JW Marriott Phu Quoc Emerald Bay Resort & Spa

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Luxury
5.0 star property
9.6

Exceptional

Storybook campus on Khem Beach

On Phu Quoc’s Khem Beach, this luxury resort plays out as a pastel-toned Lamarck University, where every building is a different “department” with its own character. Arrival feels theatrical, from the ridgeback dog statues to the lobby styled as the Dean’s Library. In-room, the academic mood continues with murals, monogrammed dark timber details, and marble bathrooms finished with premium bath products.

  • French fine dining stage

    Pink Pearl’s pink mansion pairs French-Mediterranean menus with live music.

  • Seashell-shaped swim icon

    The Shell Pool delivers a sculptural outdoor swim between beach days.

  • Snorkelling by JW

    Join a guided day to explore coral reefs and vibrant marine life.

Amenities

  • Adults-only Sun Pool set in gardens
  • Family Sand Pool with a shallow end
  • Beachside Department of Chemistry cocktails and tapas
  • Rue de Lamarck promenade with lantern-lit boutiques
  • 24/7 fitness center with cardio and weights
  • Water shoes to borrow for sea urchins
These property details are summarized by AI

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Balcony (Rue De Lamarck Room)

A hotel room with a bed, a red sofa, a desk, and a chair.

Room, 1 King Bed, Balcony (Rue De Lamarck Room)

  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Balcony)

A four-poster bed with a view of the sea, a sofa, a round table, and a nightstand with a lamp.

Executive Suite, 1 King Bed with Sofa bed, Balcony (Balcony)

  • Bay view
  • 968 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Villa, 1 Bedroom, Private Pool, Garden View (Private Pool)

A large, traditional-style building with a swimming pool in front.

Villa, 1 Bedroom, Private Pool, Garden View (Private Pool)

  • Garden view
  • 1937 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Villa, 3 Bedrooms, Private Pool, Garden View (Private Pool)

A pool area with lounge chairs and a decorative pool edge.

Villa, 3 Bedrooms, Private Pool, Garden View (Private Pool)

  • Garden view
  • 4304 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony, Ocean View (Balcony)

A hotel room with a large bed, a TV, a desk with a lamp, and a view of a lake.

Room, 1 King Bed, Balcony, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony

A hotel room with a bed, a red sofa, a desk, and a chair.

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Ocean View

A room with a bed, a green sofa, a small table, a cabinet, and a television.

Deluxe Room, 1 King Bed, Ocean View

  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Balcony

A hotel room with a large sliding glass door leading to a balcony with palm trees. There are two beds with green and white bedding, a desk with a lamp, and a mirror on the wall.

Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

A hotel room with two beds, a sitting area with a table, and a mirror on the wall.

Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

  • Resort view
  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Balcony, Ocean View (Balcony)

A hotel room with a bed, two chairs, a desk, and a view of the sea.

Room, 2 Double Beds, Balcony, Ocean View (Balcony)

9.8 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for House, Multiple Bedrooms

A coastal property with multiple houses, a rocky shoreline, and a clear blue sea.

House, Multiple Bedrooms

  • Sea view
  • 13993 sq ft
  • 1 bedroom
  • Sleeps 8
  • 7 Double Beds
  • Free wired internet
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About the neighborhood

Located on the beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa is in Khem Beach, a neighborhood in Phu Quoc. The area's natural beauty can be seen at Sao Beach and Sun World Hon Thom Nature Park. Traveling with kids? Consider Kiss of the Sea Show and Ngoc Hien Pearl Farm. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Phu Quoc travel guide
View more Resorts in Phu Quoc
Map
Eco - Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang

What's nearby

  • A beach with palm trees and a forested hill in the background.
    Sao Beach
    14 min drive - 5.0 miles
  • A beach with palm trees and a calm sea.
    Phu Quoc Beach
    37 min drive - 15.3 miles
  • Khem Beach
    10 min walk - 0.6 miles
  • Sunset Town Beach
    7 min drive - 2.2 miles
  • Phu Quoc Night Market
    45 min drive - 18.4 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.)
    23 min drive

Restaurants

  • Casepia Kitchen & Lounge
    10 min drive
  • MAE Coffee
    8 min drive
  • Tempus Fugit
    2 min walk
  • Quán Hai San A Chon 2
    3 min drive
  • Cơm Nhà Vietnamese Cuisine
    6 min walk

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

  • Luxury family-friendly resort located in Khem Beach
  • You can look forward to a free breakfast buffet, a beach bar, and a poolside bar at JW Marriott Phu Quoc Emerald Bay Resort & Spa. With a private beach, beachfront dining, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Fitness classes are offered at the 24-hour gym; the property also has a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
  • You'll also find perks like:
    • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Limo/town car service, free bicycle rentals, and barbecue grills
    • A banquet hall, tour/ticket assistance, and books
  • Room features
  • All 244 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
  • More amenities include:
    • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch LCD TVs with premium channels
    • Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

  • All-inclusive room rates at JW Marriott Phu Quoc Emerald Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Department of Chemistry
  • French & Co
  • Pink Pearl
  • Red Rum
  • Tempus Fugit

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (7,406 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1350000.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, and Naver Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

Pool access available from 6:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Frequently asked questions

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:30 AM–6:30 PM.

