Helvetia & Bristol Firenze – Starhotels Collezione

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Luxury
5.0 star property
9.2

Wonderful

Aristocratic calm in central Florence

Helvetia & Bristol Firenze feels like an intimate aristocratic residence, pairing timeworn grandeur with a sleek contemporary counterpoint. Days drift between a glass-ceilinged Winter Garden with Tuscan motifs and a rooftop terrace that frames the Duomo. Below, LA SPA sits over ancient Roman baths, turning wellness into part of the city’s story.

  • Roman-bath spa journey

    A thermal circuit with hammam, sauna, frigidarium, and salt room.

  • Dining with Italian flair

    From pastry-led breakfasts to Italian specialties and cocktails on-site.

  • Step into Florence icons

    Walk to the Uffizi Gallery in about five minutes.

Amenities

  • Pet-friendly welcome for small animal companions
  • Deluxe rooms with balconies over the center
  • Carrara marble baths with deep soaking tubs
  • Individually decorated rooms with original artworks
  • Vecchietti bus station right near the hotel
  • Airport shuttle bus station 10-minute walk
These property details are summarized by AI

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Triple Room

A spacious bedroom with a large bed, a vanity with a mirror, and a seating area with a sofa and armchairs.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

A hotel room with a large bed, a bench, a TV, and framed pictures on the wall.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Suite

A room with a blue velvet sofa, a round table with chairs, a vase with flowers, and patterned wallpaper.

Panoramic Suite

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room (Helvetia)

A hotel room with a bed, a vanity with a mirror, a bathroom with a bathtub, and a television.

Deluxe Double or Twin Room (Helvetia)

9.0 out of 10
Wonderful
(10 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

A room with a red sofa, a wooden dresser, and a bed. There are two windows with curtains, and a chandelier hangs from the ceiling.

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Heritage Suite

A hotel room with a large bed, a red headboard, and a framed picture on the wall.

Heritage Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A hotel room with a large bed, framed pictures on the walls, and a chandelier.

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double or Twin Room (Helvetia)

A room with a large bed, a mirror, and a chandelier.

Deluxe Double or Twin Room (Helvetia)

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite (Helvetia)

Room

Junior Suite (Helvetia)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Helvetia)

A room with a red and white color scheme, featuring a bed, a sofa, a coffee table, and a dresser.

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Bristol)

A bedroom with a large bed, a nightstand, a lamp, and a mirror with an arched design.

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Bristol

A four-poster bed with a dark headboard, a bedside table with a lamp, and a large mirror on the wall.

Suite Bristol

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite Bristol

A luxurious bedroom with a large bed, two bedside tables with lamps, a round dining table with chairs, and a large mirror above the bed.

Presidential Suite Bristol

  • City view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite (Bristol)

A modern bedroom with a bed, bedside tables, a floor lamp, a mirror, and framed pictures on the wall.

Junior Suite (Bristol)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

Room

Room, Connecting Rooms

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Room (Cozy)

A hotel room with a large bed, a desk with a vase of flowers, and framed pictures on the walls.

Room (Cozy)

  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Located in Historic Centre of Florence neighborhood, Helvetia & Bristol Firenze – Starhotels Collezione is connected to a rail/subway station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Spend some time exploring the area's activities, including golfing. Visit our Florence travel guide
Map
Via Dei Pescioni 2, Florence, FI, 50123

What's nearby

  • A historic building with an ornate archway and a statue in the foreground.
    Piazza della Repubblica
    2 min walk - 0.1 miles
  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    3 min walk - 0.2 miles
  • A classical fountain with multiple statues, surrounded by historic buildings.
    Piazza della Signoria
    5 min walk - 0.3 miles
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    5 min walk - 0.3 miles
  • A detailed view of a cathedral's facade with intricate carvings and statues.
    Piazza del Duomo
    6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop
    6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    9 min walk
  • Florence Airport, Peretola (FLR)
    27 min drive

