Title: Hard Rock Hotel Cancun - All Inclusive Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=5279045&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hard Rock Hotel Cancun - All Inclusive Guests soak up ocean views from sun loungers while live music fills the air at five restaurants and two swim-up bars in this vibrant Cancun resort ## Photo gallery for Hard Rock Hotel Cancun - All Inclusive ![View from room - Hard Rock Hotel Cancun - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/4c6e157e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Livin Mivida Travels](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/bb3c1522-12c7-48d3-8e5d-192fdf74e5ee-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Outdoor pool, pool umbrellas, sun loungers - Hard Rock Hotel Cancun - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/03abce68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, free minibar, in-room safe - Hard Rock Hotel Cancun - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/ffedea1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Table tennis - Hard Rock Hotel Cancun - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/f61b2bec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hard Rock Hotel Cancun - All Inclusive offers an energetic atmosphere and comfort near La Isla Shopping Mall. Enjoy a complimentary breakfast buffet, yoga classes, or the 18-hole course at Iberostar Cancun Golf Course. Relax with massages and facials at The Rock Spa. VIP Access ## Reviews 8.0 Very good ## Popular amenities - Breakfast included - Spa - Pet friendly - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed 2 beds Showing 24 of 24 rooms ### View all photos for Rock Suite Ocean View (Two Bedroom) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/ffedea1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Suite Ocean View (Two Bedroom) ### Highlights Balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Dining table Free minibar items LCD TV - Ocean view - 1066 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Room, 1 King Bed, Ocean View (Diamond) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/e47a6341.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View (Diamond) 8.8 Excellent 20 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Ocean view - 431 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom (Rock) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/ffedea1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Rock) ### Highlights Balcony Separate dining area Private indoor hot tub Air conditioning Dining table Free minibar items LCD TV Pillow menu - Ocean view - 635 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Rock Royalty Ocean View King ![Rock Royalty Ocean View King | Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/fee350f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Royalty Ocean View King 8.4 Very good 8 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Pillow menu Premium bedding Separate bedroom - Ocean view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Ocean View King ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/e47a6341.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View King 8.4 Very good 18 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout drapes/curtains Separate bedroom - Ocean view - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Lagoon view king ![Deluxe Lagoon view king | Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/6ec9bd69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lagoon view king 8.4 Very good 29 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout drapes/curtains Separate bedroom - Lagoon view - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Ocean View Double ![Deluxe Ocean View Double | Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/562a91b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Double 8.6 Excellent 35 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout drapes/curtains Separate bedroom - Ocean view - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Lagoon view double ![Deluxe Lagoon view double | Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/b412c596.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lagoon view double 8.2 Very good 19 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout drapes/curtains Separate bedroom - Lagoon view - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Family Lagoon View (Two Bedroom) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/3d4ac4a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Lagoon View (Two Bedroom) 10.0 Exceptional 2 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout drapes/curtains Separate bedroom - Lagoon view - 861 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/3b9cba02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.8 Excellent 13 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout drapes/curtains Separate bedroom - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds ![Deluxe Room, 2 Double Beds | Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d83ad9f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 8.4 Very good 22 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout drapes/curtains Separate bedroom - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Family Ocean View - Two Bedroom ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/3d4ac4a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Ocean View - Two Bedroom ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Ocean view - 861 sq ft - Sleeps 5 - 1 King Bed and 2 Double Beds ### View all photos for Deluxe Family Ocean View Double Beds - Two Bedroom ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/3d4ac4a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Ocean View Double Beds - Two Bedroom 9.0 Wonderful 2 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Ocean view - 861 sq ft - Sleeps 6 - 4 Double Beds ### View all photos for Classic Room, Accessible, Lagoon View ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Accessible, Lagoon View ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Lagoon view - 431 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Lagoon view - 861 sq ft - Sleeps 5 - 1 King Bed and 2 Double Beds ### View all photos for Classic Room, 2 Bedrooms, Ocean View (Deluxe Family) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Bedrooms, Ocean View (Deluxe Family) 8.0 Very good 1 review ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Ocean view - 850 sq ft - Sleeps 5 - 1 King Bed and 2 Double Beds ### View all photos for Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Ocean view - 850 sq ft - Sleeps 6 - 4 Double Beds ### View all photos for Deluxe Double Room, Lagoon View (Classic) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/225ba077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Lagoon View (Classic) 10.0 Exceptional 1 review ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Lagoon view - 431 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, Lagoon View (Classic) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/743e5389.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Lagoon View (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Lagoon view - 431 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Double Room, Ocean View (Classic) ![Deluxe Double Room, Ocean View (Classic) | Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/67e700c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Ocean View (Classic) 10.0 Exceptional 1 review ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Ocean view - 431 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, Ocean View (Classic) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/159eb2f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View (Classic) 10.0 Exceptional 1 review ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - Ocean view - 431 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Double Room (Classic) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/225ba077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - 431 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Classic) ![Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/93676cdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - 431 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 1 King Bed, Ocean View (Diamond) ![Classic Room, 1 King Bed, Ocean View (Diamond) | Premium bedding, down comforters, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/a53634ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Ocean View (Diamond) 10.0 Exceptional 1 review ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Blackout drapes/curtains Premium bedding Down duvet - 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More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lCnjeT6i%26affcid%3DUS.DIRECT.PHG.1110l4228.1100l68075%26ref_id%3D1101lCnjeT6i%26my_ad%3DAFF.US.DIRECT.PHG.1110l4228.1100l68075%26afflid%3D1101lCnjeT6i%26affdtl%3DPHG.1101lCnjeT6i.PZERSkdbGe)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information%3Fsiteid%3D1%26langid%3D1033%26clickref%3D1101lCnjeT6i%26affcid%3DUS.DIRECT.PHG.1110l4228.1100l68075%26ref_id%3D1101lCnjeT6i%26my_ad%3DAFF.US.DIRECT.PHG.1110l4228.1100l68075%26afflid%3D1101lCnjeT6i%26affdtl%3DPHG.1101lCnjeT6i.PZERSkdbGe) ## About the neighborhood Located in Zona Hotelera, a neighborhood in Cancun, Hard Rock Hotel Cancun - All Inclusive is next to a golf course and on the beach. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. La Isla Shopping Mall and El Rey Ruins are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Cancun travel guide](https://www.expedia.com/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.08938%2C-86.77025&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7Ousq_J39xnKhJv0csc73aKnQyE=) Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500 ### What's nearby - ![🎶 Birds flying high, you know how I feel! 🎶 Parasailing along the coast of Cancun is an awesome experience, we were even lucky enough to spot a few turtles swimming below! ☀️🐢🐠🐟🌴😀 #GoProANZ #GoPro #Mexico ](https://images.trvl-media.com/place/179995/c00eea74-23e1-42d6-896a-bdcd84883d55.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ballenas Beach 3 min walk \- 0.2 miles - ![Aquaworld showing signage](https://images.trvl-media.com/place/6075634/d57890af-4f42-4bb4-8cfa-c5ca115a7165.