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Holiday Inn Club VacationsThe Royal Cancun by IHG

4.0 star property
Travelers enjoy beachfront dining and tennis courts at this resort, where two pools surrounded by sun loungers offer perfect relaxation spots

Choose dates to view prices

The Royal Cancun All Villas Resort - All Inclusive offers a white sand beach, spa treatments, and American cuisine at four restaurants. Enjoy yoga, sailing, and basketball. Free WiFi, attentive staff, and a convenient area shuttle make exploring nearby attractions easy.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Room options

View all photos for Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

2 bedrooms, premium bedding, down comforters, pillowtop beds

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

  • Sleeps 6
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

2 bedrooms, premium bedding, down comforters, pillowtop beds

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

  • Sleeps 5
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

2 bedrooms, premium bedding, down comforters, pillowtop beds

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

  • Sleeps 5
  • Free WiFi

Premium Room

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

Standard Room

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

Suite, 2 Bedrooms, Garden View

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

Suite, 2 Bedrooms, Oceanfront

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

Villa, 2 Bedrooms, Garden View

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

Villa, 2 Bedrooms, Oceanfront

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Located on the beach, Holiday Inn Club VacationsThe Royal Cancun by IHG is in Zona Hotelera, a neighborhood in Cancun. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Traveling with kids? Don't miss West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to get your feet wet? Scuba diving and boat tours adventures can be found near the property. Visit our Cancun travel guide
Map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • Escénica Tower
    Escénica Tower
    6 min walk - 0.4 miles
  • Langosta Beach
    Langosta Beach
    8 min walk - 0.5 miles
  • Cancun Playa Tortugas beach in Mexico
    Playa Tortugas
    16 min walk - 0.9 miles
  • Tortuga Beach
    Tortuga Beach
    3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    21 min drive

Restaurants

  • Lobby Bar
    6 min walk
  • Los Chachalacos
    9 min walk
  • Bites Food Hall
    4 min walk
  • Restaurant Dos Lunas
    4 min walk
  • Coffee & Me
    3 min walk

About this property

Holiday Inn Club VacationsThe Royal Cancun by IHG

  • Upscale all-inclusive property near Langosta Beach
  • Located close to Playa Tortugas and Tortuga Beach, Holiday Inn Club VacationsThe Royal Cancun by IHG provides a free breakfast buffet, a swim-up bar, and a beach bar. With a beachfront location, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to spa services, such as a massage, a body treatment, or a manicure/pedicure. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. The gym offers yoga classes and fitness classes; other things to do include basketball, snorkeling, and beach volleyball. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking
    • A free area shuttle, free bicycle rentals, and 2 outdoor tennis courts
    • Supervised childcare (surcharge), a porter/bellhop, and a paddleboard on site
    • Guest reviews say great things about the family-friendly amenities, beach locale, and helpful staff
  • Room features
  • All 201 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, spacious rooms at the property.
  • More conveniences in all rooms include:
    • Pillowtop mattresses, down comforters, and free cribs/infant beds
    • Deep soaking tubs, free toiletries, and hair dryers
    • 32-inch LCD TVs with cable channels and DVD players
    • Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

    • All buffet meals, snacks, and select beverages included
    • Basic alcoholic beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkeling

Land activities

    • Bicycling
    • Kids club

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Pollside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.0 per accommodation, per stay
  • A tax is imposed by the city: USD 4.94 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-013-002300/2025

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Holiday Inn Club VacationsThe Royal Cancun by IHG have a pool?

Yes, this property has 2 outdoor pools.

Is Holiday Inn Club VacationsThe Royal Cancun by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Club VacationsThe Royal Cancun by IHG?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Club VacationsThe Royal Cancun by IHG?

Check-out is at 11 AM. Late check-out is available for USD 500 (subject to availability).

Are there all-inclusive benefits at Holiday Inn Club VacationsThe Royal Cancun by IHG?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, sailing, and more.

Where is Holiday Inn Club VacationsThe Royal Cancun by IHG located?