How much does it cost to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Phu Quoc Emerald Bay Resort & Spa on Oct 23, 2026 start from $435, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Phu Quoc Emerald Bay Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is JW Marriott Phu Quoc Emerald Bay Resort & Spa located?

Nestled on the beach, this Khem Beach resort is within 3 mi (5 km) of Khem Beach, Sunset Town Beach, and Bai Xep. Phu Quoc Prison and Festive Bazaar Sunset Town are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 297 out of 354 reviews
Rating 8 - Good. 38 out of 354 reviews
Rating 6 - Okay. 9 out of 354 reviews
Rating 4 - Poor. 5 out of 354 reviews
Rating 2 - Terrible. 5 out of 354 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay. In particular, spa was exceptionally professional. Thank you Anna for her great hospitality.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entering the resort feels like stepping back in time. The Lamark University theme is well executed and brings interesting views around every corner. The beach is very clean and soft sand and they offer kayaks and paddle boards for guest use free. With the calm water it is a must to go out on the water for a paddle. Even in the summer rainy season this resort experience head and shoulders above a typical hotel on the beach. If you come to Phu Quoc I highly recommend staying here.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The besr service and amenities . Imhad a very good there during my 3 day stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderfully peaceful hotel and a quiet private location
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had many choices and plenty of options for food. Rooms are very spacious and unique. The beach was beautiful with soft sand and shallow progressing to the deep. Warm water. Very clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely courteous and the resort facilities were top notch. The concept of a university embedded in the resort layout and design makes this place unique. The breakfast was a feast. Our best experience on Phu Quoc island!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not experience a better excuisite and adventurous resort: The location, resort facilities, amenities, resort property, room experience, breakfast, and onsite restaurants. And most of all the staff are second to none in my experience. The most pleasant, knowledgeable, and accommodating staff I've met. If you're fortunate you'll get your introductory tour led by "Professor" Astrid!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The maintenance of facilities were excellent with smiles of staffs. The fresh bottled water every was provided.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was one of the best I’ve ever stayed at. The hospitality of the staff was top notch. The room was beautiful with a stunning view and the pool and beachfront was spectacular. I would absolutely recommend this property and i would love to stay again!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super accommodating. Rooms are spotless,and spacious.And there were plenty of chaise lounges near the shore under the palm trees and surrounding the swimming pools.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good service, beautiful place
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have travelled extensively and whenever possible try to highlight great service. The young gentleman, Quan, at the main dining room was consistently generous with his time, friendly, personable and made each restaurant visit one of the highlights of our stay. Thank you Quan and to all the great staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent reaort for relaxing

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa was absolutely unforgettable. The resort is stunning, with unique architecture, beautiful beachfront surroundings, and an atmosphere of pure luxury. The room was spacious, stylish, and impeccably maintained. Staff were warm, attentive, and went above and beyond to make the stay special. The food, facilities, and overall experience were exceptional. I would highly recommend this resort to anyone visiting Phu Quoc. Be aware, the prices at the resort are a bit more expensive than what you'd expect in the rest of Vietnam.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more than 5 stars I would. GORGEOUS HOTEL. Staff is nothing but amazing. Beach is quiet and relaxing. The food, oh my, the food, Pink Pearl is beyond a culinary delight. I WILL be going back
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beach and customer service
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for relax and enjoy ❤️
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Beautiful villa! Our butlers David, Son, Di and Joy were so attentive to our visit. They were all so kind and helpful and made the stay a remarkable one. Would most definitely come back! Very pleasant and relaxing!
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had wonderful time here. Service staffs awesome. Will come back
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful resort, well maintenance, we stayed for five days and didn’t leave the resort at all. We only go to nearby shops such as Wellness Spa and July Spa for massage which is within the hotel area. The hotel is exceptional and we love the Pink Pearl Restaurant where I had celebrated my husband‘a bday there. We created so much happy memories here in this beautiful place. Staff are very helpful and attentive.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Nice and kind employees. Especially Sang who took care of our checkin also gave good advice on the hotel and also nearby places to visit.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was beyond my expectation. Exceptionally good!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fantastic location. Restaurant overpriced only bad thing to say.
Stayed 4 nights in Jan 2024