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aquaworld 11 min walk \- 0.6 miles - ![Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.](https://images.trvl-media.com/place/6075620/344db3fc-b82b-44bd-936f-899729d4e71f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Iberostar Cancun Golf Course 3 min drive \- 1.8 miles - ![Cancun_LaIslaShoppingMall_6075610_190](https://images.trvl-media.com/place/6075610/0f026e52-8aa6-4036-8e50-6e927536acff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Isla Shopping Mall 4 min drive \- 1.8 miles - Kukulcan Plaza Shopping Mall 18 min walk \- 1.0 mile ### Getting around - Cancun Intl. Airport (CUN) 19 min drive ### Restaurants - Nebbiolo 5 min walk - Fred's House American Seafood & Oyster Bar 6 min walk - The Great Room 9 min walk - Club 91 Lounge 7 min walk - Cafetto ## About this property ### Hard Rock Hotel Cancun - All Inclusive Luxury all-inclusive property near Aquaworld Located close to La Isla Shopping Mall and Iberostar Cancun Golf Course, Hard Rock Hotel Cancun - All Inclusive provides a free breakfast buffet, an adjacent golf course, and an airport shuttle. With amenities like a beachfront location and sun loungers, this property is the perfect place to soak up the sun. Indulge in a body treatment, a massage, and a manicure/pedicure at The Rock Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and pizza. Yoga classes are offered at the health club; other things to do include basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and a terrace. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers - Free self parking - An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Air hockey, beach towels, and 14 meeting rooms - Guest reviews say great things about the helpful staff Room features All 600 rooms have comforts such as private indoor hot tubs and 24-hour room service, in addition to perks like premium bedding and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - Wardrobes/closets, balconies, and LED light bulbs ### All inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Dancing Language Water fitness ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/5000000/4870000/4862800/4862726/06ff02c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Peninsula - 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Adults Only - All Inclusive Zona Hotelera - Pool - Breakfast included - All inclusive - Spa 9.2 Wonderful 4,690 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=80279416&PinnedHotelID=80279416&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - Hot tub - All inclusive - Spa 8.8 Excellent 6,376 reviews $394 nightly $482 total Mar 5 - Mar 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5279045,4862726,41491098,1087292,78626183) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 swim-up bars - 5 restaurants - 6 bars/lounges - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Ciao - Frida - Pizzeto - Toro - Zen ### Things to do - 18-hole adjacent golf course - Air hockey - Arcade/game room - Basketball - Billiards/pool table - Children's pool - Evening entertainment - Free children's club - Full-service spa - Health club - Outdoor pool - Outdoor tennis court - Piano - Playground - Shopping - Table tennis - Waterslide - Yoga classes ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 14 meeting rooms - Conference center (16,404 square feet of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 19 treatment rooms - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Outdoor treatment areas - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 steps to reach entrance - 4 accessible parking spaces - Elevator (35 inch wide door) - Handrails in stairways (35 inches high) - Stair-free path to entrance - Tile flooring in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 12 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - Comprehensive recycling policy - Lifeguards - Local artist showcase - Locally-owned and organized tours and activities - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools All guests, including children, are required to present a valid government-issued ID card at check-in. ### Renovations and closures This property is closed from August 3 2026 to December 15 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per pet, per week Welcoming dogs and cats only 2 total (up to 50 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 34 per person (roundtrip) - Pet fee: USD 150 per pet, per week - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the health club or fitness facility ### Property is also known as All Inclusive Hard Rock Hotel All Inclusive Hard Rock Hotel Cancun Cancun Hard Rock Hotel Hard Rock All Inclusive Hard Rock Hotel All Inclusive Hard Rock Hotel All Inclusive Cancun Hard Rock Hotel Cancun Hard Rock Hotel Cancun All Inclusive Hard Rock Hotel All Inclusive All-inclusive property Hard Rock Cancun Inclusive in Hard Rock Hotel Cancun All Inclusive Cancun Hard Rock Hotel Cancun - All Inclusive Hotel Hard Rock Hotel Cancun - All Inclusive Cancun Hard Rock Hotel All Inclusive Hard Rock Cancun All Inclusive Hard Rock All Inclusive Hotel Hard Rock Hotel Cancun - All Inclusive Cancun Hotel Hard Rock Hotel Cancun - All Inclusive Hard Rock Cancun All Inclusive ## Frequently asked questions ### Does Hard Rock Hotel Cancun - All Inclusive have a pool? ### How much does it cost to stay at Hard Rock Hotel Cancun - All Inclusive ? ### Is Hard Rock Hotel Cancun - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Hard Rock Hotel Cancun - All Inclusive ? ### What time is check-out at Hard Rock Hotel Cancun - All Inclusive ? ### Does Hard Rock Hotel Cancun - All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Hard Rock Hotel Cancun - All Inclusive ? ### Where is Hard Rock Hotel Cancun - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hard Rock Hotel Cancun - All Inclusive Reviews 8.0 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.4 Cleanliness ### 10 Location ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 794 8 - Good 274 6 - Okay 192 4 - Poor 108 2 - Terrible 149 ## Reviews ### 10/10 Excellent #### Diana Feb 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was great from staff to food. ![The ocean view from our room ](https://a.travel-assets.com/ugc/hotel-reviews/e3d9e201-80c1-4948-bc79-7302ed16272b-1770821863925.