Restaurants

  • Caffè Gilli
    2 min walk
  • Caffè Concerto Paszkowski
    2 min walk
  • Osteria Belle Donne
    2 min walk
  • Hard Rock Cafe Florence
    2 min walk
  • GIACOSA
    2 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

  • Luxury boutique hotel connected to a rail/subway station
  • A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Helvetia & Bristol Firenze – Starhotels Collezione provides a terrace, shopping on site, and dry cleaning/laundry services. Indulge in a facial, a deep-tissue massage, and a manicure/pedicure at the onsite spa. The on-site Regional cuisine restaurant, Cibrèo Ristorante, features al fresco dining and dinner. In addition to a fireplace in the lobby and car rentals on site, guests can connect to free in-room WiFi.
  • Other perks include:
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • Babysitting (surcharge), an elevator, and multilingual staff
    • Concierge services, massage treatment rooms, and a banquet hall
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All 89 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
  • Extra conveniences in all rooms include:
    • Rainfall showers, bidets, and tubs or showers
    • 32-inch TVs with satellite channels
    • Childcare services, electric kettles, and daily housekeeping

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways (37 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1894
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 60 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1JJ5NDZ7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Helvetia & Bristol Firenze – Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 60 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on Nov 1, 2026 start from $627, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 60 per day. Valet parking is available for EUR 60 per day.

What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Helvetia & Bristol Firenze – Starhotels Collezione located?

Located in Historic Centre of Florence, this luxury hotel is within a 5-minute walk of Strozzi Palace and Piazza di Santa Maria Novella. Ponte Vecchio and Piazza del Duomo are also within 10 minutes. Unità Tram Stop is 6 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 405 out of 577 reviews
Rating 8 - Good. 119 out of 577 reviews
Rating 6 - Okay. 32 out of 577 reviews
Rating 4 - Poor. 13 out of 577 reviews
Rating 2 - Terrible. 8 out of 577 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and convenient location; great continental breakfast; lovely rooms and bathrooms (including fresh flowers); great lobby bar and aperitivo.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location of a truly luxury hotel in Florence. Staff was exceptional.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Florence was wonderful in Helvetia & Bristol, everything exceeded our expectations. Wonderful staff, immaculate room cleaning and tidying up, amazing location, lovely breakfast buffet. Would go again in a heartbeat on my next visit to Florence.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely charming and so centrally located to everything that it was easy to pop in and out of the hotel throughout the day. I had a room on the first floor facing the street and was initially concerned that it might be noisy but it was perfectly quiet and the room was completely dark with the shutters. I also used the gym, which was completely sufficient. Lovely experience and I would definitely go back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff , Location and room so beautiful
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel. Perfect location. Everything was spotlessly clean. The staff were so friendly and accommodating. The spa was out of this world. The breakfast had so much variety. Will definitely be staying there again.
Entrance
Winter Garden where breakfast takes place.
Winter Garden
Ham & mushroom omelette - delicious!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Excellent spa and restaurant. Excellent staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great and The room was amazing. Close walk to downtown dinning shopping!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff willing to go the distance to offer us the better room available. Plus, they were sensitive enough to give us a complimentary gift since it was our honeymoon.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, property is gorgeous, you must try the spa. Marcus and Anna there were outstanding. Breakfast could have more warm options, and the rooms were a little on the small side but to be expected for a European property. Overall truly a 5 star property.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well built hotel in a great area. Clean, nicely decorated, friendly staff.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by the customer service and attention, location of hotel and the room and spa. We could not have been happier.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is next level top of the line! From the staff to the gorgeous rooms, spa with Roman bath, and the restaurant and bar. I would absolutely stay here again and can’t wait to go back!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique. Breakfast in winter garden is excellent
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The hotel was extraordinary from check-in to check-out. The property itself was immaculate, the staff friendly, and the service superb.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class and style

A repeat guest of this hotel, I’m impressed with the consistent quality and service. The location is ideal, the spa offers much relaxation.
Stayed 2 nights in Feb 2025