Title: The Pontchartrain Hotel Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=2434&destination=New+Orleans%2C+Louisiana%2C+United+States+of+America&selected=6830149&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Pontchartrain Hotel Savor American cuisine at three on-site restaurants or unwind with a drink at one of two bars, while handling business needs with convenient services ## Photo gallery for The Pontchartrain Hotel ![2 restaurants, breakfast, lunch, dinner served; American cuisine - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/d09843b2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/fe13b88e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, rooftop bar - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/7303e269.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e20f3baa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/13a7901a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pontchartrain Hotel sits on Magazine Street, offering a stylish retreat with multiple dining options serving American flavors. Guests connect via in-room WiFi, utilize practical laundry services, and benefit from time-saving express check-out procedures. ## Reviews 8.8 Excellent ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Breakfast available - Parking available ## Room options ### Check availability for these dates Tonight [Apr 4 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 5 - Apr 6](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Room (Product API Enablement) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/4d1ddbde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Product API Enablement) - Sleeps 1 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Clio King) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Clio King) 9.0 Wonderful 12 reviews - 427 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed (Calliope King Suite) ![Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/440d2ce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed (Calliope King Suite) 8.0 Very good 5 reviews - 712 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds (Erato Double) ![Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/fc7733c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds (Erato Double) - 427 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View (Clio King City View) 8.6 Excellent 9 reviews - City view - 427 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Clio King Accessible) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Clio King Accessible) 8.0 Very good 5 reviews - 427 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen) ![Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/dee9f83c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds (Euterpe Two Queen) 10.0 Exceptional 2 reviews - 498 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Suite, Multiple Beds (Thalia Family Suite) ![Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e2c6cb93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds (Thalia Family Suite) 8.0 Very good 1 review - 534 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) ![Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/3367bbf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - 996 sq ft - 1 bedroom - Sleeps 4 - 2 King Beds ### View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/30e66c4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) - 712 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Interior entrance](https://images.trvl-media.com/lodging/1000000/30000/24600/24516/84467a19.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ramada by Wyndham Metairie New Orleans Airport Metairie - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 1,004 reviews $80 nightly $92 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/New-Orleans-Hotels-Ramada-By-Wyndham-Metairie-New-Orleans-Airport.h24516.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=178292&destination=New Orleans (and vicinity)&destType=MARKET&latLong=29.952364,-90.07007&searchId=10394120-75d5-40e3-883b-05d0150e81e8&top_cur=USD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26500/26460/w1118h578x0y0-81ff3743_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham New Orleans Airport & Conference Center Kenner - Hot tub - Free airport shuttle - Parking included - 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More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-The-Pontchartrain-Hotel.h6830149.Hotel-Information%3Fclickref%3D1110l36DCRLw%26affcid%3DUS.DIRECT.PHG.1110l12131.1100l68075%26ref_id%3D1110l36DCRLw%26my_ad%3DAFF.US.DIRECT.PHG.1110l12131.1100l68075%26afflid%3D1110l36DCRLw%26affdtl%3DPHG.1110l36DCRLw.PZrwU7oHqo)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-The-Pontchartrain-Hotel.h6830149.Hotel-Information%3Fclickref%3D1110l36DCRLw%26affcid%3DUS.DIRECT.PHG.1110l12131.1100l68075%26ref_id%3D1110l36DCRLw%26my_ad%3DAFF.US.DIRECT.PHG.1110l12131.1100l68075%26afflid%3D1110l36DCRLw%26affdtl%3DPHG.1110l36DCRLw.PZrwU7oHqo) ## About the neighborhood Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. [Visit our New Orleans travel guide](https://www.expedia.com/New-Orleans.dx178292) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.93481%2C-90.07954&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_pw-fW6aYk-8zrnChKm0xx0UyCI=) 2031 St. Charles Avenue, New Orleans, LA, 70130 ### What's nearby - ![Antique hitching posts on Magazine Street in Uptown New Orleans, Louisiana](https://images.trvl-media.com/place/6261897/b0504dd3-2ea8-4a01-b28e-5f73eb6a2c30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Magazine Street 8 min walk \- 0.5 miles - ![National World War II Museum](https://images.trvl-media.com/place/6076612/8b0ff95d-c2ef-40f0-bf6e-bbee5f905b1f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National World War II Museum 16 min walk \- 0.9 miles - ![NewOrleans_SmoothieKingCenter_6076634-1](https://images.trvl-media.com/place/6076634/e6a7fe65-160d-43db-a935-8ef50dfcde2d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Smoothie King Center 2 min drive \- 1.4 miles - ![NewOrleans_MercedesBenzSuperdome_502026_02](https://images.trvl-media.com/place/502026/0419f565-194e-49a0-8327-34d4a9727ced.