Palmaïa-The House of AïA: All Inclusive Wellness Resort

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Serene beachfront sanctuary

Jungle-inspired architecture creates magical spaces for wellness rituals beside pristine pools. The beach club offers swimmable shoreline with cabanas and attentive staff. Evenings feature sunset DJ sessions and plant-based cuisine at restaurants between ocean and forest.

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Family King Suite

A modern hotel room with a large bed, a balcony with a view of palm trees, and a ceiling fan.

Family King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Family King Suite Ocean View

A modern bedroom with a large bed, a wooden ceiling, and a view of the sea.

Family King Suite Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Family Master Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

Family Master Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Family Master Suite Ocean View

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

Family Master Suite Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for King Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Ocean View

A modern living room with a sofa, armchairs, a coffee table, and a view of the ocean.

King Suite Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Bathtub Ocean View

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

King Suite with Bathtub Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Meditation Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

Meditation Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Meditation Suite Ocean View

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

Meditation Suite Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Suite

A hotel room with two beds, a ceiling fan, a large green patterned wall, a balcony with outdoor seating, and a view of greenery.

Queen Suite

  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Suite Ocean View

A modern room with a large sliding glass door leading to a balcony with a view of the beach.

Queen Suite Ocean View

  • Sleeps 3
  • 2 Queen Beds

View all photos for Swim Out Family Master Suite

A modern hotel room with a large bathtub, a bed, a dining area, and a view of the outdoors.

Swim Out Family Master Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Swim out king suite with bathtub

A modern hotel room with a large bathtub, a bed, a dining area, and a view of the outdoors.

Swim out king suite with bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Swim Out Meditation Suite

A modern hotel room with a large bathtub, a bed, a dining area, and a view of the outdoors.

Swim Out Meditation Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Swim Out Queen Suite

A hotel room with two beds, a balcony with a pool, and a view of the ocean.

Swim Out Queen Suite

  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Palmaïa-The House of AïA: All Inclusive Wellness Resort is near theme parks and on the beach. Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida. Don't miss out on a visit to Xaman Ha Aviary. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    1 min walk - 0.1 miles
  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    10 min drive - 3.1 miles
  • A person in a pink swimsuit swimming in a clear turquoise pool surrounded by lush green moss-covered walls.
    Xcaret Eco Theme Park
    15 min drive - 5.5 miles
  • Piste Cyclable sur Paseo Xaman-Ha
    19 min walk - 1.0 mile
  • Mahi Golf Course
    5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    57 min drive

Restaurants

  • Viva Wyndham Maya
    5 min drive
  • rosa roja
    18 min walk
  • Turquesa
    5 min drive
  • Cupcake Cafe
    9 min walk
  • Restaurante Miramare
    17 min walk

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

  • Property highlights
  • Located close to Piste Cyclable sur Paseo Xaman-Ha and Xaman Ha Aviary, Palmaïa-The House of AïA: All Inclusive Wellness Resort provides 2 swim-up bars, a beach bar, and a poolside bar. Indulge in a massage, aromatherapy, and a body treatment at Atlantis Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the 24-hour health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and designer stores on site.
  • Other perks include:
    • 6 outdoor pools along with 2 swim-up bars, free cabanas, and sun loungers
    • Free self parking
    • Free bicycle rentals, a free beach club on site, and massage treatment rooms
    • A paddleboard on site, luggage storage, and beach umbrellas
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 234 rooms feature comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and pillow menus.
  • More conveniences in all rooms include:
    • Designer toiletries and hair dryers
    • 50-inch Smart TVs with digital channels
    • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

  • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

Awards and affiliations

  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
  • The property is a member of Preferred Hotels & Resorts.

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Frequently asked questions

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort have a pool?

