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Grand Sunset Princess - All Inclusive

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Luxury
5.0 star property
8.8

Excellent

Luxury all-inclusive property remodeled in 2025 and located near El Camaleón Mayakoba Golf Course

You can look forward to a free breakfast buffet, free water park access, and a nightclub at Grand Sunset Princess - All Inclusive. With a beachfront location, free beach cabanas, and 2 beach bars, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a Swedish massage, or a manicure/pedicure at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes are offered at the health club; other things to do include archery, basketball, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 swim-up bars and 3 poolside bars.

Popular amenities

  • Hot tub

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About this property

Grand Sunset Princess - All Inclusive

  • Luxury all-inclusive property remodeled in 2025 and located near El Camaleón Mayakoba Golf Course
  • You can look forward to a free breakfast buffet, free water park access, and a nightclub at Grand Sunset Princess - All Inclusive. With a beachfront location, free beach cabanas, and 2 beach bars, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a Swedish massage, or a manicure/pedicure at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes are offered at the health club; other things to do include archery, basketball, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 swim-up bars and 3 poolside bars.
  • Additional perks include:
    • 12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas, and sun loungers
    • Free self parking
    • 6 outdoor tennis courts, babysitting (surcharge), and multilingual staff
    • Beach towels, 5 meeting rooms, and a reception hall
    • Guest reviews give top marks for the dining options, beach locale, and pool
  • Room features
  • All 672 rooms include comforts such as furnished balconies and air conditioning, in addition to perks like free stocked minibars and free WiFi. Guest reviews highly rate the clean, spacious rooms at the property.
  • More amenities include:
    • Bathrooms with separate tubs/showers and free toiletries
    • Wardrobes/closets, ceiling fans, and daily housekeeping

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

  • All non-motorized water sports are included.

Land activities

    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing

Entertainment

    • Access to onsite nightclubs
    • Onsite live performances

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Grand Sunset Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on Jun 7, 2026 start from $255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Sunset Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Sunset Princess - All Inclusive?

Check-out is at noon. Late check-out is available for MXN 50 (subject to availability).

Are there all-inclusive benefits at Grand Sunset Princess - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Sunset Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Tres Rios Ecopark are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 203 out of 337 reviews
Rating 8 - Good. 74 out of 337 reviews
Rating 6 - Okay. 36 out of 337 reviews
Rating 4 - Poor. 14 out of 337 reviews
Rating 2 - Terrible. 10 out of 337 reviews

Reviews

Verified

10/10 Excellent

Niloufar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel and rooms were super clean, kind staff, many clean pools, excellent food at the main dining hall. Restaurants were a little disappointing though which was fine given the ample options available at the dining hall. Highly recommend this resort!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Matthew Lynn

Liked: Cleanliness, staff & service
Staff friendly. Food was good. Staff worked hard to clear beach each morning of seaweed. Grounds beautiful!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Olga S

Liked: Cleanliness
Very clean,staff friendly. Good food and a nice pool with activities.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, family friendly.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very nice resort and excellent staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, food was fresh, beach was beautiful. No complaints other than the bathroom being open concept. Would highly recommend this resort!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and renovated, the staff were warm, friendly, and welcoming, and the property had swim-up bars, nice restaurants, and an amazing shop on site.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Alexys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was amazing! The beach area has been nicer at other places i’ve stayed but it was still alright if your not looking to be out by the beach everyday. Definitely recommend the swim up rooms. After the renovation it was beautiful
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kiara Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean, bathrooms huge & so nice. Staff was SO kind and helpful. Shuttle to drive you through property. Easy & convenient.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carmen Del Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort and amazing staff! They have recently renovated and it looks amazing! The food is great
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Service, food and amenities were excellent.
Stayed 28 nights in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so nice and beautiful, the food delicius and the people that work there amazing. 5 stars!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Nneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this resort was magnificent, the rooms were so clean and comfortable. The food , drink were nice. The staff were so friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Grand Sunset Princess! We stayed in the platinum suite and loved the amenities we had. The staff were extremely attentive and kind -- our drinks were never empty! The spa services were great -- clean and relaxing. I highly recommend this resort to anyone looking for a getaway!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, all are re done. Buffet had large selection, but like any buffet they get tiring. Need to be on top of booking the restaurants. Lots of pools Need a bar open at the end by the beach in the evening, you have to walk all the way to the front.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Place is nice however the buffet was the best for food the restaurants were mod at best. Lots of walking which we didnt mind but put on 30k steps in one day trekin the resort
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
It was a phenomenal stay. Jesus was able to help us with our room arrangements and the staff there were very friendly. Everything was 10/10.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Jenish

Liked: Cleanliness, staff & service, property conditions & facilities
The property has speciality restaurants. The two we tried are Wok (Oriental) and Japanese restaurant. The food was terrible and aweful. To compare, the food in general buffet is far better than these speciality restaurants.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chastine Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay in Grand Sunset Princess Resort. Lots of activities for both adult and kids. Delicious food and lots of restaurants to choose. All of the staff that I encountered were so accommodating. Although there are some seaweeds in the shore, there are parts of the beach where you can relax and chill.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great food , really good value for the price
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No beach view, lots of seaweed. Nothing off property that you can walk too. Gift shop very expensive. Beautiful room. Good food but harder to book in the better restaurants.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Jordon

Liked: Cleanliness, staff & service, amenities
The pools were
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Pa Nyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every bit of this resort, super clean and beautiful. Had so much great shows at night which my daughter loved. The walk may seem a little far but after a couple days you get used to it or you can take the shuttle that comes around. The pools are amazing, I love that have so many different pools, there’s some that are for the party people and some pools if you just wanna swim and hangout with your family. The waterpark is so fun too! Food was great, we mainly ate at the buffet but every night was good. You have to get a burger from the snack restaurant down by the beach, best burger ever!
Stayed 7 nights in Apr 2026