Shangri-La Yuanqu, Suzhou

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Luxury
5.0 star property
9.4

Exceptional

Lakeside luxury in Suzhou

Overlooking Jinji Lake, the spa offers hot stone massages and body wraps. Staff arrange personalized experiences from airport pickups to restaurant recommendations. Guests can enjoy indoor and outdoor pools or yoga classes at the 24-hour health club with rooftop terrace views.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King Room

A modern hotel room with a large bed, a bench, a sofa, and a desk with a lamp.

Deluxe King Room

8.0 out of 10
Very good
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A modern hotel room with a large bed, a bedside table with a lamp, a nightstand, and a view of the city at night.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier King Room

A modern hotel room with a large bed, a sitting area with a sofa and coffee table, and a bathroom with a bathtub and shower.

Premier King Room

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Twin Room

A modern hotel room with a large bed, a separate sofa, a bathtub, and a city view.

Premier Twin Room

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Deluxe King Room

A modern hotel room with a large bed, a sitting area, a bathroom with a large mirror and bathtub, and a city view.

Horizon Deluxe King Room

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Deluxe Twin Room

A modern hotel room with a large bed, a separate sofa, a bathtub, and a city view.

Horizon Deluxe Twin Room

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite King Room

A modern hotel room with a large bed, a desk, and a chair. There is a large window with a city view.

Executive Suite King Room

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Suzhou Industrial Park neighborhood, Shangri-La Yuanqu, Suzhou is connected to a shopping center. The area's natural beauty can be seen at Jinji Lake and popular attractions include Suzhou Culture and Arts Center and Humble Administrator's Garden. Suzhou International Expo Center and Yuanrong Times Square are two other places to visit that come recommended. Visit our Suzhou travel guide
Map
Tower 2, GCL Plaza, 99 Si’an Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215028

What's nearby

  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    10 min walk - 0.6 miles
  • Suzhou Ferris Wheel
    12 min walk - 0.7 miles
  • Yuanrong Times Square
    1 min drive - 0.6 miles
  • Suzhou International Expo Center
    2 min drive - 0.8 miles
  • Suzhou Culture and Arts Center
    2 min drive - 1.0 mile

Getting around

  • Xinghu Jie Station
    11 min walk
  • Suzhou Railway Station
    24 min drive
  • Hongqiao International Airport (SHA)
    77 min drive

Restaurants

  • Living Room
    7 min walk
  • 喜粤8号(丰隆汇店)
    7 min walk
  • Apartment 208
    10 min walk
  • 鳥王烧鳥·炭火串烧居酒屋(协鑫广场店)
    7 min walk
  • 闵楠序
    15 min walk

About this property

Shangri-La Yuanqu, Suzhou

  • Luxury hotel near Jinji Lake
  • Located close to Yuanrong Times Square and Suzhou International Expo Center, Shangri-La Yuanqu, Suzhou provides a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a body scrub, a hot stone massage, or a body wrap at the onsite spa. Be sure to enjoy lunch and dinner along with Chinese cuisine and happy hour at the two on-site restaurants. Fitness classes and yoga classes are offered at the 24-hour health club; Shangri-La Yuanqu, Suzhou also has a business center and a sauna. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool and an outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), tour/ticket assistance, and 1 meeting room
    • A 24-hour front desk, massage treatment rooms, and an elevator
  • Room features
  • All 303 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
  • Other amenities include:
    • Down comforters and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and separate tubs/showers
    • Daily housekeeping, electrical adapters/chargers, and desks

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Frequently asked questions

Does Shangri-La Yuanqu, Suzhou have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Shangri-La Yuanqu, Suzhou?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Yuanqu, Suzhou on Nov 8, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Yuanqu, Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Yuanqu, Suzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Shangri-La Yuanqu, Suzhou?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Yuanqu, Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is within 1 mi (2 km) of Jinji Lake, Yuanrong Times Square, and Suzhou International Expo Center. Suzhou Culture and Arts Center and Suzhou Museum are also within 9 mi (15 km). Xinghu Jie Station is 11 minutes by foot and Shidaiguangchang Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Yuanqu, Suzhou Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 35 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Just a few minutes drive to Jin Ji Hu.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall room is clean and staff is welcoming, esp Alex who is very helpful. The only thing that disappointed us is the hair dryer which is inherently non-functional. It’s difficult to image why a 5 star hotel would offer such low grade appliance to their guests. I hope the management can look into this.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping center and public transport. Convenient store right opposite the hotel. A bit far from tourist attractions. Overall good enough.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, room was large and had great views. In the new modern part of Suzhou. The staff was very helpful especially Gavin the concierge. He way out of his way to help us navigate Suzhou. Also has plenty of restaurants near by. I have to call out the beauty of this part of town,
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City view room

Extremely service minded straff, convinietly placering walking distance to exhibition center and shopping mall. Convinience store across the street.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I've stayed in many hotels in China, and this is the best I've ever been in. The Internet is fantastic ... I could just carry on business as usual. The fitness center is good and very well maintained. The bar had a fantastic gin and tonic, and they even stayed open late for jetlagged me. I had a huge stack of student papers I needed to scan in, and they gladly did it for me. The English level was surprisingly good. Only two people couldn't handle my requests: the omlette chef (and I was able to finish in Chinese) and the poor guy I asked to scan my paper (I had no idea how to say "feed scanner" in Chinese). Room was big, clean, and had a fantastic view. My only complaints are that I wish they had regular water at breakfast and I couldn't find the bathroom light switch for a while. Already thinking about excuses to come back.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & Amazing staffs.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautiful room
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
Strong cigarette smell in the room and I even found one in the elevator. This is not acceptable. Also the temperature was stuck above 23. I had to queue in order to check out …
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치가 좋고 편의성이 좋은 호텔

금계호 주변 위치도 좋고 호텔이 아주 깨끗하고 청결하며 호텔앞에 편의점과 스타벅스가 있어 손님 만나기에도 적합함.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
주변 식사할만한곳과 편의시설이 많음
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
주변 식당등 쇼핑에도 편리함
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Excellent hotel both in offering, service and location. Can tell the mgmt put in effort in looking over slightest details.
Stayed 3 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

Apart from confusion at check in, all is great for this hotel. Well maintained right down to the food catered at the Horizon Lounge. We even get night nutritional double boiled dessert amidst other little touches. So pampered. Well done to the GM and team.
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location and great facilities!
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location and new facilities!
Stayed 2 nights in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it

It's amazing brand new hotel.We spent a very nice weekend there.Good service and cozy room.Thanks very much.
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay in a lovely place!

An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely. The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available. The gym and pool was high specced and clean. All in all, a lovely stay and we look forward to coming back.
Stayed 3 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased with our stay

Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
這是一間表現失常又沒有人性和溫度的香格里拉酒店，從門口接待到工作人員大部份都很冷漠。房間設施很新，但空調溫度是固定的，冬天低溫時沒有暖氣，飯店人員說最高溫度設定上限只到25度，即使你自行設定到28度也沒用，你如果會冷，請你自己想辦法，飯店也沒有電暖器提供。浴室內的浴缸旁邊就是地毯和床，泡個澡地毯都是濕的。飯店的泳池水療部門管理也很差勁，竟然放任沒水準的會員在男賓按摩池的水中使用手機長達數小時，完全束手無策，超誇張的。此外，我是香格里拉酒店的會員，入住前已告知當天是我的生日，但一整天飯店連最基本的說聲生日快樂都沒有，以國際連鎖5星級飯店而言，實在有點扯！
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, relatively quiet hotel

Everything seemed new, though carpet looks like it needs a steam clean. Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026