Yes, this property has 6 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Palmaïa-The House of AïA: All Inclusive Wellness Resort on Nov 2, 2026 start from $1,282, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palmaïa-The House of AïA: All Inclusive Wellness Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include yoga classes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews

9.8

Exceptional

10

Cleanliness

10

Location

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 618 out of 679 reviews
Rating 8 - Good. 36 out of 679 reviews
Rating 6 - Okay. 12 out of 679 reviews
Rating 4 - Poor. 9 out of 679 reviews
Rating 2 - Terrible. 4 out of 679 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! The food and service is amazing, the rooms are very well appointed and comfortable. Will definitely visit again!!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place we have ever stayed in! From the minute you arrive to the lobby, to your room, every restaurant, every meal was an amazing experience! Every single person you encounter during your day is welcoming, happy, you feel the genuine- hola. We really got to experience what it feels to go on a vacation to recharge and relax! For all the fellow vegan people, this is your place to stay in and try everything in their menus ♥️
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful and relaxing wellness resort. The staff is wonderful, the rooms are large and extremely well done, the food was much better than most all inclusive options (amazing for vegans but options for non vegans as well). The big stand out here is the spa. The spa in the middle of the jungle is unlike anything I’ve experienced. Although expensive the spa is worth every penny. Can’t wait to return.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Especially for solo travelers or a girls trip. Went with a friend and we had a digital detox. Would totally be comfortable going back by myself. The food was amazing!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a plant based guest we had an awesome time and was in food coma almost daily...absolutely loved this place and looking forward to come back again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort already thinking about when to return. Cassandra and Oscar our nomadic guides were amazing, Ale at Lek and Ume restaurant was fantastic along with Samuel and Raul at Su Casa. Such a perfect holiday. I enjoyed the classes ran by Roxy the best
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved our stay. One of the most incredible resorts we have stayed at - the service definitely made our stay more enjoyable. The staff really do go above and beyond. The daily activities were also amazing. Can't wait to return.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is excellent. The staff are great, service is spot on. Beautiful property. Vegan forward but they are accommodating of all food choices. Loved our pool front room. Great activities - yoga, and sound baths. Above and beyond all inclusive…Premium tequilas and chill vibes. Daily brunch on the beach, one of a kind.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms were spotless and staff great
Stayed 12 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, variety of restaurants, lush surroundings in jungle
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely home away from home & worth every penny. If you want to he treated like royalty you should definitely book this resort.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking to escape the city and truly relax, this is the perfect place. The property is beautiful, peaceful, and surrounded by nature. Although it’s an all-inclusive vegan resort, but we are not vegan , so we also enjoyed the fish and steak—they were delicious! The drinks were exceptional, and the staff was amazing—friendly, helpful, and always welcoming. We had a wonderful stay and highly recommend it to anyone looking for a relaxing getaway. Special Thanks to Kasandra and Oscar . They made our stay exceptional, they very attentive and caring.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is more than just a resort, this is a spiritual experience in a luxurious, beautiful setting
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service, with creative and delicious vegan food There are fish, beef, shrimp and chicken options which can be substituted The meditation, sound immersion, movement and art classes are very good and helped us unplug from work and stress. This is our second visit and …. Likely will return again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food options have decreased since we went 4 years ago. There are only 3 restaurants, so you end up eating at the same one multiple nights. That would be fine if the menu had more options, but each one only has 3 or 4 options on the main selection. The room service menu is also very small and sad, and the food we tried on that was not edible. Property is beautiful and peaceful, work out room is really nice. We come here for the small resort size and quiet, and Palmai delivers on that. They maintain the property really well and deserve recognition for that. Overall we won’t come back until the menu options change or increase.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was visible from my room. Everything was just perfect. Highly recommended
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation was PERFECT in every way! This resort is amazing! Set within a jungle next to the ocean! The food was amazing- the service was always EXCELLENT- the staff was VERY ATTENTIVE- and our Nomadic Guides (Oscar and Andre) we're very helpful with any of our questions. We will BE BACK!!!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and food
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything was perfect. The property is immaculate and the food is excellent. This is our second time at Palmaia, and it’s just as great as our first time.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and staff here are out of this world. They go above and beyond- the nomadic guides are available to help with all your questions via text. Danny and Fernando at the pool were awesome. Luis and Carlos and everyone at the restaurants does an amazing job! The food is great! There is something for everyone at every meal- you will find your favorites at every restaurant. Best experience at a Mexican resort in my 20 plus years of traveling there- definitely the best all inclusive experience! BTW if you like wine and martinis- this place does both very well! The vibes are calm and Plantissa was my daughter's favorite. Already planning our return visit!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort with great food, amenities and five star service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The Resort was beautiful. Staff was friendly and service was excellent. Food was amazing, did not have a bad meal. Overall excellent experience, we will be returning
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay with beautiful staff!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
Stayed 5 nights in Nov 2025