Riviera Maya Vacations from $536

Quiet and relaxing.

Overall we had a good experience and the vibes were good in the hotel!

The service was outstanding. Beautiful rooms. We loved the plunge pool!

The location of the property is beautiful! The personnel was always working hard to make sure everything was in top condition. Very clean and comfortable. It never seemed crowded. Food options were breakfast/lunch/dinner buffet or Mexican/italian restaurant (dinner only). They all had good options. On most nights there was an entertaining show at 8. The beach is kid/non swimmer friendly. If you are looking to relax on the beach and enjoy a chill laid back environment this is the place to do it!

For the most part the property was great. I did have a few issues. Such as when we checked in & got to our room it was a mess. One of the faucets was not running cold water. The room smelled of mildew, & it was just filthy. When I went to the front desk about the issue the young lady mess very rude & kept insisting that I was upgraded. Which I know for a fact I was not & even if I had been I still need running water. An upgrade doesn’t negate that. Eventually we were switched to another room & it was fine. The views are amazing, the food was well seasoned (no complaints there). Although the adults only side, IS NOT adults only. No big deal there, but definitely false advertising. There is a raccoon problem, very bold & assertive animals that roamed day & night. The staff seemed to not be concerned about the infestation. The renting of the Balinese beds was nice, comes with a bottle of your choice (liquor) and full service for snacks. The only issue I had with this is when we complained of a large group of kids (I guess a class trip) throwing sand & playing soccer (the ball repeatedly hit my boyfriend) we were told that it’s a public beach & they could not control others. To be clear we weren’t trying to control others, but let it be known that there is Beach Etiquettes that should be followed. The welcome package committee was a bit pushy & wouldn’t take no for an answer, but we mustered through that. Again overall it was a good & relaxing trip for our anniversary.