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Photo gallery for Lotte New York Palace

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A modern living room with a fireplace, comfortable seating, a coffee table, and a large window with a city view.
A dining area with a fireplace, tables, and chairs.
A high-rise interior with a modern living area featuring a sofa, chairs, and a coffee table, with a cityscape view through large windows.
Luxury
VIP Access
Property class: 4.5

Lotte New York Palace

Reviews

9.0 out of 10
Wonderful

Luxury family-friendly hotel near 5th Avenue

Located close to Grand Central Terminal and Rockefeller Center, Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a massage, a body wrap, and a manicure/pedicure at The Palace Spa, the onsite spa. Be sure to enjoy a meal at Gold Room, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.

Highlights for your 4-night trip

  • Loved by couples

    This property received multiple 10/10 ratings from couples.

  • Exceptional service & staff

    The top-rated staff and service will ensure you feel welcome and pampered.

  • Car service available

    A rare find - travel in style with convenient limo or town car service.

  • Easy to get around

    Guests love the convenient spot for exploring the area.

About this property

  • Full-service spa
  • Bar and lounge
  • American restaurant
  • On-site health club
  • Air conditioning
  • Room service

Explore the area

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455 Madison Ave, New York, NY, 10022
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪2 min walk‬
  • Place, Times Square
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬
A room with two reclining chairs facing a window with a view of a cityscape.
A modern bathroom with a marble wall, a built-in bathtub, and a showerhead.

Spa

Palace Spa invites relaxation with hot stone massages, body scrubs, wraps, and facials. In-room massage services cater to guests seeking private pampering. The detox wraps provide rejuvenating wellness experiences, while the steam room offers soothing warmth. This hotel's spa creates a tranquil retreat for complete decompression.

What guests liked about the spa

The spa was a highlight of the hotel, offering exceptional services and a serene oasis in the heart of the city.

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Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking