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DoubleTree by Hilton Hartford Downtown

4.0 star property
Travelers warm up by the lobby fireplace after exploring downtown's walkable streets, then fuel up for the day with breakfast at the welcoming M and M Bistro.

Choose dates to view prices

DoubleTree by Hilton Hartford Downtown is centrally located. Guests can enjoy coffee at the on-site cafe, swim in the indoor pool, or dine at M and M Bistro. Multilingual staff and concierge services ensure visitors make the most of their Hartford stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12 to 23 for adults, and USD 12 to 23 for children
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton Hartford Downtown pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at DoubleTree by Hilton Hartford Downtown?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hartford Downtown on May 25, 2026 start from $188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 25.00 per night.

What time is check-in at DoubleTree by Hilton Hartford Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Hartford Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hartford Downtown located?

Located in Downtown Hartford, this hotel is within a 15-minute walk of PeoplesBank Arena and Connecticut Convention Center. Hartford Stage and Hartford Downtown Farmers Market are also within 10 minutes. Hartford Union Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

7.2

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and staff were very nice. Rooms were clean and price was good for being right next door to the arena. Pleasant stay!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Marie

Liked: Cleanliness
yes parking good / breakfast was fresh
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean.. people were very nice!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was great. Hotel has a skywalk to the Arena. Itvwas very convenient. Staff at front desk were very pleasant to talk to. Sandra was very helpful!! We didn't get breakfast there.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, property conditions & facilities
Nice hotel, clean room, helpful staff, easy parking
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sameer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location and hotel property were good but the staff at the reception was terrible. On check in I was informed that I have a 30 dollar credit being a Hilton Gold. Now I know that if you book thru a third party like Expedia this credit is subject to the property. In this case on check in I was informed. HOWEVER on check out they charged me for the same. Paying a 1000 dollars for 3 nights the 90 is not a back breaker but it’s a smart way for the hotel to make money. BE CAREFUL
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer Service.Friendly staff from the parking garage until we made it in the hotel all very polite.Stayed was attending a show at the peoples bank arena.Perfect location for that you can just skywalk over from the 2nd floor.Room was clean.Would definetly stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Clean easy and kind people
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Antonette

Liked: Cleanliness, staff & service
Staff was helpful and courteous.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was enjoyable. Convenient, easy parking, helpful staff and clean comfortable room!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great area to stay. Close to game arena
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Cathy

Liked: Cleanliness, property conditions & facilities
The front desk staff was excellent. They acknowledged that I am a Hilton Honors member. The room was nice - comfortable bed, TV worked fine. I had breakfast with friends at the Marriott a few blocks away, and I was blown away. Why can’t the Hilton offer a good breakfast? Why don’t you offer free coffee for guests? a Sorry, but compared to the Marriott, Hilton amenities are very cheap.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Staff was great and hotel super clean!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maria Inez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast has delicious foods
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Check in was super welcoming. Towels were replenished without asking. Super clean. Super friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Went for a festival and it was perfect walking distance to the park and the cleaning staff was amazing
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, property conditions & facilities
Room was great, but they told me at check-in that since I booked with a third party site that breakfast was NOT included.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Phyllis

Liked: Cleanliness, property conditions & facilities
Parking was safe. Usually as Hilton member you got breakfast but you had to pay extra.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great girls staycation spot

Was very beautiful and super comfortable front desk was kind and they had very good cookies
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lebohang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever nice and clean will be coming soon again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly & helpful staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean and walking distance from dining locations
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very helpful and quickly got us settled with some delicious cookies.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Phy

Liked: Cleanliness, staff & service, property conditions & facilities
Decent one night stay close to restaurants.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Baoyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotels service and great view from the room.
Stayed 2 nights in Jul 2024