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Caesars Superdome 2 min drive \- 1.4 miles - ![NewOrleans_ErnestNMorialConventionCenter_6034967_05](https://images.trvl-media.com/place/6034967/7c1fa40a-53a0-4d75-b105-873d7bbe3b48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ernest N. Morial Convention Center 3 min drive \- 1.4 miles ### Getting around - St. Charles at Josephine Stop 1 min walk - New Orleans Union Passenger Terminal 20 min walk - Louis Armstrong New Orleans Intl. Airport (MSY) 20 min drive ### Restaurants - Hot Tin 1 min walk - Sportsman Corner Bar & Daiquiris 9 min walk - HiVolt Coffee 9 min walk - Lagniappe Bakehouse & Coffee 8 min walk - Tacos & Beer 6 min walk ## About this property ### The Pontchartrain Hotel Upscale hotel near Magazine Street Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi. You'll also find perks like: - Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a porter/bellhop - Luggage storage, ATM/banking services, and a 24-hour front desk - Smoke-free premises, an elevator, and laundry services - Guest reviews say great things about the dining options, helpful staff, and location Room features All 106 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property. More amenities include: - Bathrooms with showers and free toiletries - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/50000/40900/40853/d69d0bee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garden District Hotel Central City - Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 96 reviews $183 nightly $216 total Apr 20 - Apr 21 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=40853&PinnedHotelID=40853&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/21800/21728/b5b71f3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maison St Charles Central City - Pool - Hot tub - Pet friendly - Free WiFi 8.2 Very Good 663 reviews $83 nightly $99 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=21728&PinnedHotelID=21728&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1210000/1202800/1202770/89db111c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St. Charles Inn Uptown Historic District - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Valet parking on site (USD 55.69 per day; includes in/out privileges) ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person - 2 bars/lounges - 2 restaurants - A coffee shop/cafe ### Restaurants on site - Bayou Bar - Hot Tin - Jack Rose - Silver Whistle Cafe ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Turndown service ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (38 inch wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 1 building - 13 floors - Built in 1927 - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total pets ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250 per accommodation, per stay - Resort fee: USD 23.35 per accommodation, per night The resort fee includes: - Additional inclusions - Fitness center access - Health club access - In-room bottled water - In-room coffee - In-room safe - Nearby fitness center access - Phone calls We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person - Valet parking fee: USD 55.69 per day (in/out privileges) - Pet fee: USD 75 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Pontchartrain Hotel New Orleans Pontchartrain Hotel Pontchartrain New Orleans Pontchartrain The Pontchartrain The Pontchartrain Hotel Hotel The Pontchartrain Hotel New Orleans The Pontchartrain Hotel Hotel New Orleans ## Frequently asked questions ### Is The Pontchartrain Hotel pet-friendly? ### How much does it cost to stay at The Pontchartrain Hotel? ### How much is parking? ### What time is check-in at The Pontchartrain Hotel? ### What time is check-out at The Pontchartrain Hotel? ### Where is The Pontchartrain Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Pontchartrain Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Amenities ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 642 8 - Good 192 6 - Okay 84 4 - Poor 44 2 - Terrible 40 ## Reviews Verified ### 10/10 Excellent #### Challis Feb 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Really enjoyed this place! Staff did a great job, room was clean, bar & restaurant staff were amazing! ##### Challis Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Johnny Mar 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were clean and spacious! The staff was extremely courteous and helpful. Excellent neighborhood with shopping and restaurants. The tin roof and bayou bars were top notch ![Tin Roof bar](https://a.travel-assets.com/ugc/hotel-reviews/6010cbb8-62ed-4223-b10b-1ff6fb45dce1-1773256131812.