 per person
  • Rollaway bed fee: MXN 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does The St. Regis Kanai Resort, Riviera Maya have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at The St. Regis Kanai Resort, Riviera Maya?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at The St. Regis Kanai Resort, Riviera Maya on Jun 14, 2026 start from $616, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Kanai Resort, Riviera Maya pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). A cleaning fee of MXN 5000 also applies. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The St. Regis Kanai Resort, Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The St. Regis Kanai Resort, Riviera Maya?

Check-out is at noon.

Where is The St. Regis Kanai Resort, Riviera Maya located?

This Maroma hotel is on the beach, 4.9 mi (7.9 km) from El Camaleón Mayakoba Golf Course, and within 12 mi (20 km) of Gran Coyote Golf and Quinta Avenida. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 100 out of 122 reviews
Rating 8 - Good. 10 out of 122 reviews
Rating 6 - Okay. 4 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

Reviews

Verified

10/10 Excellent

Jeryl

Liked: Cleanliness, property conditions & facilities
Superb hotel and wonderful location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
The Kanai is amazingly relaxing. Rooms and facilities are spotless, the staff are exceptionally welcoming and attentive, the food is excellent, and the overall ambience is amazing.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Avery

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, wonderful service and delightful staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Altraneast M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! All of the staff were very nice, friendly and accommodating!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property!!! Beautiful, modern, sleek, quiet getaway with fabulous service and delicious food. Rooms are spacious and luxurious. Spa is top tier. Wonderful relaxing get away! Family friendly too
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest properties I’ve ever stayed at. The service was absolutely top notch.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butler service is fantastic. Andre’s, Kevin & Sebastian were always attentive and addressed any request or concern upon notification. Much appreciated!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Aylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern, good service and food.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are well kept and absolutely amazing. Service was exceptional - only real down side is lack of snacks and options for food.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, calm, and relaxing. The service is outstanding!! From the receptionist through the beach area—Alejandro and Eric are the most amazing servers.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Riviera Maya

Had an amazing time with my Family. Room pool gave it a special touch.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is stunning, and the service was top-notch without feeling pushy. My room had incredible views of the ocean and mangroves. The food was also fantastic, with plenty of delicious options. Overall, it’s the perfect place to relax and enjoy the beauty of the Riviera Maya.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Aylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, new hotel. Excellent service and good food. Nothing to complain about.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Alexander Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like most st Regis this resort was perfect. Staff was attentive and helpful. Loved it
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

PAOLA A

Liked: Cleanliness, amenities, property conditions & facilities
This was our second time at the St. Regis Kanai (we went last year as well), and it was excellent yet again. The rooms are gorgeous, very spacious, and very clean. The butler service is stellar (Rafael and Dali are top-notch) and all the staff is wonderful. All are very polite, friendly, and professional. The food delicious (Toro is our favourite) The pools are so beautiful (there is one adult only pool, but we did not visit it) It is a family friendly resort, so there were children around the pools. All were very well behaved. Only negative is the price of wine. Very, very expensive. So much so that we only ordered one glass of wine the whole week; a rose given it was the least costly of all the wines. Beer prices were very reasonable and cocktails (very delicious) were on par with prices found in high end city restaurants and cocktail bars. It is an absolutely incredible resort that is perfect for a special occasion trip.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Burdette K.

Liked: Cleanliness, property conditions & facilities
Staff exceptionally kind and helpful. Grounds and architecture beautiful. Architecture also results in forever walks anywhere.We are walkers. Food is wonderful. Downside is everything is crazy expensive and nothing complimentary even room water. Two small yogurts and a small sandwich is USD 50 with tip. Room light switches are insanely bad. Almost empty most the week and beach crowded with workers. No room upgrade despite an empty building. Elevators so dark it’s creepy. Despite the wonderful staff and architecture I would never recommend this hotel especially given the 5 star price.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Azeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Gave upgraded room because of two babies. Will definitely come back again. 5 star. A
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

parvez s

Liked: Amenities
The room and restaurant decor was impeccable Service was 5 star Little quiet and need more festivities to spruce it up but overall very luxurious experience
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Zinaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful new hotel

I Never write hotel reviews... but my stay this time was exceptional so here it goes. The hotel is new and well integrated into the mangroves by keeping a large portion of the forest intact. You can often see a wild animal walk by. The hotel itself was only open in 2022 and is beautiful in every way. Restaurants are great, and the beach and the pools are beautiful, warm, and pleasant. I will try to come back one day.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

EMIR

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel, would definitely go back!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities
WONDERFUL LOCATION AND FACILITIES
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Amana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing hotel I’ve ever been to, will definitely be back!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Suhair Adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and amazing service!
Stayed 2 nights in Apr 2024