Wyndham Alltra Cancun offers a pristine white sand beach, beach bar cocktails, ocean-view restaurants, water park access, spa services like deep-tissue massages and body wraps, beach volleyball courts, and a welcoming atmosphere for families.
Located on the beach, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is in Zona Hotelera, a neighborhood in Cancun with great shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
Zona Hotelera, Cancun, QROO, 77500
What's nearby
Nichupté Lagoon
2 min walk - 0.1 miles
La Isla Shopping Mall
16 min walk - 0.9 miles
Chac Mool Beach
18 min walk - 1.0 mile
Cancun Interactive Aquarium
19 min walk - 1.1 miles
Forum Beach
4 min drive - 1.1 miles
Getting around
Cancun Intl. Airport (CUN)
23 min drive
Restaurants
Snack Grand Park
7 min walk
Flor De Sal
7 min walk
Lobby Bar
El Mirador
8 min walk
Bubba Gump Shrimp Co.
4 min walk
About this property
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
Upscale all-inclusive property near La Isla Shopping Mall
Forum Beach is located near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, which provides free water park access, a nightclub, and an airport shuttle. With a beachfront location, beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage, or reflexology at Aura Spa, the onsite spa. Be sure to enjoy Mexican cuisine and ocean views at the 10 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a free daily manager's reception.
Other perks include:
2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
Free self parking and valet parking
A roundtrip airport shuttle (surcharge), babysitting (surcharge), and multilingual staff
A TV in the lobby, beach towels, and 5 meeting rooms
Guest reviews say great things about the family-friendly amenities, dining options, and breakfast
Room features
All 458 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
55-inch plasma TVs with cable channels
Wardrobes/closets, childcare services, and coffee/tea makers
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)
Land activities
Fitness facilities
Soccer
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
6 floors
At least 80% lighting from LEDs
Banquet hall
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Mediterranean architecture
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
55-inch plasma TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service
More
Access via exterior corridors
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?
As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on Apr 12, 2026 start from $358, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?
Check-out is at noon.
Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?
Yes, the property is all-inclusive. Activities include soccer.
Where is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt located?
Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, La Isla Shopping Mall, and Forum Beach. Cancun Convention Center is 1.3 mi (2 km) away.
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Reviews
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
For the price we paid, out room was a nice junior suite with totally separate bathroom, sitting room, and balcony. The value at this resort for what you get it excellent. Overall, it was great. No reservations at the restaurants but if you go about 40 minutes before, they will put you on the waiting list (was around 40 min for each one) then go for a drink at the bar. The beach was fantastic.lots of seats on the beach.
Truly a beautiful hotel. Numerous great restaurants and bars, extremely helpful staff, and right on the beach. Perfect for families but also suited for single people. A memorable vacation. A++++
Great family resort. Easy to get around, beautiful beach, fun pool activities, nice selection of restaurants. Food was excellent for an all inclusive. Spa services great. Service from staff excellent!
Staff and beach were AWESOME! Great Bartenders!
Morning yoga with Ivan is a nice way to start your morning.
Loved the coffee & Ice cream shop! Food was okay and need a better system for restaurants. You are not able to make reservations and must go early and put your name down or you will be waiting over 1 hr to get seated. The Italian and Mexican food was the best options. Taco bar at the pool was on point!
Everything was great! The ocean abd beach was super. Clean and shallow over a long distance.
The entertainment team (Valeri and Christine) were great and kept our boys busy everyday with fun activities.
Clean room and common area, courteous and friendly staff, breakfast & lunch excellent, dinners only ok. Cabana rentals and service was excellent.
We had a great stay less wine bottle costs and quality of dinners. Great vibes!
We had an ocean front room and it was beautiful as well as spacious.
Bartenders in the lobby bar were very friendly. The bar could use a few more tables and chairs. It was a fun place to hang out after dinner but not enough seating.
We liked that there were so many options to get food. The taco stands by the pool, cafe that was open late and early, the grill, sweet shop and of course all the restaurants. We loved the Asian, Italian and Mexican restaurants for dinner. It would be nice if all specialty restaurants had pagers since they don't take reservations. There were some nights when we put our name on multiple lists to try and get in for dinner. We had to return to each restaurant check for an available table.
We preferred the main restaurant for breakfast. The staff was very friendly and prompt in greeting us and taking beverage orders. One morning at Azul I had to get my own coffee even though there was staff cleaning tables all around us. Also the chilaquiles station would be better as a make yourself. There was rarely anyone around to make the chilaquiles and the two times we got them it seemed like it was an inconvenience.
One negative was the number of times a day we were asked if we were interested in spa services when we were by the pool. It was 4-5 times a day, every day.
Overall we had a great time and would return.
Room was good service was great staff was great but food average and we went Super Bowl week and was disappointed in how they carried and limited access to the Game.
Austin
Stayed 5 nights in Feb 2026
6/10 Okay
Ed J
Feb 15, 2026
Liked: Cleanliness
Our stay at Sunscape was good, the facilities were decent and it was clean, but we felt the resort was tailored more for families with kids, there needs to be more areas for adults.
Absolutely one of the best vacations I’ve had in 50 years.
From the moment we arrived, the employees were exceptional—consistently professional, attentive, and genuinely helpful in every respect.
Without mentioning specific names, I want to highlight that the Hotel General Manager and the Concierge staff represented the very highest standard of hospitality. Their professionalism, discretion, and attention to detail were on par with — and in many ways exceeded — the finest luxury hotels I have stayed at over the years.
This level of service is rare, and it made our stay truly memorable. Please extend my sincere thanks to your entire team for delivering such an outstanding experience.
Warm regards,
BR
Everything exceeded our expectations. The room was spotless and kept spotless by the cleaning person. The staff is great amenities were great. It was a wonderful experience. Great staff couldn’t ask for more made our vacation special.