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The Hotel Chalet at The Choo Choo

4.0 star property
Travelers gather around the firepit or poolside bar for happy hour at this revitalized gem, perfectly positioned for exploring the city's highlights

Choose dates to view prices

Reviews

9.6 out of 10
Exceptional
The Hotel Chalet at The Choo Choo is steps from Chattanooga Convention Center. Guests relax by the firepit, enjoy drinks at the poolside bar, and savor Fusion dishes at Elsie's Daughter. The upscale property offers in-room WiFi, an outdoor entertainment area, and a garden.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

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May 31 - Jun 1
Total with taxes and fees
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About this property

The Hotel Chalet at The Choo Choo

  • Upscale hotel remodeled in 2023 and located near Chattanooga Choo Choo Historic District
  • Located close to Chattanooga Convention Center and University of Tennessee at Chattanooga, The Hotel Chalet at The Choo Choo provides a poolside bar, a firepit, and a coffee shop/cafe. The on-site Fusion cuisine bistro, Elsie's Daughter, offers brunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an outdoor entertainment area.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Breakfast (surcharge), self parking (surcharge), and luggage storage
    • An elevator, a nature reserve, and a banquet hall
    • Coffee/tea in the lobby, 2 meeting rooms, and outdoor furniture
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 127 rooms include comforts such as free international calls and premium bedding, as well as thoughtful touches like first-run movies and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and Frette Italian sheets
    • Designer toiletries, tubs or showers, and hair dryers
    • 55-inch Smart TVs with Netflix, Hulu, and streaming services
    • Wardrobes/closets, digital channels, and first-run movies

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Total with taxes and fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does The Hotel Chalet at The Choo Choo have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on Jun 7, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hotel Chalet at The Choo Choo pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 150.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 20 per night. Limited spots are available.

What time is check-in at The Hotel Chalet at The Choo Choo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chalet at The Choo Choo?

Check-out is at noon.

Where is The Hotel Chalet at The Choo Choo located?

Located in Downtown Chattanooga, this hotel is within a 15-minute walk of Chattanooga Choo Choo Historic District, Chattanooga Convention Center, and University of Tennessee at Chattanooga. Tennessee Aquarium and Chattanooga Zoo are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1637 out of 2022 reviews
Rating 8 - Good. 249 out of 2022 reviews
Rating 6 - Okay. 85 out of 2022 reviews
Rating 4 - Poor. 26 out of 2022 reviews
Rating 2 - Terrible. 25 out of 2022 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations, great location and the restaurant has the best food and staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Chalet. Staff were incredibly kind, the vibe was so cute and it was walkable to everything we wanted to see.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the staff was extremely helpful!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, cool rooms and very friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Chalet is my favourite place. Excellent staff. Excellent service. Such a beautiful place to stay and visit.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We were in a deluxe sleeper and it was such a unique experience. The staff is extremely friendly and the train sleeper was very clean. The neighborhood is fun and plenty to do within walking distance.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Robby

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Somer

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, and great bar The Elsie
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness
Parking was very easy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, room, service ease of everything, checking in and out, staff really enjoyed our stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel in a great location. Lots to do within walking distance. Best shower (water pressure) in a hotel.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay! This place is so nice and clean and the staff was so nice. We will definitely be back!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay on the way home from Florida. Best sleep ever in comfortable quiet room. Great atmosphere. Shout out to staff member Annalise who went above & beyond to make our stay fantastic.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Haewon

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay. Friendly Staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cutest boutique hotel in the area. My room was clean and so cute! The staff was super friendly and the restaurant linked to it was delicious
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely updated hotel with great restaurants nearby.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great staff, close to everything
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and Excellent rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marlowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is historic and absolutely wonderful. Plenty of restaurants and bars close by, the comedy club nearby was a hoot. You can walk to loads of attractions. Highly recommend the property as a staycation or short weekend get away.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Perfect stay!! The staff were so considerate and kind.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. The rooms are beautifully decorated and the bed is 10/10! I will definitely be coming back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great quick overnight stay-check-in gentleman was pleasant and helpful and used effective and thorough communication. Great comfortable beds, quiet atmosphere.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this at the last minute and couldn’t have picked a more charming hotel. The staff were incredibly friendly and welcoming, which made the stay even better. We also had dinner at Elsie’s Daughter, and both the food and the atmosphere were fantastic. We’ll definitely be back when we can stay a little longer. Highly recommend.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a cool place to stay and not far off I75. The decor and vibe is a vintage train car. Room was spacious and clean. Can walk to restaurants/bars that are in the actual train station. It was different from the run of the mill hotels.
Stayed 1 night in Mar 2026