Skip to Main Content.
List your propertySupportTrips

Unlock instant savings with Member Prices

Sign in
Learn more
Feedback

The Ritz-Carlton, St. Thomas

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for The Ritz-Carlton, St. Thomas

View from property
2 outdoor pools, cabanas (surcharge), pool umbrellas
4 restaurants, breakfast served
Presidential Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk
Lobby
The Ritz-Carlton, St. Thomas offers a genuine tropical escape where turquoise waters lap against white sand beaches. Visitors can explore the oceanfront through snorkeling and kayaking, or simply unwind beside one of the two outdoor pools complete with cabanas and sun loungers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Housekeeping
  • Gym
Exterior

On the beach

This Mediterranean-style resort is located on the waterfront and on the beach. Take advantage of the beach umbrellas and beach towels at the white sand beach. Experience the magic of beachfront dining with an unforgettable meal at the restaurant. Unwind and sip on a chilled cocktail at the beach bar. Some on-site activities to enjoy while you're visiting include snorkeling, sailing, and paddleboarding. Notable activities close by include surf lessons and parasailing.

On the beach, white sand, beach umbrellas, beach towels
2 outdoor pools, cabanas (surcharge), pool umbrellas

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 1976 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony, Resort View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 1080 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 893 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 3 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 3 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 1976 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Resort View

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Ceiling fan
  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Ceiling fan
  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 1539 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Ceiling fan
Sofa bed - double
  • 968 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 1080 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Oceanfront

View from room

Club Room, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in St. Thomas, The Ritz-Carlton, St. Thomas is on the beach. The area's natural beauty can be seen at Secret Harbour Beach and Sapphire Beach. Lindquist Beach and Coki Point Beach are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and ziplining.
Visit our St. Thomas travel guideOpens in a new window
View more Resorts in St. ThomasOpens in a new window
Map
6900 Great Bay, St. Thomas, St. Thomas, 00802

What's nearby

  • Cowpet Bay - 4 min walk - 0.3 miles
  • Secret Harbour Beach - 16 min walk - 0.9 miles
  • Sapphire Beach - 5 min drive - 1.9 miles
  • Lindquist Beach - 5 min drive - 2.4 miles
  • Coki Point Beach - 12 min drive - 4.0 miles

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • ‪The Tap & Still - ‬3 min drive
  • ‪Kween Vee Smoothies - ‬2 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪The Ritz-Carlton, St. Thomas - ‬1 min walk

About this property

The Ritz-Carlton, St. Thomas

Luxury family-friendly resort near Secret Harbour Beach
Located close to Sapphire Beach and Lindquist Beach, The Ritz-Carlton, St. Thomas provides a beach bar, a terrace, and designer stores on site. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and kayaking. Treat yourself to a facial, a deep-tissue massage, or a body scrub at The Ritz-Carlton Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Enjoy the 24-hour gym, as well as activities like boat tours and snorkeling. Guests can also expect to find a firepit, a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • 2 outdoor pools and a children's pool, along with a waterslide, cabanas, and sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
  • Valet parking (surcharge), express check-out, and express check-in
  • A children's club (surcharge), coffee/tea in the lobby, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 180 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and room service.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep soaking tubs
  • 55-inch LCD TVs with premium channels
  • Balconies, free infant beds, and coffee/tea makers

Property amenities

Parking and transportation

  • Limo/town car service
  • Secured, uncovered valet parking on site (USD 40 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 49 for adults and USD 28 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Boat
  • Boat tours
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Sail boat
  • Snorkeling
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 49.00 for adults and USD 28.00 for children
  • Uncovered valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Does The Ritz-Carlton, St. Thomas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on Sep 8, 2025 start from $479.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, St. Thomas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, St. Thomas?

Valet parking is available for USD 40 per night.

What time is check-in at The Ritz-Carlton, St. Thomas?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, St. Thomas?

Check-out is at 11 AM.

Where is The Ritz-Carlton, St. Thomas located?