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diana Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Edward Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great room, great staff, great service, great food, great pool, great beach, great vibes. ##### Edward Stayed 7 nights in Dec 2025 ### 8/10 Good #### Glenn Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great beds, ocean view, bath jaccuzi, food lovely, wine and margaritas great. Room service... pool side nice arrangement. ##### Glenn Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Elizabeth Karen Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing room staff were all friendly and super helpful. Food was also very delicious. ##### Elizabeth Karen Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Darlene Jan 25, 2026 Liked: Cleanliness, property conditions & facilities Everything is top notch service. ![](https://a.travel-assets.com/ugc/hotel-reviews/5e900bcb-e8d5-4b35-a924-f3b0f8460463-1769368124045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Darlene Stayed 7 nights in Jan 2026 ### 8/10 Good #### GURSEWAK SINGH Dec 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool and swim bars were amazing ##### GURSEWAK SINGH Stayed 5 nights in Dec 2025 ### 8/10 Good #### Marvin Wilfredo Jan 17, 2026 Liked: Cleanliness, amenities hospitality. great staff ![](https://a.travel-assets.com/ugc/hotel-reviews/af00a389-5f31-4f23-88eb-094e0f101663-1768666243825.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marvin Wilfredo Stayed 4 nights in Jan 2026 ### 8/10 Good #### Anthony Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very good service. Hotel not as luxurious as in the past. Good pool. Great beach in front of the hotel. ##### Anthony Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Eusebiu G Jan 18, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a really great family vacation at this hotel. The staff was super friendly and made us feel at home. Our room was always spotless, and we especially want to thank Michael at the Asian restaurant for making my birthday special, and Patricia, the vacation planner, for being so helpful. Overall, it was a lovely experience and we’d happily come back! ##### Eusebiu G Stayed 6 nights in Jan 2026 ### 8/10 Good #### nitya Dec 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very attentive and hard working staff. Stunning views from the swim-up bar. Had a blast here! ##### nitya Stayed 1 night in Dec 2025 ### 8/10 Good #### Sehoon Dec 22, 2025 Liked: Cleanliness Their service was very good !! ##### Sehoon Stayed 4 nights in Dec 2025 ### 2/10 Terrible #### Giovanni Dec 23, 2025 Disliked: Amenities, property conditions & facilities Staff was great resort need to upgraded and the food could use some help ##### Giovanni Stayed 7 nights in Dec 2025 ### 8/10 Good #### Matthew Jan 25, 2026 Liked: Cleanliness, amenities Clean room ##### Matthew Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Steven Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was in great condition, Staff was super friendly and helpful, swim up bar could’ve had some more seating but other than that was great. The balcony had a great view with good space. ##### Steven Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Elvis Alejandro Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel really recommended staying here. Rooms are clean the food is good the staff is good no complaints at all. ##### Elvis Alejandro Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### ADRIAN Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room ##### ADRIAN Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Danielle Dec 18, 2025 Liked: Staff & service, amenities Food and service was very good! Need some updating done on rooms but still worth it. Beds were very comfortable. Entertainment was excellent. ##### Danielle Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Fernando Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had amazing experience, staff were very kind ![](https://a.travel-assets.com/ugc/hotel-reviews/c5d8b311-5fe9-4ee5-8b0f-7836d514a6ee-1762135662071.