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JEN Singapore Tanglin by Shangri-La

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Luxury
VIP Access
4.0 star property
9.0

Wonderful

Urban retreat with free bicycles

Surrounded by lush gardens, the hotel's outdoor pool offers a serene tropical retreat from Singapore's urban bustle. Attentive staff provide thoughtful service, while guests can enjoy spa treatments or evening cocktails at the stylish poolside bar.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(52 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Twin Room

Club Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Near a metro station, JEN Singapore Tanglin by Shangri-La is in Orchard, a walkable area in Singapore with great shopping. Tanglin Mall and Forum The Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fort Canning Park. Don't miss out on a visit to Singapore Botanic Gardens. Guests appreciate the hotel's convenience to public transportation: Orchard Boulevard Station is 3 minutes by foot and Napier Station is 8 minutes. Visit our Singapore travel guide
Map
1A Cuscaden Road, Singapore, 249716

What's nearby

  • Tanglin Mall
    Tanglin Mall
    1 min walk - 0.1 miles
  • Singapore Botanic Gardens
    Singapore Botanic Gardens
    10 min walk - 0.6 miles
  • 0_CXCW62
    ION Orchard
    12 min walk - 0.7 miles
  • Orchard Road
    Orchard Road
    3 min drive - 1.4 miles
  • Forum The Shopping Mall
    8 min walk - 0.5 miles

Getting around

  • Orchard Boulevard Station
    3 min walk
  • Kempas Baru Station
    32 min drive
  • Seletar Airport (XSP)
    28 min drive

Restaurants

  • Caffe Beviamo
    3 min walk
  • J65
    1 min walk
  • Manhattan
    3 min walk
  • PAUL
    3 min walk
  • Basilico
    1 min walk

About this property

JEN Singapore Tanglin by Shangri-La

  • Upscale hotel near Singapore Botanic Gardens
  • Located close to Tanglin Mall and Gleneagles Hospital, JEN Singapore Tanglin by Shangri-La provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, J65, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a gym.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
    • Access to a nearby health club, express check-out, and express check-in
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All 565 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Does JEN Singapore Tanglin by Shangri-La have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JEN Singapore Tanglin by Shangri-La?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La on Jun 3, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Singapore Tanglin by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JEN Singapore Tanglin by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at JEN Singapore Tanglin by Shangri-La?

Check-out is at noon.

Where is JEN Singapore Tanglin by Shangri-La located?

Located in Orchard, this hotel is within a 10-minute walk of Tanglin Mall, Gleneagles Hospital, and Forum The Shopping Mall. Far East Shopping Centre and Palais Renaissance are also within 10 minutes. Orchard Boulevard Station is only a 3-minute walk and Napier Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JEN Singapore Tanglin by Shangri-La Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 641 out of 1035 reviews
Rating 8 - Good. 266 out of 1035 reviews
Rating 6 - Okay. 76 out of 1035 reviews
Rating 4 - Poor. 33 out of 1035 reviews
Rating 2 - Terrible. 19 out of 1035 reviews

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay at Jen, staff were very friendly and helpful. The food was lovely and the bar and pool was very nice too, would recommend this hotel!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Fay

Liked: Cleanliness
Fabulous location, very central and excellent customer service. Will definitely stay there again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool with towels and a life guard. Had a good meal at the fast food bar.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Batzaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the small mall with nice supermarket and restaurants
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before so know the hotel well although it was 8 years since we stayed there. Everything was perfect with rooms being upgraded since our last trip. Great location just 5 mins walk from the top of Orchard Road and with an MRT station just over the road as well. Staff are very helpful and nothing is too much trouble. Will be staying there again on our next visit
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Ming Chu Annie

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and quiet.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good service and good location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

yuanqiao

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful, location is very convenient. The breakfast is amazing!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Xiarong

Liked: Cleanliness, amenities, property conditions & facilities
The facilities were great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wenxia

Liked: Cleanliness, staff & service, amenities
Great location and comfortable place.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weโ€™ve stayed at the Jen Tanglin numerous times over the years. This is a well managed and maintained property. Staff are very efficient and helpful. Very well positioned to take advantage of the MRT for ease of travelling in the country.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aman

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marites

Liked: Cleanliness, property conditions & facilities
Everything was good. Location, breakfast food and the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ninan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely helpful staff and central location
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Rose Marie

Liked: Cleanliness, amenities, property conditions & facilities
Room was adequate but closet space for 2 women was a bit limited. Location was nice, with shopping mall and restaurants nearby.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hulusi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities. Hotel is attached to shopping mall, very convenient.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fabulous staff and a phenomenal breakfast buffet!!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mikko

Top floor and nice view.room clean and shower good
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paddy

Liked: Cleanliness, staff & service, amenities
The staff are friendly and the room is clean , love the room deco, very unique .
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived I had issues with the people above me as they kept on scraping the floorboards with their suitcases/ moving furniture. Then I told the manager on duty straight away and he kindly moved me to a quieter room. I appreciate all the staffโ€™s professional and caring nature to act immediately, knowing that the customer is always right ๐Ÿ˜Š thank u ๐Ÿ™ I loved the pool area the best. Nice to swim every morning in the heated pool. Beautiful surrounding gardens
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Sin-lan S.

Liked: Cleanliness, staff & service, amenities
Room is clean but small. Convenient location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jie ying

Liked: Cleanliness, amenities, property conditions & facilities
Great room w awesome view! exemplary service by all staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to MRT station. Bus stops close by for various locations in city. Excellent pool with all day sunshine and lots of sun beds.
Stayed 8 nights in Dec 2025