The Pontchartrain Hotel

Property class: 4

Choose dates to view prices

Located close to Magazine Street and National World War II Museum, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed (Clio King)

A bedroom with a bed, a chair, a desk, and a window with curtains.

Standard Room, 1 King Bed (Clio King)

9.4 out of 10
Exceptional
(18 reviews)
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

A neatly made bed with a pink robe, a patterned pillow, and a bedside table with a lamp and flowers.

Superior Suite, 1 King Bed (Calliope King Suite)

8.4 out of 10
Very good
(6 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Erato Double)

A round table with a book, glasses, and a small plant.

Standard Room, 2 Double Beds (Erato Double)

  • 424 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

A city skyline with various buildings, including a prominent tower and several high-rise structures.

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

A hotel room with a large bed, a chandelier, a desk, and a chair.

Standard Room, 1 King Bed (Clio King Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

A neatly made bed with a pink robe, a patterned pillow, and a bedside table with a lamp and flowers.

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

7.4 out of 10
Good
(3 reviews)
  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

A hotel room with two beds, a chandelier, and a city view.

Superior Suite, Multiple Beds (Thalia Family Suite)

8.6 out of 10
Excellent
(4 reviews)
  • 532 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

A spacious living room with a grand piano, comfortable seating, and a large window with curtains.

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

  • 981 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

A neatly made bed with a pink robe, a patterned pillow, and a bedside table with a lamp and flowers.

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Visit our New Orleans travel guide
Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • A row of horse head sculptures on a fence in a park.
    Magazine Street
    8 min walk - 0.5 miles
  • The National WWII Museum with the American flag flying, surrounded by trees and parked cars.
    National World War II Museum
    16 min walk - 0.9 miles
  • The exterior of the New Orleans Ernest Mortimer Convention Center with large columns and a modern design.
    Ernest N. Morial Convention Center
    2 min drive - 0.9 miles
  • The Caesars Superdome with a large, rounded roof and the 'Super Bowl LIX' sign.
    Caesars Superdome
    2 min drive - 1.2 miles
  • A river with a cruise ship and a city skyline in the background.
    Port of New Orleans
    3 min drive - 1.1 miles

Getting around

  • St. Charles at Josephine Stop
    1 min walk
  • New Orleans Union Passenger Terminal
    20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    20 min drive

Restaurants

  • Igor's Bar And Grill
    1 min walk
  • Hot Tin
    1 min walk
  • Houston's Restaurant
    3 min walk
  • Juan's Flying Burrito
    9 min walk
  • Seawitch Restaurant & Oyster Bar
    6 min walk

About this property

The Pontchartrain Hotel

  • Upscale hotel near Magazine Street
  • Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
    • ATM/banking services, luggage storage, and an elevator
    • Smoke-free premises, laundry services, and a porter/bellhop
    • Guest reviews say great things about the dining options, helpful staff, and location
  • Room features
  • All 106 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Wardrobes/closets, coffee/tea makers, and heating

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Frequently asked questions

Is The Pontchartrain Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Pontchartrain Hotel?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on Nov 23, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 55.69 per day.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Pontchartrain Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Pontchartrain Hotel located?

Located in Lower Garden District, this hotel is within a 15-minute walk of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 mi (3 km). St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pontchartrain Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great coffee/ breakfast shop, bar with live music and full restaurant. Rooftop bar has am excellent view of the city.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Everything was clean & everyone was super helpful & friendly! Definitely staying there again!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night for a wedding. Staff was great, nice, and helpful.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love history, the beautiful antique classy decor, then this place is definitely for you. Staff is beyond helpful, kind, and welcoming. I loved everything about The Ponchartrain. Bed was super comfortable, and the area is so quiet.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great service from the moment we checked in, we were greeted with a text message asking about our stay and if we needed anything. Also very spacious rooms but with that Nola charm.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and I loved how spacious it was!
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Carpet in room was dirty in places .. beds /pillows average , had to call for shower wash and shampoo , would not pay more than 200 a night for this property . Parking is 55 a night . Staff were courteous . Did not eat at property .
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel. Easy walk to street car. Helpful and friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great bars and restaurants in the hotel. Staff was hospitable and friendly.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel! Trolley stop out front. Quiet! 3 terrific restaurants in the hotel! Best part was the rooftop bar Hot Tin!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful from the time that pulled up to the curb until the moment we pulled away from there three days later. Our room was spacious, exceptionally clean and beautifully appointed. The bed was like sleeping on a cloud. The staff could not have been more welcoming or helpful. To say that we enjoyed our dinner at their restaurant, JackRose, would be an understatement. The ambiance and staff , absolutely charming and the food was beyond delicious. Even if New Orleans was not one of my favorite places to visit I would come back just to stay at the Pontchartrain .
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was great. From the time we checked in until we left. I had a great time. This was my best experience in NOLA
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Ponchatrain! I stay here regularly when I come into town to visit my sister. I sleep like a baby and the le labo toiletries is such a lovely bonus!! Great uptown location as well
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were perfect
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our staycation at The Ponchatrain Hotel. It was very easy and fast to get our car whenever we needed it. The staff was excellent, especially Debrionna ( I know I didn’t spell that correctly) she was extremely sweet and made us feel very welcome. She even helped my fiancée to get a bag of ice when I hurt my ankle walking nearby. The only problem was that there was a lot of people in the hotel at night going to the rooftop bar. A little too noisy and crowded but as soon as we got to our room it was quiet.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed this place! Staff did a great job, room was clean, bar & restaurant staff were amazing!
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean rooms, nice staff, great bars in the hotel.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the room was pristine. The rooftop bar is stunning and the cafe below is really nice, as well.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of all of the hotel rooms I have ever stayed in. My room on the 5th floor with windows facing the street and side street was the quietest I have ever stayed in. From the bedroom I couldn’t hear any street noise at all. You didn’t hear an obnoxious loud toilet flush and couldn’t hear it at all from the other room. Chairs in living room a little stiff but it was a great room. Was very happy.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stylish hotel with nice comfortable rooms and a nice breakfast spot.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Comfy beds. Nice sheets and pillows. Great bar downstairs and on the roof top. Super location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and wonderful friendly staff
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from the room, great bed and room was large and comfortable! Nice with bathrobes! Great views from rooftop bar! Great location. Free parking on the street! Street car stop right outside hotel. Great neighborhood to walk in!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious! The staff was extremely courteous and helpful. Excellent neighborhood with shopping and restaurants. The tin roof and bayou bars were top notch
Tin Roof bar
Tin Roof
Tin toof
Stayed 2 nights in Mar 2026