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Live Aqua Cancun - Adults Only - All-Inclusive

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Caribbean serenity with seven pools

Aromatic infusions waft through the all-inclusive resort's open-air spaces, creating a sensory journey upon arrival. Seven pristine pools offer serene relaxation with attentive service. This adults-only sanctuary balances tranquility with entertainment like yoga, silent disco nights, and dining across eight restaurants.

Popular amenities

  • Spa
  • Pet friendly

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

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About this property

Live Aqua Cancun - Adults Only - All-Inclusive

  • Luxury property near La Isla Shopping Mall
  • Free cooked-to-order breakfast, a nightclub, and a swim-up bar are just a few of the amenities provided at Live Aqua Cancun - Adults Only - All-Inclusive. With a beachfront location, beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Indulge in a body treatment, a manicure/pedicure, and a body scrub at Feel Harmony Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mexican cuisine. Yoga classes are offered at the gym; other things to do include archery and volleyball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
  • You'll also enjoy perks such as:
    • 7 outdoor pools along with cabanas, sun loungers, and pool umbrellas
    • Free self parking and valet parking
    • 2 outdoor tennis courts, an electric car charging station, and multilingual staff
    • A porter/bellhop, beach towels, and a banquet hall
    • Guest reviews say great things about the beach locale, pool, and helpful staff
  • Room features
  • All 371 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and pillow menus. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and hair dryers
    • 65-inch Smart TVs with premium channels
    • Wardrobes/closets, free extra beds, and daily housekeeping

All inclusive details

  • All-inclusive room rates at Live Aqua Cancun - Adults Only - All-Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball
    • Tennis rackets

Lessons/classes/games

    • Bartending
    • Cooking
    • Dancing
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of Preferred Hotels & Resorts.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 44 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Free rollaway/extra beds

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Live Aqua Cancun - Adults Only - All-Inclusive have a pool?

Yes, this property has 7 outdoor pools. Pool access is from 8:00 AM–6:00 PM.

How much does it cost to stay at Live Aqua Cancun - Adults Only - All-Inclusive?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Live Aqua Cancun - Adults Only - All-Inclusive on May 25, 2026 start from $527, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Live Aqua Cancun - Adults Only - All-Inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 100 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Live Aqua Cancun - Adults Only - All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Live Aqua Cancun - Adults Only - All-Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Live Aqua Cancun - Adults Only - All-Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Live Aqua Cancun - Adults Only - All-Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within a 5-minute walk of Nichupté Lagoon and La Isla Shopping Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1450 out of 1978 reviews
Rating 8 - Good. 288 out of 1978 reviews
Rating 6 - Okay. 157 out of 1978 reviews
Rating 4 - Poor. 40 out of 1978 reviews
Rating 2 - Terrible. 43 out of 1978 reviews

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, gracious staff, food was delicious.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Frank Devendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a convenient location, excellent atmosphere, friendly staff, good amenities, good food, entertainment by the poolside and good beaches on and surrounding the resort.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, beautiful grounds, amazing pools and delicious food.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Ganyonga Petmia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love live Aqua. Super clean, and the staff are so good. I’ll definitely go back there. My second time staying at live Aqua and I love the experience
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Lynda

From the staff to the food, everything about this resort was amazing.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great. Food was awesome and the staff were excellent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tiesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Great amenities, well appointed rooms and good location. Very adult vibes and the food was exceptional. We loved all of the little extras like the beach bag and flip flops. Will definitely recommend to couples.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip here. Everything was amazing! The service is over the top and the food is delicious!! 😎☀️
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sheralynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Live Aqua Cancún and it did not disappoint! We loved the poolside entertainment and activities
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Stay at live aqua was great as always the weather was perfect and the staff and amenities was great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PROPERTY IS FABULOUS! THE STAFF WAS ALWAYS FRIENDLY AND HELPFUL. THS SPA WAS A GREAT TREAT! SHOUT OUT TO MERCEDES MY MASSAGE THERAPIST!!!! WILL DEF BE GOING BACK!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 all around. We LOVED this resort. We will be back. Everything was amazing, especially your wonderful staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, excellent staff, heated pools, good food, nice spa, gorgeous beach,
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Edward Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Live Aqua Cancun is amazing! Everyone is helpful, friendly, and always have a warm smile. They try to make every guest feel like they are a V.I.P. Love this place.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

erica

Liked: Cleanliness, amenities, property conditions & facilities
Great food Beautiful beach
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve been to this resort and I couldn’t recommend it more. The food, staff, amenities, and overall property are great. Only tip would be to either book poolside cabanas in advance or commit to waking up really early to secure loungers by the pool as they fill up quickly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anassa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable and spacious. I rate this place 1000 stars. The staff was so friendly everybody walked around with a smile. Beds were comfortable! The rooms were very clean extra points to the cleaning crew! The property was relaxing and very much set the tone of my vacation. The rooms even smelled clean as well as the hallways. shower water was comfortably hot. I didn’t feel overcrowded and the property felt safe for a solo traveler!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Christine Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire resort is immaculate. The staff were super friendly, courteous (everyone says "hola" as they pass) and efficient. The staff activity team
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The staff was always so friendly and accommodating. The rooms were cleaned and organized. The food was good as well. The hotel is in a great location. My friends and I had an amazing trip and we will come back.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
That staff was very attentive and friendly.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Jayna

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Resort is beautiful, staff is excellent, but the whole vibe of the resort is great for older adults looking to end the night early. Lack of enthusiasm and excitement made us end our trip short here. I expected more.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kaytie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, particularly our butler, Maggie, El Adio, and the bartender Fernando! He was amazing and we even moved to one of the pools when he went from the inside bar to the pool swim up! Absolutely amazing, friendly and we definitely need to go back!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!! Room service top notch!!! Staff was amazing!!!! Great food and restaurants and staff all around the resort!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great people. De
Stayed 3 nights in Feb 2026