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Tin Roof](https://a.travel-assets.com/ugc/hotel-reviews/49542f0b-13cb-4716-a228-8a7a3b79fc3d-1773256132447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Tin toof](https://a.travel-assets.com/ugc/hotel-reviews/459fb359-0d67-4c14-8f77-7ef6091fac1b-1773256131800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/90680f48-2e4c-4980-a47c-5dc0e4dadf00-1773256132356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Johnny Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### James Mar 25, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the atmosphere, staff, amenities. We’ve stayed at Marriott’s, Hyatt’s, etc. All the same feel. This is a fun, unique, artistic piece of property. And the staff is fun, professional and very welcoming. I don’t care about a gym or pool. Great restaurant and bar facilities, too. Our room had a great view, was large, funky. Clean. ##### James Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Darrin Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was beautiful and very clean. The staff were not only helpful but incredibly nice and very personable! The views you can experience from the rooftop bar (Hot Tin) were incredible, the live music in the downstairs bar (Bayou Bar) was wonderful and the coffee and breakfast from the Silver Whistle Cafe was phenomenal!!! ##### Darrin Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Martin Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Lots of character in this place. Staff was VERY courteous. ##### Martin Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Tyler Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff. Charming room and great location in Garden District. ##### Tyler Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Sheila Feb 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed the hotel very much. It is in a great location, very easy to get around on the street car line. The room was spacious, and the staff was very helpful and super nice. The jazz bar was great, and the coffee spot was delicious. ##### Sheila Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Cara Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff! ##### Cara Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Ryan Feb 8, 2026 Liked: Cleanliness, property conditions & facilities Loved it all. The staff, Cedrion was amazing and made our stay comfortable and nice we wanted to brag on her and the front desk! ##### Ryan Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Jay Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Stylish hotel with nice comfortable rooms and a nice breakfast spot. ##### Jay Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Elizabeth Dec 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful Hotel and wonderful friendly staff ##### Elizabeth Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Susan Mar 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is fabulous, with lots of extra amenities…rooftop bar, restaurant, great breakfast cafe. My only warning is be sure to turn your key in and DO NOT lose it!!! Key replacement is a whopping $250\. We were checking out the hotel for wedding room blocks for 2027, but due to this policy unfortunately we are looking elsewhere. ##### Susan Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Jill Jan 1, 2026 Liked: Cleanliness, property conditions & facilities Everyone was so polite. Great food and good service and location. ##### Jill Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Leah Jan 28, 2026 The room was clean ##### Leah Stayed 3 nights in Jan 2026 Verified ### 8/10 Good #### Barbara Feb 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean. The staff behind the desk were helpful. However the carpet was ripped and I had to be careful I didn't trip. ##### Barbara Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Beverly Jan 5, 2026 Liked: Cleanliness, staff & service, property conditions & facilities The Pontchartrain Hotel provides a taste of New Orleans’ charm. Located in the Garden District, it's an easy walk to historic 19th-century mansions, oak-lined streets and shops and cafes. Our room had a New Orleans vibe. ##### Beverly Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Jorge Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful historic hotel with great restaurants, perfect location in the Garden District with very easy access to cable cars. Always my favorite place to stay in NOLA! ##### Jorge Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### robert Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice Vintage vibe. Clean room. Huge bathroom with good shower. ##### robert Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Donna Jan 25, 2026 Liked: Cleanliness, property conditions & facilities Beautiful hotel, friendly staff, and cool jazz music on Friday night!! Saturdays piano player.... not so much!! ##### Donna Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Alan Dec 30, 2025 Liked: Cleanliness, amenities Disliked: Staff & service Clean room. Downstairs bar is great. View from rooftop bar is awesome ##### Alan Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Rachel Dec 21, 2025 Liked: Cleanliness, staff & service, amenities Room was very nice, dated charm with modern conveniences. Great view out the window on the 11th floor! ##### Rachel Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### christina marie Dec 7, 2025 Liked: Cleanliness, property conditions & facilities The ambience and history of the Ponchartrain Hotel. It’s one of the reasons it’s so special. The location has perfect. ##### christina marie Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Melissa Suzanne Dec 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely property in the most beautiful part of town. Street car stops directly in front of the hotel for easy transportation. On site restaurants are wonderful with other dinning options close by. View from Tin roof roof top bar is amazing! ##### Melissa Suzanne Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Jacob Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing staff, clean room, and trolley right out front! ![](https://a.travel-assets.com/ugc/hotel-reviews/07566490-3350-4b52-9480-3a599018ebc9-1761510552100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacob Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Stanley Oct 19, 2025 Liked: Amenities Great hotel. Great location. 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