Novotel Ambassador Seoul Dongdaemun Hotels & Residences

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Sky-high arrival, Seoul in view

Arrival begins on the 20th floor, where the lobby opens to sky and skyline, set off by a signature scent and easygoing seating for lingering. Nearby, Gourmet Bar pairs a glass-ceiling setting with French-inspired cocktails and casual bites framed by night views. Rooms echo local roofline motifs with warm stone and wood, then switch to AI voice control for lights, curtains, and music.

  • Rooftop infinity pool

    Adults-only, reservation-based swims with panoramic Seoul views on the 21st floor.
  • Market-style buffet dining

    Food Exchange serves local to international variety with chefs at an open kitchen.
  • Shop-and-sightsee location

    Walk to DDP, APM Wholesale Center, and Gwangjang Market from the hotel.

Amenities

  • Indoor heated pool with glass ceiling
  • Jacuzzi tub at the indoor pool entrance
  • 20th-floor gym with skyline-facing cardio
  • Dry saunas for post-workout cooldown
  • Residence rooms with kitchenette and laundry
  • Three-minute walk to nearby subway Exit 12
These property details are summarized by AI

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Room options

Available filters for rooms
Showing 13 of 13 rooms

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Premier Suite, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Deluxe Room, 1 Double Bed (Residence)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Deluxe Room, 3 Twin Beds (Residence)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free wired internet

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Studio, 1 Double Bed (Residence)

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(17 reviews)
  • City view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Superior Room, 3 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free wired internet

Executive Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Superior Room - 1 double bed & 1 single bed

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

Premier Family Room, 1 Bedroom (Residence)

  • City view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free wired internet
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About the neighborhood

Near a metro station, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is in Jung-gu, a neighborhood in Seoul with great shopping. Heunginjimun Gate and Deoksugung Palace are notable landmarks, and travelers looking to shop may want to visit Goodmorning City and Pyounghwa Market. Doota Mall and Dongdaemun Design Plaza are two other places to visit that come recommended. Guests love the hotel's convenience to public transportation: Dongdaemun History and Culture Park Station is 4 minutes by foot and Euljiro 4-ga Station is 7 minutes.
Map
238 Euljiro, Jung Gu, Seoul, KR, 04561

What's nearby

  • A cityscape at dusk with illuminated buildings and a fountain in the foreground.
    Cheonggyecheon
    3 min walk - 0.2 miles
  • A busy urban street at night with illuminated signs in multiple languages, including English and Korean.
    Dongdaemun History and Culture Park
    5 min walk - 0.3 miles
  • A modern architectural structure with a curved facade, a large sculpture, and a busy urban street with pedestrians.
    Dongdaemun Design Plaza
    5 min walk - 0.3 miles
  • A bustling street food market with various food stalls and vendors.
    Gwangjang Market
    7 min walk - 0.4 miles
  • A street market with various stalls selling textiles and accessories.
    Dongdaemun Market Mall
    8 min walk - 0.5 miles

Getting around

  • Dongdaemun History and Culture Park Station
    4 min walk
  • Seoul Station
    13 min drive
  • Incheon Intl. Airport (ICN)
    68 min drive

Restaurants

  • Vons Chicken
    3 min walk
  • GOURMET BAR
    1 min walk
  • StarSamarkand
    3 min walk
  • 카페바이칼
    3 min walk
  • Food Exchange
    1 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

  • Luxury hotel near Dongdaemun History and Culture Park
  • Located close to Goodmorning City and Pyounghwa Market, Novotel Ambassador Seoul Dongdaemun Hotels & Residences provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy brunch, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and an indoor pool, along with cabanas, sun loungers, and a lifeguard on site
    • Free self parking
    • Buffet breakfast (surcharge), an electric car charging station, and a front-desk safe
    • A 24-hour front desk, a vending machine, and luggage storage
    • Guest reviews speak highly of the helpful staff and proximity to public transit
  • Room features
  • All 523 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and bidets
    • 55-inch TVs with cable channels
    • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 21 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The pool, fitness center, sauna, and kids zone will not be available on the first Tuesday of every month.
The operation hours and closing dates of property facilities, swimming pools, and the club lounge are subject to change without prior notice, depending on hotel circumstances.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 19 years old are not allowed in the outdoor rooftop pool.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Access to the pool and kids zone is available by reservation only, with one entry permitted per day.
Some room types include access to the Club Lounge. Guests must be at least 19 years old to access the Club Lounge.

We should mention

The seasonal pool will be open from April to October
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

Frequently asked questions

Does Novotel Ambassador Seoul Dongdaemun Hotels & Residences have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Novotel Ambassador Seoul Dongdaemun Hotels & Residences on Sep 28, 2026 start from $316, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Ambassador Seoul Dongdaemun Hotels & Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Check-out is at noon.

Where is Novotel Ambassador Seoul Dongdaemun Hotels & Residences located?

Located in Jung-gu, this luxury hotel is within a 5-minute walk of Dongdaemun History and Culture Park, Goodmorning City, and Dongdaemun Design Plaza. Doota Mall and Gwangjang Market are also within 10 minutes. Dongdaemun History and Culture Park Station is only a 4-minute walk and Euljiro 4-ga Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 883 out of 1366 reviews
Rating 8 - Good. 345 out of 1366 reviews
Rating 6 - Okay. 99 out of 1366 reviews
Rating 4 - Poor. 22 out of 1366 reviews
Rating 2 - Terrible. 17 out of 1366 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,close to everything and with the Residence wing it’s very convenient for a family to stay at this hote
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, fantastic breakfast and great location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was amazing and location was perfect.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the residences. It was a perfect 5 night stay to end our three week holiday to Japan and Korea. Large and luxurious and great location. Would definitely stay here again if back in Seou, highly recommend.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just next to the airport bus stop. Excellent staff, lovely room, & fabulous breakfast!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was greatly enjoyed by my wife and 12 year old daughter.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great team providing personalised service and very professional and friendly. Having to book for swimming pool in advance and go at a specific time wasn’t ideal, however they have good facilities; would be great to be able to go to the swimming pool area whenever you find the time. The food and beverages were really good. Great atmosphere.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. The staff was very helpful. Location was excellent!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and courteous and helped you out even though they didn't speak English very well they still were able to speak enough to guide you to where to go and if they couldn't they would get someone else to help you
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 4 who spent a week in Seoul, touring the city and its nearby sites. Novotel met all our needs for a comfortable and enjoyable stay. The hotel is closed to a subway and a night market around the corner, so it's very convenient to get from one place to another. Breakfast was buffet-style, serving varying Asian/Western options. The soup noodle was my favorite. Thanks Novotel for making our stay in Seoul so enjoyable, will definitely book with you whenever we are back in Seoul.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay here! Beautiful hotel, great location. The breakfast buffet was delicious and worth the add on. Thank you to the staff, they were wonderful.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved our stay in the hotel. Staff were so helpful and both our rooms - residence and standard-were beautiful. Excellent location with subway a minutes walk and right at an airport bus stop. Across road from DDP building and good shops nearby. We intend to stay here again when we visit next year!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast en perfect staff!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a nice hotel and not ran down. The design is good. Thank you for maintaining the place clean and for the good quality amenities. The food option are good too. The staff are nice. The location is great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this property. The location was great and the staff was very welcoming. The rooms were very clean. We stayed in a residence room and were very happy with all the appliances, including laundry, that were included. We also found the beds to be large and very comfortable.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff, amazing amenities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the third hotel we stayed during our 2 week trip in Korea. We enjoyed here so much that we came back after our trip to Busan to stay for another 3 days. The location was perfect! It was right next to the bus stop and walking distance to the subway. There’s an Olive Young across the street, two convenient stores, and a mall close by. There are plenty of dining options as well. The staff are very warm and friendly They gave us recommendations and made sure we had everything we needed. My favorite staff was Hanji who helped check us in and made me want to rebook at Novetel for the end of our trip!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a good experience overall but there were some inconsistencies from housekeeper. They took our bathrobes and never gave us replacements right after the first and second day of our stay. They also didnt provide trash bags for the garbages in the bathroom and kitchen except for the first time which feels strange for a 5 star hotel but overall, I am thankful for the job they did helping us clean up the room and there were no other qualms besides that. The washer dryer combo was terrible though and I do not recommend using it unless you plan on being there when it finishes because your clothes will just be a soaking wet mess after the “dry cycle.”
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great selection of food available for buffet breakfast + Staffs were very polite and helpful. The check in and check out staffs were amazing too
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was fantastic. It was the perfect size for a family of four, with plenty of space to relax. The bathroom was equally impressive, and the bath was absolutely huge. Honestly, I couldn't fault either the room or the hotel. The only slight and I mean slight downside was the location. If it had been a little closer to Myeongdong, it would have been perfect. Travelling on the subway with four people and two large suitcases each isn't ideal for everyone, although, in fairness, I could have taken a taxi and you'll only do that twice.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is on the expensive side but overall, the hotel is a well ran and properly maintained facility. The swimming pool is amazing.
Stayed 7 nights in Mar 2026