Verified
10/10 Excellent
Bob
Mar 30, 2026
Liked: Cleanliness, staff & service, amenities
Bob
Stayed 1 night in Mar 2026
Crown Promenade Melbourne
3.5 star property
Cocktails at the bar and relaxation by the indoor pools await at this stylish Southbank hotel, just steps from Melbourne's vibrant arts scene
Choose dates to view prices
Photo gallery for Crown Promenade Melbourne
Crown Promenade offers travelers 25 indoor swimming pools and a full-service spa for rejuvenation. The hotel features a restaurant, coffee shop/café, and bar/lounge, plus on-site golfing and shopping. Guests appreciate its location near Melbourne Convention and Exhibition Centre.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Hot tub
- Spa
- Restaurant
- Gym
- Breakfast available
- Parking available
Room options
Check availability for these dates
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About the neighborhood
Southbank, a neighborhood in Melbourne, is home to Crown Promenade Melbourne. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Collins Street and Queen Victoria Market. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
Whiteman Street, 8, Melbourne, VIC, 3006
What's nearby
Melbourne Convention and Exhibition Centre5 min walk - 0.3 miles
Crown Casino5 min walk - 0.3 miles
Southbank Promenade5 min walk - 0.3 miles
Flinders Lane9 min walk - 0.5 miles
SEA LIFE Melbourne9 min walk - 0.5 miles
Getting around
- Flinders Street Station12 min walk
- Flagstaff Station19 min walk
- Melbourne, VIC (MEB-Essendon)20 min drive
Restaurants
- Kingpin Bowling5 min walk
- Velvet Bar1 min walk
- Baci1 min walk
- O32 min walk
- KFC3 min walk
About this property
Crown Promenade Melbourne
Hotel near Crown Casino
A short walk from Melbourne Convention and Exhibition Centre and Collins Street, Crown Promenade Melbourne provides golfing on site, a casino, and a terrace. Take some time to relax at the onsite spa. In addition to shopping on site and dry cleaning/laundry services, guests can connect to in-room WiFi.
Other perks include:
- Tennis courts, an elevator, and laundry services
- A front-desk safe, tour/ticket assistance, and luggage storage
- Multilingual staff
Room features
All 465 rooms offer amenities such as safes, WiFi, and room service.
Extra conveniences in all rooms include:
- Coffee/tea makers and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Property amenities
Internet
- Available in all rooms: WiFi
Food and drink
- A bar/lounge
Things to do
- Casino
- Full-service spa
- Golf
- Gym
- Hot tub
- Sauna
- Shopping
- Tennis
Family friendly
- Living room
Conveniences
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- Business center
Outdoors
- Terrace
Accessibility
- Elevator
More
- Designated smoking areas
Room amenities
Entertainment
- TV
Food and drink
- Coffee/tea maker
- Room service
More
- Living room
- Safe
Policies
Check-in
Check-in time starts at 2 PM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
How much is parking?
Onsite parking is available at the property.
What time is check-in at Crown Promenade Melbourne?
Check-in begins at 2 PM.
What time is check-out at Crown Promenade Melbourne?
Check-out is at 11 AM.
Where is Crown Promenade Melbourne located?
Located in Southbank, this spa hotel is within a 10-minute walk of Southbank Promenade and Crown Casino. Collins Street and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flagstaff Station is 19 minutes by foot and Melbourne Central Station is 23 minutes.
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Reviews
Crown Promenade Melbourne Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.0
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 711 out of 1001 reviews
10 - Excellent
711
Rating 8 - Good. 219 out of 1001 reviews
8 - Good
219
Rating 6 - Okay. 41 out of 1001 reviews
6 - Okay
41
Rating 4 - Poor. 18 out of 1001 reviews
4 - Poor
18
Rating 2 - Terrible. 12 out of 1001 reviews
2 - Terrible
12
Reviews
Verified
10/10 Excellent
Kerri
Jan 26, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean room convenient location polite staff
Kerri
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Amit
Feb 6, 2026
Liked: Cleanliness, staff & service, amenities
Very good and clean property
Amit
Stayed 7 nights in Jan 2026
Verified
10/10 Excellent
Jessie
Jan 6, 2026
Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out everything was amazing, bed were comfy staff were delightful and the atmosphere its own fun vibe
Always a dream stay at Crown
Jessie
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Mele
Jan 20, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice
Mele
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Luke
Jan 5, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast and swimming pool
Luke
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Neil
Jan 15, 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast but stay was very comfortable.
Neil
Stayed 1 night in Jan 2026
Verified
8/10 Good
Pauline
Nov 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and wonderful resort in Southbank
Pauline
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Pranav
Feb 13, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Pranav
Stayed 1 night in Feb 2026
Verified
8/10 Good
Tim
Nov 2, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to every thing I needed clean room staff are always friendly
Tim
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Robert James
Oct 17, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to Southbank, highly recommended
Robert James
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Monique
Nov 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Location and ease of access to everything
Monique
Stayed 7 nights in Oct 2025
Verified
10/10 Excellent
Caroline
Nov 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and the member of staff on reception was the same member of staff who checked me in and out and was very helpful and friendly.
Caroline
Stayed 1 night in Oct 2025
Verified
8/10 Good
Rosa
Jan 20, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking very expensive. Parking much cheaper at casino car park. Breakfast very nice at Mesh but quite expensive. Hotel so convenient to shops, restaurants and sight seeing. Had the impression you could order food in your room, but there was no menu. Apart from these minor issues, rooms are very clean, staff are very helpful, great swimming pool for kids and adults, and very quick and easy to check in and out.
Rosa
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Rachel
Jun 11, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. The best sheets and most comfortable pillows.
Rachel
Stayed 1 night in Jun 2025
Verified
8/10 Good
Hardik ashvin
May 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Hardik ashvin
Stayed 1 night in May 2025
Verified
10/10 Excellent
Judith
May 5, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay with friendly staff, clean spacious room and valet parking available which we used and it was so convenient
Judith
Stayed 1 night in May 2025
Verified
10/10 Excellent
Lorin
Dec 7, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Lorin
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
matt
Mar 31, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & location
matt
Stayed 1 night in Mar 2025
Verified
8/10 Good
TANYA
Mar 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful.
TANYA
Stayed 1 night in Mar 2025
Verified
8/10 Good
RJ
Jul 18, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice 9/10
Very pleasant, offered room upgrade. Great location.
RJ
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
john
Sep 18, 2024
Liked: Amenities
Great location
john
Stayed 1 night in Sep 2024
Verified
10/10 Excellent
Marama
Feb 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Marama
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Katrina
Jun 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top level accomodation location and service
Katrina
Stayed 1 night in May 2025
Verified
8/10 Good
Sue
Feb 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking distance to the cinema and restaurants
Sue
Stayed 1 night in Feb 2025