Hyatt Zilara Cancun - Adults Only - All Inclusive

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Beachfront sanctuary in Cancun

Pristine white sand meets crystal-clear Caribbean waters along the resort's spectacular beachfront infinity pool. Guests enjoy gourmet meals at six restaurants with ocean views. The full-service spa offers rejuvenating treatments while the Sky Gym provides panoramic vistas.

Popular amenities

  • Parking included

Room options

View all photos for Ocean View Junior Suite Double

A hotel room with two beds, a sitting area, a view of the ocean, and a ceiling fan.

Ocean View Junior Suite Double

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 4

View all photos for Ocean View Junior Suite King

A modern hotel room with a large bed, a desk, a chair, a television, and a view of the sea.

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(65 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Ocean Front Junior Suite Double

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

A hotel room with a bed, desk, chair, and a view of the sea.

Ocean Front Junior Suite King

9.6 out of 10
Exceptional
(92 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

A hotel room with a bed, a seating area, a ceiling fan, a large window with a view, and a decorative wall piece.

Ocean Front Luxury Suite King

9.2 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 764 sq ft
  • Sleeps 2

View all photos for Presidential Suite

A modern hotel room with a large bed, a seating area with two chairs, a ceiling fan, and a large window.

Presidential Suite

  • Ocean view
  • 1334 sq ft
  • Sleeps 2

View all photos for Ocean View Swim Up Suite King

A modern hotel room with a large bed, a desk, and a television.

Ocean View Swim Up Suite King

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 850 sq ft
  • Sleeps 2

View all photos for Junior Suite Double

A hotel room with two beds, a sitting area, a view of the ocean, and a ceiling fan.

Junior Suite Double

9.0 out of 10
Wonderful
(16 reviews)
  • 656 sq ft
  • Sleeps 4

View all photos for Junior Suite King

A hotel room with a large bed, two armchairs, a small table, a nightstand, and a view of the ocean through a sliding door.

Junior Suite King

9.0 out of 10
Wonderful
(18 reviews)
  • 656 sq ft
  • Sleeps 2

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Hyatt Zilara Cancun - Adults Only - All Inclusive is in the entertainment district and on the beach. La Isla Shopping Mall and Forum By The Sea Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Iberostar Cancun Golf Course and Puerto Cancun Marina Town Center are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.1 miles
  • A canal with a Ferris wheel in the background, surrounded by shops and restaurants.
    La Isla Shopping Mall
    13 min walk - 0.7 miles
  • A marina with a yacht docked at the pier, surrounded by palm trees and buildings.
    Isla Dorada
    16 min walk - 0.9 miles
  • The exterior of the Interactive Aquarium Cancun, featuring a blue facade, a Mexican & Seafood restaurant, and a Market Place.
    Cancun Interactive Aquarium
    16 min walk - 0.9 miles
  • A beach with thatched umbrellas, palm trees, and a flag on the shore.
    Hotel Zone Beaches
    4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    28 min drive

Restaurants

  • Flor De Sal
    9 min walk
  • Bubba Gump Shrimp Co.
    1 min walk
  • El Mirador
    10 min walk
  • Tacos Villanos
    7 min walk
  • Restaurante Bellavista
    7 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

  • Property highlights
  • Located close to La Isla Shopping Mall and Forum By The Sea Mall, Hyatt Zilara Cancun - Adults Only - All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. Indulge in reflexology, a body treatment, and a Swedish massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Pilates classes and yoga classes are offered at the health club; other things to do include racquetball/squash and beach yoga. In addition to concerts and live shows and a terrace, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking and valet parking
    • Express check-in, evening entertainment, and 7 meeting rooms
    • A 24-hour front desk, a banquet hall, and beach towels
    • Guest reviews give top marks for the beach locale, pool, and helpful staff
  • Room features
  • All 307 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with jetted tubs and rainfall showers
    • LED TVs with cable channels
    • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Snorkeling