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fernando Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Shari Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great resort. Food was higher quality than I’ve had at other AI’s, rooms were excellent. Great service most of the time. Nice beach, pools. No complaints. It is a fairly small resort. ##### Shari Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### John Joseph Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Service and food was above average...pool was exceptional as was the beautiful sargassum free beach!! ![](https://a.travel-assets.com/ugc/hotel-reviews/fb040ab2-555c-4ef7-93bf-6f58947c424e-1762303310790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/803a0434-2e9a-4a56-bd0d-2107a6307002-1762303330527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Joseph Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Mary Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The swim up bar was excited with the friendly staff. I enjoy sitting around the pool area with the friendly staff coming by asking if I needed anything. ![](https://a.travel-assets.com/ugc/hotel-reviews/79624042-0004-4342-877b-08d6df4ff2ad-1765214216931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5bbce4b3-f27d-4ee4-a18e-24b00eba3cb6-1765214219801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e4ca216a-3cdf-4da6-ad11-794ef24ab253-1765214220890.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15883951-7dad-43ef-b9fc-77a377f414ef-1765214220223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mary Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### candace Nov 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful view, beautiful facility, and the staff treated us so well. Cannot wait to go back. ##### candace Stayed 6 nights in Oct 2025 ### 6/10 Okay #### Brian M Jan 29, 2026 Disliked: Amenities, property conditions & facilities The service was good. The property is severely lacking and maintenance and upkeep. It’s very worn in my opinion. The gym facilities are an absolute joke too small. The food was OK. I went because of the brand expecting it to be better and was disappointed to be honest. ##### Brian M Stayed 8 nights in Jan 2026 ### 10/10 Excellent #### anthony Dec 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff and food was amazing. Tons of great entertainment as well. Some of the best food I've eaten at resorts. Also the staff are always happy and working very hard. Over all great experience. The building is a bit older but very clean ##### anthony Stayed 4 nights in Nov 2025 ### 8/10 Good #### Estela Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful Views, lots of activities daily ##### Estela Stayed 4 nights in Oct 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Hyatt Ziva Cancun All Inclusive](https://www.expedia.com/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) - [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.com/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.com/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) - [Hotel Riu Palace Las Americas - Adults Only- All Inclusive](https://www.expedia.com/Cancun-Hotels-Riu-Palace-Las-Americas-All-Inclusive-Adults-Only.h1087294.Hotel-Information) - [Live Aqua Cancun - Adults Only - All-Inclusive](https://www.expedia.com/Cancun-Hotels-Live-Aqua-Beach-Resort-Cancun-All-Inclusive-Adults-Only.h1140762.Hotel-Information) - [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.com/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) - [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.com/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) - [Paradisus Cancún – All Inclusive](https://www.expedia.com/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) - [Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive](https://www.expedia.com/Cancun-Hotels-Breathless-Cancun-Soul-Resort-Spa-Adults-Only-All-Inclusive.h69562378.Hotel-Information) - [Iberostar Selection Cancún - All Inclusive](https://www.expedia.com/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) - [The Grand Oasis Cancun - All Inclusive](https://www.expedia.com/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) - [Hotel Riu Palace Peninsula - All Inclusive](https://www.expedia.com/Cancun-Hotels-Riu-Palace-Peninsula-All-Inclusive.h4862726.Hotel-Information) - [Crown Paradise Club Cancun All Inclusive](https://www.expedia.com/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.com/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) - [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.com/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) - [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.com/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) - [Hotel Riu Palace Kukulkan - Adults Only - All Inclusive](https://www.expedia.com/Cancun-Hotels-Riu-Palace-Kukulkan-Adults-Only-All-Inclusive.h80279416.Hotel-Information) - [Grand Fiesta Americana Coral Beach Cancun - All Inclusive](https://www.expedia.com/Cancun-Hotels-Grand-Fiesta-Americana-Coral-Beach-Cancun-All-Inclusive.h12689.Hotel-Information) - [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.com/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) - [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.com/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) - [Flights to Benito Juárez](https://www.expedia.com/Destinations-In-Benito-Juarez.d553248635640645911.Flight-Destinations) - [Benito Juárez Vacations](https://www.expedia.com/Benito-Juarez.d553248635640645911.Destination-Travel-Guides) - [Car rentals near Benito Juárez](https://www.expedia.com/Destinations-In-Benito-Juarez.d553248635640645911.Car-Rental-Destinations) - [Benito Juárez Vacation Rentals](https://www.expedia.com/Destinations-In-Benito-Juarez.d553248635640645911.Vacation-Rental-Destinations) - [Things to do in Benito Juárez](https://www.expedia.com/Things-To-Do-In-Benito-Juarez.d553248635640645911.Travel-Guide-Activities)