Nestled on the beach, this St. Thomas resort is within 3 mi (5 km) of Secret Harbour Beach, Sapphire Beach, and Lindquist Beach. Coki Point Beach and Bolongo Bay are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 249 out of 424 reviews
Rating 8 - Good. 71 out of 424 reviews
Rating 6 - Okay. 49 out of 424 reviews
Rating 4 - Poor. 28 out of 424 reviews
Rating 2 - Terrible. 27 out of 424 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Courteous staff and beautiful resort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the service is simply amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, has all you need to relax and enjoy a getaway
Stayed 2 nights in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding, vegetation and water views were breathtaking. Excellent dining options, food was excellent. Our room was big and comfortable, clean, complete with amenities. It was difficult to leave such amazing place!
Stayed 5 nights in Aug 2025

10/10 Excellent

Armindo

Liked: Cleanliness
Good service
Stayed 4 nights in Aug 2025

10/10 Excellent

Elona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!!! Ritz is always great !! 10/10
Stayed 7 nights in Aug 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will absolutely be returning within the next few months. Never experienced the customer service tht we recieved. Kimorah-lin in guest relations is an absolute Gem to this Ritz-Carlton. Everyone we spoke with was fantastic, food was great and room was immaculate! Thank you to everyone - ❤️ Carroll Family
Stayed 3 nights in Aug 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved Our Stay, The House Keepers were AMAZING, The Staff was so friendly, kind and helpful. The food was delicious! The pool and the entire resort is beautiful, I loved Latasha who works at the restaurant by the pool, michel & the entire staff who works at the pool, yourly in house keeping was an angel sent she helped me decorate the room for my daughters birthday ! Gio who works transportation was the best and so was Jabari both were so helpful and kind to us ! Everything was perfect! We are definitely coming back !
Stayed 5 nights in Aug 2025

10/10 Excellent

Amedeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Ritz was nice. The staff are the best part of resort. Friendly and eager to help out. If I had to complain about one thing, it would be the bathrooms around the resort...With the exception of the bathroom at Alora, none of them are airconditioned. Without air-conditioning, it get hits real hot, and the smell isnt pleasant either.
Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained, great customer service.
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The only complaint is the shower pressure wasn’t great. The staff and overall experience was incredible!! This is a must place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property
Stayed 4 nights in Jun 2025

4/10 Poor

Kim

Liked: Cleanliness
Disliked: Staff & service
They lost my reservation and then tried to charge me double for the room. Service was sub par. The rooms are nice but the exterior is very run down. Definitely not a five star resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Ritz Carlton. The views, food, staff, location and hospitality was top notch. I would highly recommend if considering staying here.
Stayed 4 nights in May 2025

8/10 Good

Micheal

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Alma R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was phenomenal! The service was next level and the property was impeccable! I can’t wait to come back in December!
Stayed 6 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff. Food was not the greatest. We had a car rental and were able to go off properly to a few restaurants that were excellent.
Stayed 6 nights in May 2025

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing areas, great stafg
Stayed 3 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Mar 2025

4/10 Poor

charity

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There was roach in our room , staff drop large knife in pool while kids where in pool . Staff was very rude at times . Poor customer service . Rooms never got clean .
Stayed 5 nights in Jul 2025

10/10 Excellent

Lavanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

The Ritz Service was the best. Expedia is terrible. I would really like to get my credit for Marriott points considering Expedia doesn’t give you anything. I’m done with
Stayed 4 nights in May 2025

10/10 Excellent

Sharon Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular Caribbean experience! Genuinely warm and accommodating staff!
Stayed 1 night in Mar 2025

6/10 Okay

Noel

Liked: Cleanliness
Really expensive, nothing to do in premises, Very expensive for what you get Restaurant food average, Service in some areas really rude No transportation to airport or downtown Transportation very expensive Use taxi, private transportation $299.99 one way from airport to hotel
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay.
Stayed 2 nights in Apr 2024