Nestled on the beach, this Zona Hotelera property is within a 5-minute walk of Nichupté Lagoon and Langosta Beach. Tortuga Beach and Playa Tortugas are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Club VacationsThe Royal Cancun by IHG Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 708 out of 1185 reviews
Rating 8 - Good. 272 out of 1185 reviews
Rating 6 - Okay. 126 out of 1185 reviews
Rating 4 - Poor. 37 out of 1185 reviews
Rating 2 - Terrible. 42 out of 1185 reviews

Reviews

Verified

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach. Staff was super friendly. Food and drinks were top tier quality. Overall, our stay here was a great experience!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Pamela Avelar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay. They staff was not only helpful but they were also friendly. The resort was clean and wasn’t super full. It was a very nice place to stay.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just very relaxing! Staff is great very busy but awesome.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quit resort for relaxing, great for family's. The beach is nice and shallow for young children
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Nakita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful throughout our stay. The hotel had everything our family could have asked for or needed. Would definitely stay here again!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Cammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great stay for our family of 4. Staff was super helpful and friendly. The beach is very calm, no waves really. The sister resort has larger waves. Pool was nice. We enjoyed visiting Isla Mujeres, the ferry was within walking distance. Reserve a golf cart ahead of time. We used Thomas Moore travel for airport transfer, they were great.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort- excellent for families, lovely pools, great beach, food was excellent, staff really courteous,helpful. Place was very clean and well looked after.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food options, amazing staff, immaculate gardens, perfect kid friendly pool, fantastic beach.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, conspicuous, Clean and well stocked. Staff was amazing, friendly and accommodating. Beautiful and quiet property, not like the over crowded chaos of most resorts. Beautiful and relatively quiet beach as well
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

Soyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Great food. We visited in April and beach was not crowded at all.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Cancún is a relative smaller resort. There are two restaurants besides the sports bar. It is small for itself, but it also has a sister resort not far called Royal Sands, which is bigger, has more restaurants, bigger swimming pool and more active sea water. Stating Royal Cancún also give us the rights to enjoy everything in Sands except that we can not stay in their rooms, but that is OK. We enjoyed foods, beverages and beach on both sides. Only down side is that there is no shuttle bus to Sands on Friday.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and in great condition rooms, friendly staff
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The resort was a perfect size and it is nice to go to the sister resort for a variety.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Deborah Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Great food. Overall a wonderful place.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

aasma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect size rooms for family of five, calm waters, peaceful feel. Went to Royal sands more action, larger pools, strong waves. Enjoyed our time. Decent food and reservation restaurants had very good food.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Charlsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were exceptionally clean! Food was great! I’m a neat freak and my kids and husband are foodies and everyone was more than happy! Snorkeling and water sports were fun!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Bradley D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice amenities, good food for the price point. Not a mega resort which is great if you prefer easier access to amenities without a long walk to reach the pool, restaurants, etc. Good facility for families. We were very pleased with the room and accommodations.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Beds were comfortable and walk-out to pool was amazing. Great food and drinks. Loved the greenery and Mexico feel of the resort. Ocean was weedy, but jumping in off the pier was great. Could usually find a clear path to enjoy the ocean every day. Highly recommend, hope to be back!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. We traveled with our teenage and older daughters and our parents. There were plenty of activities for all, especially with the use of the Royal Sands resort.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Janet Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time, and will definitely visit again! Room was perfect for 2 adults and 2 teens, and our balcony view of the pool was amazing. The staff were very friendly and the food was good! Definitely recommend an afternoon swim in the pool with the swim up bar.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Royd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good activities, clean and comfortable, excellent breakfast
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
The whole resort was very clean and the staff were great. The food was also amazing, lots of healthy, hardy options:)
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, lovely staff, lovely food. Simply a great experience for a family with kids (our kids are less than 10). The resort is quiet and not crazy allowing you to relax, extra safe and give you access to extra amenities at the sister resort the royal sands. This was our second visit there and we recognize a few of the staff indicating that they have good retention of their people. The facility is well maintained, quieter and a good spot to relax. I would recommend the location for anyone looking to slow down and enjoy the Mexican sun,
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is very calm and good for kids. Since the resort faces the bay, there is not a problem with sargassum like other areas. The staff is helpful and kind. I would say the food is good, but not great. There are items that are very good and some that are OK. I've read other reviews about hard beds and loud air conditioners and those things were true in our unit. Housekeeping kept our room very clean and the refrigerator was stocked with sodas, beers, and waters every day. I know there is a resort next door that played loud music, but we were on the other side of the resort, so the sound was not as loud. They have snorkels, paddleboards, and kayaks you can use for free. Hacienda Sisal at the Royal Sands is definitely worth a visit. Overall, I would grade it a B.
Stayed 9 nights in May 2026
Verified

10/10 Excellent

ALAA ISMAIL

Liked: Cleanliness, amenities, property conditions & facilities
Amasing staff and a spectacular stay.
Stayed 4 nights in Dec 2025