Land activities

    • Fitness facilities
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Zilara Cancun - Adults Only - All Inclusive?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cancun - Adults Only - All Inclusive on Nov 16, 2026 start from $581, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Zilara Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, volleyball, aerobics classes, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1165 out of 1475 reviews
Rating 8 - Good. 188 out of 1475 reviews
Rating 6 - Okay. 60 out of 1475 reviews
Rating 4 - Poor. 29 out of 1475 reviews
Rating 2 - Terrible. 33 out of 1475 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort we have stayed at yet! We loved everything about this hotel, even the food is great. Finally a resort that left us feeling like we need to come back again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great service and good food, will do it again
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean! Wonderful staff!!! Amazing food !
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here. I went as a single female and I felt safe, cared for and protected. The food was incredible! The pool and beach were incredible. A quick drive from the airport. Great trip!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay property is beautiful, the staff was very professional and courteous, and the food was absolutely delicious.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a 10 out of 10 resort if you're looking for secluded experience and want to relax
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally friendly and helpful. The room was very nice. The Hotel had renovations that were 5 stars. Will stay with them again
Stayed 6 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and beach service was beautiful. We loved our large ocean view rooms and the amenities.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all-inclusive resort exceeded my expectations. Friendly staff, delicious food, everything was kept clean and tidy.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, food was great, had a good time
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful stay. Clean and very helpful staff. Food was good too. Only beach was littered with sea weed but it’s not in hotels control.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were cleaned twice daily, food was the best of any all inclusive resort I've been to.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great as usual for both staff and other guests
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited many of the hotels in the hotel zone and this one by far was one of the best. There was never ending cleaning and smiles on all staff members faces. We were greeted and spoken to every single encounter which made us feel right at home. The food was absolutely delicious, the coffee shop made a great quiet space for coffee and a book, the drinks were great, and the hotel kept us entertained every day (even when the weather was uncooperative). We highly recommend this hotel and can’t wait to return.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The staff was incredibly helpful and kind. The resort was so well maintained and everyone was so attentive. The food and drinks were very good for an all inclusive. We had an amazing stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are all very beautiful, and the setting is perfectly designed. The entire staff is exceptionally professional; they make you feel welcome and right at home. The place is impeccably clean, and our room was always kept tidy. There is a great variety of restaurants—I especially loved the Mexican one. In the recreation areas, they offer a diverse selection of music, as well as a wide range of outdoor activities. A special thank you to Mr. José, at the Mexican restaurant, for his excellent service. I had an incredible time. I also highly recommend the spa; it offers wonderful treatments and plenty of relaxation. Thank you. — Mayra, from Las Cruces, New Mexico.
Stayed 7 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself was beautiful, and the pool was nice, but it would have been great to have music playing throughout the day to create a more fun atmosphere. Unfortunately, the food was mediocre at best. The buffet was probably the best dining experience we had. The staff, however, was excellent—friendly, attentive, and always willing to help. The sports bar was probably the best place to hang out, but even there, entertainment was very limited, with little to keep the energy or party going. Overall, if you're looking for a relaxing resort, this may be a good fit. But if you're looking for a fun, upbeat resort with a lively atmosphere and plenty of entertainment, this is not the one.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joanna and Alina from the spa gave great massages. The hydrotherapy at the spa was well worth the money. All of the food was between good to excellent. Service was attentive and friendly. A very clean hotel. The gym was well equipped.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The remodel was top notch! The ground floor king suit was perfect and we loved the semi private pool. Having the butler on WhatsApp was so convenient. The food was amazing. I would definitely book again.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With this resort, you do not think about none of the money you spent. It felt so at home. It was so clean. Everybody was so nice and thoughtful and even funny at times the spa. Oh, my, this spa was the best ever hayesus. Erin, Joanne and I forgot my sister's massage person, but each one of them made us felt so special. We enjoyed everything about her stay i was so happy that we selected this and went there immediately after our nightmare experience at park royal
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful- great food and service.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been one of the top hotels we've stayed in. The room was very cleaned, room service was very helpful. Staff very nice and paid attention to details. Beach access clean, even though we went during sargassum seaweed season. The view from our room was stunning. Restaurants were absolutely 20/10. Food was excellent, fresh. Drinks were very good.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Resort is nice, new, and clean. Spa was nice, and the speakeasy is a must do. absolutely nothing to complain about.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the staff is incredible. The level of personal service is truly impeccable. The overall condition of the hotel is excellent, and the food was outstanding with plenty of variety. The drinks at the bar were very well made, the pool scene was great, and the beach was beautiful. Overall, this is a fastic resort.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Tequila tasting with Rafael . He was also at each of the restaurants and very helpful in every way . That guy is a treasure for your resort . You guys are lucky to have him . All of your staff was amazing- we will tell everyone and be back soon.
Stayed 4 nights in Sep 2026