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Hotel Emporio Acapulco

3.5 star property
Family-friendly beachfront location with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
Private beach, beach cabanas
Outdoor wedding area
Bar (on property)
In-room safe, desk, blackout drapes, iron/ironing board
Hotel Emporio Acapulco offers a private beach for sunbathing and a swim-up bar for cooling off. Enjoy delicious meals at two on-site restaurants, convenient shopping, and WiFi just steps away. The staff is consistently praised for their attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Room service

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen with ocean view

8.0 out of 10
Very good
(47 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Fan
Blackout drapes/curtains
Private bathroom
  • 382 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Suite Privilege Club Doble Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Ocean View

8.0 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Ocean View

7.8 out of 10
Good
(88 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Standard with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Superior with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Deluxe with Sea View

  • 376 sq ft
  • Sea view
  • Sleeps 3

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Deluxe with Sea View

  • 376 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 4

View all photos for Double Room Standard with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Double Room Standard with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 4
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About the neighborhood

Located in Costera Acapulco, a neighborhood in Acapulco, Hotel Emporio Acapulco is in the entertainment district and on a private beach. The area's natural beauty can be seen at Papagayo Beach and El Veladero National Park, while Naval History Museum and Acapulco Historical Museum of Fort San Diego are cultural highlights. Traveling with kids? Consider Botanical Gardens of Acapulco and Barco Palao. Looking to get your feet wet? Jet skiing, snorkeling and water skiing adventures can be found near the property.
Visit our Acapulco travel guideOpens in a new window
Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 1 min walk - 0.0 miles
  • Condesa Beach - 2 min walk - 0.1 miles
  • Parque Papagayo - 19 min walk - 1.0 mile
  • Icacos Beach - 2 min drive - 1.2 miles
  • Papagayo Beach - 3 min drive - 1.7 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • ‪Fisher's Acapulco - ‬2 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Vips - ‬2 min walk
  • ‪Napoli Cocina Italiana - ‬1 min walk
  • ‪Tacosteño - ‬2 min walk

About this property

Hotel Emporio Acapulco

Family-friendly hotel near Papagayo Beach
Consider a stay at Hotel Emporio Acapulco and take advantage of a swim-up bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach and beach cabanas. Treat yourself to some rest and relaxation at Oriental Spa, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with shopping on site and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, along with a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport drop-off service (surcharge)
  • An infinity pool, babysitting (surcharge), and multilingual staff
  • A gift shop, a front-desk safe, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 422 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like safes and WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (MXN 220 per night)
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 220 per night
  • Valet parking fee: MXN 220 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include infinity pools.

How much does it cost to stay at Hotel Emporio Acapulco?

As of Sep 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on Oct 1, 2025 start from $103.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Emporio Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emporio Acapulco?

Self parking is available for MXN 220 per night. Valet parking is available for MXN 220 per night.

What time is check-in at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Emporio Acapulco?

Check-out is at noon. Late check-out is available for MXN 833 (subject to availability).

Does Hotel Emporio Acapulco provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 380 per vehicle applies.

Where is Hotel Emporio Acapulco located?

Located in Costera Acapulco, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Playa El Morro and Papagayo Beach. Condesa Beach and Diana the Huntress are just steps away.

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Hotel Emporio Acapulco Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 754 out of 1457 reviews
Rating 8 - Good. 360 out of 1457 reviews
Rating 6 - Okay. 176 out of 1457 reviews
Rating 4 - Poor. 79 out of 1457 reviews
Rating 2 - Terrible. 88 out of 1457 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay right in the center of everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, facilities, and excellent and helpful people in our service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry helpfull and property was clean, alot of work and renovation was going on.
Stayed 3 nights in Jul 2025

6/10 Okay

Vanessa

Liked: Staff & service
The staff and security and all the workers were extremely attentive
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalia

Amazing staff the spa experience was amazing everyone is super friendly and the food is amazing.
Stayed 2 nights in May 2025

10/10 Excellent

VICTOR MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautyfull
Stayed 9 nights in Aug 2025

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
The location is pretty convenient
Stayed 5 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Mis 7 días que yo estuve de vacaciones en el Hotel Emporio fueron maravillosos muy bonito servicio… un 10 de 10
Stayed 4 nights in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente customer service
Stayed 4 nights in Aug 2025

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities
Great location and lovely staff. I would just be more attentive to details on rooms , some stuff is old and can look like dirty but just need some care. Apart from that I would highly recommend to stay here
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien excelente servicio
Stayed 4 nights in Jun 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in the middle of restaurants and stores. Walkable to any place, and the beach was also walking distance. And the views were amazing! The rooms are a little outdated. But everything was clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time in a year staying here, and the service was always incredible. Very clean. Prices are super reasonable. I’ll definitely be staying there again.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Amazing with the service especially with the storm problem
Stayed 3 nights in Jun 2025

6/10 Okay

Mark

Liked: Cleanliness, amenities
+ Good location and good sea views from balcony. - Was not told about parking fees (200 MX a day) and was put on a floor where there was building work on the floor above so constant banging and drilling. Needs better communication from staff and overall expensive for what you get.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic costumer service!!!
Stayed 4 nights in May 2025

6/10 Okay

Maria

Liked: Staff & service
.
Stayed 2 nights in Jun 2025

4/10 Poor

Emiliano

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good service, but room bathroom was not clean and had damage to it. Would of liked a cleaner bathroom.
Stayed 3 nights in Jun 2025

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent very friendly people but at the end when I was going inside the hotel, the car run up to me and say are you staying in this hotel and I show him my wristband and he said sorry but everything else was excellent. I love it.
Stayed 3 nights in May 2025

4/10 Poor

CINTHYA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Esta fue la segunda vez que me quede en este hotel, la primera excelente, esta segunda terrible, 2 veces en la mañana no habia agua, se descompuso el aire acondicionado y se fue la luz varias veces me voy muy decepcionada de este hotel la verdad esperaba mas del hotel
Stayed 7 nights in Jul 2025

2/10 Terrible

Luis Enrique

Disliked: Cleanliness, staff & service, amenities
Fatima bahena una persona prepotente al telefono en recepcion muy grosera al pedir informacion mal trato
Stayed 3 nights in May 2025

6/10 Okay

Dowell

Liked: Staff & service, amenities
Check in Process very delay not happy with the service
Stayed 3 nights in Jul 2025

6/10 Okay

VIRGILIO

Liked: Staff & service
Disliked: Property conditions & facilities
Electrical plugs are too old, we had to charge our phones in the other wals because the nearest by the bed has only for lamp, I spoke to the girl in the front desk and requested a multiple plug adapter and she "it is what it is, we don't provide those things to nobody" Sorry...
Stayed 5 nights in May 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien solo que las almohadas tenían un mal aroma como humedad
Stayed 2 nights in Sep 2025

10/10 Excellent

Kary

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanta el hotel segunda vez que lo visito y todo excelente, desde el personal hasta las instalaciones.
Stayed 1 night in Sep 2025